Schlage PIB300 User Manual page 1039

Appendix D - Troubleshooting Guide
Appendix D
Troubleshooting Guide
Display Messages During Verification
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Various messages can appear on the HandPunch's display during hand verification.
These messages are defined in Table 18.
Table 11: Display Messages During Verification
Message
PLACE HAND
ID VERIFIED
REMOVE HAND
TRY AGAIN
ID REFUSED
ENTER ID
• If the display shows TRY AGAIN, you are not verified. You may have made an error
in entering your ID number or in placing your hand on the platen. Re-enter your ID
number and try again, taking care to follow proper hand placement rules (see page 35).
•
• If the display shows TIME RESTRICTION, you are not authorized to punch in at this
time. If this seems to be in error, contact your supervisor about time restrictions.
•
• After a pre-programmed number of denied attempts, an ID number will no longer be
accepted and the display will appear as follows.
ID INVALID
TEMPORARILY
The platen is ready to receive your hand for verification.
You are verified, proceed.
Remove your hand and place it on the platen again. Follow
proper hand placement rules.
Your attempt was rejected. Repeat verification following proper
hand placement rules.
Your rejections exceeded the maximum number of tries
allowed. Wait until another employee has verified and try again
or call your supervisor
You entered your ID number incorrectly or your access time is
restricted.
Definition