Sign In
Upload
Manuals
Brands
Nortel Manuals
Answering Machine
Meridian Mail
Nortel Meridian Mail Manuals
Manuals and User Guides for Nortel Meridian Mail. We have
6
Nortel Meridian Mail manuals available for free PDF download: User Manual, Installation Quick Reference Manual, Utility Manual, Release Note, Reference Manual
Nortel Meridian Mail Utility Manual (160 pages)
Migration Utility
Brand:
Nortel
| Category:
Software
| Size: 3.13 MB
Table of Contents
Meridian Mail to Callpilot Migration Utility Guide
1
Table of Contents
7
Chapter 1 How to Get Help
9
Chapter 2 Understanding the Migration Process
11
Overview
11
Migration Task Flow
13
Migration Limitations
16
Reference Documents
18
Chapter 3 Planning a Meridian Mail Data Collection
19
Meridian Mail Releases and Platforms that Can be Migrated
19
Data that Can or Cannot be Migrated
20
Meridian Mail System Size
22
Types of Data Collection
24
Time Estimates
25
Collecting Data in a Single Session
26
Collecting Data in Multiple Sessions
27
Meridian Mail Data Collection Check List
31
Chapter 4 Collecting Meridian Mail Data
35
Installing the Data Collection Utility
35
Soft Keys
38
Launching the Data Collection Utility
39
Collecting Meridian Mail Data
41
Collecting Meridian Mail Voice Messages
47
Collecting Contact Center Data
48
Reviewing the Meridian Mail Migration Log
53
Chapter 5 Migrating Meridian Mail Data to Callpilot
55
Hardware, Software, Media, and Networking Requirements
55
Staging Area
57
Stopping the Migration
58
Callpilot Migration Check List
59
Migration Sequence
60
Migrating a System with Many Voice Segments or Fax Items
61
Migrating Meridian Mail Data
61
Migrating Contact Center Data
65
Nortel Callpilot
65
Meridian Mail to Callpilot Migration Utility Guide
65
NN44200-502 01.02 Standard
65
Nortel Callpilot
66
Meridian Mail to Callpilot Migration Utility Guide
66
NN44200-502 01.02 Standard
66
Meridian Mail to Callpilot Migration Utility Guide
67
Nortel Callpilot
67
NN44200-502 01.02 Standard
67
NN44200-502 01.02 Standard
68
Nortel Callpilot
68
Meridian Mail to Callpilot Migration Utility Guide
68
Nortel Callpilot
69
Meridian Mail to Callpilot Migration Utility Guide
69
NN44200-502 01.02 Standard
69
Reviewing the Migration Log and Summary
70
Nortel Callpilot
70
Meridian Mail to Callpilot Migration Utility Guide
70
NN44200-502 01.02 Standard
70
Nortel Callpilot
71
Meridian Mail to Callpilot Migration Utility Guide
71
NN44200-502 01.02 Standard
71
Nortel Callpilot
72
Meridian Mail to Callpilot Migration Utility Guide
72
NN44200-502 01.02 Standard
72
Nortel Callpilot
73
Meridian Mail to Callpilot Migration Utility Guide
73
NN44200-502 01.02 Standard
73
Nortel Callpilot
74
Meridian Mail to Callpilot Migration Utility Guide
74
NN44200-502 01.02 Standard
74
Rerunning the Migration
75
Nortel Callpilot
75
Meridian Mail to Callpilot Migration Utility Guide
75
NN44200-502 01.02 Standard
75
Using Application Builder to Complete the Migration of Voice Services
76
Nortel Callpilot
76
Meridian Mail to Callpilot Migration Utility Guide
76
NN44200-502 01.02 Standard
76
Nortel Callpilot
77
Meridian Mail to Callpilot Migration Utility Guide
77
NN44200-502 01.02 Standard
77
Nortel Callpilot
78
Meridian Mail to Callpilot Migration Utility Guide
78
NN44200-502 01.02 Standard
78
Nortel Callpilot
79
Meridian Mail to Callpilot Migration Utility Guide
79
NN44200-502 01.02 Standard
79
Nortel Callpilot
80
Meridian Mail to Callpilot Migration Utility Guide
80
NN44200-502 01.02 Standard
80
Nortel Callpilot
81
Meridian Mail to Callpilot Migration Utility Guide
81
NN44200-502 01.02 Standard
81
Nortel Callpilot
82
Meridian Mail to Callpilot Migration Utility Guide
82
NN44200-502 01.02 Standard
82
Nortel Callpilot
83
Meridian Mail to Callpilot Migration Utility Guide
83
NN44200-502 01.02 Standard
83
Nortel Callpilot
84
Meridian Mail to Callpilot Migration Utility Guide
84
NN44200-502 01.02 Standard
84
Chapter 6 Performing Post-Migration Tasks
85
Disconnecting the Tape Drive
85
Verifying Callpilot System Configuration
85
Nortel Callpilot
85
Meridian Mail to Callpilot Migration Utility Guide
85
NN44200-502 01.02 Standard
85
Nortel Callpilot
86
Meridian Mail to Callpilot Migration Utility Guide
86
NN44200-502 01.02 Standard
86
Nortel Callpilot
87
Meridian Mail to Callpilot Migration Utility Guide
87
NN44200-502 01.02 Standard
87
Verifying Callpilot Network Database
88
Nortel Callpilot
88
Meridian Mail to Callpilot Migration Utility Guide
88
NN44200-502 01.02 Standard
88
Nortel Callpilot
89
Meridian Mail to Callpilot Migration Utility Guide
89
NN44200-502 01.02 Standard
89
Nortel Callpilot
90
Meridian Mail to Callpilot Migration Utility Guide
90
NN44200-502 01.02 Standard
90
Nortel Callpilot
91
Meridian Mail to Callpilot Migration Utility Guide
91
NN44200-502 01.02 Standard
91
Nortel Callpilot
92
Meridian Mail to Callpilot Migration Utility Guide
92
NN44200-502 01.02 Standard
92
Replacing Meridian Mail with Callpilot
93
Nortel Callpilot
93
Meridian Mail to Callpilot Migration Utility Guide
93
NN44200-502 01.02 Standard
93
Running Meridian Mail and Callpilot at the same Time
94
Nortel Callpilot
94
Meridian Mail to Callpilot Migration Utility Guide
94
NN44200-502 01.02 Standard
94
Nortel Callpilot
95
Meridian Mail to Callpilot Migration Utility Guide
95
NN44200-502 01.02 Standard
95
Nortel Callpilot
96
Meridian Mail to Callpilot Migration Utility Guide
96
NN44200-502 01.02 Standard
96
Nortel Callpilot
97
Meridian Mail to Callpilot Migration Utility Guide
97
NN44200-502 01.02 Standard
97
Nortel Callpilot
98
Meridian Mail to Callpilot Migration Utility Guide
98
NN44200-502 01.02 Standard
98
Nortel Callpilot
99
Meridian Mail to Callpilot Migration Utility Guide
99
NN44200-502 01.02 Standard
99
Nortel Callpilot
100
Meridian Mail to Callpilot Migration Utility Guide
100
NN44200-502 01.02 Standard
100
Nortel Callpilot
101
Meridian Mail to Callpilot Migration Utility Guide
101
NN44200-502 01.02 Standard
101
Nortel Callpilot
102
Meridian Mail to Callpilot Migration Utility Guide
102
NN44200-502 01.02 Standard
102
Nortel Callpilot
103
Meridian Mail to Callpilot Migration Utility Guide
103
NN44200-502 01.02 Standard
103
Nortel Callpilot
104
Meridian Mail to Callpilot Migration Utility Guide
104
NN44200-502 01.02 Standard
104
Nortel Callpilot
105
Meridian Mail to Callpilot Migration Utility Guide
105
NN44200-502 01.02 Standard
105
Nortel Callpilot
106
Meridian Mail to Callpilot Migration Utility Guide
106
NN44200-502 01.02 Standard
106
Chapter 7 Troubleshooting
107
Migration Problems
107
Nortel Callpilot
107
Meridian Mail to Callpilot Migration Utility Guide
107
NN44200-502 01.02 Standard
107
Correcting Precheck Inconsistencies
108
Nortel Callpilot
108
Meridian Mail to Callpilot Migration Utility Guide
108
NN44200-502 01.02 Standard
108
Nortel Callpilot
109
Meridian Mail to Callpilot Migration Utility Guide
109
NN44200-502 01.02 Standard
109
Nortel Callpilot
110
Meridian Mail to Callpilot Migration Utility Guide
110
NN44200-502 01.02 Standard
110
Nortel Callpilot
111
Meridian Mail to Callpilot Migration Utility Guide
111
NN44200-502 01.02 Standard
111
Nortel Callpilot
112
Meridian Mail to Callpilot Migration Utility Guide
112
NN44200-502 01.02 Standard
112
Nortel Callpilot
113
Meridian Mail to Callpilot Migration Utility Guide
113
NN44200-502 01.02 Standard
113
Troubleshooting Tools
114
Nortel Callpilot
114
Meridian Mail to Callpilot Migration Utility Guide
114
NN44200-502 01.02 Standard
114
Meridian Mail Data Collection Error Messages
115
Nortel Callpilot
115
Meridian Mail to Callpilot Migration Utility Guide
115
NN44200-502 01.02 Standard
115
Callpilot Migration Error Messages
116
Nortel Callpilot
116
Meridian Mail to Callpilot Migration Utility Guide
116
NN44200-502 01.02 Standard
116
Nortel Callpilot
117
Meridian Mail to Callpilot Migration Utility Guide
117
NN44200-502 01.02 Standard
117
Nortel Callpilot
118
Meridian Mail to Callpilot Migration Utility Guide
118
NN44200-502 01.02 Standard
118
Nortel Callpilot
119
Meridian Mail to Callpilot Migration Utility Guide
119
NN44200-502 01.02 Standard
119
Nortel Callpilot
120
Meridian Mail to Callpilot Migration Utility Guide
120
NN44200-502 01.02 Standard
120
Nortel Callpilot
121
Meridian Mail to Callpilot Migration Utility Guide
121
NN44200-502 01.02 Standard
121
Nortel Callpilot
122
Meridian Mail to Callpilot Migration Utility Guide
122
NN44200-502 01.02 Standard
122
Nortel Callpilot
123
Meridian Mail to Callpilot Migration Utility Guide
123
NN44200-502 01.02 Standard
123
Nortel Callpilot
124
Meridian Mail to Callpilot Migration Utility Guide
124
NN44200-502 01.02 Standard
124
Appendix A Meridian Mail and Callpilot Comparison
125
Overview
125
Nortel Callpilot
125
Meridian Mail to Callpilot Migration Utility Guide
125
NN44200-502 01.02 Standard
125
Nortel Callpilot
126
Meridian Mail to Callpilot Migration Utility Guide
126
NN44200-502 01.02 Standard
126
Callpilot System Setup
127
Nortel Callpilot
127
Meridian Mail to Callpilot Migration Utility Guide
127
NN44200-502 01.02 Standard
127
Nortel Callpilot
128
Meridian Mail to Callpilot Migration Utility Guide
128
NN44200-502 01.02 Standard
128
Nortel Callpilot
129
Meridian Mail to Callpilot Migration Utility Guide
129
NN44200-502 01.02 Standard
129
Comparing Switch and Server Configuration
130
Nortel Callpilot
130
Meridian Mail to Callpilot Migration Utility Guide
130
NN44200-502 01.02 Standard
130
Nortel Callpilot
131
Meridian Mail to Callpilot Migration Utility Guide
131
NN44200-502 01.02 Standard
131
Nortel Callpilot
132
Meridian Mail to Callpilot Migration Utility Guide
132
NN44200-502 01.02 Standard
132
Nortel Callpilot
133
Meridian Mail to Callpilot Migration Utility Guide
133
NN44200-502 01.02 Standard
133
Nortel Callpilot
134
Meridian Mail to Callpilot Migration Utility Guide
134
NN44200-502 01.02 Standard
134
Nortel Callpilot
135
Meridian Mail to Callpilot Migration Utility Guide
135
NN44200-502 01.02 Standard
135
Comparing Call Routing
136
Nortel Callpilot
136
Meridian Mail to Callpilot Migration Utility Guide
136
NN44200-502 01.02 Standard
136
Nortel Callpilot
137
Meridian Mail to Callpilot Migration Utility Guide
137
NN44200-502 01.02 Standard
137
Nortel Callpilot
138
Meridian Mail to Callpilot Migration Utility Guide
138
NN44200-502 01.02 Standard
138
Nortel Callpilot
139
Meridian Mail to Callpilot Migration Utility Guide
139
NN44200-502 01.02 Standard
139
Comparing Networking Solutions
140
Nortel Callpilot
140
Meridian Mail to Callpilot Migration Utility Guide
140
NN44200-502 01.02 Standard
140
Comparing Contact Center Voice Services
141
Nortel Callpilot
141
Meridian Mail to Callpilot Migration Utility Guide
141
NN44200-502 01.02 Standard
141
Nortel Callpilot
142
Meridian Mail to Callpilot Migration Utility Guide
142
NN44200-502 01.02 Standard
142
Comparing Meridian Mail and Callpilot Terminology
143
Nortel Callpilot
143
Meridian Mail to Callpilot Migration Utility Guide
143
NN44200-502 01.02 Standard
143
Nortel Callpilot
144
Meridian Mail to Callpilot Migration Utility Guide
144
NN44200-502 01.02 Standard
144
Nortel Callpilot
145
Meridian Mail to Callpilot Migration Utility Guide
145
NN44200-502 01.02 Standard
145
Nortel Callpilot
146
Meridian Mail to Callpilot Migration Utility Guide
146
NN44200-502 01.02 Standard
146
Appendix B Callpilot Migration Command Reference
147
Using the Callpilot Migration Utility
147
Nortel Callpilot
147
Meridian Mail to Callpilot Migration Utility Guide
147
NN44200-502 01.02 Standard
147
Nortel Callpilot
148
Meridian Mail to Callpilot Migration Utility Guide
148
NN44200-502 01.02 Standard
148
Nortel Callpilot
149
Meridian Mail to Callpilot Migration Utility Guide
149
NN44200-502 01.02 Standard
149
Nortel Callpilot
150
Meridian Mail to Callpilot Migration Utility Guide
150
NN44200-502 01.02 Standard
150
Nortel Callpilot
151
Meridian Mail to Callpilot Migration Utility Guide
151
NN44200-502 01.02 Standard
151
Index
152
Nortel Callpilot
152
Meridian Mail to Callpilot Migration Utility Guide
152
NN44200-502 01.02 Standard
152
Nortel Callpilot
153
Meridian Mail to Callpilot Migration Utility Guide
153
NN44200-502 01.02 Standard
153
Nortel Callpilot
154
Meridian Mail to Callpilot Migration Utility Guide
154
NN44200-502 01.02 Standard
154
Nortel Callpilot
155
Meridian Mail to Callpilot Migration Utility Guide
155
NN44200-502 01.02 Standard
155
Nortel Callpilot
156
Meridian Mail to Callpilot Migration Utility Guide
156
NN44200-502 01.02 Standard
156
Nortel Callpilot
157
Meridian Mail to Callpilot Migration Utility Guide
157
NN44200-502 01.02 Standard
157
Nortel Callpilot
158
Meridian Mail to Callpilot Migration Utility Guide
158
NN44200-502 01.02 Standard
158
Nortel Callpilot
160
Meridian Mail to Callpilot Migration Utility Guide
160
Advertisement
Nortel Meridian Mail User Manual (273 pages)
Nortel Meridian Mail: Users Guide
Brand:
Nortel
| Category:
Software
| Size: 1.89 MB
Table of Contents
Table of Contents
2
Table of Contents
16
Introducing MMR
18
Overview
18
Components of Meridian Mail Reporter
19
Chapter 1 - Introducing MMR
19
MMR Communications
19
MMR Setup
19
MMR Reports
20
Benefits of Using Meridian Mail Reporter
21
Convenience
21
Flexibility
21
Security
21
Centralization
22
Visual Information
22
Ability to Bill Service Usage
23
Historical Information
23
Background Information
24
Getting Started
24
Chapter 2 - Getting Started
24
Introduction
24
MMR Configuration
25
MMR Hardware and Software Requirements
27
Hardware
27
Optional Hardware
28
Software
28
Virtual Memory Settings for Windows 3.1
30
Windows 3.1 Protection and Multitasking
30
Windows 95 and Windows NT Protection
31
MMR Package Contents
31
Setting up Meridian Mail
32
Overview of Converting to Meridian Mail Release 10
32
Overview of Converting to Meridian Mail Release 11
33
Procedures for Converting to Meridian Mail Release 10 or 11
33
Cabling Information
36
Installing MMR
37
Before Installation
37
Introduction
37
Chapter 3 - Installing MMR
37
Installation Disks
37
Configuration Options
38
MMR Setup
38
Online Instructions
38
Installation Checklist
39
Installing the Software
40
After Installation
55
Changing Your Password
55
MMR Setup
58
When to Use the Three MMR Programs
58
MMR Communications
59
MMR Reports
59
Using MMR and Its Online Help
62
Introduction
62
Using MMR
62
Chapter 4 - Using MMR and Its Online Help
63
Installation Disk Setup
63
MMR Setup
63
MMR Communications
64
Download Process
64
Download Schedules
66
Critical Errors
67
Log File
68
MMR Reports
69
Reports, Alerts, and Palettes
69
Reporting Interval
70
Print Preview
72
Triggered Alerts
77
Customization
78
Backup
97
Other Functions of MMR Reports
97
MMR Loader
98
MMR Upgrade
99
Guidelines for Operating MMR
100
All Programs
100
MMR Communications
100
MMR Reports
100
MMR Setup
100
Using Online Help
102
Why MMR Help Is Helpful
102
Before You Begin
103
How MMR Help Is Structured
103
How You Access MMR Help
103
Using Windows 95 Help
103
Using Windows 3.1 Help
105
How MMR Help Is Structured
106
How You Access MMR Help
108
How You Find MMR Help's Information
109
How You Find Procedural Information
110
Chapter 5 - Alerts
119
Critical Seers Alert
119
Seer Alert
119
Application Alerts
120
Failed Outcalls Alert
120
Remote Notification Target Problem Alert
121
Failed Networking Sessions Alert
123
Failed Fax Delivery Alert
124
Security Alerts
125
Excessive After-Hour Logons Alert
125
Excessive Thru-Dialer Access Alert
129
Excessive Failed Logons Alert
130
Excessive Incomplete Voice Mail Accesses Alert
131
Using the Mmr Disks
216
Recovering from Mishaps and Errors
218
Chapter 13 - Troubleshooting
218
To Recover from a Missed Download
218
To Recover from a Time-Out During File Transfer
219
To Fix a Corrupted Database
220
To Stop Interference from Another Newly Installed Program
222
To Recover from Hard Disk Problems or a Virus
223
Error Messages During Installation
224
Error Messages after Installation
225
Critical Error Messages
231
Critical Errors
231
To Troubleshoot a Critical Error
231
Fatal Error Messages
260
Nortel Meridian Mail Installation Quick Reference Manual (190 pages)
Modular Option EC
Brand:
Nortel
| Category:
Network Hardware
| Size: 1.09 MB
Table of Contents
Table of Contents
7
About this Guide
11
Introduction
12
References
13
Warnings and Cautions
14
Switch Software Requirements
17
Introduction
18
Network Message Services
19
Hospitality Voice Services
20
Property Management System
21
Site Survey Checklist
23
Assembly Overview
31
Overview of Installation
32
Configuring the Mass Storage Units
35
Verify Disk and Tape Drive Jumpers and Terminators
37
Tape Drives
41
Installing a One-Node System
45
Overview
46
Verify Backplane Switches, EVB Terminator, and Address Shroud Jumper
47
Shroud Jumper
47
Location of Backplane Switches, Shrouds, and Terminators
49
Location of Components in the Module
50
Location of Components in a Module
66
Location of the Printed Circuit Packs
69
Installing the Meridian Mail to Meridian 1 Interface
81
Overview
82
Install the Network Loop Hardware
83
Install the AML Interface Card
88
Install the AML Cabling
93
Installing Peripheral Devices and Cabling
95
Overview
96
Overview of Installation
97
BIX Block Cabling for Peripheral Devices
112
Data Ports and Connectors
116
Configure the Administration Terminal
118
Configuring the Meridian 1 for Meridian Mail9-1
143
Overview
144
Checking the CPU ROM Daughterboard
146
Configuring the AML Link
148
Defining Meridian Mail in the Customer Data Block
153
Configuring the Trunk Route Data Block (NMS Only)
158
Defining the Meridian Mail Primary ACD Queues
159
Defining the Meridian Mail Secondary ACD Queues
161
Programming the Network Loop
162
Verifying the Network Loop Operation
163
Adding ACD Agents
164
Enabling the AML
167
Set Call Routing Options for User Telephone Sets
170
Saving Meridian 1 Changes
173
Advertisement
Nortel Meridian Mail User Manual (27 pages)
Voice Messaging
Brand:
Nortel
| Category:
Answering Machine
| Size: 0.33 MB
Table of Contents
Table of Contents
4
Working with Meridian Mail Voice Messaging
5
Meridian Mail Voice Messaging at a Glance
6
Using Standard Commands
8
Logging in to Your Mailbox
9
Changing Your Password
10
Recording Greetings
11
Recording Your Name
12
Assigning a Custom Operator
12
Playing Your Messages
13
Calling the Sender
14
Replying to the Sender
14
Replying to the Sender and All Recipients
14
Forwarding a Message
15
Composing a Message
16
Addressing a Message
17
Addressing by Name
18
Checking and Editing Your Message
18
Adding Message Options
19
Distribution Lists
20
Express Messaging
21
Thru-Dialing
21
Remote Notification
22
When You Are the Caller
25
Your Meridian Mail Voice Messaging Numbers
26
Nortel Meridian Mail Release Note (2 pages)
Nortel Meridian Mail: Release Note
Brand:
Nortel
| Category:
PBX
| Size: 0.02 MB
Nortel Meridian Mail Reference Manual (1 page)
Nortel Meridian Mail: Reference Guide
Brand:
Nortel
| Category:
PBX
| Size: 0.04 MB
Advertisement
Related Products
Nortel Meridian Mail 13
Nortel Meridian Meridian 1
Nortel Meridian Mail Reporter 2.0
Nortel Meridian M3900
Nortel Meridian Link
Nortel Meridian Norstar
Nortel Meridian 1 Option 11C Mini
Nortel Meridian HomeOffice II
Nortel Meridian 1 Attendant PC
Nortel Meridian Companion SL
Nortel Categories
IP Phone
Telephone
Switch
Software
Server
More Nortel Manuals
Login
Sign In
OR
Sign in with Facebook
Sign in with Google
Upload manual
Upload from disk
Upload from URL