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Fault
Service data are not uploaded to
WEINMANN Emergency
E-mail with 12-lead ECG does not
reach the recipient, or does so with
a severe delay
E-mail does not contain a 12-lead
ECG in the attachment
Cause
WiFi is deactivated
Airplane mode is activated
Unable to connect network
Device not registered with
WEINMANN Connect
E-mail with 12-lead ECG lands in
spam/junk folder of the recipient's
mailbox
E-mail with 12-lead ECG blocked/
delayed by recipient's server
E-mail with 12-lead ECG blocked/
delayed by recipient's server
11 Alarms and faults
Remedy
Activate network
293).
Deactivate airplane mode
10.3.6, p.
263).
Bring device within range of the
network. If necessary, activate a
mobile network.
Configure default network
12.3, p.
292).
Check whether network is
connected to the Internet.
Check whether port 443 is
enabled.
Request connection data for the
network from the system
administrator.
Register the device with
WEINMANN Connect
298).
Add sender's address to list of safe
senders. If necessary: Contact
system administrator.
Add sender's address to list of safe
senders. If necessary: Contact
system administrator.
MEDUCORE Standard
(see 12.3.1, p.
(see
(see
(see 12.4, p.
2
EN
289
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