Error Code Table - Canon iR C6800 Series Service Manual

14.1 Error Code Table

14.1.1 Error Code
The machine is equipped with a self diagnostic mechanism which runs a check on the machine (particularly, on
sensor output) at such times as programmed in advance, indicating the nature of any error it may have come across.
The following is a compilation of error codes, with descriptions of how they are identified and possible causes.
The 4 digit code is indicated to offer details, and may be checked in service mode (COPIER>DISPLAY>ERR).
Code
E000 at power on, the temperature of the fixing assembly is not high enough
E001 the temperature of the fixing assembly is abnormally high
E002 the temperature of the fixing assembly is not high enough
E003 the temperature of the fixing assembly drops abnormally after standby
E004 there is an error in the fixing assembly protection circuit
E005 there is an error in the take up of the web
E006 there is an error in the connection of the fixing assembly
E008 there is an error in relation to the life of the fixing assembly
E009 there is an error in the shift of the external heating roller
E012 there is an error in the drum/ITB motor
E013 there is clogging by waste toner
E014 there is an error in the fixing motor
E020 there is an ATR error
E021 there is an error in the rotation of the developing assembly
E023 the developing sleeve motor does not rotate normally
E025 there is an overcurrent in the toner feed motor or the cartridge motor
E032 the NE controller counter does not operate
E043 there is an error in the 3.5K paper deck pickup motor, causing an error signal
E051 the horizontal registration home position is not detected within a specific period of time
E061 during potential control, a specific level of potential is not obtained or the limiter goes on
E070 there is an error in the detection of ITB home position
E073 with the front door closed, the transfer drawer connector or the transfer frame drawer connector is
not connected
E077 the home position of the secondary transfer roller (engagement) is not detected
E078 the home position of the transfer belt cleaner unit (engagement) is not detected
E079 the home position of the outside heating roller (engagement) is not detected
T-14-1
Description
Chapter 14
0005-0279
14-1