Canon iR C6800 Series Service Manual page 687

Chapter 9
E002 (inadequate rise in temperature of the fixing assembly)
The main thermistor (THM1, THM2, THM3) has an open circuit or poor contact. The thermal switch (TP1, TP2,
TP3) has an open circuit. The heater (H1, H2, H3, H4) has an open circuit. the AC rive PCB is faulty. The DC
controller PCB is faulty.
A check is made during initial multiple rotation.
E003 (abnormal drop in temperature of the fixing assembly after standby)
The main thermistor (THM1, THM2, THM3) has an open circuit or poor contact. The thermal switch (TP1, TP2,
TP3) has an open circuit. The heater (H1, H2, H3, H4) has an open circuit. The AC driver PCB is faulty. The DC
controller PCB is faulty.
Detail code: 004X
A check is made during standby.
Detail code: 005X
A check is made during printing.
E004 (fixing assembly protection circuit error)
The main thermistor (THM1, THM2, THM3) has an open circuit or poor contact. The sub thermistor (THM4, THM5,
THM6) has an open circuit or poor contact. The AC driver PCB is faulty. The DC controller PCB is faulty.
A check is made during initial multiple rotation.
E005 (web take up error)
The fixing web has been taken up. The web length sensor (PS20) is faulty. The DC controller PCB is faulty. The
fixing web solenoid is not connected.
E006 (fixing assembly connection error)
The fixing/feed unit is not fitted correctly (the fixing assembly is not detected even when the front cover is identified
as being closed). The DC controller PCB is faulty.
A check is made at all times.
E008 (fixing roller end of life)
As many as 20,000 prints(*) have been counted after a message has been issued to prompt replacement of the fixing
roller. The DC controller is faulty.
* May be changed in service mode: COPIER>OPTION>BODY>FXERRLVL.
E009 (outside heating roller shift error)
The outside heating roller shift motor (M22) is faulty. The outside heating roller HP sensor (PS21) is faulty. The DC
controller PCB is faulty.
A check is made at all times.
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