No Suitable Paper - Xerox Phaser 3010 Service Manual

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Error Troubleshooting

No Suitable Paper

Applicable Error
Initial Actions
2-76
The Main Paper Tray, or Bypass Tray, has run out of paper, or the size (or type) of
paper does not match the specified print size (or type).
024-963: No Suitable Paper
Check that the correct paper is in the paper tray. Change, or load, the paper if
necessary.
Cycle printer power.
If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts
Registration Sensor, PL2.3.10
Regi Sensor Harness, PL2.3.22
MCU Board, PL7.1.3
Troubleshooting Procedure Table
Step
Actions and Questions
1
Check connectors P/J23 and P/J230
between the MCU Board and the
Registration Sensor.
Are the connections secure?
2
Does the error persist?
3
Disconnect P/J23 and P/J230. Check
harness continuity.
Is the harness damaged?
4
Replace the IP Board (page 4-45).
Does the error persist?
5
Disconnect the MCU Board P/J23.
Is the voltage across ground and
J23-1 +3.3 VDC?
Xerox Internal Use Only
Wiring and Plug/Jack Map References
"Map 1" on page 7-3
"Drive" on page 7-14
Yes
Go to Step 2.
Go to Step 3.
Repair the
harness.
Go to Step 5.
Replace the
Registration
Sensor
(page 4-30).
Phaser 3010/3040/WorkCentre 3045 Service
No
Secure the
connectors.
Complete.
Go to Step 4.
Complete.
Replace the
MCU Board
(page 4-43).

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Phaser 3040Workcentre 3045

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