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Service Manual
iR C1020 Series
iR C1021i
Sep 8 2008

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Summarization of Contents

Chapter 1 Introduction
1.1 System Construction
Outlines the machine's overall system structure and configurations for pickup/delivery and print/send options.
1.2 Product Specifications
Details the names of parts, external views, cross-sections, and usage of the machine.
1.2.3 User Mode Items
Lists and describes various user-configurable settings accessible via the user mode menu.
1.2.4 Maintenance by the User
Covers user-level maintenance tasks, focusing on cleaning procedures.
1.2.5 Safety
Provides crucial safety information, including points for disassembly, CDRH regulations, and handling of hazardous components like toner and laser.
1.2.7 Function List
Details the machine's available functions, including print speed and paper type compatibility.
Chapter 2 Installation
2.1 Making Pre-Checks
Essential checks before installation, covering the environment, installation points, and contents.
2.2 Unpacking and Installation
Step-by-step guide for unpacking the machine and performing the initial installation.
2.3 Checking the Connection to the Network
Procedures for verifying network connectivity, including setup, ping tests, and troubleshooting.
2.5 Installing the Card Reader
Instructions for installing the optional card reader, including checking contents and the installation procedure.
2.6 Installing the Hand Set
Steps for installing the optional handset, covering checks, procedure, and connection.
2.7 Installing the Memory
Guide for installing memory expansion, including checking contents and the installation procedure.
Chapter 4 Main Controller
4.1 Overview/Configuration
Provides an overview of the main controller's components and functions.
4.2 Set-Up Sequence
Details the startup sequence for the main controller, including initialization and progress display.
4.3 Image Processing
Explains the image processing flow, including reader unit input and printer unit output processing.
4.5 Parts Replacement Procedure
Instructions for replacing key parts, specifically focusing on the Main Controller PCB.
Chapter 5 Original Exposure System
5.1 Basic Construction
Outlines the fundamental structure of the original exposure system and its major components.
5.2 Basic Sequence
Describes the machine's basic operational sequences, including power-on and response to the start key.
5.3 Various Control
Details control mechanisms for lamps, enlargement/reduction, and sensor operations.
5.4 Parts Replacement Procedure
Instructions for replacing parts related to the original exposure system, specifically ADF and Reader units.
Chapter 6 Original Feeding System
6.1 Basic Construction
Provides an overview of the original feeding system's construction and components.
6.2 Basic Operation
Explains the operation modes of the ADF, including single-sided and double-sided document reading.
6.3 Detection Jams
Details how the machine detects jams and provides an overview of jam detection.
6.4 ADF/DADF
Covers procedures for removing the ADF unit and its related components.
Chapter 7 Laser Exposure
7.1 Overview/Configuration
Introduces the laser exposure system, its configuration, and components.
7.2 Controlling the Laser
Explains laser control mechanisms, including emission, intensity, masking, and failure detection.
7.3 Controlling the Laser Scanner Motor
Details the control of the laser scanner motor, including its overview and failure detection.
7.4 Parts Replacement Procedure
Instructions for replacing the Laser/Scanner Unit.
Chapter 8 Image Formation
8.1 Overview/Configuration
Provides an overview of the image formation system, print process, and key blocks.
8.2 Image Stabilization Control
Explains how the machine stabilizes image quality through various control mechanisms.
8.3 Toner Cartridge
Details the toner cartridge's overview, detection methods, and engagement/disengagement control.
8.4 Transfer Unit
Covers the ETB unit, automatic bias control, ETB cleaning, and transfer roller engagement.
8.5 Parts Replacement Procedure
Instructions for replacing various parts within the image formation system, such as drum motors and drive units.
Chapter 9 Pickup and Feed System
9.1 Overview/Configuration
Provides an overview of the pickup/feed system and its components.
9.2 Other Control
Details various control mechanisms including cassette pickup, manual feed, skew correction, and delivery.
9.3 Detection Jams
Explains how the machine detects jams and provides an overview of jam detection.
9.4 Duplex Feeding
Describes the duplex feeding process, including overview and control mechanisms.
9.5 Parts Replacement Procedure
Provides instructions for replacing parts within the pickup and feed system.
Chapter 10 Fixing System
10.1 Overview/Configuration
Provides an overview of the fixing system and its components.
10.2 Various Control Mechanisms
Details control mechanisms for the fixing unit, including temperature, throughput, and pressurizing/release.
10.3 Protection Function
Explains the protective functions for the fixing assembly to prevent overheating.
10.4 Parts Replacement Procedure
Provides instructions for replacing parts of the fixing system, including the fixing unit, sleeve, drive unit, and motor.
Chapter 11 External and Controls
11.1 DC Controller
Provides an overview of the DC controller, its block operations, and failure detection.
11.2 Control Panel
Details the overview of the control panel, its components, and functions.
11.3 Counter
Explains the counter system, its overview, and the timing of count increases.
11.4 Power Supply
Describes the low-voltage power unit, protection functions, and energy-saving features.
11.5 Parts Replacement Procedure
Provides detailed instructions for removing and replacing various external parts of the machine.
Chapter 12 e-maintenance/imageWARE Remote
12.1 e-maintenance/imageWARE Remote
Provides an overview of the e-maintenance/imageWARE Remote system and its monitoring capabilities.
12.1.1 Overview
Introduces the e-Maintenance/imageWARE Remote system and its purpose.
12.1.2 Setting Procedure
Details the required settings for monitoring the machine via the e-Maintenance/imageWARE Remote system.
12.1.3 Troubleshooting guide
Provides steps to troubleshoot issues with the e-Maintenance/imageWARE Remote system communication.
Chapter 13 Maintenance and Inspection
13.1 Periodically Replaced Parts
Lists parts that require periodic replacement, noting that this machine has none.
13.2 Consumables
Details the expected service life of consumable parts and provides a replacement table.
13.3 Periodical Service
States that the machine does not require periodic servicing.
Chapter 14 Measurement and Adjustments
14.1 Scanning System
Covers procedures related to the scanning system, specifically after replacing the copyboard glass or reader unit.
14.2 Fixing System
Details checks for the fixing system, focusing on the nip width of the fixing pressure roller.
14.3 Electrical Components
Provides procedures for electrical components after replacement or data clearing.
14.4 ADF
Covers the outline and replacement procedure for the ADF unit.
Chapter 15 Correcting Faulty Images
15.1 Initial Checkup
Provides a checklist of items to verify before diagnosing malfunctions.
15.2 Test Printing
Explains how to perform test prints to check the printer engine's normal operation.
15.3 Outline of Electrical Components
Lists and locates electrical components like solenoids, motors, fans, sensors, switches, and PCBs.
Chapter 16 Error Code
16.1 Error Code Table
Lists error codes, their details, causes, and recommended actions for troubleshooting.
16.2 Error Code Details
Provides detailed explanations of error codes, including descriptions, causes, and actions.
16.3 Jam Code
Lists jam codes for the main body and ADF, with descriptions of jam conditions.
16.4 Alarm Code
Details alarm codes for the ADF.
16.5 Fax Error Codes
Covers fax error codes, including outlines, user error codes, and service error codes.
Chapter 17 Special Management Mode
17.1 Overview
Provides an overview of the special management mode, its purpose, and how to enter it.
17.2 Troubleshooting
Offers troubleshooting steps for common issues encountered in the special management mode.
Chapter 18 Service Mode
18.1 Outline
Provides an overview of the service mode, including its configuration and screen transitions.
18.2 COPIER
Details various service modes related to the copier function, including display, I/O, adjustment, function, option, and counter settings.
18.3 FEEDER
Covers service modes related to the feeder, including adjustment and function settings.
18.4 FAX
Details service modes related to FAX functions, including SSSW, MENU, NUM, and NCU settings.
18.5 TESTMODE
Covers service modes for test printing and operation checks, including SYSTEM, SCAN, PRINT, FAX, and PANEL tests.
Chapter 19 Upgrading
19.1 Outline
Provides an overview of the firmware upgrade process.
19.2 Making Preparations
Details the required system environment and steps to take before upgrading firmware.
19.3 Downloading System Software
Explains the procedure for downloading system software (firmware) from a PC to the machine.
Chapter 20 Service Tools
20.1 Service Tools
Lists the special and standard tools required for servicing the machine, along with solvents and oils.
20.1.1 Special Tools
Details the special tools required for servicing, including their tool numbers, categories, appearance, and remarks.
20.1.2 Standard Tools
Lists standard tools required for servicing the machine, including tool names and numbers.
20.1.3 Solvent/Oil List
Provides a list of solvents and oils used for cleaning and lubrication during servicing.