Canon Color iR C3480 Service Manual
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Canon Color iR C3480 Service Manual

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Table of Contents

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SERVICE
MANUAL
COPYRIGHT ©2008 CANON INC.
CiRC3480/3480i/
3380/3080/3080i/
2880/2550/2550i/
DU7-1192-020
APRIL 2008
REV. 2
CANON CiRC3480/3380/3080/2880/2550 Series REV. 2 PRINTED IN U.S.A.

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Table of Contents
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Summary of Contents for Canon Color iR C3480

  • Page 1 CiRC3480/3480i/ 3380/3080/3080i/ 2880/2550/2550i/ SERVICE MANUAL DU7-1192-020 APRIL 2008 REV. 2 CANON CiRC3480/3380/3080/2880/2550 Series REV. 2 PRINTED IN U.S.A. COPYRIGHT ©2008 CANON INC.
  • Page 3 Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.
  • Page 4 Introduction Symbols Used This documentation uses the following symbols to indicate special information: Symbol Description Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning. Indicates an item requiring care to avoid electric shocks. Indicates an item requiring care to avoid combustion (fire). Indicates an item prohibiting disassembly to avoid electric shocks or problems.
  • Page 5 Introduction The following rules apply throughout this Service Manual: 1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with refer- ence to the timing of operation. In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol , the arrow indicates the direction of the electric signal.

  • Page 6: Table Of Contents

    Contents Contents Chapter 1 Introduction 1.1 System Construction ............................1- 1 1.1.1 System Configuration Overview (Delivery Accessories) ..............1- 1 1.1.2 System Configuration 1 (Delivery Accessories).................. 1- 1 1.1.3 System Configuration 2 (Delivery Accessories).................. 1- 2 1.1.4 System Configuration 3 (Delivery Accessories).................. 1- 4 1.1.5 System Configuration (Delivery Accessories) ..................
  • Page 7 Contents 1.2.5.4 Safety of Toner..........................1- 43 1.2.5.5 Notes when handling a lithium battery ..................1- 43 1.2.5.6 Notes before it works serving ....................... 1- 44 1.2.6 Product Specifications ........................... 1- 44 1.2.6.1 Type and function ........................... 1- 44 1.2.6.2 Type and function ........................... 1- 45 1.2.6.3 Others ...............................
  • Page 8 Contents 2.8 Installing the Card Reader ...........................2- 20 2.8.1 Points to Note at Installation .........................2- 20 2.8.2 Checking the Contents ..........................2- 20 2.8.3 Turning Off the Machine........................2- 20 2.8.4 Installation Procedure ..........................2- 20 2.8.5 Installation Procedure in the imageWARE Accounting Manager (hereinafter referred to iWAM) Environment ..............................2- 22 2.9 Installing the Original Tray ...........................2- 23 2.9.1 Checking the Content ..........................2- 23...
  • Page 9 Contents Chapter 3 Basic Operation 3.1 Construction..............................3- 1 3.1.1 Functional Construction .......................... 3- 1 3.1.2 Connections Among Major PCBs......................3- 2 3.2 Basic Sequence .............................. 3- 3 3.2.1 Basic Sequence of Operations at Power-On ..................3- 3 3.2.2 Basic Sequence of Operations for a Print Job (full color) ..............3- 3 3.2.3 Basic Sequence of Operations for a Print Job (mono color) ............
  • Page 10 Contents 4.7.6 Main Controller PCB (sub LAN-A)......................4- 20 4.7.6.1 Before Removing the Main Controller PCB (sub LANBAR-C) ..........4- 20 4.7.6.2 Removing the Main Controller PCB (sub LANBAR-C) ..............4- 20 4.7.7 Main Controller PCB (sub RB-A)......................4- 21 4.7.7.1 Before Removing the Main Controller PCB (sub RB-A2) ............4- 21 4.7.7.2 Removing the Main Controller PCB (sub RB-A2) ..............4- 21 4.7.8 SRAM PCB ..............................4- 21 4.7.8.1 Before Removing the SRAM ......................4- 21...
  • Page 11 Contents 5.3.4.2 Overview ............................5- 11 5.3.4.3 Activation Control..........................5- 11 5.3.4.4 Error Detection ..........................5- 11 5.3.5 Detecting the Size of Originals......................5- 11 5.3.5.1 Overview ............................5- 11 5.3.5.2 Points of Original Size Detection....................5- 13 5.3.5.3 Overview of Detection Operation ....................5- 13 5.3.6 Dirt Sensor Control..........................
  • Page 12 Contents Chapter 6 Laser Exposure 6.1 Construction ..............................6- 1 6.1.1 Specifications, Control Mechanisms, and Functions ................6- 1 6.1.2 Overview ..............................6- 1 6.2 Various Control ..............................6- 3 6.2.1 Controlling the Laser Activation Timing....................6- 3 6.2.1.1 Turning On and Off the Laser Light ....................6- 3 6.2.1.2 Controlling Synchronization in Main Scanning Direction ............6- 4 6.2.1.3 Controlling Synchronization in Sub Scanning Direction..............6- 5 6.2.1.4 BD Correction.............................6- 7...
  • Page 13 Contents 7.3.10 ATVC Control ............................7- 28 7.4 Special Control.............................. 7- 29 7.4.1 Black band sequence..........................7- 29 7.4.2 OHP black band sequence ........................7- 30 7.4.3 Colour band sequence.......................... 7- 30 7.5 Drum Unit ............................... 7- 32 7.5.1 Drum Unit..............................7- 32 7.5.1.1 Overview ............................
  • Page 14 Contents Chapter 8 Pickup/Feeding System 8.1 Construction ..............................8- 1 8.1.1 Specifications, Controls, and Functions....................8- 1 8.1.2 Division into Blocks ..........................8- 3 8.1.3 Arrangement of Rollers..........................8- 4 8.1.4 Diagram of Paper Paths (w/ copy tray )....................8- 6 8.1.5 Diagram of Paper Paths (w/ Finisher-Z1/copy tray)................8- 7 8.1.6 Diagram of Paper Paths (w/ Finisher-Y1/Saddle Finisher-Y2)............8- 7 8.1.7 Arrangement of Sensors .........................8- 8 8.1.8 Route of Drive ............................8- 10...
  • Page 15 Contents 8.9.3 Duplexing Re-Pickup Control....................... 8- 34 8.9.4 Sequence of Image Formation ......................8- 34 8.9.5 Flow of Paper ............................8- 35 8.10 Delivery................................. 8- 40 8.10.1 Delivery Control............................ 8- 40 8.10.2 Delivery to the Main Body Tray ......................8- 40 8.10.3 Delivery Operation when Mounting the Delivery Accessory............
  • Page 16 Contents 8.11.15.1 Before Removing Cassette Size Sensor PCB................8- 49 8.11.15.2 Removing Cassette Size Sensor PCB..................8- 49 8.11.16 Manual Feed Pickup Clutch ......................8- 49 8.11.16.1 Before Removing Manual Feed Pickup Clutch...............8- 49 8.11.16.2 Removing Manual Feed Pickup Clutch ...................8- 49 8.11.17 Manual Feed Tray Unit........................8- 50 8.11.17.1 Before Removing Manual Feed Tray Unit ................8- 50 8.11.17.2 Removing Manual Feed Tray Unit ....................8- 50 8.11.18 Manual Feed Unit..........................8- 50...
  • Page 17 Contents 9.5.1.1 Before Removing Fixing Unit ....................... 9- 14 9.5.1.2 Removing Fixing Unit ........................9- 14 9.5.2 Fixing Film Unit ............................9- 14 9.5.2.1 Before Removing Fixing Film Unit ....................9- 14 9.5.2.2 Removing Fixing Film Unit ......................9- 14 9.5.3 Pressure Roller ............................
  • Page 18 Contents 10.5.1.6 Left Lower Cover .........................10- 17 10.5.1.7 Left Rear Cover (Upper)......................10- 17 10.5.1.8 Rear Upper Cover ........................10- 18 10.5.1.9 Rear Lower Cover ........................10- 18 10.5.1.10 Reader Right Cover ........................10- 18 10.5.1.11 Reader Left Cover ........................10- 19 10.5.1.12 Reader Front Cover ........................10- 19 10.5.1.13 Reader Rear Cover ........................10- 20 10.5.2 Hopper Drive Unit ..........................10- 21 10.5.2.1 Removing the Hopper Drive Unit ....................10- 21...
  • Page 19 Contents 10.5.16.1 Before Removing the Control Panel CPU PCB ..............10- 31 10.5.16.2 Removing the Control Panel CPU PCB ................10- 31 10.5.17 Control Panel Key Switch PCB ...................... 10- 31 10.5.17.1 Before Removing the Control Panel KEY PCB..............10- 31 10.5.17.2 Removing the Control Panel KEY PCB.................
  • Page 20 Contents Chapter 11 MEAP 11.1 MEAP ................................11- 1 11.1.1 Checking the Operating Environment....................11- 1 11.1.2 Setting Up the Network........................11- 4 11.1.3 Setting the method to login to SMS ....................11- 5 11.1.4 Login to SMS............................11- 9 11.1.5 Checking Application List ........................11- 11 11.1.6 Starting and Stopping a MEAP Application..................11- 12 11.1.7 Checking the Platform Information ....................11- 13 11.1.8 MEAP Specifications..........................11- 14...
  • Page 21 Contents Chapter 13 Maintenance and Inspection 13.1 Periodically Replaced Parts ........................13- 1 13.1.1 Overview ............................... 13- 1 13.1.2 Reader Unit............................13- 1 13.1.3 Printer Unit ............................13- 1 13.2 Durables and Consumables........................13- 1 13.2.1 Outline ..............................13- 1 13.2.2 Reader Unit............................
  • Page 22 Contents 15.2.3 Selecting Test Print TYPE ........................15- 2 15.2.4 16-Gradation (TYPE=4)........................15- 3 15.2.5 Full Page Halftone (TYPE=5) ......................15- 3 15.2.6 Grid (TYPE=6) ............................15- 5 15.2.7 MCYBk Horizontal Stripes (TYPE=10) .....................15- 5 15.2.8 64-Gradation (TYPE=12) ........................15- 6 15.2.9 Full Color 16-Gradation (TYPE=14) ....................15- 6 15.3 Troubleshooting ............................15- 7 15.3.1 Image Faults ............................15- 7 15.3.1.1 Blank Image ...........................15- 7...
  • Page 23 Contents 15.3.7.5 E013-0002: Connector of DC Controller PCB has poor contact ......... 15- 45 15.3.7.6 E020-0010 occurred upon installation: ATR shutter comes off........... 15- 45 15.3.7.7 E020-0013 is displayed after message "Reservation copies can be made." is displayed upon power-on: ITB unit was faulty......................15- 46 15.3.7.8 E020-0023/This machine fails to start: Bk drum cartridge is faulty........
  • Page 24 Contents 15.3.7.44 E748-4883: Main controller PCB (main) is faulty ..............15- 54 15.3.7.45 E749-0001/E749-0003: Instruction to restart accompanying change in product configuration............15-54 15.3.7.46 E804-0001 is displayed because power supply fan2 (FM11) does not rotate: DC Driver PCB is faulty ..............................15- 55 15.3.7.47 E807-0001: Front process unit fan (FM3) error ..............15- 55 15.3.7.48 E807-0002: Rear process unit fan (FM8) fails to rotate ............15- 55 15.3.7.49 E808-000 sometimes occurs: DC controller PCB is faulty ..........15- 55...
  • Page 25 Contents 16.3.1 Self-Diagnostic Display ........................16- 18 16.3.2 List of Error Codes without Messages.................... 16- 19 16.4 Jam Codes..............................16- 23 16.4.1 Jam codes (printer unit) ........................16- 23 16.4.2 Jam Code (finisher-related)......................16- 23 16.4.3 Jam Code (ADF-related) ........................16- 24 16.5 Alarm Codes..............................
  • Page 26 Contents 17.6.3.1 BOARD Table ..........................17- 100 17.7 TEST (Test Print Mode) .........................17- 101 17.7.1 COPIER ..............................17- 101 17.7.1.1 COPIER Table ...........................17- 101 17.8 COUNTER (Counter Mode)........................17- 104 17.8.1 COPIER ..............................17- 104 17.8.1.1 COPIER Table ...........................17- 104 Chapter 18 Upgrading 18.1 Outline ................................18- 1 18.1.1 System Software Type ........................18- 1 18.1.2 Upgrading Overview ..........................18- 2 18.1.3 Function/Operation Overview ......................18- 3...

  • Page 27: Chapter 1 Introduction

    Chapter 1 Introduction...
  • Page 29 Contents Contents 1.1 System Construction..............................1-1 1.1.1 System Configuration Overview (Delivery Accessories) ......................1-1 1.1.2 System Configuration 1 (Delivery Accessories) .......................... 1-1 1.1.3 System Configuration 2 (Delivery Accessories) .......................... 1-2 1.1.4 System Configuration 3 (Delivery Accessories) .......................... 1-4 1.1.5 System Configuration (Delivery Accessories)..........................1-5 1.1.6 System Configuration (Pickup/Original Processing Accessories) ....................

  • Page 30: System Construction

    Chapter 1 1.1 System Construction 1.1.1 System Configuration Overview (Delivery Accessories) 0013-5514 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 The delivery accessories for the machine can be divided into three patterns in accordance with the available functions. - In case a large amount of delivery processing or a several types of delivery processing (e.g., staple, punch) are necessary: system configuration 1 for the delivery accessories.

  • Page 31: System Configuration 2 (Delivery Accessories)

    Chapter 1 The available functions and the accessories needed are shown below. T-1-1 Function Accessory needed - Three-system delivery function Finisher Y1 or Saddle Finisher-Y2 Optional Power Supply-R1 (100V) Buffer - Staple function Path Unit-E2 T-1-2 Function Accessory needed - Saddle function Saddle Finisher-Y2 Optional Power Supply-R1 (100V) Buffer Path Unit-E2...
  • Page 32 Chapter 1 Copy Tray-J1 Installation Procedure - Refer to this service manual. Optional Power Supply-R1 [120V/230V as standard equipments] The available functions and the accessories needed are shown below. T-1-4 Function Accessory needed - Two-system delivery function Copy Tray-J1 T-1-5 Function Accessory needed - Two-system delivery function...

  • Page 33: System Configuration 3 (Delivery Accessories)

    Chapter 1 1.1.4 System Configuration 3 (Delivery Accessories) 0013-8333 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 The system configuration is shown below. [1a] F-1-3 Inner 2-way Tray-D1 [1a] Installation Procedure...

  • Page 34: System Configuration (Delivery Accessories)

    Chapter 1 1.1.5 System Configuration (Delivery Accessories) 0018-7126 iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 Option configuration differs depending on models and specifications. [10] [8a] [5a] [7a] [1a] [6a] [3a] F-1-4 Finisher-Y1 [1a] Installation Procedure - Mounting the Finisher-Y1 - Mounting the Buffer Path Unit-E2...
  • Page 35 Chapter 1 The available functions and the accessories needed are shown below. T-1-6 Function Accessory needed Two-system delivery function Copy Tray-J1 T-1-7 Function Accessory needed Three-system delivery function - Inner 2 Way Tray-D1 - Copy Tray-J1 T-1-8 Function Accessory needed - Two-system delivery function - Finisher-Z1 Optional - Staple function...

  • Page 36: System Configuration (Pickup/Original Processing Accessories)

    Chapter 1 1.1.6 System Configuration (Pickup/Original Processing Accessories) 0013-8334 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 The system configuration is shown below. [10] [10a] [11] [9a] [4a]...
  • Page 37 Chapter 1 Optional Power Supply-P2 [120V/230V as standard equipments] Installation Procedure (It is needed when mounting the Side Paper Deck-Z1 [4].) - Refer to this service manual. [10] ADF Access Handle-A1 [10a] Installation Procedure - Mounting the ADF Access Handle-A1. [11] Control Key Unit-A2 Installation Procedure...
  • Page 38 Chapter 1 1.1.7 System Configuration (Pickup/Original Processing Accessories) 0018-7100 iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 Option configuration differs depending on models and specifications. [12] [12a] [13] [11] [4a] [10] [8a] [6a] F-1-6 DADF-L1 Installation Procedure - Refer to this service manual.

  • Page 39: Cassette Heater System Configuration 1

    Chapter 1 1.1.8 Cassette Heater System Configuration 1 0013-9677 Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 The system configuration is shown below. [1a] F-1-7 T-1-12 Cassette Heater Unit-29 [1a] Installation Procedure - Installation of the Cassette Heater Unit-29 1.1.9 System Configuration (Printing/Transmission Accessories) (USA) 0013-9811 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880...

  • Page 40: System Configuration (Printing/Transmission Accessories)

    Chapter 1 PCL Printer Kit-Q1(License) Color PS Printer Kit-Q1(License) Universal Send PDF Security Feature Set-A1(License) Universal Send PDF Advanced Feature Set-A1 (USA)(License) Secure Watermark-A1(License) HDD Date Erase Kit-A1(License) Remote Operator's Software Kit-A2(License) Web Access Software-E1(License) Barcode Printing Kit-A1(License) [10] Encrypted Secure Print Software-C1(License) [11] Access Management System Kit-A1(License) [12]...
  • Page 41 Chapter 1 Universal Send PDF Security Feature Set-A1 (License) Universal Send PDF Advanced Feature Set-A1 (License) Universal Send Searchable PDF Kit-B1 (License) [10] Secure Watermark-A1 (License) [11] HDD Data Erase Kit-A1 (License) [12] Remote Operator's Software Kit-A2 (License) [13] Web Access Software-E1 (License) [14] Barcode Printing Kit-A1 (License) [15]...

  • Page 42: Functions Of Printing/Transmission Accessories (Usa)

    Chapter 1 1.1.11 Functions of Printing/Transmission Accessories (USA) 0014-3975 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 1. Functions of Printing/Transmission Accessories T-1-13 Function Accessory needed Overview UFRII Printing Standard Equipment...

  • Page 43: Other Options

    Chapter 1 Function Accessory needed Overview UFR II Printing Color UFR II Printer Kit-Q3 PCL Printing Color PCL Printer Kit-Q3 UFR II Printing Color UFR II/PCL Printer Kit-Q3 PCL Printing LIPS/PS Printing Color PS Printer Kit-Q3 PDF/Tiff/JPEG Direct Printing Direct Printing Kit-F1 PS Printing Color PS Printer Kit-Q3 + iR 512MB Expansion RAM-C1 imagePASS-J1 V1.1 *1 + iR 512MB Expansion RAM-C1...
  • Page 44 Chapter 1 [26] [15] [16] [25] [14] [24] [17] [13] [18] [23] [12] [19] [22] [10] [11] [21] [20] F-1-11 ADF Reading Glass Retainer Feeder Reader Cover (front) Control Panel Front Right Cover Right Inside Cover Delivery Tray Front Cover Cassette 1 [10] Cassette 2...

  • Page 45: Cross Section

    Chapter 1 1.2.1.2 Cross Section 0013-8324 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 [1] [2] [46]...

  • Page 46: Using The Machine

    Chapter 1 [37] Bk Process Unit [38] C Process Unit [39] M Process Unit [40] Y Process Unit [41] ITB Cleaning Unit [42] ITB Unit [43] Y Toner Container [44] M Toner Container [45] C Toner Container [46] Bk Toner Container 1.2.2 Using the Machine 1.2.2.1 Turning On the Power Switch 0015-0683...
  • Page 47 Chapter 1 F-1-14 1-18...

  • Page 48: User Mode Items

    Chapter 1 1.2.3 User Mode Items 1.2.3.1 Common Settings 0013-9030 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 * Indicates the default setting. *1 Indicates items that appear only when the appropriate optional equipment is attached. *2 Indicates information that is delivered only if the number of output trays in the host machine and client machines is the same.
  • Page 49 Chapter 1 Item Description Device Information Delivery Item Tray Designation If the Optional Copy Tray-J1 Is Attached: Yes*2 Tray A: Copy*, Mail Box*, Printer, Receive, Fax, Other Tray B: Copy, Mail Box, Printer*, Receive, Fax*, Other* If the Optional Inner 2way Tray-D1 Is Attached: Tray A: Copy*, Mail Box*, Printer, Receive, Fax, Other Tray B: Copy, Mail Box, Printer*, Receive, Fax*, Other* If the Optional Inner 2way Tray-D1 and Copy Tray-J1 Are Attached:...
  • Page 50 Chapter 1 Item Description Device Information Delivery Item Cleaning Display for the On*, Off Original Scanning Area*3 Data Compression Ratio for Remote Scans High Ratio, Normal*, Low Ratio Gamma Value for Remote Scans Gamma 1.0, Gamma 1.4, Gamma 1.8*, Gamma 2.2 Limited Functions Mode*1 On, Off* Erase Remaining Toner Error Message...

  • Page 51: Common Settings

    Chapter 1 1.2.3.2 Common Settings 0018-6891 iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 * Indicates the default setting. *1 Indicates items that appear only when the appropriate optional equipment is attached. *2 Indicates items that appear only when the appropriate optional equipment is attached to the iR C3580/C3480/C3080/C2550. For the iR C3580i/C3480i/C3080i/ C2380i, these items are displayed by default.
  • Page 52 Chapter 1 Item Description Device Information Delivery Item Tray Designation *1 If the Optional Copy Tray-J1 Is Attached: No*3 Tray A: Copy*, Mail Box*, Printer, Receive, Fax, Other Tray B: Copy, Mail Box, Printer*, Receive*, Fax*, Other* If the Optional Inner 2 Way Tray-D1 Is Attached: Tray A: Copy*, Mail Box*, Printer, Receive, Fax, Other Tray B: Copy, Mail Box, Printer*, Receive*, Fax*, Other* If the Optional Inner 2 Way Tray-D1 and Copy Tray-J1 Are Attached:...

  • Page 53: Timer Settings

    Chapter 1 Item Description Device Information Delivery Item Gamma Value for Remote Scans *2 Gamma 1.0, Gamma 1.4, Gamma 1.8*, Gamma 2.2 Limited Functions Mode *1 On, Off* Erase Remaining Toner Error Message Erase Shutdown Mode Press [Start] Initialize Common Settings Initialize 1.2.3.3 Timer Settings 0013-9067...

  • Page 54: Report Settings

    Chapter 1 T-1-19 Item Description Device Information Delivery Item Zoom Fine Adjustment X: -1.0% to +1.0%, in 0.1% increments; 0.0%* Y: -1.0% to +1.0%, in 0.1% increments; 0.0%* Saddle Stitcher Staple Repositioning *1 Press [Start] Saddle Stitch Position Adjustment *1 All paper sizes: -2.0 mm to +2.0 mm, in 0.25 mm increments;...
  • Page 55 Chapter 1 * Indicates the default setting. *1 Indicates items that appear only when the appropriate optional equipment is attached. *2 Indicates items that are not delivered as device information. T-1-21 Item Description Device Information Delivery Item System Manager Settings System Manager ID Seven digit number maximum System Password...
  • Page 56 Chapter 1 Item Description Device Information Delivery Item Device Name 32 characters maximum Location 32 characters maximum Forwarding Settings Receive Type, E-mail Priority, Edit, Erase, Print List Validate/Invalidate, Register (Registered Forwarding Settings), Forward w/o Conditions Clear Message Board Clear Auto Online/Offline Auto Online On, Off* Auto Offline...
  • Page 57 Chapter 1 Item Description Device Information Delivery Item Encrypted Print Settings*1 Only Allow Encrypted Print Jobs On, Off* 1-28...

  • Page 58: System Settings

    Chapter 1 1.2.3.8 System Settings 0018-6938 iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 * Indicates the default setting. *1 Indicates items that appear only when the appropriate optional equipment is attached. *2 Indicates items that are not delivered as device information. T-1-22 Item Description...
  • Page 59 Chapter 1 Item Description Device Information Delivery Item Confirm Entered Fax Numbers *1 On, Off* E-mail/I-Fax Domain Sending Restriction Restrict Sending to Domains; On, Off* Register, Edit, Erase Allow PDF Send with Expired Certificates *1 On, Off* Always Add Device Signature to Send PDF *1 On, Off* Device Information Settings Device Name...

  • Page 60: Copy Settings

    Chapter 1 Item Description Device Information Delivery Item Printer Settings: On, Off* Paper Information: On*, Off Communication Log Details, Print List, Report Settings Auto Print: On*, Off Daily Activity Report Time: On(00:00 to 23:59), Off* Separate Report Type: On, Off* Initialize All Data/Settings Initialize Use Asterisks to Enter Access No./Passwords...
  • Page 61 Chapter 1 Item Description Device Information Delivery Item Unit Name 24 characters maximum Enabling non-ASCII code characters for FTP On, Off* transmission*1 Erase Failed TX On*, Off Data Compression Ratio High Ratio, Normal*, Low Ratio Handle Documents with Forwarding Errors Always Print, Store/Print, Off* Retry Times*1 0 to 5 times;...
  • Page 62 Chapter 1 Item Description Device Information Delivery Item Unit Telephone # 20 digits maximum Unit Name 24 characters maximum Tel Line Type Pulse, Tone* TX Line Selection Line 1: Priority TX*, Prohibit TX Line 2: Priority TX, Prohibit TX 1.2.3.11 Communications Settings 0018-6949 iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 * Indicates the default setting.

  • Page 63: Mail Box Settings

    Chapter 1 Item Description Device Information Delivery Item Tel Line Type Pulse, Tone* Volume Control Alarm Volume: 0 to 8 levels; 4* Monitor Volume: 0 to 8 levels; 4* Fax Settings: TX Settings *1 ECM TX On*, Off Pause Time 1 to 15 seconds;...
  • Page 64 Chapter 1 - When authentication is enabled for an SDL or SSO login service, the system administrator setup mode cannot be used if the user type is a general user. - When authentication is enabled for an SDL or SSO login service, the system administrator setup mode may be used if the user type is an administrator. (If a dialog box appears, asking you to type in the appropriate administrative group ID and system administration ID No., do so.) 1-35...

  • Page 65: User Maintenance

    Chapter 1 1.2.4 User Maintenance 1.2.4.1 Cleaning 0013-9655 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The machine has some components that must be cleaned by the user on a periodical basis (about once a month);...
  • Page 66 Chapter 1 F-1-20 4) Clean the 3 rollers [1] with a cloth moistened with water (well-wrung); then, dry wipe them with a soft, dry cloth. F-1-21 5) Clean the clear plastic part [1] on the upper side of the middle cover with a cloth moistened with water (well-wrung); then, dry wipe them with a soft, dry cloth. F-1-22 6) Close the middle cover and the feeder cover.
  • Page 67 Chapter 1 F-1-24 3) Clean the side part of the rubber roller [1] with a cloth moistened with water (well-wrung); then, dry wipe them with a soft, dry cloth. F-1-25 4) Close the feeder. 4. Dustproof Glass 1) Open the front cover [1] of the host machine. F-1-26 2) Take out the cleaning tool [1] from the backside of the front cover.
  • Page 68 Chapter 1 F-1-28 4) Return the cleaning tool to the underside of the front cover, and close the front cover. 1-39...

  • Page 69: Inspection

    Chapter 1 1.2.4.2 Inspection 0013-9705 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The machine is equipped with a breaker for detection of over-current and leakage current for enhanced safety, and it is important to check and see that the breaker operates properly.
  • Page 70 Chapter 1 5) Turn on the main power switch. 1-41...

  • Page 71: Safety

    Chapter 1 1.2.5 Safety 1.2.5.1 Laser safety 0013-8886 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 Laser beam radiation may pose a danger to the human body.

  • Page 72: Safety Of Toner

    Chapter 1 F-1-33 F-1-34 1.2.5.4 Safety of Toner 0013-8893 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1.

  • Page 73: Notes Before It Works Serving

    Chapter 1 The following warnings are given to comply with Safety Principles (EN60950). Wenn mit dem falschen Typ ausgewechselt, besteht Explosionsgefahr. Gebrauchte Batterien gemäß der Anleitung beseitigen. 1.2.5.6 Notes before it works serving 0015-0691 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 Notes before it works serving At servicing, be sure to turn OFF the power source according to the specified steps and disconnect the power plug.

  • Page 74: Others

    Chapter 1 Sleep mode w/sleep mode Option See system configuration list 1.2.6.2 Type and function 0018-6981 iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 Body Console Photosensitive medium OPC drum (30-mm dia) x 4 Exposure method Laser exposure Charging method...

  • Page 75: Function List

    Chapter 1 Operating environment 0.6 - 1.0 atm (atmospheric pressure) Noise Standby 53dB or less Printing 70.55dB or less (4C) Printing 68.8dB or less (BK) Power consumption Maximum 1500 W Standby 110 W Consecutive printing 706.92 W(BK) Consecutive printing 900 W(4C) (Reference value) Ozone <...
  • Page 76 Chapter 1 Type of paper First/second delivery third delivery Cassette Manual Both sides Cassette Manual Both sides feeding feeding Heavy paper 1 (105 to 163g/m2) A4, LTR, B5 16.5/15 12.5 A4R, LTRR B4, LGL SRA3 12"X18" A5R, B5R, 6 to 2 6 to 2 STMTR B5R, A5, STMT -...

  • Page 77: Type Of Paper

    Chapter 1 First/second delivery Third delivery Type of paper Cassette/Deck Manual feeding Auto both sides Cassette/Deck Manual feeding Auto both sides 11"X17" 12"X18", SRA3 Heavy paper 2 B4, A4R, LGL, LTRR (164 to 220 g/m2) A4, LTR, B5 12.5 A5R, B5R, STMTR 6 to 2 A5, STMT 12.5...
  • Page 78 Chapter 1 Heavy paper 2 A3, B4, LDR, LGL, A4R, LTRR (164g/m2 to 220g/m2) A4, LTR B5, Exe, A5R, STMTR, B5, 12"X18" A5, STMT, SAR3 A4,LTR Card Postal card A6R non-fixed size, Return postal card A5/A5R non-fixed size Four-panel postcard A4/A4R non-fixed size Label A4,A4R,LTR,LTRR...

  • Page 79: Chapter 2 Installation

    Chapter 2 Installation...
  • Page 81 Contents Contents 2.1 Making Pre-Checks ............................... 2-1 2.1.1 Selecting the Site of Installation..............................2-1 2.1.2 Check to Make Before Installation............................... 2-2 2.1.3 Combination Table of Accessory Installation..........................2-2 2.1.4 Checking the Contents ................................. 2-4 2.2 Unpacking and Installation ............................2-6 2.2.1 Unpacking ....................................
  • Page 82 Contents 2.10.4 Checking After Installation ..............................2-25 2.11 Installing the Voice Guidance Kit..........................2-25 2.11.1 Checking the Contents ................................2-25 2.11.2 Turning Off the Host Machine ..............................2-26 2.11.3 Installation Procedure................................2-26 2.12 Installing the Voice Operation Kit ..........................2-30 2.12.1 Checking the Contents ................................2-30 2.12.2 Turning Off the Host Machine ..............................

  • Page 83: Making Pre-Checks

    Chapter 2 2.1 Making Pre-Checks 2.1.1 Selecting the Site of Installation 0013-8396 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 Select the site of installation against the following requirements;...

  • Page 84: Check To Make Before Installation

    Chapter 2 - DADF-L1 + Finisher-Z1 + Paper Deck-Z1 19" 3/4 (500 mm) or more 4" (100 mm) or more 19" 3/4 (500 mm) or more 63" 3/8 (1,610 mm) F-2-3 - DADF-L1 + Saddle Finisher-Y2 + Puncher Unit-L1/M1/N1/P1 + Buffer Pass Unit-E2 + Paper deck-Z1 19"...
  • Page 85 Chapter 2 * Not available in some regions.

  • Page 86: Checking The Contents

    Chapter 2 2.1.4 Checking the Contents 0013-9847 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 MEMO: Remove all bundled parts in the cassette.
  • Page 87 Chapter 2 iR C3380 iR C3380i iR C3480 iR C3480i iR C2880 iR C2880i iR C3080 iR C3080i iR C2550 Release Note Network Quick Start Guide Printer Guide CD UFR II/PCL Driver/Utility CD EULA iWDM Personal V4 Installation Check List Support Guide yes: included in the package...

  • Page 88: Unpacking And Installation

    Chapter 2 2.2 Unpacking and Installation 2.2.1 Unpacking 0013-8244 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 MEMO: When installing the Plain pedestal/Cassette pedestal, be sure to place the...
  • Page 89 Chapter 2 F-2-12 7) Press the push-button [1], and hold the grip [2] to open the ITB unit [3] upward. F-2-10 5) Remove the 2 screws [1]. F-2-13 8) Secure the ITB unit [1] in place with the tip-resistant arm [2] (Secure in the lower slot of the 2) Do not touch the ITB.
  • Page 90 Chapter 2 F-2-15 9-2) Peel off the tape [1] and [2] to remove the antifriction sheet [3]. F-2-14 9) Taking account of the following items, unwrap the packaging of all drum unit according to the step 9-1) to 9-3). - Do not remove the sealing tape [1] and the drum protection cover [2]. - Do not press the drum area [3] over the drum protection cover [2].
  • Page 91 Chapter 2 Be sure not to hold near the pullout mouth [1] of the sealing tape. Otherwise, the tape may be torn up in the middle of the process and cannot be pulled out completely. 10) Hold the drum unit as shown in the figure, and shake it up and down 10 to 12 times to even out the developer inside.
  • Page 92 Chapter 2 - Do not press the drum area over the drum protection cover. It may cause the damage of the drum area. - Check to see if the waste toner shutter label [1] is visible when setting. If the drum unit is set with the waste toner shutter [2] loosen, the waste toner shutter label [1] cannot be seen and the parts may be broken at rotating the handle in the step 17).

  • Page 93: Installation Of The Toner Retainer

    Chapter 2 5) to attach the handle cover. - As for the ITB unit, be sure to close it by pressing the 2 sealed areas [2] of the ITB cover simultaneously. If the unit is not closed appropriately, it may Close the lower right cover of the host machine after fixing surely the cause the color displacement and light image.

  • Page 94: Connection Of The Cable

    Chapter 2 4) Close the front door. MEMO: In case there is no pedestal, attach the service book container on the left 2.2.5 Connection of the Cable cover of the host machine. 0013-8405 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Fix the reader communication cable [2] in place with the 3 wire saddles...
  • Page 95 Chapter 2 2) Using tweezers, fix the stamp in place, making sure that the print face of 1) Attach the Shut-Down warning label [1] of the appropriate language to the the stamp faces upward. right rear cover of the host machine (i.e.,. on the left inside [2] of the main power supply.).

  • Page 96: Fixing The Machine In Place

    Chapter 2 F-2-41 2.2.8 Fixing the Machine in Place 0013-8269 F-2-44 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / 6) Attach the cassette size label [1] that matches the selected size of paper to Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR the front of the cassette.

  • Page 97: Adjusting The Image Position

    Chapter 2 15) Close the copyboard cover/DADF. 16) Press [Start Reading]. - The machine reads the printout of the test print 3. - The machine issues a message to indicate that it has completed full correction. In response, remove the printout of the test print 3 form the copyboard glass.
  • Page 98 Chapter 2 B. Making Adjustments to the Cassette 2 B-1) Loosen the fixing screw [2] of the adjusting plate [1]. B-2) By referring to the index you took note of in step 5), move the image adjusting plate back and forth. Moving it toward the rear of the machine will increase the margin on the image front side.
  • Page 99 Chapter 2 - Service mode > COPIER > ADJUST > FEED-ADJ > ADJ-MFRE An increase by '1' will decrease the margin on the front side by 0.1 mm. 3) Record the new adjustment value on the service label. - ADJ-MFRE 4) Press the Reset key twice to end service mode.

  • Page 100: Checking The Connection To The Network

    Chapter 2 2.3.3 Making Checks Using a Remote Host Address 0013-8312 2.3 Checking the Connection to the Network Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 2.3.1 Checking the Connection to the Network You can execute PING using a remote host address, thereby checking the...

  • Page 101: Checking The Images/Operations

    Chapter 2 2.7 Installing the Copy Tray action. 2.5 Checking the Images/Operations 2.7.1 Checking the Components 0013-9951 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / 2.5.1 Checking the Images Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 0013-8320 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 /...

  • Page 102: Installing The Card Reader

    Chapter 2 [2]* Screw (RS tightening; M4X10) 1pc. [3]* Toothed washer 1pc. * not used in this machine <Card Reader Kit-B1> F-2-65 3) Connect the power cable to the outlet. 4) Turn on the main power switch. 5) Login to the service mode. 6) Select the followings to register '1';...
  • Page 103 Chapter 2 F-2-68 2) Pull out the reader power supply cable [1]. 3) Detach the right rear cover [2]. - 4 screws [3] F-2-70 5) Connect the relay cable [1] to the connector area [2] of the host machine. F-2-69 4) Using nippers cut off the face plate [2] of the rear right cover [1].

  • Page 104: Installation Procedure In The Imageware Accounting Manager (Hereinafter Referred To Iwam Environment

    Chapter 2 F-2-75 11) Fit the 2 bosses [1] to attach the card reader [2]. - 1 toothed washer [3] - 1 screw (TP; M4X25) [4] F-2-72 Take care not to nip the harness. 7) Close the cassette upper right cover and the cassette lower right cover. 8) Attach the card reader [1] and the card reader base plate [2].

  • Page 105: Installing The Original Tray

    Chapter 2 Be sure that without selecting: [Initial Additional Functions] > [System Settings] > [System Maneger Settings] and then registering [System Maneger ID] and [System Password], 'Card Registration to the Device' cannot be executed in the iWAM settings. Select: [Additional Functions] > [System Settings] > [System Maneger Settings], and then enter given numbers for [System Maneger ID] and [System Password].

  • Page 106: Installing The Key Switch Unit

    Chapter 2 2.10 Installing the Key Switch Unit 2.10.1 Checking the Contents 0018-6459 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 <Key Switch Unit-A2>...

  • Page 107: Checking After Installation

    Chapter 2 F-2-87 7) Fix the key switch unit [2] to the key switch bracket [1]. - 1 screw (binding; M4X6) [3] F-2-91 12) Remove the blanking area [2] of the right rear cover [1] with nipper, etc. F-2-88 8) Disconnect the connector [1] on the host machine from the wire saddle [2] to get it out to the rear side of the host machine.

  • Page 108: Turning Off The Host Machine

    Chapter 2 [11] [12] [13] [10] F-2-93 Speaker Unit (Upper) 1 pc. Speaker Unit (Lower) 1 pc. Cable (1300 mm) 1 pc. [4]* Cable (1850 mm) 1 pc. Cord Guide (Use 2pc in this machine) 7 pc. Voice Board 1 pc. [7]* Voice Board Face Plate 1 pc.
  • Page 109 Chapter 2 5) Attach the voice board face plate [2] to the voice board [1]. - 2 screws (binding; M3X6) [3] F-2-98 6) Slide the slide switch SW1 on the voice board to 66MHz from 33MHz of the factory setting. 66MHz F-2-96 4) Detach the blanking plate [1].
  • Page 110 Chapter 2 33MHz 66MHz 7) Connect the voice board [1] into the connector [2] of the main controller PCB. When inserting the voice board into the connector, be sure that the voice board is vertical against the connector. cover. (Do not use the removed screw and blanking seal.) F-2-102 12) Mount the speaker unit (lower) [1].
  • Page 111 Chapter 2 16) Connect the cable [2] into the speaker unit [1]. F-2-107 F-2-104 17) Attach the ferrite core [1] to the cable. Be sure that the length [2] is 50 14) Detach the cover [1] on the cord guide. mm or shorter.

  • Page 112: Installing The Voice Operation Kit

    Chapter 2 F-2-110 20) Connect the power cable to the power plug. 21) Turn ON the main power switch. 22) Check if the voice board is recognized. Enter service mode. Select COPIER > DISPLAY > ACC-STS > PCI. If "Voice Board" is displayed, that means that the voice board is correctly recognized. 2.

  • Page 113: Turning Off The Host Machine

    Chapter 2 [10] [11] [12] [13] [14] F-2-111 Speaker Unit 1 pc. Cable 1 pc. Cable Guide (Use 1pc in this machine) 3 pc. Voice Operation Board 1 pc. [5]* Board Support Plate 1 pc. Board Support Plate 1 pc. Ferrite Core 2 pc.
  • Page 114 Chapter 2 1. Installation Procedure 1) Release five wire saddles [1] on the rear upper cover, make two cables [2] coming off upward. F-2-112 2) Detach the rear upper cover [1]. - 4 screws [2] (to remove) - 3 screws [3] (to loosen) F-2-113 3) Remove the cables from the wire saddles [1] and take off the controller box cover [2].
  • Page 115 Chapter 2 4) Detach the blanking plate [1]. (Do not use the detached blanking plate.) - 2 screws [2] F-2-115 5) Attach the board support plate [2] to the voice operation board [1]. - 2 screws (TP; M3X6) [3] - 2 washers [4] - 2 hex screws [5] F-2-116 Check the Slide Switch SW1 on the Voice Operation Board...
  • Page 116 Chapter 2 33MHz 66MHz 6) Connect the voice operation board [1] to the connector of the main controller PCB. When inserting the board into the connector, be sure that the board is vertical against the connector. F-2-117 7) Fix the voice operation board [1] with two screws [2] removed in the step 4). F-2-118 8) Attach the cover in the opposite step from the one for detaching.
  • Page 117 Chapter 2 F-2-119 11) Remove the two screws [1] from the speaker unit and then remove the speaker unit (lower) [2]. F-2-120 12) Mount the speaker unit (lower) [1]. - 1 screw (binding; M4X20) [2] - 1 screw (binding; M3X20) [3] F-2-121 13) Mount the speaker unit (upper) [1] to the speaker unit (lower) using the two screws [2] that have been removed in step 11) from underneath.
  • Page 118 Chapter 2 F-2-122 14) Detach the cover [1] of the cable guide. F-2-123 15) Peel off the released paper of the cable guide [1], affix it to the position on the right side as in the chart. F-2-124 16) Attach the ferrite core [1] to the cable. Be sure that the length [2] is 50 mm. Fix it on the opposite side in the same procedure. F-2-125 17) Connect the cable [2] to the speaker unit [1].
  • Page 119 Chapter 2 F-2-126 18) Connect another cable [1] to the terminal [2] of the voice operation board. F-2-127 19) Route the cable [1] through the cable guide [2] and the wire saddle [3], attach the cable guide cover [4]. Route them beneath the reader power cable [5]. F-2-128 20) Fix it with two clamps [2] so that there is no bending of the cable [1].

  • Page 120: Installing The Wireless Network Interface Adapter

    Chapter 2 2. Checking Settings After the power on of the machine, check the following settings to use the voice guidance kit. 1) Select [Additional Function] > [System Settings] > [Voice Navigation Management Settings] > [Use Voice Navigation]. 2) Check that the setting is ON. 3.

  • Page 121: Turning Off The Host Machine

    Chapter 2 *1; For this machine, use 1 pieces. *2; Not used with this model. *3; Keep the remaining tape from the 3 sheets in a safe place for later use. < CD/Guides > - Wireless Network Interface Adapter NB-W1 Users Guide - Wireless Network Interface Adapter NB-W1 Manual CD 2.13.3 Turning Off the Host Machine 0018-6381...
  • Page 122 Chapter 2 F-2-137 7) Connect the wireless LAN board [1] into the lower connector [2] on the main controller PCB. - When inserting the board into the connector, be sure that the board is vertical against the connector. - Be sure that the wireless LAN board is inserted into the lower connector, to avoid any danger of the chip resistor [1] being damaged.
  • Page 123 Chapter 2 cord guide cover. 15) Route the MFP antenna cable [1] through the three wire saddles [3]. The following figure is a recommended position. Make sure not to put the position that disturbs the host machine operation or open/close. - Do not close the wire saddles yet.

  • Page 124: Affixing The Label

    Chapter 2 [11] F-2-146 18) Connect the power cable to the power plug. 19) Turn ON the main power switch. 22) Check if the wireless LAN board is recognized. Enter service mode. [10] Select COPIER > DISPLAY > ACC-STS > PCI. If "Wireless LAN Board"...
  • Page 125 Chapter 2 Tighten them so that DADF is aligned against the left side of the unit when closing DADF. F-2-149 2) Remove five screws [1] on the upper side of the unit (Do not use these screws). F-2-153 F-2-150 3) Tighten two stepped screws (M5X6) [1] to the upper rear side of the unit. F-2-154 6) Open the DADF feeder cover [1] and separation guide [2].

  • Page 126: Cleaning The Copyboard Glass

    Chapter 2 F-2-159 1-2. Adjustment Sequence * When fixed incompletely on the front or rear side 1) Left hinge adjustment (See 1-3) F-2-156 2) Right hinge adjustment (See 1-4) 8) Close the separation guide and the DADF feeder cover. 3) Left hinge adjustment (See1-3) or left hinge check 9) Connect DADF cable [1].
  • Page 127 Chapter 2 * Rotate the adjustment screw counterclockwise => Gap A becomes narrow- 10mm 10mm Right angle F-2-162 3) Perform the step 1) 'Left Hinge Height Adjustment'. If there is any dis- placement, perform adjustment again. 2. Main Unit Power ON F-2-163 1) Connect the power supply cable to the power plug.
  • Page 128 Chapter 2 5) Adjust the DADF angle by right-side hinge adjustment screw [1]. MEMO: DADF reproduction ratio adjustment is performed by comparing the stream reading copy image and pressing plate reading copy image (because the Loosen the fixing nut [2] before adjustment. Tighten it after adjustment. DADF is for color machine).

  • Page 129: Affixing Labels

    Chapter 2 displayed on the screen. 5) Take the paper out of the copyboard glass, set it on DADF document tray. 6) Press DF-WLVL2 (highlighted). 7) Press OK key. Auto adjustment (both-side stream reading) is performed. If completed normally, 'OK!' is displayed on the screen. 8) Press the reset key twice to get out from the service mode.

  • Page 130: Turning Off The Host Machine

    Chapter 2 F-2-173 Inside paper tray 1pc. 2.15.2 Turning Off the Host Machine 0014-5391 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 See the host machine installation 'Points to Note When Turning Off the Main Power'.

  • Page 131: Turning Off The Host Machine

    Chapter 2 [10] [11] [12] [13] F-2-175 Coin vender I/F PCB unit 1 pc. Coin vender I/F BOX cover 1 pc. [3]*1 Coin vender I/F BOX joint mount 1 pc. [4]*1 Serial RS main L cable 1 pc. Serial RS main S cable 1 pc.
  • Page 132 Chapter 2 Cut off the part [A] so that there are not burrs. 6) Pull out the serial RS main S cable [2] through the cut-off [1] and then at- tach the rear right cover [3]. - 4 screws [4] (the screws removed in step 3)) F-2-180 F-2-178 7) Close the cassette upper right cover and cassette lower right cover.
  • Page 133 Chapter 2 F-2-182 10) Plug in the connector [2] to the coin vender I/F PCB unit [1]. F-2-183 11) Attach the coin vender I/F BOX cover [1]. - 4 screws (biding; M3X6) [2] F-2-184 12) Connect the reader power supply cable. 2-51...
  • Page 134 Chapter 3 Basic Operation...
  • Page 136 Contents Contents 3.1 Construction................................... 3-1 3.1.1 Functional Construction ................................3-1 3.1.2 Connections Among Major PCBs ..............................3-2 3.2 Basic Sequence ................................3-3 3.2.1 Basic Sequence of Operations at Power-On ..........................3-3 3.2.2 Basic Sequence of Operations for a Print Job (full color)......................3-3 3.2.3 Basic Sequence of Operations for a Print Job (mono color) ......................

  • Page 138: Construction

    Chapter 3 3.1 Construction 3.1.1 Functional Construction 0013-8569 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The machine may broadly be divided into the following functional system blocks: general control system block, original exposure system block, reader control system block, printer control system block, laser exposure system block, image formation system block, fixing system block.

  • Page 139: Connections Among Major Pcbs

    Chapter 3 3.1.2 Connections Among Major PCBs 0013-8570 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The following is a diagram showing connections among individual PCBs: Reader Unit...

  • Page 140: Basic Sequence

    Chapter 3 MEMO: The arrows in the diagram indicate PCB connections, not the direction of signals. 3.2 Basic Sequence 3.2.1 Basic Sequence of Operations at Power-On 0014-1417 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The following shows the machine's power-on sequence in the form of a flow chart, during which the various machine loads are initialized according to the instruc- tions programmed in the machine firmware (from when the power switch is turned on to when the machine enters a standby state):...

  • Page 141: Basic Sequence Of Operations For A Print Job (Mono Color)

    Chapter 3 Start key PSTBY PINTR PRINT LSTR PSTBY Porigon Motor (M13) Image reguest signal (PVREQ) Laser activation Drum/ITB motor (M1) Primary charging bias Developing bias Primary transfer bias Secondary transfer bias Cassette 1 pickup motor (M4) Cassette 1 pickup solenoid (SL2) Registration clutch (CL6)
  • Page 142 Chapter 3 Start key PSTBY PINTR PRINT LSTR PSTBY Porigon Motor (M13) Image reguest signal (PVREQ) Laser activation Drum/ITB motor (M1) Primary charging bias Developing bias Primary transfer bias Secondary transfer bias Cassette 1 pickup motor (M4) Cassette 1 pickup solenoid (SL2) Registration clutch (CL6)
  • Page 143 Chapter 4 Main Controller...
  • Page 145 Contents Contents 4.1 Construction................................... 4-1 4.1.1 Construction and Functions................................4-1 4.2 Construction of the Electrical Circuitry......................... 4-2 4.2.1 Main Controller PCB (main)................................ 4-2 4.2.2 SRAM PCB ....................................4-2 4.3 Start-Up Sequence ................................. 4-4 4.3.1 Overview ...................................... 4-4 4.3.2 Start-Up Sequence..................................4-4 4.4 Actions when HDD Error ..............................
  • Page 146 Contents 4.7.8.2 Removing the SRAM ....................................4-22 4.7.8.3 When Replacing the SRAM PCB................................. 4-22 4.7.9 Boot ROM PCB ..................................4-22 4.7.9.1 Before Removing the Boot ROM PCB ................................ 4-22 4.7.9.2 Removing the Boot ROM PCB ..................................4-22 4.7.10 Image Memory (SDRAM) ............................... 4-22 4.7.10.1 Before Removing the Image Memory (SDRAM) PCB..........................

  • Page 147: Construction

    Chapter 4 4.1 Construction 4.1.1 Construction and Functions 0013-9208 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The machine's main controller block consists of the following components and provides the functions indicated: T-4-1...

  • Page 148: Construction Of The Electrical Circuitry

    Chapter 4 4.2 Construction of the Electrical Circuitry 4.2.1 Main Controller PCB (main) 0013-9209 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The following shows the major control functions of the main controller PCB (main) grouped according to jack/IC: J1010...
  • Page 149 Chapter 4 The following is a discussion of the major control functions of the SRAM indicated with reference to ICs: T-4-3 IC No. Description IC1,2(SRAM) retains control information on the image data stored on the HDD; retains service mode settings data and Additional Function settings data...

  • Page 150: Start-Up Sequence

    Chapter 4 4.3 Start-Up Sequence 4.3.1 Overview 0013-9211 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The system software used to control the operation of the machine is stored on the HDD.
  • Page 151 Chapter 4 Progress bar F-4-4 System software Main controller PCB (main) : access to the program at time of execution. : flow of system program operations. F-4-5...
  • Page 152 Chapter 4 : access to the program at time of execution. F-4-6...

  • Page 153: Actions When Hdd Error

    Chapter 4 4.4 Actions when HDD Error 4.4.1 E602 in Detail 0013-9213 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 E602-XXYY - if XX='00'...
  • Page 154 Chapter 4 BOOTDEV Firmware storage area (Booktable, MEAP, Key, certificate, PDF dictionary, RUI content, voice dictionary (ICC profile, PS test data)) APL_MEAP MEAP APL_SEND address book, filter Not identified HDD full fault check and recovery...
  • Page 155 Chapter 4 - if XX='01 to FF' YY=10, HDD formatting YY=00, YY=11, YY=13, 12,14,22 YY=03 YY=05 01,02,04 ,23,24 At time of start-up During normal operation CHK- Partition in Description TYPE question formatting formatting Items formatting by normal by safe deleted by HD- mode + mode +...
  • Page 156 Chapter 4 Description Remedial action WriteAbort(start-up) 1. If possible, ask the user to make a backup of the data (address book) using the remote UI. 2. Indicate the partition in question for CHK-TYPE, and execute HDD_CHECK (several min to several 10s of min);...

  • Page 157: Image Processing

    Chapter 4 Description Remedial action 10,12, system error, or packet data error This error occurs in response to corruption of data or a bug in software. 1. Start up in safe mode, and execute full formatting using the SST and reinstall the system software (System, 22,23, Lang, RUI);...
  • Page 158 Chapter 4 Reader unit Main controller PCB (sub SJ-A, sub R-A, sub PDRM-PE-A) RGB phase correction Processing taking the place of conventional masking. Executes color correction Input gamma correction for the CCD RGB filters. Input direct mapping - Edge enhancement If mono-color mode, - Smoothing only Bk signals hereafter.

  • Page 159: Printer Output Image Processing

    Chapter 4 4.5.3 Printer Output Image Processing 0013-9217 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The main controller processes the image data arriving from the reader unit for output to the printer unit.

  • Page 160: Compression, Decompression, And Edit Processing Blocks

    Chapter 4 4.5.4 Compression, Decompression, and Edit Processing Blocks 0013-9218 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The main controller PCB processes data for compression, decompression, and editing.

  • Page 161: Flow Of Image Data For Box Functions

    Chapter 4 4.6.2 Flow of Image Data for Box Functions 0013-9220 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The following shows the flow of image data when a Box function is being used: Reader unit...

  • Page 162: Flow Of Image Data For Fax Transmission Functions

    Chapter 4 4.6.4 Flow of Image Data for Fax Transmission Functions 0013-9222 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The following shows the flow of image data when a fax transmission function is being used: Reader unit...

  • Page 163: Flow Of Image Data For Pdl Functions

    Chapter 4 4.6.6 Flow of Image Data for PDL Functions 0013-9224 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The following shows the flow of image data when a PDL function is being used: Direct Print...

  • Page 164: Parts Replacement Procedure

    Chapter 4 4.7 Parts Replacement Procedure 4.7.1 Controller Box 4.7.1.1 Before Removing the Main Controller Box 0013-6790 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Detach the rear upper cover.

  • Page 165: Replacing Main Controller Pcb

    Chapter 4 C3080i / iR C2550 1) Detach the main controller cover [1]. - 1 wire saddle [2] - 14 screws [3] F-4-19 4.7.2.3 Replacing Main Controller PCB 0014-3120 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 After mounting the main controller PCB (main), mount each PCB that is re-...

  • Page 166: Main Controller Pcb (Sub Sj-A)

    Chapter 4 F-4-23 F-4-25 2) Remove the main controller PCB (sub-PDRAM-A) [1]. 2) Remove the main controller PCB (sub SJ-A) [1]. - 2 screws [2] - 2 screws [2] F-4-24 F-4-26 MEMO: There are 2 main controller PCBs (sub-PDRM-A). 4.7.6 Main Controller PCB (sub LAN-A) The procedure to remove them are the same.

  • Page 167: Before Removing The Main Controller Pcb (Sub Rb-A2)

    Chapter 4 F-4-27 F-4-29 2) Remove the main controller PCB (sub LANBAR-C) [1]. 2) Remove the main controller PCB (sub RB-A2) [4]. - 2 connectors [2] - 2 screws [1] - 2 screws [3] - 1 mount [2] - 1 connector [3] F-4-30 F-4-28 Points to Note when Attaching the Main Controller PCB (sub RB-...

  • Page 168: Removing The Sram

    Chapter 4 4.7.9 Boot ROM PCB C3080i / iR C2550 1) Detach the rear upper cover. (page 10-18)[Detaching the Rear Upper 4.7.9.1 Before Removing the Boot ROM PCB Cover] 0014-2530 2) Remove the HDD. (page 4-23)[Removing the HDD] Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR 4.7.8.2 Removing the SRAM C3080i / iR C2550...

  • Page 169: Hdd

    Chapter 4 F-4-36 2) Open the fixing member in the direction shown by the arrow, and then re- move the image memory (SDRAM) PCB [1]. F-4-39 2) Remove the HDD unit [1]. - 2 connectors [2] - 1 wire saddle [3] - 6 screws [4] Points to Note when Removing the HDD F-4-37...

  • Page 170: Controller Fan

    Chapter 4 (For instance, if cards No. 1 through No. 1000 are used for group control, enter '1') 2) Turn off and then on the machine; when the machine has started up, per- form the following in user mode: Select the following : user mode >system control settings >group ID control >count control;...
  • Page 171 Chapter 5 Original Exposure System...
  • Page 173 Contents Contents 5.1 Construction................................... 5-1 5.1.1 Specifications, Control Mechanisms, and Functions ........................5-1 5.1.2 Major Components..................................5-1 5.1.3 Construction of the Control System ............................. 5-2 5.1.4 Reader Controller PCB................................. 5-4 5.2 Basic Sequence ................................5-5 5.2.1 Basic Sequence of Operations at Power-On ..........................5-5 5.2.2 Basic Sequence of Operations in Response to a Press on the Start Key (book mode, 1 original)..........
  • Page 174 Contents 5.4.3 Inverter PCB....................................5-24 5.4.3.1 Before Removing the Inverter PCB................................5-24 5.4.3.2 Removing the Inverter PCB ..................................5-24 5.4.4 Scanner Motor .................................... 5-25 5.4.4.1 Before Removing the Scanner Motor ................................5-25 5.4.4.2 Removing the Scanner Motor..................................5-25 5.4.5 Contact Sensor ................................... 5-25 5.4.5.1 Before Removing the Contact Image Sensor (CIS)............................

  • Page 175: Construction

    Chapter 5 5.1 Construction 5.1.1 Specifications, Control Mechanisms, and Functions 0013-8565 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The following are the major specifications, control mechanisms, and functions associated with the original exposure system: T-5-1...

  • Page 176: Construction Of The Control System

    Chapter 5 The original exposure system consists of the following major components: Original sensor 2 Reamer motor (M501) Original sensor 1 Reader controller PCB Reader heater*1 Copyboard cover open/closed sensor (rear: PS503) Copyboard cover Open/closed sensor (front: PS502) Reader heater*1 Inverter PCB CIS HP sensor (PS501)
  • Page 177 Chapter 5 Reader motor drive control Reader motor (M501) Rear controller PCB Scanning lamp activation control To ADF To printer (main controller) To printer To ADF Copyboard cover open/closed sensor Inverter PCB (rear: PS503) Copyboard cover open/closed sensor (front: PS502) CIS HP sensor (PS501) CIS control...

  • Page 178: Reader Controller Pcb

    Chapter 5 5.1.4 Reader Controller PCB 0013-8568 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The following shows the functional construction of the reader controller PCB: DC24V...

  • Page 179: Basic Sequence

    Chapter 5 5.2 Basic Sequence 5.2.1 Basic Sequence of Operations at Power-On 0013-8575 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 Shading correction Main power switch...

  • Page 180: Basic Sequence Of Operations In Response To A Press On The Start Key (Adf Mode, 1 Original)

    Chapter 5 CIS HP sensor original Original Original size Copyboard glass read Shading leading trailing detection start position position edge edge position 1. Check CIS position 2. After shading correction, move to start position 3. Scan original 4. Mode to standby position *1: shifts only if the copyboard cover (ADF) is 'open' *2: only if 1 min or more passed from previous operation.

  • Page 181: Various Control Mechanisms

    Chapter 5 5.3 Various Control Mechanisms 5.3.1 Controlling the Scanner Drive System 5.3.1.1 Overview 0013-8578 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The following components are associated with the scanner drive system: Reader motor...
  • Page 182 Chapter 5 T-5-5 Function Mode Scan speed Copy full color mode 118 mm/sec black-and-white mode 118 mm/sec SEND full-color mode (originals other than of 300 dpi or lower; 320x450m 12"x18") 236 mm/sec full-color mode (originals of 300 dpi or lower; 320x450, 12"x18") 118 mm/sec black-and-white mode 236 mm/sec...

  • Page 183: Contact Image Sensor (Cis)

    Chapter 5 5.3.2 Contact Image Sensor (CIS) 5.3.2.1 Overview 0013-8580 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The machine uses a contact image sensor (CIS) to read images, line-by line.

  • Page 184: Analog Control Inside The Contact Image Sensor (Cis)

    Chapter 5 5.3.2.2 Analog Control Inside the Contact Image Sensor (CIS) 0013-8581 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The contact image sensor (CIS) read images in keeping with the following flow of analog image processing: uses a rod lens array to collect light reflected by the original.

  • Page 185: Controlling The Scanning Lamp

    Chapter 5 5.3.4 Controlling the Scanning Lamp 5.3.4.1 Scanning Lamp 0013-8584 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The machine's scanning lamp is a xenon lamp, in which xenon gas is sealed inside a tube.
  • Page 186 Chapter 5 The machine identifies the size of the original based on the resulting combination of the measurement and the output. 5-12...

  • Page 187: Points Of Original Size Detection

    Chapter 5 5.3.5.2 Points of Original Size Detection 0013-8590 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The length in main scanning direction is measured by checking the intensify of light at specific points while moving the contact image sensor (CIS) to a point 30 mm from the leading edge of the original.
  • Page 188 Chapter 5 Original sensor point of detection 1 Copyboard cover point of detection 2 point of detection 3 point of detection 4 Reader unit Copyboard glass CIS HP F-5-18 2) Copyboard Cover Opened CIS: moves to point of original detection xenon lamp: off original sensor: off Original sensor...

  • Page 189: Dirt Sensor Control

    Chapter 5 After the copyboard cover sensor has identified a "closed" state, the machine checks for a change in the output level of the original sensor (CCD point of detection) for 3 sec. If there is no change in the level of output, the machine identifies the condition to indicate the presence of an original. The machine uses combinations of changes in the levels of 6 locations to identify the size of the original: Original sensor Original(A4R)
  • Page 190 Chapter 5 2. Particulars of Control (1) At the End of a Job (dust detection) The contact image sensor (CIS) checks the light reflected by the platen roller of the ADF at a point of reading to find out the presence/absence of dust. If the presence of dust is detected, the contact image sensor moves to the next candidate point (2 times max.;...

  • Page 191: Image Processing

    Chapter 5 Platen roller 0.5mm 0.5mm A B C Stream Lens reading glass Contact image sensor (CIS) Scanning lamp F-5-28 Service Mode: COPIER>OPTION>BODY>DST-POS (level 1) - use it to set an original reading position when the ADF is in use. COPIER>OPTION>BODY>DFDST-L1 (level 1) - use it to adjust the dust reading detection level for between sheets.

  • Page 192: Driving The Ccd

    Chapter 5 (1) Analog Image Processing (a) drives the CCD (b) performs gain correction and offset correction for the CCD output (c) performs A/D conversion for the CCD output (2) Digital image Processing (a) performs shading correction Contact image sensor (CIS) CCD (RGB, 1 line each) Reader controller PCB Even-numbered...

  • Page 193: Shading Correction (Outline)

    Chapter 5 The analog signal after correction is then converted into 8-bit digital signals that comply with the individual levels of pixel voltage by the A/D converter. 5.3.7.5 Shading Correction (outline) 0013-8598 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 An original of even density does not necessarily mean uniform CCD output because of the following factors: (1) variation in the sensitivity of each pixel of the CCD...

  • Page 194: Parts Replacement Procedure

    Chapter 5 The presence of dirt can cause white/black lines in the images. If dirt is found, clean it with lint-free paper moistened with alcohol. 5.4 Parts Replacement Procedure 5.4.1 Copyboard Glass 5.4.1.1 Removing the Copyboard Glass 0014-1323 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Open the copyboard cover (or ADF) fully.

  • Page 195: Removing The Adf Reading Glass

    Chapter 5 820686679349 W-PLT-X W-PLT-Z W-PLT-Y F-5-36 B. Enter the value indicated by the bar code found at the upper left of the copyboard glass (copyboard sheet) using the following service mode item: COPIER>ADJUST>CCD>BOOK-RG (offset value against color displacement caused by copyboard glass) F-5-38 2) Detach the glass retainer (left) [2].

  • Page 196: Reader Controller Pcb

    Chapter 5 0 0 2 D F - R G F-5-42 F-5-40 3) Remove the cover [3]. -8 screws [2] 5.4.2 Reader Controller PCB 5.4.2.1 Before Replacing the Reader Controller PCB 0014-1327 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 If an ADF is used, be sure to execute P-PRINT of service mode to obtain its...

  • Page 197: After Replacing The Reader Controller Pcb

    Chapter 5 6) Disconnect the 3 connectors [1]. F-5-46 7) Remove the cover [2]. - 6 screws [2] F-5-49 10) Remove the reader controller PCB [2]. - 9 screws [1] F-5-47 8) Disconnect the 2 connectors [1], and free the cable from the edge saddle [2].

  • Page 198: Inverter Pcb

    Chapter 5 3) Enter the appropriate values using the following service mode items: c. original feed speed (magnification) adjustment FEEDER>ADUST>LA-SPEED a. standard white plate white level data COPIER>ADJUST>CCD>W-PLT-X,Y,Z 2) Make adjustments using the following items: a. tray width adjustment b. offset value against color displacement for copyboard glass (copyboard FEEDER>FUNCTION>TRY-A4 cover) FEEDER>FUNCTION>TRY-A5R...

  • Page 199: Scanner Motor

    Chapter 5 F-5-54 5.4.4 Scanner Motor 5.4.4.1 Before Removing the Scanner Motor 0014-5591 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 F-5-57 1) Detach the reader rear cover.

  • Page 200: After Replacing The Cis

    Chapter 5 Points to note when attaching When mounting it, be sure to connect the flat cable [1] before fitting the con- tact image sensor (CIS) [2] to the machine. F-5-59 3) Remove the connector [1]. 4) Disengage the claw on the bottom and remove the flat cable retainer [2] F-5-62 forward.

  • Page 201: Original Sensor

    Chapter 5 Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR 2) Remove the CIS home position sensor [3]. C3080i / iR C2550 - 1 connector [1] 1) Detach the sensor base [3]. MEMO: - 2 connectors [1] When detaching the sensor, do so as if to push it under the claw [2] found at...
  • Page 202 Chapter 5 F-5-69 2) Disconnect the connector [1], and detach the flat cable [2]. Be careful not to lose the ferrite core [3]. When attaching, make sure to place it in the indicated position. F-5-72 F-5-70 3) Detach the cover [3]. -8 screws [2] F-5-71 4) Remove the original sensor [2].
  • Page 203 Chapter 6 Laser Exposure...
  • Page 205 Contents Contents 6.1 Construction................................... 6-1 6.1.1 Specifications, Control Mechanisms, and Functions ........................6-1 6.1.2 Overview ...................................... 6-1 6.2 Various Control ................................6-3 6.2.1 Controlling the Laser Activation Timing ............................. 6-3 6.2.1.1 Turning On and Off the Laser Light ................................6-3 6.2.1.2 Controlling Synchronization in Main Scanning Direction ..........................6-4 6.2.1.3 Controlling Synchronization in Sub Scanning Direction..........................6-5 6.2.1.4 BD Correction .........................................6-7 6.2.2 Controlling the Intensity of Laser Light............................

  • Page 207: Construction

    Chapter 6 6.1 Construction 6.1.1 Specifications, Control Mechanisms, and Functions 0013-9514 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 T-6-1 Laser Light...
  • Page 208 Chapter 6 M-CON D-CON [5] [6] [2] [3] [10] [10] [11] [12] [13] [11] Drum Drum Drum Drum [10] [12] [10] [10] [10] [11] [11] F-6-1 [1] Y/M laser driver [2] Y/M video signal [3] Y/M laser control signal [4] Scanner motor control signal [5] C/Bk video signal [6] C/Bk laser control signal [7] BD circuit...

  • Page 209: Various Control

    Chapter 6 5) The resulting laser beam hits the 6-facet mirror, which is rotating at a specific speed. 6) The laser beam then is reflected by the 6-facet mirror, and is moved to the imaging lens and the reflecting mirror found in front of the mirror to reach the surface of the photosensitive drum.

  • Page 210: Controlling Synchronization In Main Scanning Direction

    Chapter 6 In the forced outage mode, the intensity settings made through APC are cancelled. MEMO: Controlling Laser Activation for a Resolution of 1200 dpi To enable highly detailed reproduction of images, the machine switches the resolution in main scanning direction and sub scanning direction from 600 to 1200 dpi. At such times, the laser output (intensity) is reduced by 1/2 for main scanning direction, while the speed is reduced by 1/2 for sub scanning direction.

  • Page 211: Controlling Synchronization In Sub Scanning Direction

    Chapter 6 M-CON D-CON F-6-4 [1] Y/M laser driver [2] BD circuit [3] C/Bk laser driver 1BD Control Method Owing to the spatial relationship between the BD circuit and the laser diode, the machine is not capable of detecting the BD signal of each color individually. As such, it uses the BD signal of Bk to serve as the reference BD signal when generating the BD signal for Y, M, and C.
  • Page 212 Chapter 6 them to the DC controller. As a result, the laser drivers of individual colors go on to emit laser beams that scan the surface of the photosensitive drum starting at a specific point. M-CON D-CON F-6-6 [1] Y/M laser driver [2] C/Bk laser driver The following is a timing chart depicting the relationship between the TOP signal of individual colors and video signals:...

  • Page 213: Bd Correction

    Chapter 6 P TOP Y TOP M TOP C TOP Bk TOP VDO Y VDO M VDO C VDO Bk F-6-7 [1] Print command [2] Internal timer [3] Video signal for a single page 6.2.1.4 BD Correction 0014-0763 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The polygon mirror used in the machine's laser scanner has resulted in imperceptible manufacturing variation of its mirror surface angle.
  • Page 214 Chapter 6 - Ideal Polygon Mirror (equilateral hexahedron) D-CON Y/M laser driver C/Bk laser driver Reference BD Write start position BD circuit - Actual Polygon Mirror (non equilateral hexahedron) D-CON Y/M laser driver C/Bk laser Design write driver Reference BD start position Actual write start position...

  • Page 215: Apc Control

    Chapter 6 The following diagram shows the flow of the control mechanism: START Scanner motor constant speed of rotation detection BD interval measurement Short interval Specific interval Specific interval Specific interval Write start correction value computation Write start position correction F-6-10 Bk is used to detect the reference BD signal and, as such, laser light is directed to the surface of the polygon mirror.

  • Page 216: Controlling The Laser Scanner Motor

    Chapter 6 CBk- Laser Driver LC_CTL_P3(0) Laser Driver IC LC_CTL_P3(1) Laser Relay D-CON LC_CTL_P4(0) Laser Driver IC LC_CTL_P4(1) F-6-11 6.2.3 Controlling the Laser Scanner Motor 6.2.3.1 Controlling the Speed of the Laser Scanner Motor 0013-8536 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The machine controls the laser scanner motor so that it rotates at a specific speed.
  • Page 217 Chapter 6 D-CON F-6-12 [1] Reference signal generation block [2] Motor speed control block [3] Scanner motor [4] C/Bk laser driver [5] BD circuit [6] Laser relay PCB MEMO: The life of the laser scanner unit is dependent on the length of time during which the laser light is emitted. To reduce the need for the detection of the BD signal associated with the emission of laser light, the machine also uses the FG signal for speed detection.

  • Page 218: Parts Replacement Procedure

    Chapter 6 6.3 Parts Replacement Procedure 6.3.1 Laser Scanner Unit 6.3.1.1 Before Removing the Laser Scanner Unit 0014-0572 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Detach the left cover.

  • Page 219: After Replacing The Laser Scanner Unit

    Chapter 6 F-6-19 F-6-22 6.3.1.3 After Replacing the Laser Scanner Unit 0014-3099 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 When replacing the laser scanner unit, register the values described on the label which is included in the package in the service modes below.
  • Page 220 Chapter 7 Image Formation...
  • Page 222 Contents Contents 7.1 Construction................................... 7-1 7.1.1 Specifications, Control Mechanisms, and Functions ........................7-1 7.1.2 Overview ...................................... 7-2 7.1.3 Printing Process.................................... 7-3 7.1.4 Static Image Formation Block..............................7-4 7.1.5 Developing Block..................................7-6 7.1.6 Transfer Block....................................7-7 7.1.7 Fixing Block....................................7-8 7.1.8 ITB Cleaning Block ..................................7-9 7.1.9 Photosensitive Drum Cleaning Block ............................
  • Page 223 Contents 7.7.1.4 Secondary Transfer Block .................................... 7-41 7.8 Waste Toner Collection Mechanism..........................7-42 7.8.1 Collecting the Waste Toner................................ 7-42 7.8.2 Detecting the Level of Waste Toner ............................7-43 7.8.3 Waste toner case detection ................................. 7-44 7.9 Parts Replacement Procedure............................7-45 7.9.1 Process Unit ....................................7-45 7.9.1.1 Removing the Process Unit ..................................

  • Page 224: Construction

    Chapter 7 7.1 Construction 7.1.1 Specifications, Control Mechanisms, and Functions 0013-9519 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The main specifications, controls and functions of the image formation system are as described below.

  • Page 225: Overview

    Chapter 7 Toner vessel spec Toner low warning Toner low warning at approx. 10% remaining (variable in service mode) Detecting the Level of Toner piezoelectric sensor, Toner feed level sensor T-7-7 Intermediate transfer unit spec ITB (Intermediate Transfer Belt) Seamless Belt drive Gear drive from drum ITB motor (M1) Feed speed...

  • Page 226: Printing Process

    Chapter 7 HVT1 HVT2 D-CON M-CON F-7-1 [1] Laser scanner unit [2] Drum unit [3] ITB unit [4] Toner container [5] Fixing assembly [6] Secondary transfer outside roller [7] Video signal [8] Print command 7.1.3 Printing Process 0013-8462 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The machine's printing process may broadly be divided into 6 blocks, which are made up of a total of 10 steps.

  • Page 227: Static Image Formation Block

    Chapter 7 Delivery Fixing block 7.fixing ITB cleaning block 8.ITB cleaning Transfer block 6.separation 3.Development 5.secondary Development transfer block 9.Drum cleaning photosensitive drum 2.laser beam 10.post exposure -exposure photosensitive drum photosensitive drum 1.primary charging photosensitive drum Static image formati Drum on block cleaning block...
  • Page 228 Chapter 7 Time (t) -100 Light area -500 Dark area laser beam Primary charging Primary charging Laser exposure Primary transfer (step 1) (step 2) (step 1) (step 4) F-7-3 Step 1: primary charging In this step, the surface of the photosensitive drum is charged to an even negative potential to prepare for the formation of an image. The machine uses a roller charging method, in which charges are directly applied to the surface of the photosensitive drum.

  • Page 229: Developing Block

    Chapter 7 7.1.5 Developing Block 0013-8466 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 In this block, the machine uses a toner projection method in which it deposits toner over the surface of the photosensitive drum, thus turning the static image into a visible image.

  • Page 230: Transfer Block

    Chapter 7 7.1.6 Transfer Block 0013-8467 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 This block consists of 3 steps, in which the toner image is moved from the photosensitive drum surface to paper.

  • Page 231: Fixing Block

    Chapter 7 Secondary transfer inside roller Paper Static eliminator Secondary transfer outside roller F-7-10 7.1.7 Fixing Block 0013-8469 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The machine uses an on-demand method, which tends to require less heat than other methods.

  • Page 232: Itb Cleaning Block

    Chapter 7 7.1.8 ITB Cleaning Block 0013-8470 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 In this block, the ITB is cleaned to prevent image faults that otherwise could occur because of soiling on the ITB.

  • Page 233: Driving And Controlling The High-Voltage System

    Chapter 7 In this step, the laser light from the laser/scanner unit is directed to the surface of the photosensitive drum to free the surface from residual charges in preparation for the next print job, thus preventing uneven density. This mechanism is executed for every post rotation at the end of a job. Photosensitive drum Primary charging roller Laser beam...

  • Page 234: Generation Of The Primary Charging Bias

    Chapter 7 [10] [11] HVT1 HVT2 D-CON F-7-15 [1] Developing cylinder [2] Photosensitive drum [3] Primary transfer roller [4] Primary charging roller [5] Secondary transfer outer roller [6] Primary charging AC high-voltage generation circuit [7] Primary charging high-voltage generation circuit [8] Developing AC high-voltage generation circuit [9] Developing DC high-voltage generation circuit [10] Primary transfer DC high-voltage generation circuit...

  • Page 235: Generation Of The Primary Transfer Bias

    Chapter 7 The developing bias is used to retain toner over the static image formed on the surface of the photosensitive drum. The bias is generated by the 2 circuits of HVT1: developing AC high-voltage generation circuit and DC high-voltage generation circuit. The developing AC high-voltage generation circuit is used to generate the AC bias applied to the developing cylinder, producing 2 types of biases for color and Bk (DEV_AC_YMC, DEV_AC_Bk).

  • Page 236: Timing Of Image Stabilization Control

    Chapter 7 UN16 UN15 Laser Scanner Unit D-CON M-CON F-7-16 T-7-10 Item Description [1]Drum film thickness detection computes the film thickness of the photosensitive drum [2]ATR control determines the amount of toner to supply [3]Color Dmax control determines the best level of laser power [4]Black Dmax control determines the best level of developing bias [5]PASCAL control...

  • Page 237: Drum Film Thickness Detection

    Chapter 7 Items Down-time Drum film ATR control Color D-max Black D-max PASCAL D-half Abridged D- Color ATVC (Max) thickness control control control control half control displacemen control Condition detection t control Return from sleep state 22 sec (approx.) Initial rotation 10 sec (approx.) Printing *3...

  • Page 238: Atr Control

    Chapter 7 HVT1 D-CON EEPROM F-7-17 [1] Drum/ITB motor drive signal [2] Photosensitive drum [3] Primary charging roller [4] Primary charging AC bias drive signal [5] Internal data [6] Drum count [7] Drum film thickness detection data MEMO: The drum film thickness-related data stored in EEPROM may be either drum count or drum film thickness detection data, the drum film thickness count being internal data and used when determining bias levels.

  • Page 239: D-Max Control

    Chapter 7 UN16 D-CON M-CON F-7-18 [1] Video data [2] Result of detection by the patch image read sensor UN16: patch image read sensor (also serves as color displacement sensor A) This function may cause print jobs to be interrupted. In the case of a 100 sheet print job, the job will be interrupted at 80 pages and the control will be implemented.
  • Page 240 Chapter 7 UN16 Laser Scanner HVT1 unit D-CON F-7-19 [1] Photosensitive drum [2] Developing cylinder [3] Path image data [4] Laser output [5] Developing DC bias [6] Color D-max control [7] Black D-max control UN16: patch image sensor A. Color D-max Control 1.
  • Page 241 Chapter 7 consideration made to facilitate work at the factory), not being able to vary the developing bias for individual colors. To work around the fact, the machine corrects the density of individual colors (Y, M, C). It, however, varies the developing bias for Bk as in previous machines. 3.

  • Page 242: Pascal Control

    Chapter 7 UN16: patch image sensor MEMO: To reduce down-time, the machine forms only one patch on the ITB. If, however, the measured patch density is outside the range of correction, it forms an additional patch. If the density is still outside the range of correction for a second time, the machine continues until it has formed as many as 4 patches. Start-up DC controller Patch pattern formation...

  • Page 243: D-Half Control

    Chapter 7 Start-up Main controller Patch pattern data output DC controller Patch pattern formation Printing patch pattern data (3 types) to paper Reading the printed pattern on reader unit EX: PASCAL correction table for Y UN16 Actual gradation Patch reading characteristics Y63 Y64 DC controller...
  • Page 244 Chapter 7 UN14. (See Notes.) The machine executes gradation correction for all colors, regardless of which drum unit may have been replaced. UN16 Laser Scanner unit D-CON M-CON F-7-25 [1] Patch image data [2] Density data [3] D-half control [4] Video data UN16: patch image sensor 3.
  • Page 245 Chapter 7 Start-up Main controller Patch pattern data output DC controller Patch pattern formation EX: D-half correction table for Y UN16 Actual gradation Patch reading characteristics DC controller Density data output Main controller Ideal gradation characteristics D-half correction table creation (Y, M, C, Bk) Data output(V-CON) Ideal gradation...

  • Page 246: Arcdat Control

    Chapter 7 Start-up DC controller Reference patch pattern creation for ARCDAT UN16 Patch reading DC controller Density data (INT) output Video controller Data storage Data output(D-CON) (as reference data for ARCDAT) F-7-27 7.3.8 ARCDAT Control 0013-8492 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The machine performs abridged D-half control to attain ideal gradation characteristics and to reduce downtime (by the main controller).
  • Page 247 Chapter 7 UN16 Laser Scanner unit D-CON M-CON F-7-28 [1] Patch image data [2] Density data [3] Abridged D-half control [4] Video data UN16: patch image sensor 3. Flow of Operation 7-24...

  • Page 248: Color Displacement Correction Control

    Chapter 7 Start-up DC controller Patch pattern formation UN16 Patch reading DC controller Measurement data (SIN) transmission Main controller Comparison of measurement data (SIN) and reference data (INT) Main controller Data output(D-CON) Offset value (alpha) determination (i.e., difference between SIN and INT) Main controller Inclusion of result in D-half correction table...
  • Page 249 Chapter 7 UN15 UN16 Laser Scanner Unit D-CON M-CON F-7-30 [1] Color displacement detection signal UN16: color displacement sensor A UN15: color displacement sensor B D-CON: DC controller M-CON: Main controller A. Start-Up Timing - at power-on - when the front cover is opened/closed - during recovery from sleep - during initial rotation upon detection of a change in the environment (condition 1) - between sheets upon detection of a change in the environment (condition 2)
  • Page 250 Chapter 7 F-7-31 [1] Color displacement sensor A C. Sub Scanning Write Start Correction 1. Particulars of Control The machine forms a sub scanning position detection pattern of each color on the ITB, and compares the measurement (A) against the reference value (B) stored in the DC controller to detect the displacement (C) of each color.

  • Page 251: Atvc Control

    Chapter 7 F-7-33 [1] Color displacement sensor A [2] Color displacement sensor B Main scanning magnification correction control computes colour displacement correction values based on the partial magnification adjustment values for the image main scanning direction. There are eight blocks for each of the four colours, Y, M, C and Bk, giving a total of 32 values, which are programmed in the service mode when the device is installed.

  • Page 252: Special Control

    Chapter 7 1. Primary Transfer ATVC The machine executes primary transfer ATVC when determining the primary transfer bias used to ensure the target transfer current level for transfer. a. Timing for start-up - when the power is ON - during warm-up rotation - in the case of continuous passage of paper, when the accumulated value is 200 prints from the last time ATVC execution.

  • Page 253: Ohp Black Band Sequence

    Chapter 7 - When belt rotation is performed after 1,000 sheets printing. 2. Sequence details According to the above-mentioned timing, the solid black belt of 10mm in length is formed with the width on ITB. Once the black band clears the secondary transfer roller, secondary transfer outer roller cleaning (see Note) is performed.
  • Page 254 Chapter 7 Toner band (Y, M, C, K) A4 width Toner band width (band applied across t [ms]) On ITB F-7-35 Service Modes: The per sheet average image duty standard value alpha can be changed in the following service mode. COPIER >...

  • Page 255: Drum Unit

    Chapter 7 7.5 Drum Unit 7.5.1 Drum Unit 7.5.1.1 Overview 0014-0776 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The machine uses 4 drum units (Y, M, C, Bk), each consisting of a drum unit, developing cylinder, primary charging roller, and carrier and housed under the ITB.

  • Page 256: Detecting The Presence/Absence Of The Drum Unit

    Chapter 7 7.5.1.2 Detecting the Presence/Absence of the Drum Unit 0014-0778 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The machine uses its DC controller to detect the presence/absence of a drum cartridge with reference to the primary charging AC bias detection signal (ANO_1).
  • Page 257 Chapter 7 Start Detect presence of drum unit All drum units present? Display 'No drum unit' message Detect presence of fuses All fuses present? Identify as new drum unit Blow fuse Fuse detection Fuse blown Drum life counter reset F-7-40 Do not replace drum units with new ones unnecessarily, in order to check function operations during service, etc.

  • Page 258: Opening/Closing The Toner Shutter

    Chapter 7 7.5.1.4 Opening/Closing the Toner Shutter 0014-0785 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The device is fitted with two toner shutters (the toner refill shutter and the waste toner shutter) to prevent toner soiling from the toner refill inlet or the waste toner outlet when a drum unit is being removed or replaced.

  • Page 259: Toner Container

    Chapter 7 7.6 Toner Container 7.6.1 Overview 0014-0770 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 There are four toner retainers for Y, M, C and Bk.
  • Page 260 Chapter 7 scraping spring and the toner feed screw are activated, and the toner on the hopper assembly is feed to the drum unit. The above operations are controlled by the DC controller. The DC controller computes the amount of toner used from the ATR control results, uses this information to judge how long the toner refill motor should be driven, and thus supplies the required amount of refill toner to the drum.

  • Page 261: Detecting The Level Of Toner

    Chapter 7 E025-0000: Y hopper supply error E025-0001: M hopper supply error E025-0002: C hopper supply error E025-0003: Bk hopper supply error Any of the foregoing errors will be identified in response to a change in the output of a specific sensor (PS3 through PS6) of a specific developing assembly. Reference: If all is normal, the toner supply motor (M8 through M11) rotates clockwise (CW).

  • Page 262: Toner Container Detection

    Chapter 7 If the toner residual level is less than the specified value, DC controller notices two kinds of messages (toner absence notice, toner absence) to video controller. The following is the relationship between the display message and the toner residual level. T-7-14 Message type Message Descriptio...

  • Page 263: Primary Transfer Block

    Chapter 7 [1] [2] [3] [4] [10] [11] [12] F-7-46 [1] ITB cleaning unit [2] ITB cleaning feedscrew [3] ITB cleaning blade [4] Tension roller [5] Primary transfer roller [6] ITB [7] Idler roller [8] Secondary transfer inside roller [9] Secondary transfer outside roller [10] Secondary transfer static eliminator [11] Primary transfer block [12] Secondary transfer block...

  • Page 264: Secondary Transfer Block

    Chapter 7 Laser Scanner Unit HVT2 D-CON M-CON F-7-48 [1] ITB cleaning blade [2] Bk halftone pattern 1. Particulars of Operation 1) The machine forms a Bk halftone pattern on the ITB over the length of the belt. 2) The machine executes ITB idle rotation. (about 45 sec) As a result, the ITB cleaning blade removes the Bk band together with the fingerprints from the ITB.

  • Page 265: Waste Toner Collection Mechanism

    Chapter 7 D-CON F-7-49 [1] Secondary transfer outside roller [2] Drum/ITB motor drive signal M1: drum/ITB motor 7.8 Waste Toner Collection Mechanism 7.8.1 Collecting the Waste Toner 0013-8501 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The machine collects waste toner discharged from the 2 types of cleaning units (ITB cleaning unit, drum cleaning units of individual colors) for collection in the waste toner case.

  • Page 266: Detecting The Level Of Waste Toner

    Chapter 7 - E013-0001 (waste toner transport motor open circuit) Occurs when an open circuit has been detected about 0.1 sec after the motor is driven. 7.8.2 Detecting the Level of Waste Toner 0013-8503 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The machine executes the following 2 types of detection to find out the level of waste toner collected inside the waste toner case: - detection by an optical sensor...

  • Page 267: Waste Toner Case Detection

    Chapter 7 F-7-52 [1] Waste toner sensor (optical sensor) [2] Small amount of waste toner [3] Large amount of waste toner [4] Waste toner [5] Waste toner screw The machine remains ready to make prints even when a waste toner case full alert has been issued. 2.

  • Page 268: Parts Replacement Procedure

    Chapter 7 7.9 Parts Replacement Procedure 7.9.1 Process Unit 7.9.1.1 Removing the Process Unit 0014-1279 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Open the front cover [1].

  • Page 269: Drum Unit

    Chapter 7 F-7-58 7.9.2 Drum Unit 7.9.2.1 Removing the Drum Cartridge 0014-2749 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Open the front cover [1].

  • Page 270: Drum Itb Motor

    Chapter 7 result, toner cannot flow from the hopper assembly to the drum cartridge causing overflowed toner to spatter inside the body. Do not touch the ITB. If the ITB is scratched, it may cause the pickup fault When the drum cartridge has been removed while the shutter lever is not at or degradation of the print quality.

  • Page 271: Hopper Assembly

    Chapter 7 F-7-68 5) Remove the drum ITB motor [1]. - 2 connectors [2] - 4 screws [3] F-7-70 2) Remove the 3 toner cartridge guide [1]. - 6 screws [2] F-7-69 7.9.4 Hopper Assembly 7.9.4.1 Before Removing the Hopper Supply Unit 0014-1276 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR...

  • Page 272: Developing Motor (Bk/Y/M/C)

    Chapter 7 F-7-73 7.9.5 Developing Motor (Bk/Y/M/C) F-7-75 2) Press the claw [1] down to detach the handle cover [2]. 7.9.5.1 Before Removing the Developing Motor 0014-2629 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Detach the upper rear cover.
  • Page 273 Chapter 7 F-7-78 5) Turn the handle [1] 180 deg. Hold the handle [1] and the grip [2] and pull F-7-80 out P-KIT [3] until it stops. 8) Fix the ITB unit [1] with the tip-resistant arm [2] (Fix in the lower one of the 2 grooves).

  • Page 274: Transfer Cleaning Unit

    Chapter 7 F-7-82 Place the removed ITB unit with the surface facing the photosensitive drum downward. In the case that the surface facing the photosensitive drum is placed upward, the ITB lock lever [1] may be broken. F-7-85 2) Lift the ITB unit [1] and remove it from the transfer cleaner unit [2]. - 2 bosses [3] - 2 hooks [4] F-7-83...

  • Page 275: Points To Note When Replacing The Transfer Cleaner Unit

    Chapter 7 F-7-89 3) Detach the plate [1]. - 2 screws [2] F-7-87 After attaching the transfer cleaner unit, make sure to check visually that the scraper sheet is not folded at the both side of the transfer cleaner unit. If the scraper sheet is folded, push the scraper sheet [2] with the paper folded in three [1] etc.

  • Page 276: After Replacing The Secondary Transfer Roller

    Chapter 7 F-7-92 7.9.8.2 After Replacing the Secondary Transfer Roller 0014-5449 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 Upon replacement to the new secondary transfer outer roller, attachment of the rubber component of the secondary transfer roller onto the ITB belt caus-...
  • Page 277 Chapter 8 Pickup/Feeding System...
  • Page 279 Contents Contents 8.1 Construction................................... 8-1 8.1.1 Specifications, Controls, and Functions............................8-1 8.1.2 Division into Blocks..................................8-3 8.1.3 Arrangement of Rollers................................8-4 8.1.4 Diagram of Paper Paths (w/ copy tray ) ............................8-6 8.1.5 Diagram of Paper Paths (w/ Finisher-Z1/copy tray) ........................8-7 8.1.6 Diagram of Paper Paths (w/ Finisher-Y1/Saddle Finisher-Y2) ....................
  • Page 280 Contents 8.9.2 The Number of Circulating Sheets at Duplexing Feeding ......................8-34 8.9.3 Duplexing Re-Pickup Control..............................8-34 8.9.4 Sequence of Image Formation ..............................8-34 8.9.5 Flow of Paper .................................... 8-35 8.10 Delivery..................................8-40 8.10.1 Delivery Control..................................8-40 8.10.2 Delivery to the Main Body Tray .............................. 8-40 8.10.3 Delivery Operation when Mounting the Delivery Accessory....................
  • Page 281 Contents 8.11.18.1 Before Removing Manual Feed Unit ............................... 8-50 8.11.18.2 Removing Manual Feed Unit..................................8-50 8.11.19 Manual Pickup Roller................................8-51 8.11.19.1 Before Removing Manual Feed Pickup Roller ............................8-51 8.11.19.2 Removing Manual Feed Pickup Roller..............................8-51 8.11.20 Manual Feed Separation Pad..............................8-52 8.11.20.1 Before Removing Manual Feed Separation Pad ............................

  • Page 283: Construction

    Chapter 8 8.1 Construction 8.1.1 Specifications, Controls, and Functions 0014-0295 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The major specifications, controls, and functions of the pickup/feeding system are as follows: T-8-1...
  • Page 284 Chapter 8 Item Description Delivery accessory Inner 2-Way Tray-D1 Copy Tray-J1 Finisher-Z1 Buffer Path Unit-E2 Finisher-Y1 Saddle Finisher-Y2 Punch Unit-L1/M1/N1/P1 Pickup accessory Cassette Feeding Unit-Y2 Side Paper Deck-Z1 Envelope Cassette Attachment-C2...

  • Page 285: Division Into Blocks

    Chapter 8 8.1.2 Division into Blocks 0014-0296 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 F-8-1 [1] Pickup assembly (cassette 2)

  • Page 286: Arrangement Of Rollers

    Chapter 8 8.1.3 Arrangement of Rollers 0014-0298 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 [34] [33]...
  • Page 287 Chapter 8 [1] Pickup roller (cassette 1) [2] Feed roller (cassette 1) [3] Separation roller (cassette 1) [4] Pickup roller (cassette 2) [5] Feed roller (cassette 2) [6] Separation roller (cassette 2) [7] Vertical path roller 2 [8] Vertical path slave roller 2 [9] Vertical path roller 1 [10] Vertical path slave roller 1 [11] Manual feed pickup roller...

  • Page 288: Diagram Of Paper Paths (W/ Copy Tray )

    Chapter 8 8.1.4 Diagram of Paper Paths (w/ copy tray ) 0014-0299 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 F-8-3 [1] Pickup from cassette 1...

  • Page 289: Diagram Of Paper Paths (W/ Finisher-Z1/Copy Tray)

    Chapter 8 8.1.5 Diagram of Paper Paths (w/ Finisher-Z1/copy tray) 0014-0300 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 F-8-4 [1] Pickup from cassette 1...

  • Page 290: Arrangement Of Sensors

    Chapter 8 F-8-5 [1] Pickup from cassette 1 [2] Pickup from cassette 2 [3] Pickup from cassette pedestal (option) [4] Pickup from paper deck (option) [5] Pickup from manual feeder [6] Delivery to Finisher-Y1/Saddle Finisher-Y2 (option) [7] No.2 delivery assembly (option) 8.1.7 Arrangement of Sensors 0014-0302 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR...
  • Page 291 Chapter 8 [22] [21] [20] [19] [18] [16] [13] [12] [11] [10] F-8-6 [1] Cassette 1 paper level sensor B (PS22) [2] Cassette 1 paper level sensor A (PS21) [3] Cassette 2 paper level sensor B (PS24) [4] Cassette 2 paper level sensor A (PS23) [5] Cassette 2 paper sensor (PS20) [6] Cassette 2 retry sensor (PS26) [7] Cassette 1 paper sensor (PS8)

  • Page 292: Route Of Drive

    Chapter 8 8.1.8 Route of Drive 0014-0303 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1.

  • Page 293: Basic Sequence

    Chapter 8 SL2A: No.2 delivery solenoid SL3A: No.3 delivery solenoid 8.2 Basic Sequence 8.2.1 Basic Sequence 0014-0305 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 - Basic Sequence of Operation for Making 3 Prints Print Start...
  • Page 294 Chapter 8 F-8-10 [1] Increase in Speed for Pickup The speed is 1.5 times as high as the process speed (in the case of manual feed, decelerates to about 0.6). [2] Increase in Speed for Reversal The speed is 2 times as high as the process speed (no increase if for delivery to tray 3). 2.

  • Page 295: Feeding Speed According To The Print Media And Resolution

    Chapter 8 8.3.2 Feeding Speed According to the Print Media and Resolution 0014-5565 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 Execute control to change the feeding speed according to the media type and resolution.
  • Page 296 Chapter 8 T-8-4 Primary delivery motor Secondary delivery motor Speed Outlet Paper type Size* Acceleration point Deceleration point Acceleration point Deceleration point (mm/s) A point where the trail edge A point where the trail edge reaches a point 10 mm reaches a point 18.6 mm downstream from the fixing upstream from the primary...
  • Page 297 Chapter 8 Primary delivery motor Secondary delivery motor Speed Outlet Paper type Size* Acceleration point Deceleration point Acceleration point Deceleration point (mm/s) Detect the leading edge with the reversing sensor A point where the trail edge Duplexing Plain paper reaches a point 10 mm downstream from the inner delivery roller (detect with the inner delivery sensor)

  • Page 298: Reversing Accelerating Control Of Large Size Paper

    Chapter 8 Delivery-3 motor Buffer motor Speed Outlet Paper type Size* Acceleration point Deceleration point Acceleration point Deceleration point (mm/s) Detect the paper leading edge with the reversing sensor Detect the paper trailing Duplexing Plain paper edge at 10mm downstream of inside delivery roller (detected with inside delivery sensor)
  • Page 299 Chapter 8 C2550 A delay jam outside the pickup unit is identified as follows: The length of time it takes for paper to move from the sensor N-1 to the delay jam sensor N is kept under control; a delay jam is identified if the delay jam sensor does not go on within a specific length of time after the sensor N has gone on.

  • Page 300: Delay Jam For The Pickup Unit

    Chapter 8 8.4.1.2 Delay Jam for the Pickup Unit 0014-0308 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The leading edge of paper does not reach the sensor after the cassette 1/2 pickup motor has started to rotate.

  • Page 301: Stationary Jam At Power-On

    Chapter 8 8.4.2.2 Stationary Jam at Power-On 0014-0311 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The machine makes a check to see that there is no paper over the following sensors before it starts initial multiple rotation at power-on: Sensor...

  • Page 302: Other Jams

    Chapter 8 8.4.3 Other Jams 8.4.3.1 Size Difference Jam 0013-8629 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 In the case of detecting paper that is shorter than specified Sensor...
  • Page 303 Chapter 8 [3] [4] [10] F-8-16 [1] Cassette paper sensor [2] Pickup roller [3] Feed roller [4] Separation roller [5] Pickup vertical path roller [6] Cassette retry paper sensor [7] Vertical path guide [8] Lower right cover [9] Holding plate [10] Lifter plate 8-21...

  • Page 304: Basic Sequence

    Chapter 8 8.5.2 Basic Sequence 0014-0314 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 Basic Sequence of Operation for Making 3 Prints Print Start...
  • Page 305 Chapter 8 [2] Cassette size dial [3] Cassette size detection PCB 2. List of paper size (AB configuration) T-8-6 Size (no-cassette) Blank (no-cassette) 305x457 mm Blank (no-cassette) Blank (no-cassette) Envelope/ENV *1 Blank (no-cassette) - SW4 is used to detect the state of the AB/Inch-configuration switch. - As for the blank (no-cassette), even if inserting the cassette to this point to match the dial, it is regarded that the cassette is not inserted, resulting in no execution of controls such as lifter uprising operation.

  • Page 306: Setting Up The Universal Cassette

    Chapter 8 - SW4 is used to detect the state of the AB/Inch-configuration switch. - As for the blank (no-cassette), even if inserting the cassette to this point to match the dial, it is regarded that the cassette is not inserted, resulting in no execution of controls such as lifter uprising operation.
  • Page 307 Chapter 8 F-8-19 [1] Flag [2] Cassette paper sensor [3] Lifter clutch [4] Cassette paper level sensor A [5] Cassette paper level sensor B [6] Paper level sensor flag [7] Lifter gear [8] Tray 8-25...

  • Page 308: Manual Feed Pickup Unit

    Chapter 8 View from the Front of the Machine When full with paper Cassette paper Cassette paper level sensor A level sensor B Paper When half full with paper Paper Cassette paper Cassette paper level sensor A level sensor B OFF ON When there is little paper Paper...
  • Page 309 Chapter 8 C2550 The machine executes the manual feeder pickup by carrying down the driving from the registration multi motor (M6) to the manual feeder pickup roller with con- necting the manual feeder pickup clutch (CL5). The mechanisms of the manual feeder pickup assembly and the manual feed tray are shown in the following figures. F-8-21 [1] Side guide [2] Manual feeder pickup tray...

  • Page 310: Basic Sequence Of Operation

    Chapter 8 DC Driver DC-CON F-8-22 [1] Lifting plate SL4: Multi lifting plate up/down solenoid M6: Registration multi pickup motor A paper that is picked up from the manual feeder pickup assembly moves forward the distance where the predetermined arching (5.5 mm) is added after detecting the leading edge with the pre-registration sensor (PS7).

  • Page 311: Identifying The Paper Size

    Chapter 8 Print start PRINT LSTR Registration multi pickup motor (M6) Multi lifting plate up/ down solenoid (SL4) Manual feed pickup clutch(CL5) Registration clutch (CL6) Pre-registration sensor (PS7) F-8-23 8.6.3 Identifying the Paper Size 0014-5227 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The width of paper is detected with reference to the output of the variable resistor (SVR1), which operates in conjunction with the movement of the side guide.

  • Page 312: Control Of Registration Unit

    Chapter 8 DC controller PCB F-8-25 8.7.2 Control of Registration Unit 0014-2910 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 In this machine, it is controlled to turn OFF the pickup motor (in case of cassette pickup), manual feeder pickup clutch (in case of manual feeder pickup), and the duplexing feeding motor (in case of duplexing re-pickup) to make papers stop at the point where the distance from the pre-registration sensor to the registration...

  • Page 313: Material Difference Jam Detection

    Chapter 8 8.7.4 Material Difference Jam Detection 0014-3046 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The machine determines the following cases as the material difference jam, and stop its operation.
  • Page 314 Chapter 8 PS16 FUSE_M_XA FUSE_M_A FUSE_M_B FUSE_M_XB LOOP_SNS DC Driver DCON LOOP2_SNS F-8-26 PS2: Arch sensor PS16: Arch sensor 2 M3: Fixing motor 3. Control Sequence The sequence of arch control is shown as below. a. Starting arch monitoring Start arch monitoring from the point where the leading edge of paper enters fixing (the point of reaching the fixing nip). b.

  • Page 315: Duplex Feeding Unit

    Chapter 8 At the point where the leading edge of At the point where the paper reaches the fixing nip trailing edge of paper has passed the secondary transfer roller During arch control Increasing the fixing feeding speed Same as process speed Decreasing the fixing feeding speed For plain paper...

  • Page 316: The Number Of Circulating Sheets At Duplexing Feeding

    Chapter 8 F-8-29 [1] Reversing roller [2] Reversal sensor (PS4A) [3] Duplexing inlet sensor (PS3A) [4] Duplexing inlet roller [5] Duplexing feeding roller 1 [6] Duplexing feed sensor (PS10) [7] Duplexing feeding roller 2 There are following restrictions regarding duplexing feeding for this machine. - Duplexing feeding is possible only for plain paper.

  • Page 317: Flow Of Paper

    Chapter 8 C2550 The order of duplexing image forming is shown as in the following chart. - Configuration Without an Accessory Installed A4/LTR 1-2 2-2 1-1 3-2 2-1 4-2 3-1 4 sheets A4/LTR 2-2 1-1 3-2 4-1 5-1 5 sheets A4/LTR 2-2 1-1 3-2 4-2 3-1...
  • Page 318 Chapter 8 F-8-33 An image is formed for the 2nd side of the 1st sheet. The 2nd sheet is picked up. F-8-34 The 1st sheet is turned over, and is moved for duplexing registration. An image is formed for the 2nd side of the 2nd sheet. F-8-35 The 1st sheet is moved for registration once again.
  • Page 319 Chapter 8 F-8-36 An image is formed for the 1st side of the 1st sheet and the 2nd side of the 3rd sheet. The 2nd sheet is moved for duplexing. F-8-37 The 1st sheet is delivered. The 3rd sheet is turned over and is moved for duplexing registration. The 2nd sheet is moved for registration once again. The 4th sheet is picked up.
  • Page 320 Chapter 8 F-8-39 The 2nd sheet is delivered. The 4th sheet is turned over, and is moved for duplexing registration. The 3rd sheet is moved for registration once again. The 5th sheet is picked up. F-8-40 An image is formed for the 1st side of the 3rd sheet and for the 2nd side of the 5th sheet. The 5th sheet is moved for duplexing. F-8-41 The 3rd sheet is delivered.
  • Page 321 Chapter 8 F-8-42 An image is formed for the 1st side of the 4th sheet. The 5th sheet is moved for duplexing. F-8-43 The 4th sheet is delivered. The 5th sheet is moved for registration once again. F-8-44 An image is formed for the 1st side of the 5th sheet. 8-39...

  • Page 322: Delivery

    Chapter 8 F-8-45 The 5th sheet is delivered. 8.10 Delivery 8.10.1 Delivery Control 0014-3198 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 There are some delivery accessories available for this machine: the 2 / 3 delivery units, the finisher Z1 and the saddle finisher Y2.

  • Page 323: Specifying The Delivery Point

    Chapter 8 acceleration point accelerated speed 71.5mm/s(1/2 speed) In case the processing speed is 1/2 or slower, and the paper length is of -> 143mm/s buffer inlet sensor ON LTR or shorter 35.8mm/s(1/4 speed) -> 143mm/s 71.5mm/s(1/2 speed) In case the processing speed is 1/2 or slower, and the paper length is ->...

  • Page 324: Pickup Unit 1

    Chapter 8 8.11 Parts Replacement Procedure 8.11.1 Pickup Unit 1 8.11.1.1 Before Removing the Cassette Pickup Unit 1 0014-0657 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Detach the rear right cover.

  • Page 325: Pickup Roller

    Chapter 8 1) Detach the rear right cover. (page 10-16)[Detaching the Rear Right Cov- 2) Detach the right cover. (page 10-38)[Opening/Detaching the Right Cov- 3) Detach the right lower cover. (page 10-15)[Detaching the Right Lower Cover] 4) Remove the cassette pickup unit 2. (page 8-42)[Removing the Cassette Pickup Unit 2] 5) Remove the cassette pickup unit 1.

  • Page 326: Feed Roller

    Chapter 8 F-8-57 8.11.7 Cassette Pickup Motor 1 8.11.7.1 Before Removing the Cassette Pickup Motor 1 F-8-54 0014-0689 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / 3) Remove the pickup roller [1]. Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR - 1 claw [2] C3080i / iR C2550...

  • Page 327: Cassette Pickup Motor 2

    Chapter 8 F-8-62 6) Remove the cassette pickup motor 1 [2]. - 2 screws [1] F-8-59 3) Free the cables [3] from the 3 wire saddles [1] and the cable guide [2]. F-8-63 8.11.8 Cassette Pickup Motor 2 8.11.8.1 Before Removing the Cassette Pickup Motor 2 0014-0692 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR...

  • Page 328: Cassette Size Detection Sensor

    Chapter 8 - 3 edge saddles [3] - 5 connectors [4] F-8-68 6) Remove the cassette pickup motor 2 [2]. - 2 screws [1] F-8-65 3) Free the cables [3] from the 3 wire saddles [1] and the cable guide [2]. F-8-69 8.11.9 Cassette Size Detection Sensor 8.11.9.1 Before Removing the Cassette Size Sensor...

  • Page 329: Cassette Retry Paper Sensor

    Chapter 8 6) Remove the sensor [1] from each cassette size sensor mount. F-8-70 2) Disconnect 2 connectors [1]. F-8-74 3) Free the cable from the 5 wire saddles [2]. 8.11.10 Cassette Retry Paper Sensor 8.11.10.1 Before Removing Cassette Retry Paper Sensor 0014-0702 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR...

  • Page 330: Removing Cassette Paper Sensor

    Chapter 8 8.11.11.2 Removing Cassette Paper Sensor 3) Remove the manual feed unit. (page 8-50)[Removing Manual Feed Unit] 4) Remove the manual feed tray unit. (page 8-50)[Removing Manual Feed 0014-0698 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Tray Unit] Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550...

  • Page 331: Cassette Size Sensor Relay Pcb

    Chapter 8 F-8-80 F-8-82 2) Remove the cassette size sensor PCB [1]. - 3 connectors [2] Points to note when attaching - 2 wire saddles [3] When attaching the cassette pickup solenoid [1], make sure to engage the - 2 PCB supports [4] stop plate [2] with the cam gear [3] fully.

  • Page 332: Manual Feed Tray Unit

    Chapter 8 8.11.18.2 Removing Manual Feed Unit 0014-1173 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Remove the slide block [3] and the manual feed pickup guide [1].

  • Page 333: Manual Pickup Roller

    Chapter 8 F-8-93 F-8-91 3) Disengage the claw and remove the bushing [1]. 8.11.19 Manual Pickup Roller 8.11.19.1 Before Removing Manual Feed Pickup Roller 0014-1262 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Detach the rear right cover.

  • Page 334: Manual Feed Separation Pad

    Chapter 8 F-8-96 F-8-98 8.11.20 Manual Feed Separation Pad 2) Disconnect 7 connectors on the optional power supply PCB [1]. 3) Disconnect 12 connectors on the controller power supply PCB [2]. 4) Remove the optional power supply/controller power supply mount [3]. 8.11.20.1 Before Removing Manual Feed Separation Pad - 10 wire saddles [4] 0014-1268...

  • Page 335: Removing Duplexing Feed Frame

    Chapter 8 8.11.22.2 Removing Duplexing Feed frame 0014-5600 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Remove the Duplexing Feed frame [4].
  • Page 336 Chapter 9 Fixing System...
  • Page 338 Contents Contents 9.1 Construction................................... 9-1 9.1.1 Specifications, Controls, and Functions............................9-1 9.1.2 Major Components..................................9-1 9.1.3 Construction of the Control System ............................. 9-2 9.2 Various Control Mechanisms ............................9-3 9.2.1 Controlling the Fixing Temperature............................. 9-3 9.2.1.1 Overview.........................................9-3 9.2.1.2 Temperature control in standby ..................................9-3 9.2.1.3 Temperature Control during Printing................................9-4 9.2.1.4 Fixing film edge cooling control..................................9-6 9.2.1.5 Detection of the Fixing Assembly Absence/Presence ............................9-9...

  • Page 340: Construction

    Chapter 9 9.1 Construction 9.1.1 Specifications, Controls, and Functions 0013-9525 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The major specifications, controls, and functions of the fixing system are as follows: T-9-1...

  • Page 341: Construction Of The Control System

    Chapter 9 fixing film unit pressure roller F-9-1 PS29 PS28 F-9-2 9.1.3 Construction of the Control System 0013-8516 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550...

  • Page 342: Various Control Mechanisms

    Chapter 9 AC driver PCB HTDRV1 J2110E-3 J214-6 DC driver PCB HTDRV2 J2110E-4 J214-5 RDRV J2110E-6 J214-3 DCON VINJDG J2110E-7 J214-2 J2110E-8 J214-1 J1001 F-9-3 9.2 Various Control Mechanisms 9.2.1 Controlling the Fixing Temperature 9.2.1.1 Overview 0014-5556 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 Temperature control of the fixing heater is done by using the main thermistor, which is in contact with the centre part of the heater, to detect temperature.

  • Page 343: Temperature Control During Printing

    Chapter 9 Device status COPY/PRINT STANDBY COPY/PRINT Fixing temperature 5 sec 15 sec FlyingStart F-9-4 C. Standby temperature control Standby temperature control is applied as follows, when specified in service mode. Standby temperature control begins once the temperature adjustment after job completion has finished, and continues for up to 15 minutes (but will stop once a flying start instruction is received).
  • Page 344 Chapter 9 T-9-3 Range of temperature adjustment (Ambient Temperature and Humidity / Speed Paper type User setting Low Temperature and Humidity) (deg Normal speed plain paper (64 to 105 g/m2) plain paper 220 to 200/225 to 200 thin paper (less than 64 g/m2) plain paper L 210 to 185/215 to 190 special fixing mode 2 *3...

  • Page 345: Fixing Film Edge Cooling Control

    Chapter 9 Service Mode: COPIER > OPTION > BODY > P-CGH-TM Default: 0 Resets the temperature at which job is restarted and the amount of time required before the restart when the paper size is changed to larger sizes (A4R or wider) during down-sequence control.
  • Page 346 Chapter 9 The shutter can be opened/closed during printing. This does not intervene the printing. The rate at which the shutter opens/closes is about 50mm / sec, and it takes about 1.15 seconds for the shutter to travel the maximum distance (between home position and LTR position).
  • Page 347 Chapter 9 Paper Size Paper Type LTR/LDR 167 to 175 Plain Paper 172 to 180 Thin Paper 167 to 175 Thick Paper 162 to 170 Thick Paper 2 Special Fixing Mode 172 to 180 - At low temperature and humidity (at full speed) T-9-7 Paper Size Paper Type...

  • Page 348: Detection Of The Fixing Assembly Absence/Presence

    Chapter 9 Paper Size Paper Type LTR/LDR Plain Paper 167 to 175 Thin Paper 172 to 180 Thick Paper 167 to 175 Thick Paper 2 162 to 170 Special Fixing Mode 172 to 180 When the temperature reading of the sub-thermistor 1 has dropped by 3 degrees C since the fan was turned on, the fan will be stopped. In the case of continuous printing on smaller size paper (A4R or smaller), the down-sequence control will be activated decreasing print speed instead of turning on the fan shutter in order to regulate the temperature of the fixing film edge.

  • Page 349: Down Sequence Control

    Chapter 9 9.2.2 Down Sequence Control 9.2.2.1 Down Sequence Control 0014-5555 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 This equipment runs down-sequence control in the cases listed below.

  • Page 350: Film Unit Pressurizing Mechanism

    Chapter 9 by heating of the fixing film edge, as opposed to the down sequence. 9.3 Film Unit Pressurizing Mechanism 9.3.1 Pressure/release control 0014-6432 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 This machine does the control to make pressuring/releasing the fixing film unit to prevent the fixing film being transformed.
  • Page 351 Chapter 9 The machine is equipped with the following mechanisms that detect overheating of the fixing assembly to cut the power to the heater: - cutting off the power using the DC controller (CPU) - cutting off the power using a safety circuit - cutting off the power using a thermal switch DC Driver PCB ZEROX...

  • Page 352: Fixing System Error Code

    Chapter 9 9.4.2 Fixing System Error Code 0013-8530 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 T-9-11 Code...

  • Page 353: Parts Replacement Procedure

    Chapter 9 9.5 Parts Replacement Procedure 9.5.1 Fixing Unit 9.5.1.1 Before Removing Fixing Unit 0014-0573 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Detach the rear right cover.
  • Page 354 Chapter 9 F-9-18 F-9-14 7) Free the 3 grounding wires [1]. 3) Fix the 5 screws [1] and pull out the protective sheet [2]. - 3 screws [2] 8) Disconnect the connector [3]. 9) Open the retainer arm [5]. - 1 screw [4] F-9-15 4) Detach the cable cover [1].

  • Page 355: Pressure Roller

    Chapter 9 F-9-21 F-9-25 9.5.3 Pressure Roller 9.5.3.1 Before Removing Pressure Rolle 0013-8776 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Detach the rear right cover.
  • Page 356 Chapter 9 F-9-28 4) Remove the pressure roller [1] by sliding it. F-9-29 5) From the removed pressure roller [1], remove the following parts. - 1 gear [2] (1 hook [3]) - 1 bush [4] - 1 bearing [5] F-9-30 9-17...
  • Page 357 Chapter 10 Externals and Controls...
  • Page 359 Contents Contents 10.1 Control Panel ................................10-1 10.1.1 Overview ....................................10-1 10.1.2 LCD Processing..................................10-1 10.1.3 Adjusting the LCD Screen Contrast............................10-1 10.1.4 Control Panel CPU ................................... 10-1 10.2 Counters..................................10-1 10.2.1 Overview ....................................10-1 10.2.2 Timing of Increasing the Count ............................... 10-3 10.3 Fans....................................
  • Page 360 Contents 10.5.1.9 Rear Lower Cover..................................... 10-18 10.5.1.9.1 Detaching the Rear Lower Cover ..............................10-18 10.5.1.10 Reader Right Cover ....................................10-18 10.5.1.10.1 Detaching the Reader Right Cover ..............................10-18 10.5.1.11 Reader Left Cover....................................10-19 10.5.1.11.1 Detaching the Reader Left Cover ..............................10-19 10.5.1.12 Reader Front Cover....................................
  • Page 361 Contents 10.5.19.1 Before Removing the Main Power Switch .............................10-32 10.5.19.2 Removing the Main Power Switch .................................10-33 10.5.20 Heater Switch PCB................................10-33 10.5.20.1 Before Removing the Heater Switch PCB..............................10-33 10.5.20.2 Removing the Heater Switch PCB................................10-33 10.5.21 ProcessUunit Cooling Fan..............................10-34 10.5.21.1 Before Removing the Front Process Unit Fan ............................10-34 10.5.21.2 Removing the Front Process Unit Fan ..............................10-34 10.5.21.3 Before Removing the Rear Process Unit Fan ............................10-34 10.5.21.4 Removing the Rear Process Unit Fan ..............................10-34...

  • Page 363: Control Panel

    Chapter 10 10.1 Control Panel 10.1.1 Overview 0013-8651 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The machine's control panel consists of the following PCBs, LCD, and touch panel, each offering the functions that follow: - LCD display function...
  • Page 364 Chapter 10 T-10-1 Model Counter 1 Counter 2 Counter 3 Counter 4 Counter 5 Counter 6 Counter 7 Counter 8 100V total 1 total copy total(full not indicated* not indicated* not indicated* not indicated* (black-and-white (full color + color+mono mono 1) color1) 100V total 2...

  • Page 365: Timing Of Increasing The Count

    Chapter 10 *** : if '1' is set for the following: COPIER>OPTION>USER>CNT-SW. **** : if '2' is set for the following: COPIER>OPTION>USER>CNT-SW. ***** : if '3' is set for the following: COPIER>OPTION>USER>CNT-SW. ****** : if '4' is set for the following: COPIER>OPTION>USER>CNT-SW. 10.2.2 Timing of Increasing the Count 0013-8657 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR...
  • Page 366 Chapter 10 FM11 F-10-2 FM10 F-10-3 10-4...

  • Page 367: 2-Speed Control

    Chapter 10 10.3.2 2-Speed Control 0013-8660 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 Among the fans mounted to the machine, the delivery adhesive fan and the power supply fan 2 execute 2-speed control.
  • Page 368 Chapter 10 Name Description Remarks Interlock switch (DC) Switch ON/OFF the 24VUI to the DC driver PCB Leakage breaker Block the power supply at abnormal state Heater PCB Switch ON/OF the power supply to the cassette heater, the reader heater, Option for 100V/230V and the deck heater.

  • Page 369: Route Of Power To The Reader Unit

    Chapter 10 10.4.1.2 Route of Power to the Reader Unit 0013-8665 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The reader controller PCB uses the 24/13 VDC from the printer unit to generate the following DC voltages: - 16 VDC (for scanning lamp)

  • Page 370: Routes Of Power To Various Options

    Chapter 10 10.4.1.4 Routes of Power to various Options 0013-8667 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The power from the printer unit to the accessories is routed as follows: F-10-9...

  • Page 371: Rated Output Of The Controller Power Supply Pcb

    Chapter 10 Output name 13VA1 13VA2 13VB 24VU1/24VU2/24VU3 +8%,-6% (between 0 A and 13.5 A) 10.4.2.2 Rated Output of the Controller Power Supply PCB 0013-8669 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The ratings and the power tolerances of the controller power supply PCB are as follows: T-10-6...

  • Page 372: Rated Output Of The Options Power Supply Pcb

    Chapter 10 10.4.2.3 Rated Output of the Options Power Supply PCB 0013-8670 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 Rated output and power supply tolerance of the accessory power supply PCB are shown below: T-10-7...

  • Page 373: Energy-Saving Function

    Chapter 10 10.4.5 Energy-Saving Function 10.4.5.1 Overview 0013-8673 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1.

  • Page 374: Snmp Setup

    Chapter 10 Copy / stand-by Low-power / sleep 1 Sleep 2 mode AC OFF mode mode mode Printer power supply PCB non-all night 24VU1 non-all night 24VU2 non-all night 24VU3 all night 13VB Controller power supply PCB non-all night 24VU1 non-all night 24VU2 non-all night...
  • Page 375 Chapter 10 F-10-10 2) Remove the check mark from 'SNMP Status Enabled'. 10-13...
  • Page 376 Chapter 10 F-10-11 10-14...

  • Page 377: Parts Replacement Procedure

    Chapter 10 10.5 Parts Replacement Procedure 10.5.1 External Covers 10.5.1.1 Front Cover 10.5.1.1.1 Detaching the Front Cover 0014-0635 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Open the front cover [1].

  • Page 378: Rear Right Cover

    Chapter 10 F-10-17 3) Push down the claw [1] and then detach the handle cover [2]. F-10-21 7) Remove the right front cover [1]. - 3 screws [2] F-10-18 4) Remove the face cover [1]. F-10-19 F-10-22 5) Slide the inside right cover [2] to the direction of the arrow. - 1 screw [1] 10.5.1.4 Rear Right Cover 10.5.1.4.1 Detaching the Rear Right Cover...

  • Page 379: Upper Left Cover

    Chapter 10 F-10-23 3) Disconnect the reader power cable [1]. 4) Detach the rear right cover [2]. - 4 screws [3] F-10-26 10.5.1.6 Left Lower Cover 10.5.1.6.1 Detaching the Left Lower Cover 0014-0642 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Pull out the cassette 1,2 slightly.

  • Page 380: Rear Upper Cover

    Chapter 10 10.5.1.9 Rear Lower Cover 10.5.1.9.1 Detaching the Rear Lower Cover 0014-0647 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Detach the rear upper cover.

  • Page 381: Reader Left Cover

    Chapter 10 F-10-33 F-10-35 2) Detach the reader right cover [1] upward. 2) Detach the reader left cover [1] upward. - 2 screws [2] - 2 screws [2] F-10-34 F-10-36 10.5.1.11 Reader Left Cover 10.5.1.12 Reader Front Cover 10.5.1.11.1 Detaching the Reader Left Cover 10.5.1.12.1 Detaching the Reader Front Cover 0018-2423 0014-1336...

  • Page 382: Reader Rear Cover

    Chapter 10 F-10-39 4) Detach the reader front cover [2]. - 2 screws [1] F-10-37 2) Remove the glass retainer (right) [2]. - 2 screws [1] F-10-40 10.5.1.13 Reader Rear Cover 10.5.1.13.1 Detaching the Reader Rear Cover 0014-1331 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Open the copyboard cover (or ADF) fully.

  • Page 383: Hopper Drive Unit

    Chapter 10 10.5.2 Hopper Drive Unit 10.5.2.1 Removing the Hopper Drive Unit 0014-1286 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Remove the waste toner box.
  • Page 384 Chapter 10 F-10-49 8) Detach the inside front left cover [1]. - 3 screws [2] F-10-46 5) Turn the handle [1] 180 deg. Pull the process unit [3] out until it is stopped while holding the handle [1] and the grip [2]. F-10-50 9) Disconnect the 17 connectors [2] and remove the screw [3] from the hop- F-10-47...

  • Page 385: Option Power Supply Assembly

    Chapter 10 10.5.4 Controller Power Supply Unit 10.5.4.1 Before Detaching the Controller Power Supply 0013-6816 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Detach the rear upper cover.

  • Page 386: Control Panel

    Chapter 10 F-10-56 2) Disconnect the 7 connectors on the optional power supply PCB [1]. 3) Disconnect the 12 connectors on the controller power supply PCB [2]. 4) Remove the optional power supply/controller power supply mount [3]. - 10 wire saddles [4] - 3 edge saddles [5] F-10-59 - 1 connector [6]...

  • Page 387: Control Panel Lcd Unit

    Chapter 10 C3080i / iR C2550 1) Remove the right front cover. (page 10-15)[Removing the Right Front Cover] 2) Detach the control panel. (page 10-24)[Detaching the Control Panel] 10.5.7.2 Removing the Control Panel LCD Unit 0014-2584 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Detach the control panel left lower cover [1].

  • Page 388: Dc Controller Pcb

    Chapter 10 There is no access point for the other connector of a cable connected with the connecter at the upper left. 2) Detach the DC controller PCB [1]. - 8 screws [2] F-10-69 8) Remove the control panel LCD [1]. - 2 screws [2] F-10-72 10.5.9 Printer Power Supply PCB...

  • Page 389: All-Night Power Supply Pcb

    Chapter 10 F-10-77 F-10-74 10.5.10 All-Night Power Supply PCB 5) Disconnect the lattice connector [1] of the cassette pedestal. - 1 screw [2] - 2 wire saddles [3] 10.5.10.1 Before Detaching the All-Night Power Supply 0013-6804 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Detach the rear upper cover.

  • Page 390: Leakage Breaker

    Chapter 10 F-10-81 F-10-79 10.5.12 HV1 PCB 10.5.11 Leakage Breaker 10.5.12.1 Before Removing the HVT1 PCB (for image 10.5.11.1 Before Removing the Leakage Breaker forming) 0014-2622 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / 0014-1281 Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 /...

  • Page 391: Hv2 Pcb

    Chapter 10 F-10-84 F-10-87 4) Remove the HVT1 PCB [1]. 3) Detach the high-voltage contact cover [2]. - 2 screws [2] - 3 claws [1] F-10-85 F-10-88 10.5.13 HV2 PCB 4) Remove the HVT2 PCB [3]. - 2 connectors [1] 10.5.13.1 Before Removing the HVT2 PCB (for transfer) - 3 claws [2] 0014-2482...

  • Page 392: Dc Driver Pcb

    Chapter 10 F-10-93 F-10-90 10.5.15 DC Driver PCB 2) Disconnect 7 connectors on the optional power supply PCB [1]. 3) Disconnect 12 connectors on the controller power supply PCB [2]. 10.5.15.1 Before Removing the DC Driver PCB 4) Remove the optional power supply/controller power supply mount [3]. - 10 wire saddles [4] 0014-1292 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 /...

  • Page 393: Control Panel Cpu Pcb

    Chapter 10 10.5.16 Control Panel CPU PCB 10.5.16.1 Before Removing the Control Panel CPU PCB 0014-2585 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Remove the right front cover.

  • Page 394: Control Panel Inverter Pcb

    Chapter 10 F-10-100 3) Detach 4 connectors [1] from the control panel CPU PCB. F-10-104 4) Detach 2 connectors [2] from the control panel inverter PCB. 5) Free the cable from 3 wire saddles [3]. 10.5.18 Control Panel Inverter PCB 10.5.18.1 Before removing the Control Panel Inverter 0014-2589 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 /...

  • Page 395: Removing The Main Power Switch

    Chapter 10 10.5.19.2 Removing the Main Power Switch 0014-2617 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Remove the main power switch [2] (snap stopper).

  • Page 396: Processuunit Cooling Fan

    Chapter 10 3) Remove the front process unit Fan [1]. - 1 connector [2] F-10-114 F-10-111 10.5.21.3 Before Removing the Rear Process Unit Fan 0014-2635 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Points to note when attaching Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR Be careful not to attach the wrong color cable connected with the faston.

  • Page 397: Power Supply Cooing Fan

    Chapter 10 F-10-119 10.5.24 Power Supply Exhaust Fan F-10-116 10.5.24.1 Before Removing the Power Supply Fan 2) Remove the fixing exhaust fan (front) [1] and then the fixing exhaust fan 0014-2641 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / (rear) [2].

  • Page 398: Fixing Edge Cooling Fan

    Chapter 10 F-10-121 F-10-124 2) Remove the delivery contact fan [1]. 2) Remove the 2 fan ducts [1]. - 1 connector [2] - 1 claw each [2] - 1 wire saddle [3] - 1 reuse band [4] - 1 edge saddle [5] - 2 screws [6] F-10-122 F-10-125...

  • Page 399: Toner Filter

    Chapter 10 F-10-130 2) Remove the toner filter [1]. F-10-127 2) Remove the fan duct [1]. - 1 claw [2] F-10-131 10.5.29 Fixing Motor 10.5.29.1 Before Removing the Fixing Motor 0014-3619 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 F-10-128...

  • Page 400: Removing The Fan Shutter Motor

    Chapter 10 2) Open the right cover fully (to the point where it does not interfere with oth- er parts). (page 10-38)[Opening/Detaching the Right Cover] 3) Remove the fixing unit. (page 9-14)[Removing Fixing Unit] 10.5.30.2 Removing the Fan Shutter Motor 0014-3455 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR...
  • Page 401 Chapter 10 Adjust the position [1] of the right cover, tighten the 3 screws [2]. F-10-138 While Closing the Right Cover Make sure the processing unit is restored back to its original position before closing the right cover. If the right cover is closed when the processing unit is not completely re- stored, the high-voltage contact of the secondary transfer roller will pierce the ITB belt causing a broken ITB belt.
  • Page 402 Chapter 11 MEAP...
  • Page 404 Contents Contents 11.1 MEAP ..................................11-1 11.1.1 Checking the Operating Environment............................11-1 11.1.2 Setting Up the Network................................11-4 11.1.3 Setting the method to login to SMS ............................11-5 11.1.4 Login to SMS ................................... 11-9 11.1.5 Checking Application List ..............................11-11 11.1.6 Starting and Stopping a MEAP Application ..........................

  • Page 406: Meap

    Chapter 11 11.1 MEAP 11.1.1 Checking the Operating Environment. 0018-8647 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 This section lists the requirements on the operating environment for the maintenance.
  • Page 407 Chapter 11 SDL and SSO with Local Devoce Authentication (user registration/edit functions) For user registration / edit in SDL and SSO(with Local Authentication), following system requirements must be satisfied. System environment for administrator T-11-4 Operating System Supported browser Microsoft Windows 98 SE Microsoft Internet Explorer 5.5 SP2 Microsoft Internet Explorer 6 SP1 Microsoft Windows 2000 Professional SP3...
  • Page 408 Security Agent (SA.exe) needs to be added as an exceptional program of Windows Firewall. If not being designated a directory of installation, SA.exe is stored in the following directory. C:\Program Files\Canon\SSOPackage\SecurityAgent -In the case that Active Directory has been constructed in Windows Server 2003 SP1/Server 2003 R2 and Windows Firewall is set enabled, TCP port '5678' used by Security Agent needs to be added in Windows Firewall.

  • Page 409: Setting Up The Network

    Chapter 11 Browser The following combinations of operations are guaranteed for the access from Web browser to MEAP device. T-11-8 Supported Browser Microsoft Windows 98SE Microsoft Internet Explorer 5.01 SP2, Microsoft Windows NT Workstation 4.0 SP6a Microsoft Internet Explorer 5.5 SP2, Microsoft Internet Explorer 6 SP1 Microsoft Windows ME Microsoft Internet Explorer 5.5 SP2,...

  • Page 410: Setting The Method To Login To Sms

    Chapter 11 Memo: When using SSL, set [Use SSL] ON. (This setting is also applied to the SSL setting of RUI. Same is true in the case of setting SSL ON on the side of RUI.) Setting [Use SSL] ON displays the message dialogue 'Changes effective after the main power switch is turned OFF and ON' . Press [OK]. F-11-3 3) Press Done button as many times as necessary until the Basic screen appears.
  • Page 411 Chapter 11 Setting for login by Password Authentication 1) In order to make a setting for login by Password Authentication, you need to login by RLS Authentication. Therefore, login by RLS Authentication. Login screen (In case authentication method is SSO) F-11-4 2) Select 'System Management' tab >...
  • Page 412 Chapter 11 F-11-6 4) Logout once and login again to check to see that the setting is applied properly. In case the setting is changed from 'Stop' to 'Start', login screen that was not seen before is displayed. In case the setting is changed from 'Start' to 'Stop', access to login screen leads to the screen below and login becomes unavailable. Login error screen F-11-7 Setting for login by RLS Authentication...
  • Page 413 Chapter 11 F-11-9 3) In order to enable Login by RLS Authentication, tick SMS Installer Service (Remote Login Service Authentication) radio button and then click [Start]. On the other hand, in order to disable login by RLS Authentication, clear the tick of SMS Installer Service (Remote Login Service Authentication) radio button and click [Stop].

  • Page 414: Login To Sms

    Chapter 11 F-11-11 11.1.4 Login to SMS 0018-8644 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 Login by Password Authentication 1) Access SMS from the browser of the PC connected to the network on which the MEAP device operates.
  • Page 415 Chapter 11 F-11-13 Login by RLS Authentication 1) Access SMS by RLS Authentication from the PC browser on the same network as the MEAP device. URL: http://<IP address of MEAP device>:8000/sms/rls/ Ex.) http://172.16.188.240:8000/sms/rls Memo: - In case the device authentication method is SSO and login to domain, enter User Name, Password, and Login Destination registered in Active Directory, and click 'Log in'.

  • Page 416: Checking Application List

    Chapter 11 F-11-15 11.1.5 Checking Application List 0018-8643 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The page of Application List is designed to show resources arranged according to applications.

  • Page 417: Starting And Stopping A Meap Application

    Chapter 11 F-11-16 11.1.6 Starting and Stopping a MEAP Application 0018-8642 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1) Log in to the SMS.

  • Page 418: Checking The Platform Information

    Chapter 11 F-11-18 11.1.7 Checking the Platform Information 0018-8641 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 You can check the versions of MEAP Contents, MEAP Specifications, and Java Virtual Machine of the device.

  • Page 419: Meap Specifications

    Chapter 11 F-11-20 11.1.8 MEAP Specifications 0018-8640 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 What is MEAP Specifications (MEAP Spec Version)? MEAP Specifications is one of the information required to judge whether MEAP applications can be operated or not.
  • Page 420 Chapter 11 Product Name Initial MEAPSpecVer Change information iR 2270 5, 6, 7 (System v30.xx later) iR 3570 5, 6, 7 (System v30.xx later) iR85+ iR 8070 5, 6, 7 (System v10.xx later) iR 105+ 5, 6, 7 (System v10.xx later) iR 9070 5, 6, 7 (System v10.xx later) iR 6570...

  • Page 421: Checking The System Information Of A Meap Application With Sms

    Chapter 11 Product Name Initial MEAPSpecVer Change information iR C5880i 5, 6, 7, 9, 10, 11, 13, 14, 15, 17, 18 iR C6880 5, 6, 7, 9, 10, 11, 13, 14, 15, 17, 18 iR C6880i 5, 6, 7, 9, 10, 11, 13, 14, 15, 17, 18 iR C3480 5, 6, 7, 9, 10, 11, 13, 14, 15, 17, 18, 19 iR C3580...

  • Page 422: Printing The System Information Of A Meap Application

    Chapter 11 F-11-21 5) When the following status information of MEAP applications (including the system application) appears in a different window, copy and paste all information to create an attachment (text information) for preparing a problem report. You can also use this function whenever you want to check the status of any particular application.

  • Page 423: Installing An Application

    - To install an application, the user needs to use the following URL when accessing the license control system to obtain a license file. In doing so, he/she needs to register the license access number of the application and the serial number of the device. http://www.canon.com/meap/ -Maximum 20 applications can be installed (In iR5160/iR6060/iR2250/iR2850/iR3350, one is the portal service already installed at the time of shipment from the factory) -The following are the resource amounts assured for each device in the operation of one MEAP application.
  • Page 424 Chapter 11 File Product Name Memory Thread Socket Description iRC3180/iRC2580 1024MB 30MB iR7086/iR7095/iR7095P/iR7095Printer/ Initial MEAP Spec Ver 400MB 20MB iR7105 Change Information 1024MB 30MB iRC4080/iRC4580/iRC5180 Initial MEAP Spec Ver 1024MB 20MB Change Information 1024MB 30MB imagePRESS C1 Initial MEAP Spec Ver 1024MB 20MB Change Information...
  • Page 425 Chapter 11 F-11-26 5) See the message "Installing...Please wait a moment." F-11-27 Important: - You cannot install only the license. - You will not be able to install the application without using the appropriate license. Be sure to select its license file. - If you are adding a license to an existing application, see 1.3.10 Adding a License File.

  • Page 426: Reference (Application System Information)

    Application Name: C-Cabinet Gateway for MEAP Application ID/System Application Name: 03a46668-63e4-4636-9cbb-492b6cef05d5 Application Version: 1.0.0 Status: Resolved Installed on: Tue Oct 21 14:00:11 GMT+09:00 2003 Vendor : Canon Inc. License Status : Installed Maximum Memory Usage : 1024 Registered Service : Application Name It is the name (bundle-name) declared in a statement within the application program.

  • Page 427: Meap Enterprise Service Manager

    MEAP-available devices on network. The main targets are system administrators in big companies and CANON service engineers (end users of devices do not use). It is used when customized applications delivered to a certain company needs to be managed collectively.
  • Page 428 Chapter 11 2) On Application List, click the name of the application to which you want to add a license file. F-11-29 3) Check appears. 4) On Application/License Information page, click License Management button. F-11-30 5) Click Browse button, and select the license file you want to install. 11-23...

  • Page 429: Disabling A License File (Suspending A License)

    Chapter 11 F-11-31 6) Click Install button. F-11-32 7) Check the content of the confirmation page, and click OK button. 11.1.15 Disabling a License File (suspending a license) 0018-8633 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 Important: - To invalidate (or suspend) a license, you must first stop the application in question.
  • Page 430 Chapter 11 F-11-33 2) Click the name of the application that you want to disable. F-11-34 3) License File Management page appears. On Application/License Information page, click License Management button. 11-25...

  • Page 431: Downloading/Removing An Invalidated License File

    Chapter 11 F-11-35 4) Click Disable button. F-11-36 5) Click OK. 11.1.16 Downloading/Removing an Invalidated License File 0018-8632 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 You must remove the invalidated license file before uninstalling an application.
  • Page 432 Chapter 11 F-11-37 4) Check Application/License Information page appears. 5) On Application/License Information page, click License Management button. F-11-38 6) License File Management page appears. To download, click Download button. 11-27...

  • Page 433: Reusable License

    Chapter 11 F-11-39 7) When you have selected Download button, specify where you want to store the file by following the instructions on the screen. 8) To delete, click Delete button. F-11-40 9) Check the confirmation page appears. 10) Click OK button. Important: - Without the license file, an application cannot be reinstalled even to the MEAP device that the application had been installed last time.

  • Page 434: License For Forwarding

    Chapter 11 loading / Removing an Invalidated License File' in this manual) or a license for reinstallation should be obtained from LMS, before reinstallation. This specification aims to prevent misuse of applications. To increase convenience of users, only application with unlimited validity date and application counter (e.g. Portal Service, SDL, SSO) has been made to be able to install as many times as needed by the same license file.
  • Page 435 Chapter 11 F-11-43 4) Click 'Disable' at Create Transfer License File. F-11-44 5) The screen to check invalidation of the license is displayed. Click 'OK', F-11-45 6) Icon of license file for forwarding is displayed in the box of license file downloading. Click 'Download'. 11-30...
  • Page 436 Chapter 11 F-11-46 7) The dialogue 'File Download' is displayed. Click 'Save'. F-11-47 8) Specify the download destination, click 'Save'. F-11-48 9) After downloading the license file for forwarding, click 'Delete' to display the confirmation screen and click 'OK' to delete the file (in consideration of breakage of license for forwarding, deleting disabled license can be executed after all steps have been completed).

  • Page 437: Uninstalling An Application

    Chapter 11 F-11-49 10) Log out of SMS. 11) Ask the sales company to issue a license for forwarding. Memo: When requesting issuance of license for forwarding, inform the sales company of the name of product name and serial No. of the device as sender, and of the name of product name and serial No.

  • Page 438: Changing Login Services

    Chapter 11 Important: - The status of the license must be 'Not Installed' or 'Unnecessary' for its application to be uninstalled. As necessary, go to License File Management page, and disable the license file before starting to remove it. - A license file may be invalidated only when its application is not active. - If the application you are uninstalling is associated with another application, a message will appear to indicate that the package exported by the application will no loner be available.
  • Page 439 Chapter 11 This is the log-in service that can be operated on the domain of Active Directory environment network or at iR device. The following are the user authentication systems. - Domain Authentication - Local Device Authentication - Domain Authentication + Local Device Authentication - The three user authentication systems can be changed at Web browser (See 'Setting the User Authentication System' on MEAP Administrator Guide).
  • Page 440 Chapter 11 a. Operating System and Supported Browsers T-11-14 Operating System Supported browser Windows 98 SE Microsoft Internet Explorer 5.5 SP2 Microsoft Internet Explorer 6 SP1 Windows 2000 Professional SP3 Microsoft Internet Explorer 5.5 SP2 Microsoft Internet Explorer 6 SP1 Windows XP Microsoft Internet Explorer 6 Microsoft Internet Explorer 6 SP1...
  • Page 441 Chapter 11 F-11-53 2) A page will appear showing the various selections you can make for the login service. Select the radio button of the login service mode you want to use; then, click Select button. F-11-54 3) When login service application you have selected turns to Start after Restart, turn off the device's main power, and turn it back on after 10 seconds. 11-36...

  • Page 442: Initializing The Password

    1) Get the switch license for initializing the password. Request the support of the regional headquarters of the Canon for switch license for initializing the password presenting the device serial number. 2) Click Login button leaving Password field blank or entering incorrect password. The Return to install Password Settings area appears. Click Browse button and select the switch license file prepared in advance.
  • Page 443 Chapter 11 You can back up the area of the HDD where MEAP applications reside to a PC, as when you want to format the HDD. MEAP devices use a license-based mechanism to control applications so that formatting the HDD will necessarily delete the jar files and application data, requiring you to not only reinstall them but also make necessary settings.

  • Page 444: Replacing The Hard Disk Drive

    If you cannot make a backup of the license files as hard disk suffers a fault, contact the support staff of the regional headquarters of Canon telling the device serial number and the names of MEAP applications installed to the device to obtain the necessary special license files.

  • Page 445: Meap Safe Mode

    Chapter 11 In the support departments of regional headquarters of Canon, all license files of the applications that have been issued are filed according to device serial numbers, enabling you to obtain a series of license files through a single screen as long as you can identify the serial number of the device in question.

  • Page 446: Setting Http Port For Meap Application (Level 2)

    Chapter 11 F-11-60 8) Check that the notation 'MPSF' has appeared in the lower right corner of the screen; then, turn off and then on the main power. F-11-61 If you want to end safe mode, repeat the steps but change '1' to '0' in step -7 and turn off and then on the main power. 11.1.25 Setting HTTP port for MEAP application (level 2) 0018-8623 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR...
  • Page 447 Chapter 11 F-11-62 8) Press the port number to specify on the control panel (the numerical value input in the field is displayed), and press [OK] button. F-11-63 9) Check to see that it is reflected in setting field, and turn off the main power, and then, turn on the main power. F-11-64 <Setting Procedure of port on HTTPS server>...
  • Page 448 Chapter 11 F-11-65 8) Press the port number to specify on the control panel (the numerical value input in the field is displayed), and press [OK] button. F-11-66 9) Check to see that it is reflected in setting field, and turn off the main power, and then, turn on the main power. F-11-67 11-43...

  • Page 449: Reference Material

    Esplet Type Application. A type of MEAP application that does not have a user interface on the device console or on the web browser. The term of "Esplet" is a coinage by Canon inspired from Applet, Servlet, and "Espresso". File descriptor With a file descriptor, an OS identifies the files that a program accesses.

  • Page 450: Option For Exclusive Individual Measure

    Chapter 11 Terms & Acronyms Definitions and Explanations Proxy Server Provides functions to store data fetched from remote servers. When a user request to display a web page that has been displayed and stored in the proxy, the proxy server read the stored data but does not access the remote server where the original page is present, for efficient access services.
  • Page 451 Chapter 11 Memo: Part of the warning screens is displayed if shifting to the device screen. - As for the screens for jam and no-toner, the warning screen (animation) can be displayed by pressing the followings: [Device Screen] > [Recovery Procedure] - As for the screen for door opening, the warning screen cannot be displayed because there is no display for [[Device Screen] >...
  • Page 452 Chapter 12 RDS...
  • Page 454 Contents Contents 12.1 RDS.................................... 12-1 12.1.1 Application operation mode ..............................12-1 12.1.2 Service Center URL and Port Specification..........................12-1 12.1.3 Communication test.................................. 12-1 12.1.4 Communication log .................................. 12-1 12.1.5 Detailed Communication log ..............................12-1 12.1.6 SOAP communication function ............................... 12-1 12.1.7 Resend at SOAP transmission error ............................

  • Page 456: Rds

    Chapter 12 12.1 RDS 12.1.1 Application operation mode 0013-8731 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 Serviceman selects the operation mode of OFF/ON by the setting in e-RDS setting screen of the service mode.

  • Page 457: Resend At Soap Transmission Error

    Chapter 12 - Transmission of Service Call (Error code) log (Counter information is transmitted at the same time.) (4) Change of the device scheduling information - Scheduling information can be changed by the instruction from UGW. List of Transmissions: Content of transmission Transmission timing Communication test When Service mode of device is executed...
  • Page 458 Chapter 12 Menu Screen F-12-1 Setting screen of e-RDS. The form and the initial value of each setting item are as follows. Item(meaning) Explanation E-RDS Turning OFF/ON e-RDS. 0:OFF / 1:ON (Embedded-RDS) Counter information and error information are transmitted to the host at ON. Initial value: 0: OFF RGW-ADR URL of the host (When the input area is selected (touched), shift to the keyboard screen)
  • Page 459 Chapter 12 Log list screen F-12-2 History list of communication test error (error generation date, error code and error information) is displayed. When the each line is selected (touched), it shifts to "Log detailed screen". It shifts to "Menu screen" by the [Function] > [INSTALL]. The list screen changes by a right arrow or a left arrow.

  • Page 460: Sleep Operation

    Chapter 12 Log detailed screen F-12-3 Detailed information of individual communication test error is displayed. Refer to the displayed message to "Error message list". It shifts to "Log list screen" by the [OK] button pressing. Maximum length of error information: 128 characters (not include NULL) 12.1.9 Sleep operation 0013-8739 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR...

  • Page 461: E-Rds Setting (Maintenance)

    Chapter 12 12.1.11 e-RDS Setting (Maintenance) 0013-8741 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 A.
  • Page 462 Chapter 12 Error information displayed in "Log list screen" or "Log detailed screen" is as follows. Notes: Only the first part of error information is displayed in "Log list screen". Maximum length of error information in "Log detailed screen": 128 characters (not include NULL) When the communication test is not completed end e-RDS is 1 (ON), following string is displayed: "SUSPEND: Communication test is not performed."...
  • Page 463 Chapter 12 Error string Cause Counter Measure Device internal error Device internal error such as the memory cannot be taken occurs. Turn OFF/ON of the device main switch. Or, replace the system software of the device (upgrade). Server schedule is invalid The schedule setting value given by UGW is found faulty at the Report the detailed information of error occurrence to the time of communication test.
  • Page 464 Chapter 13 Maintenance and Inspection...
  • Page 466 Contents Contents 13.1 Periodically Replaced Parts ............................13-1 13.1.1 Overview ....................................13-1 13.1.2 Reader Unit ....................................13-1 13.1.3 Printer Unit....................................13-1 13.2 Durables and Consumables............................13-1 13.2.1 Outline...................................... 13-1 13.2.2 Reader Unit ....................................13-1 13.2.3 Printer Unit....................................13-1 13.3 Scheduled Servicing Basic Procedure ........................13-3 13.3.1 Scheduled Servicing Basic Procedures ............................

  • Page 468: Periodically Replaced Parts

    Chapter 13 13.1 Periodically Replaced Parts 13.1.1 Overview 0014-3050 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 Some parts of the machine must be replaced on a periodical basis so as to ensure a specific level of performance.
  • Page 469 Chapter 13 [10] [11] [14] [12] [13] F-13-1 13-2...

  • Page 470: Scheduled Servicing Basic Procedure

    Chapter 13 [10] [11] [14] [12] [13] F-13-2 13.3 Scheduled Servicing Basic Procedure 13.3.1 Scheduled Servicing Basic Procedures 0014-5602 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 - As a rule, perform scheduled servicing every 55,000 prints.

  • Page 471: Items Of Work For Scheduled Servicing (Reader Unit)

    Chapter 13 Item margin (single-sided) leading edge:2.5±1.5mm left:2.5±1.5mm margin (double-sided) leading edge:2.5±2.0mm left edge:2.5±2.0mm Laser exposure system dust-blocking glass (cleaning) Feeding system toner/feed guide fixing inlet guide Developing system developing butting spacer 4) Check the waste toner collection case. If the case is half full or more, empty it in an appropriate bag for collection. Or, replace the waste toner collection case. - When disposing of the waste toner, be sure to follow all applicable regulations of the local government.
  • Page 472 Chapter 13 Unit Location Item Inter- Remarks vals work Transfer patch image read Check 55,000 assembly sensor images Clean the part only when dirt is conspicuous. 1) Slide the sensor shutter unit [1] in the direction of the arrow. 2) Wipe after extracting firmly the cloth which wet the sensor [2] with water. Feeding Registration roller clean...
  • Page 473 Chapter 13 Unit Location Item Inter- Remarks vals work Fixing Fixing delivery roller Check 55,000 Clean the part if adhesion is found. assembly images Fixing Fixing delivery guide clean assembly assembly needed [1]Fixing delivery guide assembly Clean the part only when dirt is conspicuous. Others Dust-blocking glass clean...
  • Page 474 Chapter 14 Standards and Adjustments...
  • Page 476 Contents Contents 14.1 Scanning System................................ 14-1 14.1.1 After Replacing the CIS ................................14-1 14.1.2 After Replacing the Copyboard Glass............................14-1 14.1.3 After Replacing the ADF Reading Glass ..........................14-1 14.1.4 After Replacing the Reader Controller PCB ..........................14-2 14.2 Laser Exposure System.............................. 14-2 14.2.1 After Replacing the Laser Scanner Unit ..........................

  • Page 478: Scanning System

    Chapter 14 14.1 Scanning System 14.1.1 After Replacing the CIS 0014-3109 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 Be sure to enter the values indicated on the CIS label attached to the contact image sensor (CIS) using the following service mode items:...

  • Page 479: After Replacing The Reader Controller Pcb

    Chapter 14 14.1.4 After Replacing the Reader Controller PCB 0014-3115 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / If the value of the following was not 0 before the replacement of the reader Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR controller PCB: COPIER>OPTION>BODY>CCD-LUT.

  • Page 480: Image Formation System

    Chapter 14 14.3 Image Formation System 14.3.1 After Replacing the Secondary Transfer Roller 0014-3128 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR B O O K - R G C2550 D F - R G...

  • Page 481: After Replacing The Dc Controller Pcb

    Chapter 14 COPIER>FUNCTION>INSTALL>STRD-POS c. white level adjustment COPIER>FUNCTION>CCD>DF-WLVL1 COPIER>FUNCTION>CCD>DF-WLVL2 When you have finished the foregoing adjustments, put the P-PRINT print- out [1] you have previously generated in the service book cassette to replace the old P-PRINT printout. F-14-8 F-14-9 14.5.2 After Replacing the DC Controller PCB 14.5.4 When Replacing the SRAM PCB 0015-0330 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 /...

  • Page 482: Pickup/Feeding System

    Chapter 14 00001000 have been prepared. Select the following : user mode >system control settings >network settings >TCP/IP settings >IP address; then, set up 'IP address' 'gateway address' and 'subnet mask' Select the following : user mode >system administrator setup; then, fill in 'system control group ID' and 'system control ID No.' thereafter, turn off and then on the machine.

  • Page 483: Adjust The Horizontal Registration For The Manual Feed Tray

    Chapter 14 A-5) Slide in the cassette 1. Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR A-6) Make a copy using the cassette 1 as the source of paper; then, check C2550 to see that the margin in the image front direction is 2.5 +/-1.5 mm.
  • Page 484 Chapter 14 (–) 3) Record the new adjustment value on the service label. - RG-REFE 2.5 ± 2.0mm F-14-21 2) If the value is not as indicated, change the horizontal registration adjust- ment value for the 2nd side for the manual feed tray. - COPIER >...
  • Page 486 Chapter 15 Correcting Faulty Images...
  • Page 488 Contents Contents 15.1 Making lnitial Checks..............................15-1 15.1.1 Checking the Site Environment..............................15-1 15.1.2 Checking the Paper................................... 15-1 15.1.3 Checking the Durables ................................15-1 15.1.4 Checking the Units and Functional Blocks ..........................15-1 15.1.5 Others ....................................... 15-2 15.2 Test Print..................................15-2 15.2.1 Overview ....................................
  • Page 489 Contents 15.3.1.7 Smudged/Streaked ....................................15-20 15.3.1.7.1 Lines in sub scanning direction: Main Controller PCB is faulty...................... 15-20 15.3.1.7.2 Soiled image occurs 1mm away from rear side of A3-size paper ....................15-20 15.3.1.7.3 Fine lines appear in main scanning direction at approx. 1mm to 1.5mm intervals: PDRM-EF-A PCB (upper) is faulty ....15-20 15.3.1.8 Ghost / Memory......................................
  • Page 490 Contents 15.3.3.5.1 During test print, machine fails to start/hangs up when progress bar runs up to point og one-tenth: RB-A PCB is faulty .....15-37 15.3.3.5.2 Machine locks when progress bar reaches point of two-thirds after replacing Hard Disk Drive (HDD): Download-shell does not run 15-38 15.3.3.5.3 Cassette 3 and 4 is not recognized: Connector of DC Controller PCB has poor contact ..............15-38 15.3.3.5.4 No sound comes from speaker: Speaker connector has poor contact (only F model) ..............15-38...
  • Page 491 Contents 15.3.7.31 E674-0001/FAX function of Super G3 FAX Board-W1 does not work: Main controller PCB (main) is faulty........15-51 15.3.7.32 E350-0000/E732-0001/E747-051B/E747-DF00/E748-4000: Sub SJ-A board has poor contact at start-up ......... 15-52 15.3.7.33 E732-0001/E811-0001 occurs upon installation: Connector J254 hs poor contact................15-52 15.3.7.34 E732-9999 is displayed after mounting scanner.............................

  • Page 492: Making Lnitial Checks

    - Check the feed guide for wear, scar, dirt, and deformation. - Check the paper for a bent leading edge, curling, waving, and moisture. - As necessary, try transparencies of a type recommended by Canon to see if the problem, if any, is corrected. 6. Machine - Check if an excess load is imposed on the drive system.

  • Page 493: Others

    Chapter 15 - Check the wiring for trapping and loose screws. - Check the external cover are all fitted properly. - Check the main power switch/control panel power switch are at the ON side. - Check the power cable/signal cable to accessories are correctly routed. - Check the cover switch operates normally.

  • Page 494: 16-Gradation (Type=4)

    Chapter 15 15.2.4 16-Gradation (TYPE=4) 0014-3135 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 Use this test print to check gradation, fogging, white line, and uneven density at the front/rear.
  • Page 495 Chapter 15 COLOR-M=1, COLOR-Y/C/K=0 F-15-2 15-4...

  • Page 496: Grid (Type=6)

    Chapter 15 15.2.6 Grid (TYPE=6) 0014-3140 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 Use this text print to check color displacement, right angles, and straight lines.

  • Page 497: 64-Gradation (Type=12)

    Chapter 15 15.2.8 64-Gradation (TYPE=12) 0014-3153 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 Use this test print to check the gradation of Y, M, C, and Bk at once.

  • Page 498: Troubleshooting

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since blank image occurred with yellow and black only, the main controller PCB (sub PDRM-EF-A) was disconnected and then re-connected for solution.

  • Page 499: Light Image/ Indistinct Image/ Slightly Uneven Density Area In Main Scanning Direction: Soiling Exists On Itb Belt Surface

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since light image, indistinct image, or, in the main scanning direction, slightly uneven density area occurred, this machine was cleaned (10 times) using a user mode item.

  • Page 500: Foggy Image

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ]...

  • Page 501: When Outputting 4-Color Halftone Images In Duplex Mode, Circular Spots Appear On 2Nd Side: Grounding Spring For Eliminating Charges From Secondary Transfer Roller Has Poor Contact

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ]...

  • Page 502: Out Of Focus

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since an output image was positioned on an angle in relation to paper, the platen glass was detached and then mounted again for solution.

  • Page 503: Color Displacement Is Caused But Solved By Making Adjustments With Service Mode Item "Img-Reg

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since yellow and magenta displaced in the main scanning direction, a laser scanner assembly was replaced with a new one for solution.

  • Page 504: Color Displacement

    Chapter 15 Cause Since a laser scanner assembly was faulty, the timing for forming yellow and magenta images was messed up. Field Remedy 1. Re-fit J104 and J105 connectors of the DC controller PCB. 2. Re-fit J15 and J21 connectors of the laser relay PCB. 3.
  • Page 505 Chapter 15 [A-1] [A-2] [B-1] [B-2] F-15-17 2) Correct the color displacement in main scanning direction. 2-1) In A-1 and A-2 for main scanning direction, find the pair with the most overlap between Bk line and C line. Note the numerical values to the left of the pairs: C adjustment value 1, C adjustment value 2.

  • Page 506: Blurred Image/Line Caused By Condensation

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since the right door was closed with the Process Unit pulled out, dentÅ@was made on the ITB.

  • Page 507: E020: Void In Main Scanning Direction/Light Image Throughout Page: One Side Of Itb Cover Is Not Closed Firmly

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since void in the main scanning direction, light image throughout page, or the error code "E020"...

  • Page 508: Band-Like Void Occurs In Sub Scanning Direction: Shutter Link Is Uplifted

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since band-like void [1] occurred in the sub scanning direction, the sensor cover of the shutter link was re-fitted for solution.

  • Page 509: Cyclic Image Fault

    Chapter 15 F-15-24 Cause Since the boss of the white sensor cover of the shutter link was detached, the shutter link ascends and comes into contact with paper, causing the void. F-15-25 Field Remedy When the same symptom occurs, re-fit the sensor cover and the shutter link. F-15-26 [A]: Shutter link, [B]: Sensor cover 15.3.1.6.7 Cyclic Image Fault...
  • Page 510 Chapter 15 <Field Remedy> See the following table to identify the part; then, clean or replace the part: T-15-2 Interval (mm, Appox.) Part Cassette pick-up roller Multi feed pick-up roller Registration roller Primary charging roller Photosensitive drum Developing sleeve Primary transfer roller Secondary transfer outer roller Fixing sleeve Fixing pressure roller...

  • Page 511: Lines In Sub Scanning Direction: Main Controller Pcb Is Faulty

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since lines appeard in the sub scanning direction, the Main Controller PCB was replaced with a new one to solve them.

  • Page 512: Drum Negative Ghost Image

    Chapter 15 1. On the main controller PCB, there are two PDRM-EF-A PCBs: the upper (connected at J1051) is for processing magenta and cyan images, and the lower (connected at J1008) is for yellow and black images. Interchange these PCBs and check to see if the trouble color changes (for example, from magenta or cyan to yellow or black).

  • Page 513: Faulty Color Reproduction

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since gray part of a color original sometimes took on a red tinge at copying, an adjustment was performed in service mode.
  • Page 514 Chapter 15 F-15-29 2. In case the trail edge blank area becomes wider in the left side than in the right side, remove the screw in the rear side of the pre-registration guide. In the reverse case, remove the screw in the front side of the guide. F-15-30 F-15-31 3.
  • Page 515 Chapter 15 F-15-32 4. Insert 2 washers between the bushing and the spring. F-15-33 5. Fit the set of bushing and spring with washers inserted onto the registration roller. F-15-34 6. Tighten the screw removed in Step 2. 15-24...

  • Page 516: How To Adjust Distorted Image Occurring In Copying

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since images were distorted in copying although there was no problem in printing, a measure was taken to the copyboard glass so that it did not jounce.

  • Page 517: How To Adjust Distorted Image Occurring In Both Copying And Pc Printing

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since distorted image occurred in both PC printing and copying, the alignment of the fixing assembly was adjusted for solution.

  • Page 518: Faulty Feeding

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description In the field, paper misalignment or a paper jam occurred after replacement of the swing guide assembly (4G3-1541).

  • Page 519: Poor Paper Pick-Up

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description A cassette Feeding Unit-Y3 unit did not move its paper lifting plate up and failed to feed paper into the main body.

  • Page 520: At Log On, Screen Displayed At Previous Log Out Appears For About 1 Sec

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description When logging out a screen other than the initial one after logging on by means of SSO, the screen appeared for about 1 sec at time of the next log on.

  • Page 521: Lcd Is Laterally Divided Into Two Sections And Identical Screen Image Is Displayed In Each Section: Control Panel Is Faulty

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since the LCD was laterally divided into two sections, and thus the identical screen image was displayed in each section, the control panel assembly was replaced with a new one for solution.

  • Page 522: False Detection Of Paper Size In Cassette Of This Machine: Switch On Cassette Size Detection Pcb Is Faulty

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ]...

  • Page 523: Noise

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ]...

  • Page 524: Abnormal Noise (Noise Due To Gear Teeth Meshing Failure) Occurs When Feeding Originals From Dadf-L1

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since abnormal noise (noise due to gear teeth meshing failure) occurred during the stream reading, the feeder cover was replaced with a new one for solution.

  • Page 525: Abnormal Noise Occurs From Fixing Assembly: Fixing Motor (M3) Is Installed Improperly

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description When trying to connect the Remote UI with the same IP address in use after replacing this machine, the message "(!) A error has occurred"...

  • Page 526: Message "Check Fixing Unit Cooling Mechanism." Persists: Dc Driver Pcb Is Faulty

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since the message "Insert drum cartridge."...

  • Page 527: Multiple Drum Cartridges Cause Message "Insert Drum Cartridge.": Drum Itb Motor (M1) Is Faulty

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since multiple drum cartridges caused the message "Insert drum cartridge."...

  • Page 528: Message "The Default Key Is Corrupted Or Invalid." Appears After Replacement Of Sram Pcb

    Chapter 15 [ Inspected by Canon Inc. ] Description Since the message "Insert the drum cartridge." appeared (for all the 4 colors) although no drum cartridge reached the end of service life, the image formation high-voltage PCB was replaced for solution. When the same symptom occurs, perform the following steps in sequence.

  • Page 529: Machine Locks When Progress Bar Reaches Point Of Two-Thirds After Replacing Hard Disk Drive (Hdd): Download-Shell Does Not Run

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ]...

  • Page 530: Lcd Display Blackens Upon Start-Up: Pdrm-Ef-A Pcb (S) Is Faulty

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since the LCD display blackened every time this machine started, the PDRM-EF-A PCBs (S) were replaced with new ones.

  • Page 531: Dadf-L1 Does Not Perform Paper Pick-Up Operation: Reader Controller Pcb Has Poor Contact

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since the DADF unit did not perform the paper pick-up operation, connectors of the reader controller PCB were disconnected and then connected.

  • Page 532: Network

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ]...

  • Page 533: Setting/Registration Defect

    FAX receiving machine falsely detected the length of the image as being longer than the actual, and thus could not fit it into LTR-size paper no matter if it was reduced at the maximum reduction ratio (for FAX machines from Canon, the maximum preset auto reduction ratio is 75%), and ultimately divided it into 2 LTR-size papers.

  • Page 534: 0A05 Jam Code: Spring Of The Registration Sensor Flag Comes Off

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since the spring of the registration sensor flag came off, the jam code "0A05"...

  • Page 535: Error Code

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since the error code "E009-0001"...

  • Page 536: E013-0002: Connector Of Dc Controller Pcb Has Poor Contact

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since the error code "E013-0002"...

  • Page 537: E020-0013 Is Displayed After Message "Reservation Copies Can Be Made." Is Displayed Upon Power-On: Itb Unit Was Faulty

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since the error code "E020-001x"...

  • Page 538: E020-0200: Connector At Process Unit Has Poor Contact

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since the error code "E020-0200"...

  • Page 539: E110-0000: Laser Scanner Assembly Is Faulty

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since the error code "E110-0000"...

  • Page 540: E240-0002/Rebooting/This Machine Hangs Up With Message "Printing

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since this machine hung up while displaying the message "Printing"...

  • Page 541: E532-8001/E532-8002: Finisher Controller Of Finisher-Z1 Is Faulty

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Because of a fault in the Finisher Controller software, E532-8001/E532-8002 was indicated.

  • Page 542: E602-0113: Hdd (Hard Disk) Is Faulty

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since the progress bar stopped at the half point of the whole length and the error code "E602-0113"...

  • Page 543: E350-0000/E732-0001/E747-051B/E747-Df00/E748-4000: Sub Sj-A Board Has Poor Contact At Start-Up

    Chapter 15 [ Inspected by Canon Inc. ] Description Since the error code "E674-0001" was indicated and the FAX function did not work, the main controller PCB (main) was replaced with a new one for solution. - E674-0001 can be displayed when a communication error between FAX PCB and the main controller PCB (main) is detected in the prescribed number of times.

  • Page 544: E747-0719/E747-051B/E747-0619/E747-621F/This Machine Fails To Start Upon Installation: Main Controller Pcb Is Faulty

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since this machine indicated the error code "E747-0719/E747-051b/E747-0619/E747-621f"...

  • Page 545: E748-4000: Voltage Of Power Supplied To This Machine Drops

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description When the error code "E748-4031"...

  • Page 546: E804-0001 Is Displayed Because Power Supply Fan2 (Fm11) Does Not Rotate: Dc Driver Pcb Is Faulty

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Upon power-on, this machine started normally.

  • Page 547: E840-0000/Abnormal Noise Occurs From Fan Shutter Motor (M15): Dc Controller Pcb Is Faulty

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description Since abnormal noise occurred from the fan shutter motor (M15) and the error code "E840-0000"...

  • Page 548: Number Of Copies Printable Between Low-Toner Indication ("Check For Replacement Cartridge") And No-Toner Indication

    Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [ Inspected by Canon Inc. ] Description When the screen was switched to the Copy screen while the remote scanner was "online", the message "Online…"...
  • Page 549 Chapter 15 <Reader Unit> The reader unit does not have clutches or solenoids. <Printer Unit> SL3A SL2A SL1A F-15-64 T-15-3 Ref. Description Parts number DC controller PCB Yellow develop sleeve clutch FM2-3581 J210A-2 Magenta develop sleeve clutch FM2-3581 J210A-4 Cyan develop sleeve clutch FM2-3581 J210A-6 Black develop sleeve clutch...

  • Page 550: Motor

    Chapter 15 15.4.2 Motor 15.4.2.1 Motor Table 0014-0023 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 <Reader Unit>...
  • Page 551 Chapter 15 <Printer Unit> F-15-66 T-15-6 Ref. Description Parts number DC controller PCB Error Drum/ IT motor FK2-2066 J210-B1 to 7/ J209-3 to 4 E012-0000/0100 Developing motor FK2-2067 J210-B8 to 12/ J209-1 to 2 E021 Fixing motor FK2-0478 J225-B11 to 14 Cassette 1 pick-up motor FM2-0338 J222-B15 to 18...

  • Page 552: Fan

    Chapter 15 15.4.3 Fan 15.4.3.1 Fan Table 0014-0024 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 <Reader Unit>...

  • Page 553: Sensor

    Chapter 15 15.4.4 Sensor 15.4.4.1 Sensor Table 0014-0025 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 <Reader Unit>...

  • Page 554: Sensor

    Chapter 15 <Printer Unit> PS30 PS16 PS10 PS14 PS12 PS11 PS5A PS3A PS2A PS1A PS4A PS15 PS27 PS28 PS29 PS13 PS18 PS25 PS26 PS19 PS17 PS20 PS22 PS21 PS23 PS24 F-15-69 T-15-9 Parts DC controller PCB Jam code/ error code Ref.
  • Page 555 Chapter 15 Parts DC controller PCB Jam code/ error code Ref. Description number PS14 Fixing inlet sensor WG8-5772 J217-7 to 9 0108/ 0208/ 0A08/ 0A08 PS15 Delivery tray full detection sensor FK2-0149 J225-B8 to 10 PS16 Loop detection sensor 2 WG8-5772 J217-4 to 6 PS17...

  • Page 556: Switch

    Chapter 15 15.4.5 Switch 15.4.5.1 Switch Table 0014-0026 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 <Reader Unit>...

  • Page 557: Lamps, Heaters, And Others

    Chapter 15 15.4.6 Lamps, Heaters, and Others 15.4.6.1 Lamp. Heaters, and Others Table 0014-0027 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 <Reader Unit>...

  • Page 558: Pcbs

    Chapter 15 T-15-12 Ref. Description Parts number Fixing heater (100V) FK2-0496 Fixing heater (115V) FK2-2071 Fixing heater (230V) FK2-0513 Cassette heater (100V) FK2-0375 Cassette heater (230V) FK2-0376 Fixing main thermistor Fixing sub thermistor 1 FK2-3069 Fixing sub thermistor 2 Fixing thermoswitch FK2-0486 Process kit frame varistor FL2-5805...
  • Page 559 Chapter 15 F-15-73 T-15-14 Ref. Parts number Description Parts number FG3-3159 Reader controller PCB FG3-3159 FG6-8939 CIS inverter PCB FH3-7215 FG3-3965 Control panel CPU PCB FG3-3965 FG3-2834 Control panel key PCB FG3-4160 FG3-2376 Control panel inverter PCB FG3-2376 FL2-1148 Control panel LCD FC5-4458 15-68...
  • Page 560 Chapter 15 <Printer Unit> [28] [18] [26] [21] [22] [19] [10] [20] [23] [25] [27] [24] [29] [30] [31] [32] [33] [34] [35] [13] [16/ 17] [14/ 15] [11/ 12] F-15-74 T-15-15 Ref. Unit number Parts number Description FM2-8263 DC controller PCB (FM2-8281) FM2-8264 DC driver PCB...
  • Page 561 Chapter 15 Ref. Unit number Parts number Description [14] UN13 FK2-0340 All-night power supply PCB 100V/ 120V [15] UN13 FK2-0341 All-night power supply PCB 230V [16] UN14 FM2-5544 AC driver PCB 100V/ 120V [17] UN14 FM2-9983 AC driver PCB 230V [18] UN15 FK2-0493...

  • Page 562: Connectors

    Chapter 15 15.4.8 Connectors 15.4.8.1 Connectors 0014-6796 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 J5007 J5001 J5006...
  • Page 563 Chapter 15 J2012 J2016 J5001 J1004 J640 J1003 J202 J2110 J210 J1001 J207 J208 J1002 J214 J2111 J106 J1006 J647 J702 J1035 J218 J1004 J703 J1005 J212 J704 J217 J705 J254 J701 J201 J250 J681 J691 J4002 J692 J4001 J693 J252 J209 J203...
  • Page 564 Chapter 15 J1115 J225 J1111 J1121 J1120 J1114 J1110 J1119 J1118 J223 J1112 J1113 J1115 J1109 J1114 J1136 J1150 J1116 J1151 J1134 J1190 J1287 J1284 J1135 J1192 J1191 J1185 J1163 J1283 J222 J219 J1138 J1139 J218 J1155 J1143 J1154 J1142 J1140 J217 J1162...
  • Page 565 Chapter 15 J3904 J7431 J7423 J7433 J7432 J7424 J743 J231 J742 J741 J744 J212 J7422 J745 J213 J7421 J216 J7451 J1266 J7442 J1187 J7441 J1128 J1274 J223 J1131 J1288 J1132 J1277 J1122 J1188 J1257 J521 J1286 J221 J220 J1165 J1175 J1167 J1166 J1183...

  • Page 566: Variable Resistors (Vr), Light-Emitting Diodes (Led), And Check Pins By Pcb

    Chapter 15 J3904 J230 J229 J231 J227 J3903 J228 J3902 J232 J213 J223 J214 J3062 J3053 J2202 J2113 J3061 J2119 J2120 J3061 J2121 J3088 J3058 J2111 J1019 J1021 J1020 J2203 J2115 J1016 J502 J1017 J1023 J1018 J1014 J2110 J101 J1051 J2201 J1008 J1033...

  • Page 567: Main Controller Pcb (Main)

    Chapter 15 15.4.9.2 Main Controller PCB (main) 0014-4632 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 LED2 LED5 LED2001...

  • Page 568: Main Controller Pcb (Sub R-A)

    Chapter 15 15.4.9.3 Main Controller PCB (sub R-A) 0014-4634 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 LED1 J4001 F-15-81...
  • Page 569 Chapter 15 J102 J114 J104 J105 J112 J113 J106 J115 F-15-82 15-78...
  • Page 570 Chapter 16 Self Diagnosis...
  • Page 572 Contents Contents 16.1 Error Code Table ............................... 16-1 16.1.1 Error code tables..................................16-1 16.2 Error Code Details ..............................16-4 16.2.1 Table of error code details................................ 16-4 16.2.2 E602 in Detail..................................16-15 16.3 Error Codes (SEND)..............................16-18 16.3.1 Self-Diagnostic Display ................................. 16-18 16.3.2 List of Error Codes without Messages ...........................

  • Page 574: Error Code Table

    Chapter 16 16.1 Error Code Table 16.1.1 Error code tables 0014-6626 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 T-16-1 Code...
  • Page 575 Chapter 16 Code Description ***: Finisher-Z1 ****: Finisher-Y1, Saddle Finisher-Y2 *****: Puncher Unit E577 *** Paddle error E584 **** Shutter unit error E590 ***** Puncher motor error E591 ***** Puncher dust sensor error E592 ***** Puncher side registration sensor error E593 ***** Puncher shift motor error E5F0 **** Saddle paper positioning error...
  • Page 576 Chapter 16 Code Description ***: Finisher-Z1 ****: Finisher-Y1, Saddle Finisher-Y2 *****: Puncher Unit E811 Error in detecting new parts of the drum unit E840 Fan shutter error E990 Error in the waste toner shutter 16-3...

  • Page 577: Error Code Details

    Chapter 16 16.2 Error Code Details 16.2.1 Table of error code details 0014-6627 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 T-16-2 Code...
  • Page 578 Chapter 16 Code Main Cause/Detail of Detection Countermeasures ***: Finisher-Z1 ****: Finisher-Y1, Saddle Finisher-Y2 *****: Puncher Unit 0100 Measured density value of patch for Yellow is higher than the upper limit. Check the toner leakage from the toner buffer block within the developing assembly.
  • Page 579 Chapter 16 Code Main Cause/Detail of Detection Countermeasures ***: Finisher-Z1 ****: Finisher-Y1, Saddle Finisher-Y2 *****: Puncher Unit 0001 There is no response when 3 sec passed since the main controller had sent the Check connector, check connection of sub PCB in the controller pickup request to DC controller during printing.
  • Page 580 Chapter 16 Code Main Cause/Detail of Detection Countermeasures ***: Finisher-Z1 ****: Finisher-Y1, Saddle Finisher-Y2 *****: Puncher Unit **** 8001 The HP sensor fails to be OFF after the end assist motor rotates for a specific Replace the end assist HP sensor (PI39) , Replace the end assist period of time.
  • Page 581 Chapter 16 Code Main Cause/Detail of Detection Countermeasures ***: Finisher-Z1 ****: Finisher-Y1, Saddle Finisher-Y2 *****: Puncher Unit 8001 The HP sensor fails to be ON within 1500ms after the paper retaining paddle Replace the paddle HP sensor (SR8) , Replace the paddle motor starts to move to its HP.
  • Page 582 Chapter 16 Code Main Cause/Detail of Detection Countermeasures ***: Finisher-Z1 ****: Finisher-Y1, Saddle Finisher-Y2 *****: Puncher Unit 8004 The paper pressure plate leading edge sensor fails to be OFF after the paper Replace the paper pressure plate motor (M8S), Replace the pressure plate motor is driven for 80ms or more.
  • Page 583 Chapter 16 Code Main Cause/Detail of Detection Countermeasures ***: Finisher-Z1 ****: Finisher-Y1, Saddle Finisher-Y2 *****: Puncher Unit 0001 Communication error between the FAX board and the main controller PCB is Check on connection between the FAX board and the main detected for the specific number of times.
  • Page 584 Chapter 16 Code Main Cause/Detail of Detection Countermeasures ***: Finisher-Z1 ****: Finisher-Y1, Saddle Finisher-Y2 *****: Puncher Unit E731 UFR PCB error 3000 The UFR PCB fails to be recognized at start-up. Check on connection of the UFR PCB , Replace the UFR PCB , Replace the main controller PCB 3001 The UFR PCB fails to be initialized at start-up.
  • Page 585 Chapter 16 Code Main Cause/Detail of Detection Countermeasures ***: Finisher-Z1 ****: Finisher-Y1, Saddle Finisher-Y2 *****: Puncher Unit A000-BC00 A error occurs in the communication with the open interface PCB. Disconnect and connect the open interface PCB, or replace it. Replace the main controller PCB (Main). BF00 When unmounting of the main controller PCB (Sub RO-A) is detected.
  • Page 586 Chapter 16 Code Main Cause/Detail of Detection Countermeasures ***: Finisher-Z1 ****: Finisher-Y1, Saddle Finisher-Y2 *****: Puncher Unit 48XX CPU lock was detected at activation. Remove and insert the main controller PCB (Sub RB-A). Remove and insert the DDR-SDRAM. Replace the controller PCB (Main).
  • Page 587 Chapter 16 Code Main Cause/Detail of Detection Countermeasures ***: Finisher-Z1 ****: Finisher-Y1, Saddle Finisher-Y2 *****: Puncher Unit E990 Error in the waste toner shutter 0000 When the output of the waste toner shutter opening and shutting detection - Check that the drum unit is properly installed sensor doesn't become "H"...

  • Page 588: E602 In Detail

    Chapter 16 16.2.2 E602 in Detail 0014-6885 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 E602-XXYY - if XX='00'...
  • Page 589 Chapter 16 - if XX='01 to FF' T-16-5 YY=10, HDD formatting YY=00, YY=11, YY=13, YY=03 YY=05 12,14,22 01,02,04 ,23,24 At time of start-up During normal operation CHK- Partition in Description formattin TYPE question Items formattin formattin g by deleted g by safe g by HD- normal Remedy Remedy Remedy Remedy Remedy Remedy...
  • Page 590 Chapter 16 Description Remedial action file system error This error seldom occurs. 1. Using CHK-TYPE=1, 2, 3, 5, execute HDD-CLEAR; then, turn off and then on the power. 2. If the foregoing fails, suspect a fault on the HDD, and replace the HDD and reinstall the system software. file system error Repair of the boot partition always calls for the use of the SST in safe mode.

  • Page 591: Error Codes (Send)

    Chapter 16 16.3 Error Codes (SEND) 16.3.1 Self-Diagnostic Display 0014-6629 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 T-16-7 Cause...

  • Page 592: List Of Error Codes Without Messages

    The document could not be sent because there was insufficient memory available. 1. Resend the document in a lower resolution. 2. Erase unwanted documents to make memory available. 3. If this problem occurs frequently, contact your local authorized Canon dealer. 16-19...
  • Page 593 Chapter 16 Cause Remedy # 701 The specified Department ID does not exist, or the password has changed. Enter the correct Department ID or password using 0-9 (numeric keys) on the control panel, and try sending again. # 702 The document could not be sent because the memory is full. 1.
  • Page 594 Chapter 16 Cause Remedy # 803 The connection was interrupted due to reasons on the recipient's side before all of Try sending again. the pages could be sent. # 804 Unable to match the specified directory name when sending data to a file server. Check the destination. You have no permission to access the folder.
  • Page 595 Chapter 16 Cause Remedy An MDN error notification is received because of an incorrect I-fax address or Check the I-fax address and destination settings. destination setting, or trouble has occurred in the network or mail server. Alternatively, the memory of the receiving machine is full. # 835 The maximum number of text lines for receiving an I-fax has been exceeded.

  • Page 596: Jam Codes

    Chapter 16 16.4 Jam Codes 16.4.1 Jam codes (printer unit) 0014-6631 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 T-16-9 Code...

  • Page 597: Jam Code (Adf-Related)

    Chapter 16 Code Type of jam Sensor No. 1122 Punch path sensor (punch registration sensor) feed stationary jam LED5/PTR5 1124 Delivery path sensor feed stationary jam PI104 11A1 Saddle feed sensor feed stationary jam PI18, PI19, PI20 11A2 Saddle delivery sensor feed stationary jam PI11, PI17 11A3 Saddle inlet sensor feed stationary jam...

  • Page 598: Alarm Codes

    Chapter 16 16.5 Alarm Codes 16.5.1 Alarm Code 0014-6467 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 T-16-13 Block Code...
  • Page 599 Chapter 16 Block Code Detailed Code 73 LIPS Indicates the overflow of the work memory for translation 0004 Indicates the configuration acquisition / management error 0006 Indicates the memory management error (Inside LIPS) 0007 Indicates the file management error (Inside LIPS) 0008 Indicates the reception data management error 0009...
  • Page 600 Chapter 17 Service Mode...
  • Page 602 Contents Contents 17.1 Outline ..................................17-1 17.1.1 Construction of Service Mode..............................17-1 17.1.2 Entering or selecting service modes............................17-2 17.1.3 Exiting service modes ................................17-2 17.1.4 Back-up of service mode................................17-2 17.1.5 Initial Screen .................................... 17-4 17.1.6 Main/intermediate Item Screen ..............................17-4 17.1.7 Sub- Item Screen ..................................

  • Page 604: Construction Of Service Mode

    Chapter 17 17.1 Outline 17.1.1 Construction of Service Mode 0013-8678 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The machine's service mode has a 3-layer screen construction: Initial screen, Level 1/2 screen, and Level 3 screen.

  • Page 605: Entering Or Selecting Service Modes

    Chapter 17 17.1.2 Entering or selecting service modes 0013-8679 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 If you want to execute a machine operation using a service mode item, be sure to disconnect all cables from an external controller or a network before starting service mode.
  • Page 606 Chapter 17 F-17-4 - Service Label for the Main Controller PCB/DC controller PCB (behind the front cover of the printer unit) 17-3...

  • Page 607: Initial Screen

    Chapter 17 17.1.5 Initial Screen 0013-8682 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 COPIER Initial item...

  • Page 608: Display (Status Display Mode)

    Chapter 17 Number of pages Display Adjust Function Option Test Counter <VERSION> < 1/3 > < READY > Selected Copier status display DC-CON intermediate READY: Ready to receive service/copy item operation. JAM: Paper jam PANEL SERVICE: Executing service mode. WAITING: Performing warmup or similar ANAPRO operation.
  • Page 609 Chapter 17 COPIER>DISPLAY>VERSION Sub item Description level. SORTER ROM version of finisher controller PCB. ROM version of fax board. Network software version. PS/PCL UFR board (PS/PCL function) version. SDL-STCH ROM version of saddle stitcher controller PCB. OP-CON ROM version of cassette pedestal controller PCB. MN-CONT System software version of main controller PCB.
  • Page 610 Chapter 17 COPIER>DISPLAY>VERSION Sub item Description level. LANG-SK Use it to check the version of the Slovakian language file. LANG-TK Use it to check the version of the Turkish language file. LANG-CA Catalan language file version MEDIA-JA Display of paper brand information version in Japanese. MEDIA-EN Display of paper brand information version in English.
  • Page 611 Chapter 17 COPIER>DISPLAY>ACC-STS Sub item Description level. Displays whether network board is connected. 0: Not connected, 1: Ethernet board connected, 2: Token ring board connected, 3: Ethernet board and token ring board connected NETWARE Displays whether NetWare firmware is installed. 0: Not installed 1: Installed SEND...
  • Page 612 Chapter 17 Display Adjust Function Option Test Counter < JAM > < 1/7 > < READY > AA BBBB CCCC DDDD E FFff G HHHHHH IIIII AA BBBB CCCC DDDD E FFff G HHHHHH IIIII AA BBBB CCCC DDDD E FFff G HHHHHH IIIII AA BBBB CCCC DDDD E FFff G HHHHHH IIIII...
  • Page 613 Chapter 17 Code Sensor type Sensor No. xx08 No. 1 delivery sensor PS27 xx09 No. 2 delivery sensor PS1A (2/3 delivery unit) xx0A reverse sensor PS4A (2/3 delivery unit) xx0B No. 3 delivery sensor PS5A (2/3 delivery unit) xx0C duplex inlet sensor PS3A (2/3 delivery unit) xx0D duplexing paper sensor...
  • Page 614 Chapter 17 Code Finisher M1 sensor/type Finisher N1/saddle finisher N2 sensor/type 1104 Paper delivery pileup jam 1105 Jam due to early arrival while switching trays 1500 Staple jam in stapler Staple jam in stapler 1300 Jam at power ON Jam at power ON 1400 Front top cover OPEN jam 1011...
  • Page 615 Chapter 17 Jam name Code Sensor Condition Reverse registration 0044 Reverse registration sensor (SR5) didn't turn OFF at specified amount of time after reverse paper pileup delivery inlet sensor (SR4) turned OFF. Reverse flapper failure 0045 U505 Flapper didn't switch when flapper switching for each paper delivery was checked by reverse outlet sensor (U505).
  • Page 616 Chapter 17 6. ERR a. Displays error data Display Adjust Function Option Test Counter < ERR > < 1/7 > < READY > AA BBBB CCCC DDDD EEEE FFff AA BBBB CCCC DDDD EEEE FFff AA BBBB CCCC DDDD EEEE FFff AA BBBB CCCC DDDD EEEE FFff...
  • Page 617 Chapter 17 COPIER>DISPLAY>CCD Sub item Description level. GAIN CCD gain level adjustment value MFIL Main scanning direction MTF correction index SFIL Sub scanning direction MTF correction index 9. DPOT Displaying Photosensitive Drum Surface Potential Control Data T-17-13 COPIER>DISPLAY>DPOT Sub item Description level.
  • Page 618 Chapter 17 Display Adjust Function Option Test Counter <ALARM-2 > < 1/7 > < READY > AA BBBB CCCC DDDD EE FFFF GGGG HHHHHH AA BBBB CCCC DDDD EE FFFF GGGG HHHHHH AA BBBB CCCC DDDD EE FFFF GGGG HHHHHH AA BBBB CCCC DDDD EE FFFF GGGG HHHHHH AA BBBB CCCC DDDD EE FFFF GGGG HHHHHH AA BBBB CCCC DDDD EE FFFF GGGG HHHHHH...
  • Page 619 Chapter 17 Alarm location code FFFF Alarm code Image position compensation control 0001: Incorrect data read (zero included in image position pattern read data) 0002: Incorrect data read (abnormal data in at least 8 of the 10 sets of image position patterns) 0003: Pattern read timeout alarm 0004: Attempt was made to compensate abnormally large slant as result of image position compensation.
  • Page 620 Chapter 17 Alarm location code FFFF Alarm code LIPS 0001: Download overflow 0002: Insufficient work memory needed during system data processing (mainly figure processing, text processing). 0003: Translator was specified that was not mounted by LIPS emulation start command. 0004: Translator work memory overflow 0006: Configuration acquiring/management error 0007: LIPS internal memory management error 0008: LIPS internal file management error...
  • Page 621 Chapter 17 b. Environment Log Display number of a data piece (higher the number, older the data piece) DATE date of data collection TIME time of data collection D + deg C machine inside temperature machine inside humidity F + deg C fixing roller surface (middle) temperature 17-18...

  • Page 622: Feeder Table

    Chapter 17 17.2.2 FEEDER 17.2.2.1 FEEDER Table 0013-8687 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 *1;...
  • Page 623 Chapter 17 17.3.2 <DC-CON> 0014-6638 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 T-17-18 Address...
  • Page 624 Chapter 17 Address Description Remarks P003 Pre-registration sensor 1: paper present 0: paper absent Cassette 1 paper sensor 1: paper absent 0: paper present Duplexing path sensor 1: paper present 0: paper absent Multi paper sensor 1: paper absent 0: paper present Inner delivery sensor 1: paper present 0: paper absent Fixing paper sticking detection (fixing inlet)
  • Page 625 Chapter 17 Address Description Remarks P005 AC power supply detection signal 1: 100/120V 0: 200V Thermistor connection detection signal 1: open 0: connected Connection of the flexible cable detection signal 0: connected Power supply fan 2 ON 1: ON 0: OFF Delivery adhesive fan half-speed control 1: ON 0: OFF Fixing exhaust fan R, F (13 V) half-speed control...
  • Page 626 Chapter 17 Address Description Remarks P007 Drum unit rear fan lock signal 0: Whirling Backup fan 3 lock signal 0: Whirling Fixing exhaust fan (F) lock signal 0: Whirling Fixing exhaust fan (R) lock signal 0: Whirling Delivery adhesive fan contact sensor signal 1: connector disconnected / broken 0: connected Waste toner shutter open / close sensor 0: Open (in operation)
  • Page 627 Chapter 17 Address Description Remarks P013 ADSEL 0 ADSEL 1 PBD signal for Bk RxD (EEPROM) LIVEWAKE signal Controller receivable signal CPRDY signal NC (IRQ0) P014 CS (IMG1 (MM1)) CS (IPC) CS (external RAM) CS (RUSTY2, RODDICK) DDI_PCTS 1: active 0: inactive PPRDY signal TxD (finisher) RxD (finisher)

  • Page 628: Feeder>

    Chapter 17 Address Description Remarks P006 not used for R&D ADF sensor read input 0: ON copyboard open/closed sensor interrupt input 0 1: closed HP sensor interrupt input 1: HP copyboard open/closed sensor interrupt input 1 1: closed P007 for R&D scanner motor drive power saving 0: ON ADF pickup motor clock interrupt input...
  • Page 629 Chapter 17 T-17-21 Address Controller Description Remarks P001 SORTER inlet feed motor A inlet feed motor B inlet feed motor A- inlet feed motor B- inlet feed motor switch 0 0: ON inlet feed motor switch 1 0: ON inlet feed/stack delivery motor standby signal 1: ON common solenoid ON signal 0: ON...
  • Page 630 Chapter 17 Address Controller Description Remarks P010 SORTER not used swing lock motor power supply switch 0 0: ON swing lock motor phase A pulse output swing lock motor phase B pulse output not used P011 SORTER input roller drive (away) solenoid 1: ON for R&D buffer roller drive (away) solenoid...
  • Page 631 Chapter 17 Address Controller Description Remarks P019 STACKER not used not used original size detection 2 0: original present not used not used for R&D for R&D not used P020 STACKER for R&D not used not used not used not used not used not used not used...
  • Page 632 Chapter 17 Address Controller Description Remarks P032 SADDLE butting motor enable signal 1: ON butting motor CW signal 1: ON butting motor CCW signal 1: ON folding roller HP sensor 1: ON front door open sensor 0: ON delivery cover open detection (photo sensor) 0: ON saddle alignment HP sensor 0: ON...

  • Page 633: Mn-Cont

    Chapter 17 Address Controller Description Remarks P042 PUNCHER LED1 0: ON for R&D for R&D LED2 0: ON front cover sensor 0: ON for R&D PUSHSW2 0: ON PUSHSW1 0: ON P043 PUNCHER not used upper cover sensor 0: ON not used P044 SADDLE...
  • Page 634 Chapter 17 Address Sign Remarks P005 Open Interface Power Ready signal Watch dog function Watch dog interruption clear DDI-S Livewake signal DDI-S Download signal DDI-P Livewake signal DDI-P Download signal for R&D P006 Main controller PCB version Main controller PCB version Main controller PCB version Main controller PCB version Coin machine controller Power Ready signal...

  • Page 635: Adjust (Adjustment Mode)

    Chapter 17 17.4 ADJUST (Adjustment Mode) 17.4.1 COPIER 17.4.1.1 COPIER Table 0013-8996 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1.
  • Page 636 Chapter 17 Original Decrease the setting Increase the setting (so that the read start (so that the read start position moves toward position moves toward the leading edge). the trailing edge). Scanning lamp CIS Unit F-17-15 Decreasing setting value (read start position moves away from you) Read start position Increasing setting value...
  • Page 637 Chapter 17 COPIER>ADJUST>CCD Sub item Description level. MTF-MG Enter the MTF correction value in the main scanning direction. Adjustment method: - When executing RAM clear for the reader controller PCB or replacing the reader controller PCB, enter the value indicated on the service label . - When replacing the CIS unit, enter the value indicated on the label attached to the CIS unit.
  • Page 638 Chapter 17 COPIER>ADJUST>CCD Sub item Description level. 50DF-GB Use it to indicate the degree of offset (color displacement; GB) for ADF mode at 50% reading. Method of Adjustment - if you have initialized the RAM on the reader controller PCB or replaced the reader controller PCB, enter the value indicated on the service label.
  • Page 639 Chapter 17 8 2 0 6 8 6 6 7 9 3 4 9 va l u e o f W- P L AT E - Z va l u e o f W- P L AT E - X va l u e o f W- P L AT E - Y F-17-17 3.
  • Page 640 Chapter 17 COPIER>ADJUST>LASER Sub item Description level. FSLUT-M2 Partial ratio adjustment for M-color images in the main scanning direction: 2 Correction value for the second block of partial ratio correction M When replacing the laser scanner unit, enter the value indicated on the label attached to the unit. When no value is entered, color misalignment occurs.
  • Page 641 Chapter 17 COPIER>ADJUST>LASER Sub item Description level. FSLUT-K2 Partial ratio adjustment for Bk-color images in the main scanning direction: 2 Correction value for the second block of partial ratio correction K When replacing the laser scanner unit, enter the value indicated on the label attached to the unit. When no value is entered, color misalignment occurs.
  • Page 642 Chapter 17 COPIER>ADJUST>IMG-REG Sub item Description level. REG-HS-C Finely adjust the writing position (in the main scanning direction) of the pattern for C Offset the writing position of C-color images (in the main scanning direction) in the unit of 1/16 pixel. Use this item to adjust color misalignment in the main scanning direction in the unit of 1/16 pixel.
  • Page 643 Chapter 17 COPIER>ADJUST>DENS Sub item Description level. SIGG-C Display the gain value for the C-color toner density standard signal for ATR control. Display the C-color patch level when executing ATR-INIT, which is executed at PCRG initialization. Use this item to determine a cause of a density fault. When replacing the DCON PCB, enter the unique ATR-INIT value for each PCRG.
  • Page 644 Chapter 17 6. BLANK Adjustment for the leading edge of image/margin of the rear end T-17-30 COPIER>ADJUST>BLANK Sub item Description level. BLANK-T Used to enter adjusted value of image blank width (leading edge). Adjustment method - If you have cleared the main controller PCB's RAM or replaced the SRAM PCB, enter the value on the service label. Adjustment range 0 to 1000 [Factory default/After RAM clear: +59] BLANK-L Used to enter adjusted value of image blank width (left edge).
  • Page 645 Chapter 17 9. COLOR Adjustment for color balance T-17-33 COPIER>ADJUST>COLOR Sub item Description Level. ADJ-Y/M/C/K Adjust the color balance of Y/M/C/K colors for users. Change the default value of the color balance when the output density varies by machine. Setting a larger value increases density.
  • Page 646 Chapter 17 COPIER>ADJUST>HV-PRI Sub item Description Level. OFSTAC-C3 Offset value for the charging AC current at a 1/4 speed (C) When a sanded image occurs, increase the value until an appropriate image is obtained. Setting range: 0 to 5 (When incremented by 1, the value changes by 50muA.) [Factory setting value/Value after RAM clear: 0] OFSTAC-K3 Offset value for the charging AC current at a 1/4 speed (K)
  • Page 647 Chapter 17 COPIER>ADJUST>HV-TR Sub item Description Level. 2TR-UH1 Adjust the offset for paper voltage of the secondary transfer bias on the first side of super thick paper. Offset value for the paper voltage of the secondary transfer bias, First side of thick paper 2 (164 to 220g/m2), Environmental category: 1 When a transfer scattering occurs, increase/decrease the value until an appropriate image is obtained.
  • Page 648 Chapter 17 COPIER>ADJUST>HV-TR Sub item Description Level. 2TR-L12 Adjust the offset for paper voltage of the secondary transfer bias of label paper. (Environmental category: 2) Offset value for the paper voltage of the secondary transfer bias, Label paper, Environmental category: 2 When a transfer scattering occurs, increase/decrease the value until an appropriate image is obtained.
  • Page 649 Chapter 17 COPIER>ADJUST>HV-TR Sub item Description Level. 2TR-L13 Adjust the offset for paper voltage of the secondary transfer bias of label paper. (Environmental category: 3) Offset value for the paper voltage of the secondary transfer bias, Label paper, Environmental category: 3 When a transfer scattering occurs, increase/decrease the value until an appropriate image is obtained.
  • Page 650 Chapter 17 COPIER>ADJUST>HV-TR Sub item Description Level. 1TR-TGM Adjust the offset for the primary transfer ATVC target current (M) Adjustment range: -10 to 10 (Unit: 1muA) [Factory setting value/Value after RAM clear: 0] This is valid when COPIER>OPTION>BODY>PTATVCSW=1 is set (the primary transfer ATVC control is valid). Specify the offset amount of the primary transfer ATVC target current.
  • Page 651 Chapter 17 COPIER>ADJUST>FEED-ADJ Sub item Description level. ADJ-C1 Image write position adjustment in main scanning direction when sheets are fed from cassette 1 Adjustment method - When the value is incremented by 1, the image moves by 0.1 mm to the right. - Input the value given on the service label when the RAM on the DC controller circuit board has been cleared or when the DC controller circuit board has been replaced.
  • Page 652 Chapter 17 COPIER>ADJUST>FEED-ADJ Sub item Description level. ADJ-DKRE Image write position adjustment in main scanning direction of second side of the sheets when first side of sheets for two- sided copying in the paper deck is fed (side registration adjustment) Adjustment method - When the value is incremented by 1, the image moves by 0.1 mm to the right.

  • Page 653: Feeder Table

    Chapter 17 COPIER>ADJUST>MISC Sub item Description level. ACS-CNT - ACS-CNT (Used to adjust color recognition pixel count zone during ACS recognition.) Increasing the setting value expands the recognition zone. ACS-EN2 ACS judgement area adjustment (with DF stream reading) Adjustment method Increasing the setting value increases the judgement range.

  • Page 654: Function (Operation/Inspection Mode)

    Chapter 17 17.5 FUNCTION (Operation/Inspection Mode) 17.5.1 COPIER 17.5.1.1 COPIER Table 0013-9278 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1.
  • Page 655 Chapter 17 COPIER>FUNCTION>INSTALL Sub item Description level. INIT-C C color toner density signal (SGNL, REF) initial value reading This is used when more than 100 sheets have passed through in error with a new CRG used in investigating image defects, etc. INIT-K K color toner density signal (SGNL, REF) initial value reading This is used when more than 100 sheets have passed through in error with a new CRG used in investigating image...
  • Page 656 Chapter 17 T-17-45 COPIER>FUNCTION>FIXING Sub item Description level. NIP-CHK Output for automatically measuring fixing nip width The fixing nip width automatic measurement is started, and the measurement sheet is printed. The two-sided printing operation is performed with solid magenta printed on the first side and nothing printed on the second side, and nipping is performed when the second side is fixed.
  • Page 657 Chapter 17 Input key numbers, names Screen display Counter check BILL 7. PART-CHK T-17-47 COPIER>FUNCTION>PART-CHK Sub item Description level. Used to specify clutch for operation check. Setting range: 1 to 15(5 through 10 and 13 through 15, reserved.) Operation method 1) Select this item.
  • Page 658 Chapter 17 COPIER>FUNCTION>PART-CHK Sub item Description level. Specify motor checking the operation. Setting range: 1 to 30 (18 through 20 and 26 through 30, reserved.) Operation method 1)Select the item. 2)Enter the motor code with the numeric keypad. 1: Drum ITB motor (M1) 2: Devoloping motor (M2) 3: Fixing motor (M3) 4: Cassette 1 pick-up motor (M4)
  • Page 659 Chapter 17 COPIER>FUNCTION>CLEAR Sub item Description level. DC-CON Clears DC controller PCB's RAM. MEMO: The RAM is cleared after the main power switch is turned OFF/ON. Operation method 1) Select COPIER > FUNCTION > MISC-P > P-PRINT to print out the service mode setting values. 2) Select this item, then press the OK key.
  • Page 660 Chapter 17 COPIER>FUNCTION>CLEAR Sub item Description level. MN-CON Clears RAM on main controller PCB's SRAM board. Attention: - The RAM is cleared after the OK key is pressed. - Performing this item initializes all the data on the SRAM board. In other words, file management information for the hard disk is initialized, and image data on the hard disk can no longer be read.
  • Page 661 Chapter 17 T-17-50 COPIER>FUNCTION>MISC-P Sub item Description level. P-PRINT Prints service mode setting values. Operation method 1) Select this item. 2) Press the OK key to print the setting values. Reference: Printing takes about 15 seconds to start. KEY-HIST - KEY-HIST (Prints the operation panel's key input history.) 1) Select this item.

  • Page 662: Feeder Table

    Chapter 17 COPIER>FUNCTION>SYSTEM Sub item Description level. HD-CLEAR Initializes partition specified by CHK-TYPE item. Attention: - The following must be kept in mind and the user must be properly informed of the fact when using CHECK-TYPE: 0: entire HDD -> no operation occurs (to initialize, use the SST) 1: image storage area ->...

  • Page 663: Option (Machine Settings Mode)

    Chapter 17 FEEDER>FUNCTION (*1) Sub item Description level. FEED-CHK Use it to check paper movement in the ADF on its own. Operation 1) Press [FEED-CHK] to highlight. 2) Enter the number of the component using the keypad. 3) Press the OK key. 4) Press [FEED-ON] to start checking the operation.
  • Page 664 5) Set the main power switch to OFF and then back to ON. Settings: XXYYZZAA XX: Country (example: JP -> Japan) YY (*): Language (example: ja -> Japanese) ZZ (*): Destination (example: 00 -> Canon) AA: Sheet size series (example: 00 -> AB series) *: This setting cannot be changed. TEMP-TBL...
  • Page 665 Chapter 17 COPIER>OPTION>BODY Sub item Description level. ENVP-INT Setting log correction interval of inner machine temperature/humidity/fixing temperature Setting log collection interval to COPIER>FUNCTION>MISC-P>ENV-PRT and COPIER>DISPLAY>ENVRNT Settings 0 to 480 <min> [Factory default/After RAM clear: 60] Reference Log is not collected when '0' is set. CNTR-DSP Selecting screen in response to the external controller Settings...
  • Page 666 Chapter 17 COPIER>OPTION>BODY Sub item Description level. FIX-ROT Threshold value setting of sub-thermistor temperature at which to end the racing after small size sheets have passed through This sets the large size job start temperature following the small size supporting fan-cooling. It improves the hot offset or down time.
  • Page 667 Chapter 17 COPIER>OPTION>BODY Sub item Description level. FXS-TMP3 ITOP temperature offset (super-thick paper) Temperature adjustment of ITOP for super-thick paper (164 to 220g paper) This reduces the unevenness of the gloss that appears for 94 mm at the leading edges of the super-thick sheets (164 to 220g paper).
  • Page 668 Chapter 17 COPIER>OPTION>BODY Sub item Description level. PTN-LVL Half-tone image edge lateral streaks countermeasure mode This changes the amount of toner which is discharged. Lateral streaks sometimes appear when printing half tones on the edges of images in an L/L environment. Increment the setting by 1 when these streaks appear.
  • Page 669 Chapter 17 COPIER>OPTION>BODY Sub item Description level. TMP-TBL8 Fixing control temperature offset Adjust the fixing control temperature for transparency Purpose Transparency hot offset, improvement of fixing performance Settings -2: -10 deg C -1: -5 deg C 0: 0 deg C +1: 5 deg C +2: +10 deg C [Factory setting/value after clearing RAM: 0]...
  • Page 670 Chapter 17 COPIER>OPTION>BODY Sub item Description level. RAW-DATA Sets whether to print out raw received data. 0: Normal operation [Factory default/After RAM clear] 1: Print out raw received data RMT-LANG Used to select language of remote UI used from Web. Select language code with + and - keys.
  • Page 671 Set this to "1" when using a crossover cable to connect the PC and machine while using service NAVI. MEMO: T.O.T (TUIF over TCP) A communication protocol (unique to Canon) for the presentation of built-in applications (UI) and for communicating between applications inside the machine such as COPY, SEND and BOX. CMD-PORT ON/OFF of T.O.T (TUIF over TCP/IP) non-synchronized command communication port...
  • Page 672 Chapter 17 COPIER>OPTION>BODY Sub item Description level. NS-CMD5 Use it to set CRAM-MD5 authentication under SMTP authentication. setting 0: dependent on SMTP server 1: disable NS-GSAPI Use it to set GSSAPI authentication under SMTP authentication. setting 0: dependent on SMTP server 1: disable NS-NTLM Use it to set NTLM authentication under SMTP authentication.
  • Page 673 [Factory setting/value after clearing RAM: 20010] MEMO: T.O.T (TUIF over TCP) A communication protocol (unique to Canon) for the presentation of built-in applications (UI) and for communicating between applications inside the machine such as COPY, SEND and BOX. CHNG-CMD Setting of T.O.T (TUIF over TCP/IP) command connection port number This sets the number of the port used for the command connection in T.O.T.
  • Page 674 Chapter 17 COPIER>OPTION>BODY Sub item Description level. ANIM-SW Prohibition against switching error or jam screen display during operation of MEAP application Even when COPIER>OPTION>BODY>MEAP-DSP has been set to "1," the display is transferred to the standard screen in order to display a warning when an error, jam or alarm has occurred. When this item has been set to "1,"...
  • Page 675 Chapter 17 COPIER>OPTION>BODY Sub item Description level. PDF-RDCT Switches to reduction transmission for reception transfer (PDF transmission). Images received in FAX, IFAX modes are converted to PDF and then reduced for transmission as email or for file transmission. Setting values 0: Image not converted to PDF and reduced for reception transfer.
  • Page 676 Chapter 17 COPIER>OPTION>BODY Sub item Description level. UI-EPRNT Control unit expansion print screen display restriction This switch is used to select whether to display the expansion print screen (EFI print screen) on the control unit. This specification is for users who are customizing the control area so that they have the option of not displaying the screen.
  • Page 677 Chapter 17 COPIER>OPTION>BODY Sub item Description level. ORG-LDR Setting of special sheet sizes which cannot be recognized when ADF is used (when the size is mistakenly recognized as LDR) This enables images to be formed properly by setting from the service mode the special sheet sizes which cannot be recognized when documents are fed from ADF.
  • Page 678 Chapter 17 COPIER>OPTION>BODY Sub item Description level. PT-W-SET Change of pre-rotation band image width when color OHT paper passes through This increases the band amount when rattling noises are heard from the ITB cleaner blade when color OHT paper passes through in order to minimize these noises.
  • Page 679 Chapter 17 COPIER>OPTION>USER Specification selection related to user mode Sub item Description level. SLEEP Used to turn sleep function ON/OFF. Setting values 0: OFF 1: ON [Factory default/After RAM clear] Reference: The sleep function is set by the timer setting in the "User mode" COUNTER 1 Counter status verification screen soft counter 1 setting This makes it possible to change the type display of soft counter 1 on the control unit to suit the demand from users and...
  • Page 680 Chapter 17 COPIER>OPTION>USER Specification selection related to user mode Sub item Description level. CNT-SW Used it to select charge counters and default display items (100-V model only) Settings 0:counter 1-101 total 1 counter2-total(black-and-white1):108. counter3-copy(full color + mono color/1):232. counter4-print(full color + mono color/1):324 1:counter1-total2:102.
  • Page 681 Chapter 17 COPIER>OPTION>USER Specification selection related to user mode Sub item Description level. FILE-OF Sets file address transmission prohibition. This setting prohibits transmission to a file address by prohibiting file address entry into the address book. Setting values 0: Do not prohibit transmission to file address. 1: Prohibit transmission to file address.
  • Page 682 Chapter 17 COPIER>OPTION>USER Specification selection related to user mode Sub item Description level. HDCR-DSP Selection of clear method in hard disk all data erasure mode This selects the method clearing the data in the hard disk all data erasure mode. Settings 1: Cleared once using 0 (null) data.
  • Page 683 Chapter 17 COPIER>OPTION>USER Specification selection related to user mode Sub item Description level. IFAX-SZL Selection of whether to restrict the transmission data size during IFAX transmission This selects whether to restrict the transmission data size during IFAX transmission (but only when the transmissions do not go through the server).
  • Page 684 [Factory setting/value after clearing RAM: 0] DOM-ADD Sets domain complement for transmission destination when sending email. Sets whether to complement the domain (e.g. @canon.co.jp) programmed in the user mode to the entered account when transmitting email. Setting values 0: Do not complement Tx destination domain.
  • Page 685 Chapter 17 COPIER>OPTION>USER Specification selection related to user mode Sub item Description level. FREE-DSP Charge cancel screen display switching If the unit is operated using a charging system, a mode (store manager mode) is provided for releasing the charging status temporarily and enabling all the services to be used free of charge.
  • Page 686 Chapter 17 Compatibility Counter description Total (full-color 1) Total (full-color 2) Total (black and white 1) Total (black and white 2) Total (monocolor/large) Total (monocolor/small) Total (black and white/large) Total (black and white/small) Total 1 (two-sided) Total 2 (two-sided) Large (two-sided) Small (two-sided) Total (monocolor 1) Total (monocolor 2)
  • Page 687 Chapter 17 Compatibility Counter description Copies (full-color + monocolor/1) Copies (full-color/large/two-sided) Copies (full-color/small/two-sided) Copies (monocolor/large/two-sided) Copies (monocolor/small/two-sided) Copies (black and white/large/two-sided) Copies (black and white/small/two-sided) Copies A (full-color 1) Copies A (full-color 2) Copies A (monocolor 1) Copies A (monocolor 2) Copies A (black and white 1) Copies A (black and white 2) Copies A (full-color/large)
  • Page 688 Chapter 17 Compatibility Counter description Remote copies (full-color 1) Remote copies (full-color 2) Remote copies (monocolor 1) Remote copies (monocolor 2) Remote copies (black and white 1) Remote copies (black and white 2) Remote copies (full-color/large) Remote copies (full-color/small) Remote copies (monocolor/large) Remote copies (monocolor/small) Remote copies (black and white/large) Remote copies (black and white/small)
  • Page 689 Chapter 17 Compatibility Counter description Prints (black and white/small/two-sided) PDL prints (total 1) PDL prints (total 2) PDL prints (large) PDL prints (small) PDL prints (full-color 1) PDL prints (full-color 2) PDL prints (black and white 1) PDL prints (black and white 2) PDL prints (full-color/large) PDL prints (full-color/small) PDL prints (black and white/large)
  • Page 690 Chapter 17 Compatibility Counter description Box prints (total 1) Box prints (total 2) Box prints (large) Box prints (small) Box prints (full-color 1) Box prints (full-color 2) Box prints (monocolor 1) Box prints (monocolor 2) Box prints (black and white 1) Box prints (black and white 2) Box prints (full-color/large) Box prints (full-color/small)
  • Page 691 Chapter 17 Compatibility Counter description Received prints (black and white/small/two-sided) Report prints (total 1) Report prints (total 2) Report prints (large) Report prints (small) Report prints (full-color 1) Report prints (full-color 2) Report prints (gray scale 1) Report prints (gray scale 2) Report prints (black and white 1) Report prints (black and white 2) Report prints (full-color/large)
  • Page 692 Chapter 17 Compatibility Counter description Sent scan total 7 (color) Sent scan total 7 (black and white) Sent scan total 8 (color) Sent scan total 8 (black and white) Universal sent scan total (color) Universal sent scan total (black and white) Box scans (color) Box scans (black and white) Remote scans (color)
  • Page 693 Chapter 17 3. CST T-17-56 COPIER>OPTION>CST Sub item Description level. ENV1 Envelope cassette ENV1 registration This specifies the size of the envelope cassette. Settings 21: ISO-C5 22: COM10 23: MONARCH 24: DL 25: ISO-B5 26: Western standard No.4 [Factory setting/value after clearing RAM: 21] ENV2 Envelope cassette ENV2 registration This specifies the size of the envelope cassette.
  • Page 694 Chapter 17 4. ACC T-17-57 COPIER>OPTION>ACC Sub item Description level. COIN Coin vendor switching This selects whether to establish the coin vendor control mode. Settings 0: Coin vendor not used (control cards can be used; not charged) 1: Coin vendor (charged) 2: Remote area counter (charged) 3: Charged by DA 4: Charged by iR...
  • Page 695 Chapter 17 COPIER>OPTION>ACC Sub item Description level. MIC-TUN Manual tuning of microphone used for voice recognition This allows the audio intake level sensitivity to be adjusted manually for the input device connected by the user. This item is operated and the adjustment made if the sensitivity of the microphone is not increased enough with automatic tuning.
  • Page 696 Chapter 17 T-17-58 COPIER>OPTION>INT-FACE Sub item Description level. IMG-CONT Used to set connection to PS print server unit. Setting values 0: Normal mode (no PS print server unit) [Factory default] 1: Not used 2: Not used 3: PS print server unit 4: Not used 5: Not used Attention:...
  • Page 697 Chapter 17 T-17-59 COPIER>OPTION>LCNS-TR Sub item Description level. ST-SEND Use it to select whether to display the installation status of the SEND function when the transfer function is set invalid. Setting value 0: SEND function not available (not installed) 1: SEND function available (installed) [Factory default/After RAM clear] TR-SEND Use it to obtain the transfer license key for the SEND function when the transfer function is set invalid.
  • Page 698 Chapter 17 COPIER>OPTION>LCNS-TR Sub item Description level. OF-SCR Use it to select whether to use the encryption secure print when the transfer function is set invalid. Setting value 0: Do not use encryption secure print. 1: Use encryption secure print. [Factory default/After RAM clear: 0] ST-HDCLR Use it to display the installation status of the HDD encryption / HDD complete deletion when the transfer function is set...
  • Page 699 Chapter 17 COPIER>OPTION>LCNS-TR Sub item Description level. TR-TRSND Test SEND function transfer licence key acquisition in transfer invalidation Acquires transfer licence key to allow test SEND function to be used with another MFP. OF-TRSND Test SEND function ON/ OFF in transfer invalidation. Switches test SEND function ON/ OFF.
  • Page 700 Chapter 17 COPIER>OPTION>LCNS-TR Sub item Description level. OF-SCPDF Scalable PDF transmission function ON/ OFF in transfer invalidation. Switches scalable PDF transmission function ON/ OFF. Setting values 0: OFF 1: ON [Factory settings and after RAM clear: 0] ST-AMS Display of installation status of ACQ in transfer invalidation. Displays installation status of ACQ.
  • Page 701 Chapter 17 COPIER>OPTION>LCNS-TR Sub item Description level. TR-PSLI5 Acquisition of PS, LIPS4 and LIPS LX transmission license key subsequent to disabling transmission This acquires the transmission license key in order for PS, LIPS4 and LIPS LX to be used by another MFP. OF-PSLI5 ON/OFF of PS, LIPS4 and LIPS LX subsequent to disabling transmission This selects ON or OFF for PS, LIPS4 and LIPS LX.

  • Page 702: Sorter

    Chapter 17 COPIER>OPTION>LCNS-TR Sub item Description level. OF-PSLIP ON/OFF of PS and LIPS subsequent to disabling transmission This selects ON or OFF for PS and LIPS. Settings 0: OFF 1: ON [Factory setting/value after clearing RAM: 0] ST-PSPCU Display of installation status of PS, PCL and UFR subsequent to disabling transmission This displays the installation status of the combined options consisting of PS, PCL and UFR.

  • Page 703: Board

    Chapter 17 F-17-18 17.6.3 BOARD 17.6.3.1 BOARD Table 0013-9440 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 T-17-61 BOARD>OPTION...

  • Page 704: Test (Test Print Mode)

    Chapter 17 17.7 TEST (Test Print Mode) 17.7.1 COPIER 17.7.1.1 COPIER Table 0014-6148 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 1.
  • Page 705 Chapter 17 Entered number Description Image from CCD (normal print) For development For development For development 16 gradations Full-sheet half tones Grid For development For development For development MCYBk horizontal stripes For development YMCBk 64 gradations For development Full-color 16 gradations 15 to 100 For development 2.
  • Page 706 Chapter 17 3) Tell the user's system administrator that copier installation is complete, and have them him/her the network settings. 4) Ask the system administrator to allow you to perform a network connection check, and check the address of the remote host (IP address of the PC terminal in the user network) to send the PING.

  • Page 707: Counter (Counter Mode)

    Chapter 17 17.8 COUNTER (Counter Mode) 17.8.1 COPIER 17.8.1.1 COPIER Table 0014-6141 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR C2550 The COPIER/COUNTER screen is shown below.
  • Page 708 Chapter 17 COPIER>COUNTER>TOTAL Sub item Description level. SERVICE2 Service total counter 2 Incremented when paper is delivered outside the printer. (Incremented by 2 for large size sheets, and by 1 for small size sheets.) Returns to "00000000" after reaching "99999999". COPY Total copies counter Incremented when a copy operation is performed and paper is delivered outside the printer.
  • Page 709 Chapter 17 T-17-65 COPIER>COUNTER>FEEDER Sub item Description level. FEED ADF document feed total counter DFOP-CNT ADF hinge open/close count display Counts how many times ADF is opened/closed. 4. JAM T-17-66 COPIER>COUNTER>JAM Sub item Description level. TOTAL Total jam counter for copier FEEDER Total jam counter for feeder SORTER...
  • Page 710 Chapter 17 T-17-68 COPIER>COUNTER>DRBL-1 Sub item Description level. LSR-DRV Laser drive sheet count T/S-UNIT Transfer/detach charger high voltage ON sheet count T-CLN-BD Number of sheets that have passed through transfer cleaning unit (count value is stored in controller). TR-BLT Number of sheets that have passed through intermediate transfer belt unit (count value is stored in controller). TR-ROLL Number of sheets that have passed through secondary transfer roller (count value is stored in controller).
  • Page 711 Chapter 17 COPIER>COUNTER>DRBL-2 Sub item Description level. C3-FD-RL Count 3 separation roller no. of sheets fed C4-SP-RL Count 4 separation roller no. of sheets fed C4-FD-RL Count 4 separation roller no. of sheets fed SORT Sort path pass-through sheet count Each L size sheet is also counted as one sheet.
  • Page 712 Chapter 18 Upgrading...
  • Page 714 Contents Contents 18.1 Outline ..................................18-1 18.1.1 System Software Type ................................18-1 18.1.2 Upgrading Overview ................................18-2 18.1.3 Function/Operation Overview ..............................18-3 18.1.4 Points to Note at Time of Downloading........................... 18-6 18.2 Making Preparations..............................18-6 18.2.1 Installing the System Software (System CD -> SST) ......................18-6 18.2.2 Installing the System Software (SST ->...

  • Page 716: System Software Type

    Chapter 18 18.1 Outline 18.1.1 System Software Type 0013-9786 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 T-18-1 System Software Type System Software...

  • Page 717: Upgrading Overview

    Chapter 18 18.1.2 Upgrading Overview 0013-9794 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 The software for the copier and the accessories can be upgraded by the following procedures.

  • Page 718: Function/Operation Overview

    Chapter 18 18.1.3 Function/Operation Overview 0013-9997 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 When connected to a PC (to which the SST and system software have been installed) and USB device (to which system software has been copied), the machine provides the following functions: iR C - - - -...
  • Page 719 Chapter 18 Main power on keypad, 2+8 on keypad, 1+7 switch ON Safe mode Boot ROM Boot program program SYSTEM program In service mode COPIER > FUNCTION > SYSTEM > DOWNLOAD Normal mode program Safe mode Normal mode (Download mode A) (Download mode B) F-18-2 Use safe mode for the following:...
  • Page 720 Chapter 18 The following shows combinations of download modes and functions: T-18-3 Download Mode Function Normal Mode Safe Mode (Download Mode B) (Download Mode A) HDD Format BOOTDEV Download of the system software System System Language Language Boot Boot Dcon Dcon Rcon Rcon...

  • Page 721: Points To Note At Time Of Downloading

    Chapter 18 Installing the System Software When downloaded, the system software is stored in the temporary storage area of the HDD. At the end of downloading, the main power switch must be turned off and then back on, thus restarting the machine and writing the system software to both system area and flash ROM from the temporary storage area. When the main power switch is turned off and then back on once again, the machine will start up using the new system software.
  • Page 722 Chapter 18 [Installing the System Software] 1) Turn on the PC. 2) Set the System CD in the PC. 3) Start up the SST. 4) Click [Register Firmware]. Service Support Tool DLM0 (Ver.3.22E) Target Selection Model List CONTROL S e l e c t t h e t a r g e t . C l i c k a b u t t o n t o exe c u t e .

  • Page 723: Installing The System Software (Sst -> Usb)

    Chapter 18 Service Support Tool DLM0 (Ver.3.22E) Registerd Firms CONTROL Found Firm Registered fir mware C l i c k a b u t t o n t o exe c u t e . F i r m wa r e r e g i s t ra t i o n c o m p l e t e d . >...
  • Page 724 Chapter 18 Service Support Tool DLM0 (Ver.3.22E) Target Selection CONTROL Export Firm Selection S e l e c t t h e t a r g e t . C l i c k a b u t t o n t o exe c u t e . S e l e c t t h e s e r i e s .

  • Page 725: Making Connections (Sst In Use)

    Chapter 18 Service Support Tool DLM0 (Ver.3.22E) Target Selection CONTROL Export Firm Selection S e l e c t t h e t a r g e t . C l i c k a b u t t o n t o exe c u t e . F i l e c o py h a s b e e n c o m p l e t e d .

  • Page 726: Making Connections (Usb Device In Use)

    Chapter 18 When the machine has started, make the following selections in service mode: COPIER > FUNCTION > SYSTEM > DOWNLOAD; then, click [OK]. - Safe Mode Turn on the main power switch while holding down the keys 2 and 8. In response, the machine will start up in safe mode. 18.2.4 Making Connections (USB device in use) 0014-4493 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550...

  • Page 727: Formatting The Hdd

    Chapter 18 18.3 Formatting the HDD 18.3.1 Formatting All Partitions 0014-4494 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 When formatting the HDD for all partition, there will be partitions on the HDD and all these partitions will be formatted (initialized) and the main controller will be made ready for use.

  • Page 728: Formatting The Partitions

    Chapter 18 FSTDEV TMP_GEN TMP_PSS TMP_FAX APL_SEND APL_MEAP APL_GEN APL_KEEP APL_LOG IMG_MNG PDLDEV FSTCDEV THUMDEV BOOTDEV F-18-17 [1] Formatting not possible [2] Formatting possible in safe mode MEMO: Partition-based formatting is possible in service mode (COPIER > FUNCTION > SYSTEM > HD-CLEAR), with the exception of BOOTDEV. 18.3.3 Formatting the Partitions 0014-4496 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550...

  • Page 729: Downloading System Software

    Chapter 18 ServiceSupportTool DLM10 (Ver.3.22E) 172.16.1.100 iRC3380 SAFE C l e a r SelectableFirmware Control C l i c k t h e b u t t o n o f t h e t a s k t o b e S e l e c t t h e f i r m wa r e t o b e Firmware Version exe c u t e d .

  • Page 730: Downloading Procedure

    Chapter 18 You can collectively download various system software files at one time. The groups of system software files that may be downloaded in a batch are identified in the batch download information file, which is found on the System CD. Copy the file to the SST to enable the batch downloading mechanism. <Batch Download Information File>...
  • Page 731 Chapter 18 Service Support Tool DLM0 (Ver.3.22E) Interface Network IP Address 172.16.1.100 REGISTER REMOVE Batch List BATCH CONTROL Batch Result Batch download list B a t c h d o w n l o a d r e s u l t s i R C 3 3 8 0 v 1 .

  • Page 732: Downloading The System Software (Single)

    Chapter 18 Service Support Tool DLM0 (Ver.3.22E) Batch List BATCH CONTROL Batch Result Batch download list B a t c h d o w n l o a d r e s u l t s i R C 3 3 8 0 v 1 . 1 2 r e v . 0 C o p y / P D L - B o o t H D F o r m a t Results 2.iRC3380_SYSTEM_USenXXXX...
  • Page 733 Chapter 18 Service Support Tool DLM0 (Ver.3.22E) Interface Network IP Address 172.16.1.100 REGISTER REMOVE Target Selection CONTROL Export Firm Selection S e l e c t t h e t a r g e t . C l i c k a b u t t o n t o exe c u t e . C l i c k t h e i n t e r fa c e a n d c l i c k t h e <...
  • Page 734 Chapter 18 ServiceSupportTool DLM10 (Ver.3.22E) 172.16.1.100 iRC3380 NORMAL C l e a r SelectableFirmware Control C l i c k t h e b u t t o n o f t h e t a s k t o b e S e l e c t t h e f i r m wa r e t o b e Firmware Version exe c u t e d .
  • Page 735 Chapter 18 ServiceSupportTool DLM10 (Ver.3.22E) 172.16.1.100 iRC3380 NORMAL C l e a r SelectableFirmware Control C l i c k t h e b u t t o n o f t h e t a s k t o b e D ow n l o a d i n g c o m p l e t e Firmware Version exe c u t e d .

  • Page 736: Uploading And Downloading Backup Data

    Chapter 18 18.5 Uploading and Downloading Backup Data 18.5.1 Outline 0014-4500 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 The file MeapBack is a MEAP application and its data stored on the HDD.
  • Page 737 Chapter 18 3) Click [Upload Data]. ServiceSupportTool DLM10 (Ver.3.22E) 172.16.1.100 iRC3380 SAFE C l e a r SelectableFirmware Control C l i c k t h e b u t t o n o f t h e t a s k t o b e S e l e c t t h e f i r m wa r e t o b e Firmware Version exe c u t e d .

  • Page 738: Downloading Procedure

    Chapter 18 Reader controller PCB Service PC EEPROM iRC ---- Printer unit Uploading/Downloading System Main controller PCB Meapback (safe mode only) SramRCON (normal mode only) SramDCON (normal mode only) DC controller PCB SRAM Meapback.bin Main controller unit F-18-44 18.5.3 Downloading Procedure 0014-4502 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 - The machine must be in normal mode for uploading/downloading the file SramDCON or SramRCON.

  • Page 739: Version Upgrade Using Usb

    Chapter 18 ServiceSupportTool DLM10 (Ver.3.22E) 172.16.1.100 iRC3380 SAFE C l e a r SelectableFirmware Control C l i c k t h e b u t t o n o f t h e t a s k t o b e S e l e c t t h e f i r m wa r e t o b e Firmware Version exe c u t e d .

  • Page 740: Points To Note

    Chapter 18 Other Functions [5]: Backup Do not use it. (for use by R&D only) [6]: Restore former version (in the presence of a backup of the system software) Use it to restore the backup of the system software. [7]: Clear downloaded files Use it to remove the system software immediately before downloading (before writing).

  • Page 741: Downloading/Writing The System Software (Auto)

    Chapter 18 18.6.3 Downloading/Writing the System Software (auto) 0014-4505 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 [1]: Upgrade (AUTO) The system software on the HDD and that in the USB device are compared.

  • Page 742: Downloading The System Software (All Overwriting)

    Chapter 18 [1], the machine will not restart on its own. When you turn it off and then back on manually, it will start to write the system software when it starts up. <Procedure> 1) If the machine is on, go through the HDD shut-down instructions, and turn off the main power. 2) Connect the USB device to the USB port.

  • Page 743: Formatting The Hdd

    Chapter 18 [3]: Upgrade (Overwrite all) The system software in the USB device will overwrite the software on the HDD regardless of the version of the latter. Unlike menu item [1], however, the machine will not restart on its own at the end of downloading. When the power is turned off and then back on manually, the machine starts writing the system software.

  • Page 744: Other Functions

    Chapter 18 <Procedure> Go through the following to format the HDD for BOOTDEV partition: 1) If the machine is on, go through the HDD shut-down instructions, and turn off the main power. 2) Connect the USB device to the USB port. 3) Start up the machine in safe mode.
  • Page 745 Chapter 18 [6] -> [0]: initialize / other than [0]: go back to Menu screen After execution, a message will appear asking you to turn off and then on the power. F-18-63 5) Turn off the main power switch, remove the USB memory, and turn on the main power switch. [7]: Clear downloaded files Use it to remove the system software files that have been saved in the temporary storage area of the HDD.
  • Page 746 Chapter 19 Service Tools...

  • Page 748: Service Tools

    Contents Contents 19.1 Service Tools ................................19-1 19.1.1 Special Tools .................................... 19-1 19.1.2 Solvents and Oils..................................19-2...
  • Page 750 Chapter 19 19.1 Service Tools 19.1.1 Special Tools 0014-3037 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 In addition to the standard tooles set, the following special tools are required when servicing the machine: T-19-1 Tool name...

  • Page 751: Solvents And Oils

    Chapter 19 Tool name Tool No. Ctgr Appearance Remarks Loupe CK-0056 Used for checking images. [Ctgr] A: Must be kept by each service engineer. B: Must be kept by each group of about five engineers. C: Must be kept by each warkshop. 19.1.2 Solvents and Oils 0014-3038 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550...
  • Page 752 APPENDIX...
  • Page 753 Contents 1 General Timing Chart ..........................1 Reader Unit ............................1 Printer Unit ............................2 2 General Circuit Diagram......................... 3 Signal Names ............................3 General Circuit Diagram ........................5...

  • Page 754: General Timing Chart

    1 General Timing Chart Reader Unit Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 A4 document : forward : reverse...

  • Page 755: Printer Unit

    Printer Unit Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 Sequence STBY INTR PRINT LSTR STBY...

  • Page 756: General Circuit Diagram

    2 General Circuit Diagram Signal Names List of Signals Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 T-2-1 1ST_EX_PAPER First delivery paper detection signal...
  • Page 757 FAN_SHUTTER_RAD_SNS Fan shutter position detection signal TNR_C_OUT2 Toner supply motor drive command (C) 2 FEED_DOOR_OPEN Right door open detection signal TNR_K_OUT1 Toner supply motor drive command (K) 1 FRONT_DOOR_SNS Front door open/ closed detection signal TNR_K_OUT2 Toner supply motor drive command (K) 2 FSR_PRESS_OFF_SNS Fixing auto-pressure release phase off detection signal TNR_M_OUT1...

  • Page 758: General Circuit Diagram

    General Circuit Diagram General Circuit Diagram A501 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 A502 DC_POWER 1 A503...
  • Page 759 General Circuit Diagram A502 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 Circuit breaker Main switch ELCB1 Fixing thermoswitch...
  • Page 760 General Circuit Diagram A503 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 RMT1 PON3.3R-IN J1006 J693...
  • Page 761 General Circuit Diagram A504 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 DC controller PCB J113WH J112WH J113A...
  • Page 762 General Circuit Diagram A505 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 DC controller PCB DC driver PCB J210WH J210A...
  • Page 763 General Circuit Diagram A506 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 DC driver PCB J225WH J225A J225B...
  • Page 764 General Circuit Diagram A507 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 DC driver PCB J222WH J222A J222B...
  • Page 765 General Circuit Diagram A508 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 DC driver PCB J219WH A14 B14 J219A...
  • Page 766 General Circuit Diagram A509 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 DC driver PCB J216 J212 J213...
  • Page 767 General Circuit Diagram A510 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 DC driver PCB J221WH J220 J221A...
  • Page 768 General Circuit Diagram A511 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 Toner sensor (M) Toner rotation volume sensor (Y) Toner rotation volume sensor (M) Waste toner...
  • Page 769 General Circuit Diagram A512 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 DC driver PCB J227 J229 J230...
  • Page 770 General Circuit Diagram A513 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 Reader motor Copy board cover Copy board cover M501...
  • Page 771 General Circuit Diagram A514 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 KEY SW (OPTION) DUMMY CONTROL CARD VI...
  • Page 772 General Circuit Diagram A515 Color iR C3380G / Color iR C2880G / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 No. 1 delivery solenoid SL1A No.
  • Page 773 General Circuit Diagram A516 Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550 DC controller PCB 4/4 J420 J421 Control panel...

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