Troubleshooting - Schlage PIB300 User Manual

Problem
The lock beeper does
not sound and the
keypad does not light
when the Schlage
button is pressed.
The reader is not
working.
The magnetic swipe
card is not reading
correctly (no beeps
or blinks).

Troubleshooting

Possible cause
The reader may not be
properly seated into the
front escutcheon.
The reader connector may
have bent pins.
The through door ribbon
cable may not be properly
plugged in.
The battery or wired
power may be improperly
connected.
The batteries may be
inserted with incorrect
polarity.
The through hole ribbon
cable may be pinched.
The "Mag Track in Use"
default for all magnetic
card credential readers is
"Track2". The magnetic
swipe card data may be on
Track1 or Track3.
Solution
Check that the reader is fully seated
into the front escutcheon.
Check that there are no bent pins in
the reader connector.
Check that the through door ribbon
cable is plugged in correctly. The red
wire should be on the left and not
pinched in the door.
Check that the battery or wired power
is connected correctly.
Check that the batteries are inserted in
the correct polarity.
Refer to the installation instructions
that came with the AD-250 lock, or this
user guide for details on the above
mentioned procedures.
Check that the through hole ribbon
cable is not pinched.
Use the SUS to change "Mag Track in
Use". Select AD-250 "Lock Properties",
"Reader" tab, and "MAG Card Track
Selection".
Refer to the installation instructions
that came with the AD-250 lock, or
the SUS user guide for details on the
above mentioned procedures.
11 • Schlage • AD-250 user guide