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Interfaces
6. Toggle off Enable to disable SureLink.
7. Click Apply to save the configuration and apply the change.
Command line
1. Select the device in Remote Manager and click Actions > Open Console, or log into the IX20
local command line as a user with full Admin access rights.
Depending on your device configuration, you may be presented with an Access selection
menu. Type admin to access the Admin CLI.
2. At the command line, type config to enter configuration mode:
> config
(config)>
3. Change to the WAN or WWAN's node in the configuration schema. For example, to disable
SureLink for the Modem interface:
(config)> network interface modem
(config network interface modem)>
4. Disable SureLink:
(config network interface modem> surelink enable false
(config network interface modem)>
5. Save the configuration and apply the change
(config network interface my_wwan surelink)> save
Configuration saved.
>
6. Type exit to exit the Admin CLI.
Depending on your device configuration, you may be presented with an Access selection
menu. Type quit to disconnect from the device.
Disable the default DNS test
Alternatively, you can disable the default DNS test for devices that use a private APN with no Internet
access, or that have restricted wired WAN connections that do not allow DNS resolution, and
configure alternate test.
Web
1. Log into Digi Remote Manager, or log into the local Web UI as a user with full Admin access
rights.
2. Access the device configuration:
Remote Manager:
a. Locate your device as described in
device.
b. Click the Device ID.
IX20 User Guide
Use Digi Remote Manager to view and manage your
Wide Area Networks (WANs)
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