List Of Error Codes Without Messages - Canon iR C6800 Series Service Manual

14.2.2 List of Error Codes without Messages

Cause
# 001
Paper or originals are jammed.
# 003
Communications that take longer than the preset
time (64 minutes) caused the error.
# 005
The other party did not answer within 35 seconds.
The receiving machine is not a G3 fax.
# 009
There is no paper.
The paper drawer is not correctly inserted into the
machine.
# 011
The document that you are sending is not placed
correctly.
# 012
The document could not be sent because the
receiving fax machine was out of paper.
# 018
The receiving machine did not respond when your
machine redialed.
The documents could not be sent because the
receiving machine was engaged.
The settings on your machine do not match the
settings on the receiving machine.
# 022
Forwarding could not be performed because all of
the addresses stored under the specified Group
destination have been deleted, or User Inboxes are
specified as the Group destination.
Transmission could not be performed because the
specified destination was deleted while the
documents were waiting to be sent.
T-14-3
Remove any jammed paper or originals.
1. Reduce the resolution, and try sending the document again.
2. When receiving a document, ask the remote party to either reduce the
resolution at which the document is scanned, or divide the document into
two or more parts before sending it.
Confirm that the remote machine is able to communicate, and try again.
Check the type of receiving machine with the receiving party.
Load paper.
Insert the paper drawer properly.
Place the document properly in the feeder or on the platen glass, and
repeat the whole procedure from the beginning.
Ask the receiving party to load paper into their fax machine.
Confirm that the receiving machine is able to communicate, and try again.
Confirm that the receiving machine is able to communicate, and try again.
Confirm that the receiving machine is able to communicate, and try again.
Re enter the forwarding address and try sending again.
Re enter the address in the address book and try sending again.
Remedy
Chapter 14
0005-6118
14-7