Error Troubleshooting
No Suitable Paper
Applicable Error
Initial Actions
2-76
The Main Paper Tray, or Bypass Tray, has run out of paper, or the size (or type) of
paper does not match the specified print size (or type).
•
024-963: No Suitable Paper
•
Check that the correct paper is in the paper tray. Change, or load, the paper if
necessary.
•
Cycle printer power.
•
If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts
Registration Sensor, PL2.3.10
■
Regi Sensor Harness, PL2.3.22
■
MCU Board, PL7.1.3
■
Troubleshooting Procedure Table
Step
Actions and Questions
1
Check connectors P/J23 and P/J230
between the MCU Board and the
Registration Sensor.
Are the connections secure?
2
Does the error persist?
3
Disconnect P/J23 and P/J230. Check
harness continuity.
Is the harness damaged?
4
Replace the IP Board (page 4-45).
Does the error persist?
5
Disconnect the MCU Board P/J23.
Is the voltage across ground and
J23-1 +3.3 VDC?
Xerox Internal Use Only
Wiring and Plug/Jack Map References
"Map 1" on page 7-3
■
"Drive" on page 7-14
■
Yes
Go to Step 2.
Go to Step 3.
Repair the
harness.
Go to Step 5.
Replace the
Registration
Sensor
(page 4-30).
Phaser 3010/3040/WorkCentre 3045 Service
No
Secure the
connectors.
Complete.
Go to Step 4.
Complete.
Replace the
MCU Board
(page 4-43).