Flows 26 Pdl Request 016-720 - Dell 2130cn Service Manual

Flows 26 PDL Request 016-720

Check the printer driver
Did the customer install the correct
printer driver?
Yes
Checking the memory capacity for print
Print the small size file (like a Windows
test print).
Does the error still occur when printing?
Yes
Check whether the version of the
firmware is the latest, referring to the
Printer Information via the Tool Box.
Checked by [Printer Information] of the
[Printer Settings Report] tab in Tool
Box.
For the latest version information, refer
to the Dell Support Web Site.
Is the firmware the latest version?
Yes
Divide the printing job.
Is it printed correctly?
Yes
END
No
Install the printer driver.
No
Divide the printing job.
No
Download the latest
version of the firmware
from the Dell Support Web
Site.
No
Replace the PWBA ESS.
(Refer to Removal 42/
Replacement 12.)
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Chapter 1 Troubleshooting