Tftp Server Does Not Work; Unable To Retrieve Event Logs Through Https; Uploading Configuration Files; Client Connection Issues - Proxim ORiNOCO AP-800 Installation And Management Manual

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8.7.8 TFTP Server Does Not Work

With TFTP, you can transfer files to and from the device. If a TFTP server is not properly configured and running, you cannot
upload and download files.
The TFTP server:
Can be situated either local or remote
Must have a valid IP address
Must be set for send and receive without time-out
Must be running only during file upload and download
If the TFTP server does not upload or download files, it could mean:
The TFTP server is not running
The IP address of the TFTP server is invalid
The upload or download directory is not correctly set
The file name is not correct

8.7.9 Unable to Retrieve Event Logs through HTTPS

If using Internet Explorer 7 and are not able to retrieve event logs through HTTPS, do the following:
1. Open Internet Explorer
2. Navigate to Tools > Internet Options > Advanced
3. Go to Security and uncheck/unselect Do not save encrypted pages to disk
Alternatively, use Mozilla Firefox 3.5 or later.

8.7.10 Uploading Configuration Files

If you are trying to upload the configuration files of the older versions below AP 3.0 on AP 4.0, the device hangs and does not
perform the normal AP functionality.
This issue can be recovered by just deleting the uploaded configuration file and resetting the factory values, by using soft and
hard reload functionality of the device. See

8.7.11 Client Connection Issues

8.7.11.1 Client Software Finds No Connection
Make sure you have configured your client software with the proper Network Name (VAP SSID) and Security settings.
Network Names and WEP Keys are typically allocated and maintained by your Network Administrator.
8.7.11.2 Intermittent Loss of Connection
1. Make sure you are within the range of an active device.
2. You can check the signal strength by using the signal strength gauge on the client software.
8.7.11.3 Client Does Not Receive an IP Address - Cannot Connect to Internet
1. Check the IP configuration of the device by logging on to the web interface.
2. Check whether the DHCP server can be reached from the device. This can be verified by pinging the DHCP server from
a wired station connected to the same switch as that of the device.
3. If VLAN is configured for the SSID, check whether the DHCP server is available in that VLAN.
ORiNOCO® AP-800 and AP-8000 Installation and Management Guide
Recovery Procedures
Troubleshooting
205

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