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Dell 2355dn User Manual

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Dell™ 2355dn Laser MFP
User's Guide

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  • Page 1 Dell™ 2355dn Laser MFP User’s Guide...
  • Page 2: Delltm 2355Dn Laser Mfp User's Guide

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit www.support.dell.com.
  • Page 3 Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
  • Page 4: Finding Information

    CD to provide last-minute updates about technical changes to your printer or advanced technical reference material for experienced users or technicians. • How to use my printer Quick Reference Guide Quick Reference Guide Dell 2355dn MFP Quick Reference Guide Quick Reference Guide Front Operator Panel Operator Panel Front...
  • Page 5 • Downloads - Drivers • Reference - Printer documentation and product specifications You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.
  • Page 6: Table Of Contents

    Contents DellTM 2355dn Laser MFP User’s Guide ......1 Contacting Dell ........... 1 Finding Information .
  • Page 7 Software Overview ..........50 Dell Printer Configuration Web Tool ....... . . 52 Printer Status.
  • Page 8 Uninstalling Software ..........69 Using the Dell Toner Management System ......70 Printer Status Monitor .
  • Page 9 Dell Tab........
  • Page 10 Using Watermarks..........131 Using an Existing Watermark .
  • Page 11 About Dell Scan Manager........158...
  • Page 12 Setting up the Email Account ........174 Scanning by a network connection .
  • Page 13 Setting the Time and Date......... 198 Setting Daylight Savings Time .
  • Page 14 Sending a Delayed Fax ........217 Sending a Priority Fax .
  • Page 15 Using the Unified Driver Configurator ......249 Printers Configuration........250 Scanners Configuration.
  • Page 16 Paper Feed Jam (tray 1) ........285 Paper Feed Jam (optional tray 2) .
  • Page 17 Paper Specifications ..........336 Overview.
  • Page 18: Unpacking Your Printer

    NOTE: Leave the printer in the box until you are ready to install it. In addition to the Dell 2355dn Laser MFP, ensure that you have the following items in the box. If there is a missing item, contact Dell:...
  • Page 19 The appearance of the power cord and the telephone line cord may differ according to your country’s specifications. b The Software and Documentation CD contains Dell printer drivers, Scan drivers, Printer Settings Utility, Set IP, Macintosh driver, Linux driver, Dell Toner Management System, SmarThru Office and a User’s Guide.
  • Page 20 NOTE: To confirm the scanner is unlocked, open the scanner cover and ensure that the blue latch is in the unlocked ( ) position. If the latch is not in the unlocked position, reach under the operator panel and pull it forward. If the scan switch is locked, you cannot copy or scan. NOTE: When you are moving the printer or do not intend to use it for a long period of time, move the switch BACKWARD to the lock position, as shown.
  • Page 21: About Your Printer

    About Your Printer These are the main components of your printer. The following illustrations show the standard Dell 2355dn Laser MFP and an optional tray 2 attached: Front View document width DADF (Duplex Automatic document input tray guides Document Feeder) cover operator panel (See "Operator Panel...
  • Page 22: Rear View

    Rear View USB port rear door (open for face up output) power switch locking unit slot network port optional tray 2 cable connector telephone line socket (Line) power receptacle control board cover extension telephone socket (EXT) optional tray 2 cable If you want to connect the extension phone or answering machine, see "Making Connections".
  • Page 23: Operator Panel Button Functions

    Operator Panel Button Functions Status LED Fax keys Function keys Common keys Common Keys Press: Stop an operation at any time, or return to main menu. Reverts the current setting to the default values. Start a job. Function Keys Press: Deletes characters in the edit area.
  • Page 24: Fax Keys

    Fax Keys Press: Dial/Enter number. Understanding the Status LED When the problem occurs, the Status LED indicates the machine's condition by the light color of it's action. Status Description • The machine is off-line. • The machine is in power save mode. When data is received, or any button is pressed, it switches to on-line automatically.
  • Page 25: Introducing The Home Screen

    Introducing the Home Screen Touchscreen The home screen on the control panel allows user-friendly operation of the machine. Once you press the home icon ( ) on the screen, it shows the home screen. • Copy: Enters the copy menu. •...
  • Page 26 • : Return to the upper menu. • : Deletes all characters in the input area. • : Moves the cursor between characters in the input area. • : Deletes the character on the left side of the cursor. • : Saves and closes input result.
  • Page 27: Using Shortcut Menu

    Using Shortcut Menu You can set the option which is frequently used on home screen. Creating Shortcut Menu Press Shortcut ( ) from the home screen. Press the left/right arrows to select the you want shortcut. Press the left/right arrows to select the feature you want. If you want to change shortcut name, press when the confirmation window appears and enter the new name using the keyboard.
  • Page 28: Internal Fonts

    Internal Fonts The Dell 2355dn Laser MFP Laser printer supports the PCL and PS fonts. If you want to see the PCL and PS font list, follow these steps: Printing the PCL Font list Press Setup Machine Setup from the home screen.
  • Page 29: Setting Up The Hardware

    Setting up the hardware This section shows the steps to set up the hardware which is explained in the Placemat. Make sure you read the Placemat and complete the following steps: Select a stable location. Select a level, stable place with adequate space for air circulation. Allow extra space to open covers and trays.
  • Page 30: Installing The Toner Cartridge

    Install the print cartridge. Load paper. See "Loading Paper". Make sure that all the cables are connected to the printer. Turn the printer on. NOTE: When you move the printer, do not tilt or turn it upside down. Otherwise, the inside of the printer may be contaminated by toner, which can cause damage to the printer or result in bad printing quality.
  • Page 31 NOTE: If toner comes into contact with your clothing, wipe the toner off with a dry cloth and wash your clothing in cold water. Hot water sets toner into fabric. Holding the toner cartridge by the handle, slide it into the printer until it locks firmly into place.
  • Page 32: Loading Paper

    Loading Paper Load up to 250 sheets of plain paper (75 g/m , 20lb) in the paper tray. NOTE: Set the paper type and size after loading paper into the paper tray. See "Setting the Paper Type" and "Setting the Paper Size" for the paper used in copying and faxing, or "Paper Tab" for computer printing.
  • Page 33 Slide in the paper length guide until it rests against the end of the paper stack. For paper smaller than Letter size, adjust the rear paper length guide so that it lightly touches the paper stack. Pinch the paper width guide, and move it towards the stack of paper until it touches the side of the stack.
  • Page 34 Insert the paper stack into the paper tray with the side to be printed on facing down. Do not exceed the maximum stack height indicated by the paper limit marks on both the inside walls of the tray. NOTE: Overloading the paper tray may cause paper jams. NOTE: Improper adjustment of paper guides can result in paper jams.
  • Page 35 Slide the paper tray back into the printer. Set the paper type and size. For more information, see "Setting the Paper Type" and "Setting the Paper Size".
  • Page 36: Making Connections

    Making Connections Connecting the Telephone Line RJ11 telephone line socket (Line) To the wall jack Plug one end of a telephone line cord into the RJ11 telephone line socket (FAX) and the other end into an active wall jack. To connect a telephone and/or answering machine to your printer, remove the plug from the extension telephone socket (EXT) ( ) and plug the telephone or answering machine into the extension telephone socket (EXT).
  • Page 37 If connecting a FAX using an answering machine or telephone answering device (TAD): Compute Telephone Answering Device NOTE: Set rings to answer to digit greater than the "Ring to Answer" setting for the telephone answering device (TAD). If connecting a FAX using a computer modem: Telephone Answering Device NOTE: Set rings to answer to digit greater than the "Ring to Answer"...
  • Page 38 NOTE: Phone adaptor not supplied for the United Kingdom. You are advised to buy from local suppliers. If the phone communication is serial in your country (such as Germany, Sweden, Denmark, Austria, Belgium, Italy, France, and Switzerland), connect the telephone or answering machine as shown in the following figure.
  • Page 39: Connecting The Printer Cable

    "Connecting the printer to the Network". NOTE: USB cables are sold separately. Contact Dell to purchase a USB cable. NOTE: Connecting the printer to the USB port of the computer requires a certified USB cable.
  • Page 40 Connecting the printer to the Network Ensure that the printer, computer, and any other attached devices are powered off and unplugged. Connect one end of a standard category 5 Unshielded Twisted Pair (UTP) network cable to a LAN drop or hub, and the other end to the Ethernet network port on the back of the printer. The printer automatically adjusts for the network speed.
  • Page 41: Powering On The Printer

    Powering On the Printer CAUTION: The fusing area at the rear part of the inside of your printer becomes hot once the printer is powered on. CAUTION: Be careful not to be burned when you access this area. CAUTION: Do not disassemble the printer when it is powered on. If you do, it may give you an electric shock.
  • Page 42: Setting Fax Setup Sequence

    Setting fax setup sequence Set the language. See "Changing the Display Language". Select the country. See "Selecting Country". Set the date and time. See "Setting the Time and Date". When fax setup confirmation window appears, select If you selected , your printer restores the fax settings as default. If you selected Enter the machine ID.
  • Page 43: Dell 2355Dn Laser Mfp Menu Functions

    Dell 2355dn Laser MFP Menu Functions The control panel provides access to various menus to set up the machine or use the machine's functions. These menus can be accessed by pressing touching them on the display screen. NOTE: Some menus may not appear in the display depending on options or setup.
  • Page 44: Printing The Printer Setting And Op-Panel Menu Setting

    Printing the Printer setting and Op-panel Menu setting NOTE: This will be helpful for the users to maneuver through the op-panel setting and tree in changing the defaults. Printing the Printer setting Press Setup Machine Setup from the home screen. Press the Next ( ) button.
  • Page 45: Changing The Display Language

    Changing the Display Language To change the displayed language that the operator panel displays, follow these steps: Press Setup Machine Setup from the home screen. Press the Next ( ) button. Press the up/down arrows to select Initial Setup. Press the up/down arrows to Language. Press the left/right arrows to select the language you want.
  • Page 46: Setting The Time And Date

    Setting the Time and Date The time and date are printed on all faxes. NOTE: It may be necessary to reset the correct time and date if loss of power to the printer occurs. To set the time and date: Press Setup Machine Setup from the home screen.
  • Page 47: Setting The Sound/Volume

    Setting the Sound/Volume You can set the volume for button sounds, notice alarms, and the sound that occurs during a fax job. Press Setup Machine Setup from the home screen. Press the Next ( ) button. Press the up/down arrows to select Initial Setup. Press the up/down arrows to select Sound &...
  • Page 48: Scanner Lamp Power Save Mode

    Scanner Lamp Power Save Mode The scan lamp under the document glass automatically turns off when it is not in actual use after a preset period to reduce power consumption and extend the lamp life. The lamp automatically turns on and the warm-up cycle begins whenever any key is pressed or the DADF cover is opened or a document is detected in the DADF.
  • Page 49: Setting The Job Management

    Setting the Job Management Press Setup Machine Setup from the home screen. Press the Next ( ) button. Press the up/down arrows to select the job management and press Job Management. Set each option as you want. • Stored Jobs: Print jobs currently stored in the RAM disk. •...
  • Page 50: Ignoring Blank Pages

    Press the left/right arrows to select the option in Warning Level and Alert On Panel. Press the home icon ( ) to return to the Standby mode. Ignoring Blank Pages The printer detects the printing data from computer whether a page is empty or includes any data. To skip the blank pages at printing document, follow these steps: Press Setup Machine Setup from the home screen.
  • Page 51: Software Overview

    PS driver- PostScript Printer Description (PPD) file. You can use the PostScript driver to print documents. • Dell Scan Manager- enables you to scan a document on your printer and save it to a network-connected computer. • Linux driver- enables you to print and scan in a Linux environment.
  • Page 52 • LDAP- enables you to store e-mail addresses in the (LDAP) server. Also, supports a method In the Embedded Web Service, you can set the of securing LDAP communication via SSL. LDAP server attributes.
  • Page 53: Dell Printer Configuration Web Tool

    The Dell Printer Configuration Web Tool is only available when the multi-function printer is connected to a (or the) network. See page "Minimum Requirements". To launch the Dell Printer Configuration Web Tool, just type your network printer's IP address in your Web browser.
  • Page 54: Printer Status

    Printer Status Get immediate feedback on printer supply status. When the toner is running low, click the toner supplies link on the first screen to order additional toner cartridges. Printer Settings Change the printer settings, view the printer settings status, and update the print server firmware. NOTE: Configuration Menu blocks the user from altering the operator panel setting unless the correct password is entered.
  • Page 55: Fax Settings

    Fax Settings Configure fax settings such as fax cover, receive mode, phone book, and fax server settings. Fax server setting is needed for sending fax using a fax server. For information about configuring fax server parameters, contact the fax server administrator. Available Options for FAX Server Option Description...
  • Page 56: Email Settings

    Email Settings Receive an email when the printer needs supplies or intervention. Type your name or the key operator’s name in the email list box to be notified. Through this menu the following features can be programmed: • SMTP Server Setup •...
  • Page 57 Option Description Setup POP3 POP3 Server and Specifies the POP3 server address in IP address format of before SMTP Port "aaa.bbb.ccc.ddd" or as a DNS host name up to 63 characters. And specifies the POP3 server port number up to 15 alphanumeric characters.
  • Page 58 Available Options for LDAP Server Option Description LDAP Server LDAP Server and Specifies the LDAP server address in IP address format of Setup Port "aaa.bbb.ccc.ddd" or as a DNS host name up to 63 characters. And specifies the LDAP server port number up to 15 alphanumeric characters.
  • Page 59: Copy Printer Settings

    Keep track of printing trends, such as paper usage and the types of jobs being printed. Set Password Dell Printer Configuration Web Tool (Embedded Web Service) can be locked by setting password. When any of the printer settings are changed using this tool, it will prompt for User name and Password.
  • Page 60: Installing Software In Microsoft ® Windows ® Operating System

    2003 Server 2008, ® ® Windows Vista , Windows 7 and Windows Server 2008 R2, the system administrator should install Dell software. Supported Operating Systems • Windows 2000 Professional or Advanced Server • Windows XP Home edition or Professional •...
  • Page 61: Installing Dell Software For Local Printing

    Installing Dell Software for Local Printing A local printer is a printer attached to your computer using a USB cable. If your printer is attached to a network instead of your computer, skip this step and go on to "Installing Dell Software for Network Printing".
  • Page 62 If necessary, select a language by pressing the Language button on the main screen. Select Typical Installation to install the software and the User’s Guide. If you select Custom Installation, select the components to be installed. You can also change the destination folder. Click Next. NOTE: If your printer is not connected to the computer, the following printer not founder windows will appear.
  • Page 63 When the installation is complete, you may print a test page. Click Finish to complete the installation and close the wizard. You are now ready to print.
  • Page 64: Network Installation

    Network Installation Assigning an IP Address Before using the printer on the network, you must set an IP address, subnet mask, and gateway for the printer. If you want DHCP or BOOTP to automatically set the IP address, a DHCP or BOOTP server must exist on the network.
  • Page 65: Installing Dell Software For Network Printing

    Installing Dell Software for Network Printing When you connect your printer to the network, you must first configure the TCP/IP settings for the printer. After assigning and verifying the TCP/IP settings, you are ready to install the Dell software on each network printer.
  • Page 66 If you want to install the drivers on this computer for network operation, select Local Installation, and then click Next. If you want to install the Dell software on remote computers or network servers on the same network, select Remote Installation. The domain administrator’s ID and password are required.
  • Page 67 The list of printers available on the network appears. Select the printer that you want to install from the list and then click Next. If you do not see your printer in the list, click Refresh to refresh the list or click Add Printer to add your printer to the network.
  • Page 68 The screen displays the printer drivers installed on your computer. You can change the printer name, set the printer to be shared on the network, and set the printer as the default printer. Click Next. Select Custom Installation. Click Next. If you select Typical Installation, go to step 9.
  • Page 69 When the printer installation is complete, you may print a test page. Click Finish to complete the installation and close the wizard. You are now ready to print. NOTE: For information about installing the wireless network interface card and configuring the network parameters, refer to Wireless Network Quick Install Guide.
  • Page 70: Uninstalling Software

    From the Start menu, select Programs Dell Printers Dell 2355dn Laser MFP Dell MFP Software Uninstall. Select the software you want to remove. Click Next. The selected driver and all of its components are removed from your computer.
  • Page 71: Using The Dell Toner Management System

    Using the Dell Toner Management System The Printer Status Monitor displays the status of the printer that is connected to the local network. Printer Ready, Printer Offline, Error-Check Printer, and the toner level or Toner Low alerts will for your printer.
  • Page 72: Printer Settings Utility

    Operating System". To open the Printer Settings Utility: From the Start menu, select Programs Dell Printers Dell 2355dn Laser MFP Printer Settings Utility. The Printer Settings Utility window opens. The Printer Settings Utility window provides several features; Directory (Phonebook, Address Book), Fax Setting, and Setting.
  • Page 73: The Directory Section

    The Directory Section Click the Phonebook or Address Book section and the Setting button to create and edit Phonebook or Emailbook entries. Phonebook entries Retrieve the Phonebook entries from the printer Allows you to edit a to the Printer Settings selected Phonebook Utility.
  • Page 74: The Fax Setting Section

    The Fax Setting Section Click each item under Fax Setting to setup the fax configuration. The printer setup contains the printer ID and printer fax number. You can select Printer Setup, Toll Save, and Default Output Options. Enter your printer ID. Enter your fax number.
  • Page 75: The Emulation Section

    The Emulation Section Click the Emulation section and select the emulation from the drop-down list. Also you can add additional fonts. You can select Emulation Setting. If you want additional PCL fonts and PS fonts, select Store PCL Font and Macro in Emulation Setting.
  • Page 76: Firmware Update Utility

    Dell 2355dn Laser MFP Firmware Update Utility. Download the latest firmware. Click http://support.dell.com. If your printer is connected with an USB cable, click USB Connected Printer. Or if your printer is connected with a network cable, click Network Connected Printer.
  • Page 77 Click Browse and select the downloaded firmware file. Click Update Firmware.
  • Page 78: Set Ip Address Utility

    MAC address. From the Start menu, select Programs Dell Printers Dell 2355dn Laser MFP Set IP Address. Click in the SetIP window to open the TCP/IP configuration window. Enter the network card's MAC address, IP address, subnet mask, default gateway, and then...
  • Page 80: Paper Handling

    Paper Handling Print Media Guidelines Storing Print Media Identifying Print Media Sources and Specifications Selecting an Output Location Loading Print Media in the Paper Tray Using the MPF (Multi purpose feeder) Setting the Paper Size Setting the Paper Type Setting the Paper Tray Tray Behavior...
  • Page 81: Print Media Guidelines

    Print Media Guidelines Print media is paper, card stock, transparencies, labels, and envelopes. Your printer provides high quality printing on a variety of print media. Selecting the appropriate print media for your printer helps you to avoid printing problems. This chapter provides information on how to help you make print media selections, how to care for the print media, and how to load it in the tray 1, optional tray 2, or MPF.
  • Page 82 Moisture Content The amount of moisture in the paper affects both print quality and the ability of the printer to feed the paper properly. Leave the paper in its original wrapper until you are ready to use it. This limits the exposure of the paper to moisture changes that can degrade its performance.
  • Page 83 • Recycled papers containing more than 25% post-consumer waste that do not meet DIN 19 309 • Recycled paper having a weight less than 60 g/m (16 lb) • Multiple-part forms or documents Selecting Paper Proper paper loading helps prevent jams and ensures trouble-free printing. To help avoid jams or poor print quality: •...
  • Page 84 Use papers printed with heat-resistant inks which have been designed for use in xerographic copiers. The ink must withstand temperatures of 180° C (356° F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in the toner or the silicone in the fuser.
  • Page 85: Transparencies

    Print Media Source Top of Page Print Side Portrait Landscape Face up Logo enters the Left side of tray printer first Selecting Prepunched Paper Prepunched paper brands can differ in the number and placement of holes and in manufacturing techniques. Use the following guidelines to select and use prepunched paper: •...
  • Page 86: Envelopes

    Selecting Transparencies The printer can print directly on transparencies which have been designed for use in laser printers. Print quality and durability depends on the transparency used. Always print samples on the transparencies you are considering before buying large quantities. Check with the manufacturer or vendor to determine whether your transparencies are compatible with laser printers that heat transparencies to 180°...
  • Page 87: Labels

    See "Using the MPF (Multi purpose feeder)" for instructions on loading an envelope. NOTE: You can improve the printing quality of envelopes by pulling down the rear door to open and pushing the two blue pressure levers down. This instruction will be especially helpful for DL and C5 size envelopes.
  • Page 88: Card Stock

    Try a sample of any label you are considering using with the printer before purchasing a large quantity: • Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate your printer and your cartridge with adhesive, and could void your printer and cartridge warranties.
  • Page 89: Storing Print Media

    Storing Print Media Use the following guidelines for proper print media storage. These help avoid print media feeding problems and uneven print quality: • For best results, store print media in an environment where the temperature is approximately 21° C (70° F) and the relative humidity is 40%. •...
  • Page 90: Identifying Print Media Sources And Specifications

    Identifying Print Media Sources and Specifications The following tables provide information on standard and optional sources, including the print media sizes that you can select from the paper size menu and supported weights. NOTE: If you use a print media size not listed, select the next larger size. Media Input Capacity Paper Paper Tray (tray 1 and optional tray 2) MPF...
  • Page 91 Legend Dimensions Paper Tray (tray 1 Duplex printing and optional tray 2) Y- indicates Support Print Media Size JIS B5 7.17 x 10.1 in. (182 x 257 mm) ISO B5 6.93 x 9.84 in. (176 x 250 mm) Letter 8.5 x 11 in. (215.9 x 279.4 mm) Legal 8.5 x 14 in.
  • Page 92 Print Media Supported Print Media (Paper) Types Paper Tray (tray 1 and optional tray 2) Plain, Thin, Recycled, Letterhead Thick, Bond, Preprinted, Colored Card Stock Transparencies Labels Dual-web and Integrated Labels Envelopes Print Media Types and Weights Print Media Type Print Media Weight Tray 1 and Optional Tray 2 Paper...
  • Page 93 Print Media Type Print Media Weight Tray 1 and Optional Tray 2 Labels-maximum Paper 163 g/m (43 lb bond) Dual-web paper 163 g/m (43 lb bond) Polyester 163 g/m (43 lb bond) Vinyl 163 g/m (43 lb liner) Integrated Forms Pressure- 135-140 g/m sensitive area...
  • Page 94: Selecting An Output Location

    Selecting an Output Location The printer has two output locations; the output tray (face down) and the rear door (face up). Rear Door Output Tray To use the output tray, ensure that the rear door is closed. To use the rear door, open it. NOTE: If paper coming out of the output tray has problems, such as excessive curl, try printing to the rear door.
  • Page 95: Printing To The Output Tray (Face Down)

    Printing to the Output Tray (Face down) The output tray collects printed paper face-down, in the correct order. The tray should be used for most print jobs. If necessary, expand the paper output extension to keep the print media from falling off the output tray.
  • Page 96 CAUTION: The fuser area inside of the rear door of your printer becomes very hot when in use. Take care when you access this area.
  • Page 97: Loading Print Media In The Paper Tray

    Loading Print Media in the Paper Tray You can load approximately 250 sheets of plain paper in the tray 1 or the optional tray 2. If you purchased the optional tray 2, see "Installing an Optional Tray 2" for installing instructions. For faxing, you can use A4, letter or legal paper only.
  • Page 98: Using The Mpf (Multi Purpose Feeder)

    Using the MPF (Multi purpose feeder) Use the MPF to print transparencies, labels, envelopes or postcards in addition to making quick runs of paper types or sizes that are not currently loaded in the paper tray. Postcards, 3.5 by 5.83 in. (index) cards and other custom-sized materials can be printed with this printer.
  • Page 99 Load the print material with the side to be printed on facing up Depending on the paper type you are using, keep the following loading method: • Envelopes: load them with the flap side down and with the stamp area on the top left side.
  • Page 100 Squeeze the width guide and adjust it to the width of the print material. Do not force too much, or the paper will be bent, which will result in a paper jam or skew. After loading paper, set the paper type and size for the MPF. See "Setting the Paper Type" for copying and faxing or "Paper Tab"...
  • Page 101: Setting The Paper Size

    Setting the Paper Size After loading paper in the paper tray, you need to set the paper size from the operator panel. This setting will apply to Fax and Copy modes. For Computer printing, you need to select the paper type in the application program you use.
  • Page 102 Adjust the option you want using the left/right arrows Press the home icon ( ) to return to the Standby mode.
  • Page 103: Setting The Paper Tray

    Setting the Paper Tray This feature allows you to select the tray and paper that you want to use for a printing job. Paper size and paper tray are adjusted here. Setting the Tray linking If tray 1 and tray 2 are filled with letter size paper, when tray1 is empty and this option is On, then the machine continues printing using the paper in tray 2.
  • Page 104: Setting The Paper Feeding Flow

    Setting the paper feeding flow Press Setup Machine Setup from the home screen. Press the Next ( ) button. Press the up/down arrows to select Tray Behavior. Press the up/down arrows to select Configure MPF. Press the left/right arrows to select the paper tray you are using. •...
  • Page 105: Tray Behavior

    Tray Behavior Tray Linking Tray linking enables the automatic linking feature for trays when you load the same size and type of print media in multiple sources. The printer automatically links the trays; when one tray is not available for paper empty or mismatch, the printer will use the next available linked tray to feed print media for the printing.
  • Page 106: Mpf

    MPF can be configured to behave in Tray Mode or in Bypass Mode by setting the Configure MPF menu in the operator panel. Bypass Mode In this mode the printer pulls the paper from MPF first unless it is closed or empty. MPF gets the highest priority and pulls whatever media is present in the MPF.
  • Page 108: Printing

    Printing Printing a Document Printer Settings Printing Multiple Pages on One Sheet of the Paper Fitting Your Document to a Selected Paper Size Printing Posters Change Percentage of Your Document Printing Booklets Printing on Both Sides of Paper Using Watermarks Using Overlays...
  • Page 109: Printing A Document

    Your printer prints documents using the Printer Control Language (PCL) or PostScript (PS) printer driver. When you install the Dell software, your printer automatically installs the PCL printer driver. Installing the PS printer driver is optional. See "Installing Dell Software for Local Printing".
  • Page 110 The following procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to your software application’s User’s Guide for the exact printing procedure.
  • Page 111: Canceling A Print Job

    Canceling a Print Job There are two ways to cancel a print job: To stop a print job from the operator panel: Press Cancel ( ). Your printer finishes printing the page in progress and deletes the rest of the print job. Pressing the button cancels only the current job.
  • Page 112: Printer Settings

    For Windows Server 2008 R2, click Control Panel Hardware Devices and Printers. Point to the Dell 2355dn Laser MFP printer. Right-click on the printer icon and click Print Setup or click Properties. Change the settings on each tab and click OK.
  • Page 113: Basic Tab

    Basic Tab The Basic tab provides options for you to adjust how the document appears on the printed page. The Layout Options section includes advanced printing options, such as Multiple Pages Per Side Poster Printing  The preview image  shows the sample page with the settings you currently specified.
  • Page 114 Property Description  Orientation Orientation allows you to select the direction in which information is printed on a page. • Portrait prints across the width of the page, letter style. • Landscape prints across the length of the page, spreadsheet style. If you want to rotate the page 180-degrees, check Rotate 180 Degrees.
  • Page 115: Paper Tab

    Paper Tab Use the following options to set the paper handling needs when you access the printer properties. Click the Paper tab to access the paper properties. NOTE: When you select an option in properties, you may see an exclamation ( ) mark or ( mark.
  • Page 116 Property Description  The Size option allows you to choose the size of paper loaded in the paper tray. Size If the required size is not listed in the Size box, click Edit..When the Custom Paper Size Setting window appears, set the paper size and click OK. The setting appears on the list so that you can select it.
  • Page 117: Graphic Tab

    Graphic Tab Use the following graphic options to adjust the print quality for your specific printing needs. Click the Graphic tab to display the properties shown below.  ...
  • Page 118 Property Description  All Text Black Font / Text When the All Text Black option is checked, all text in your document is allowed to print solid black, regardless of the color it appears on the screen. When it is not checked, colored text is allowed to print in shades of gray. Advanced True Type Options determines what the driver tells the printer about how to image the text in your document.
  • Page 119 Property Description  Selecting this option extends the life of your toner cartridge and reduces your Toner Save cost per page without a significant reduction in print quality. NOTE: You also change Toner Save in the Printer Settings Utility.  This feature is available only when using the PostScript (PS) driver.
  • Page 120: Advanced Tab

    Advanced Tab Click the Advanced tab to access the following features:     Property Description  You can create a background image of text to print on each page of your Watermark document. See "Using Watermarks".  This feature is available only when using the PostScript (PS) driver. Overlay Overlays are often used to take the place of preprinted forms and letterhead paper.
  • Page 121 Property Description  Print Order Output Options You can set the sequence for the pages to print. Select the print order from the drop-down list. • Normal: Your printer prints all pages from the first page to the last page. •...
  • Page 122: Dell Tab

    Dell Tab Use the Dell tab to display the copyright notice and the version number of the driver. If you have an Internet browser, you can connect to the Internet by clicking the Dell Website icon. Using a Presets Setting The Presets option, which is visible on each properties tab, allows you to save the current properties settings for future use.
  • Page 123: Using Help

    Then a pop up window appears with information about that option's feature which is provided from the driver. If you want to search information via a keyword, click the Dell tab in the Printing Preferences window, and enter a keyword in the input line of the Help option.
  • Page 124: Printing Multiple Pages On One Sheet Of The Paper

    Printing Multiple Pages on One Sheet of the Paper You can select the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will appear decreased in size and arranged on the sheet. You can print up to 16 pages on one sheet.
  • Page 125: Change Percentage Of Your Document

    Check Print Page Border to print a border around each page on the sheet. Print Page Border is enabled only if the Pages per Side setting is set to a number greater than one. Click the Paper tab and select the paper source, size, and type. Click OK and print the document.
  • Page 126: Fitting Your Document To A Selected Paper Size

    Fitting Your Document to a Selected Paper Size You can scale your print job to any selected paper size regardless of the original document size. This can be useful when you want to check fine details on a small document. When you change the print settings from your software application, access the printer properties.
  • Page 127: Printing Posters

    Printing Posters You can print a single-page document onto 4, 9, or 16 sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. When you change the print settings from your software application, access the printer properties.
  • Page 128 Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together. 0.1 inches Click the Paper tab and select the paper source, size, and type. Click OK and print the document.
  • Page 129: Printing Booklets

    Printing Booklets This printer feature allows you to print your document on both sides of the paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet. When you change the print settings from your software application, access the printer properties.
  • Page 130: Printing On Both Sides Of Paper

    Printing on Both Sides of Paper Your printer prints on both sides of the paper automatically. Before printing, decide on which edge you will be binding your finished document. The binding options are: • Long Edge, which is the conventional layout used in book binding. •...
  • Page 131 From the Double-Sided Printing section, select the desired binding option. Click the Paper tab and select the paper source, size and type. Click OK and print the document. Your printer prints on both sides of the paper automatically.
  • Page 132: Using Watermarks

    Using Watermarks The Watermark option allows you to print text over an existing document. For example, you may want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. There are several predefined watermarks that come with your printer.
  • Page 133: Editing A Watermark

    When the First Page Only box is checked, the watermark is printed on the first page only. NOTE: You can enter up to 256 letters. Select the watermark options. You can select the font name, style and size and gray scale level from the Font Attributes section and set the angle of the watermark from the Message Angle section.
  • Page 134: Using Overlays

    Using Overlays What is an Overlay? An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of preprinted forms and letterhead paper.
  • Page 135 Click the Advanced tab and click Edit... in the section. Overlay In the Edit Overlays window, click Create.
  • Page 136: Using A Page Overlay

    In the Save As window, type a name of up to eight characters in the File name box. Select the destination path, if necessary. (The default is C:\FormOver). Click Save. You can see the name in the Overlay List. Click OK or Yes until you complete creating. The file is not printed out;...
  • Page 137 If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file you want to use. If you have stored the overlay file you want to use in an external source, you can also load the file when you access the Load window.
  • Page 138: Deleting A Page Overlay

    Deleting a Page Overlay You can delete page overlays that are no longer used. In the printer properties window, click the Advanced tab. Click Edit... in the section. Overlay Select the overlay you want to delete from the Overlay List box. Click Delete.
  • Page 140: Copying

    Copying Loading Paper for Copying Selecting the Paper Tray Preparing a Document Loading an Original Document Making Copies Setting Copy Options Using Special Copy Features Printing Copies on Both Sides of Paper Preparing a Document...
  • Page 141: Loading Paper For Copying

    Loading Paper for Copying The instructions for loading print materials are the same whether you are printing, faxing, or copying. For further details, see "Loading Paper" for loading paper in the paper tray and "Using the MPF (Multi purpose feeder)" for loading paper in the multi purpose tray. Selecting the Paper Tray After loading the print media for copy output, you have to select the paper tray that you will use for the copy job.
  • Page 142: Loading An Original Document

    – Corner damage caused by excessive stapling/removal. • Remove all staples and paper clips before loading documents. • Ensure that any glue, ink or correction fluid on the paper is completely dry before loading documents. • Do not load documents containing different sizes or weights of paper. •...
  • Page 143 Adjust the document width guides to the correct document size. Ensure that the bottom of the document stack matches the paper size marked on the document input tray. For detailed guidelines for preparing an original document, see "Preparing a Document". To load the document in the document glass: Open the document cover.
  • Page 144: Making Copies

    Place the document face down on the document glass and align it with the registration guide on the top left corner of the glass. For detailed guidelines for preparing an original document, see "Preparing a Document". Close the document cover. NOTE: If you are copying a page from a book or magazine, lift the cover until its hinges are caught by the stopper and then close the cover.
  • Page 145: Setting Copy Options

    If necessary, you can use special copy features, such as ECO, Book, Collate, Auto Fit, Clone, Poster, ID copying, and n-up copy referring to "Using Special Copy Features". Press Start ( . (on the touch screen or the operator panel) NOTE: You can cancel the copy job at any time.
  • Page 146: Contrast

    Contrast Adjust the contrast to make the copy lighter or darker than the original. Press Copy from the home screen. Press the Next ( ) button. Press the up/down arrows to select Contrast. Press the left/right arrows to select the contrast you want. Original Size You can set the size of a copied image, when you copy original documents from the documents glass or the DADF.
  • Page 147: Using Special Copy Features

    Using Special Copy Features NOTE: Some features may not be available depending on where you loaded the document, on the document glass or in the DADF. NOTE: The menu items of Collate Copy, 2 up, and 4 up may be available only when you loaded the document in the DADF.
  • Page 148: Eco Copying

    ECO Copying You can cut toner consumption and paper usage. To make the ECO copying: Load the document(s) face up with top edge in first into the DADF. Place a single document face down on the document glass. For details about loading a document, see "Loading an Original Document". Press Copy from the home screen.
  • Page 149: Collate Copying

    If necessary, customize the copy settings including number of copies, contrast, original size, and original type. See "Setting Copy Options". Press to go to the upper menu. Press Start ( . (on the touch screen or the operator panel) NOTE: You can cancel the copy job at any time.
  • Page 150: Clone Copying

    Press to go to the upper menu. Press Start ( . (on the touch screen or the operator panel) NOTE: You can cancel the copy job at any time. Press , and the copying will stop. Clone Copying This special copy mode can be applied when you load a document using only the document glass. If a document is detected on the DADF, the Clone copying feature does not work.
  • Page 151: Id Copying

    Your original document is divided into 9 portions. Each portion is scanned and printed one by one in the following order: ID Copying When you copy using this feature, the printer prints one side on the upper half of the paper and the other side on the lower half without reducing the original.
  • Page 152: 2-Up Or 4-Up Copying (N-Up)

    2-up or 4-up copying (N-up) The machine reduces the size of the original images and prints 2 or 4 pages onto one sheet of paper. This special copy mode can be applied when you load a document using only the DADF. NOTE: You cannot adjust the copy size using the Zoom menu for making a 2 Up or 4 Up copy.
  • Page 153: Changing The Default Settings

    • 1->2 Side Long Edge: Prints pages to be read like a book. • 1->2 Side Short Edge: Prints pages to be read by flipping through it like a note pad. • 2->1 Side Long Edge: Scans both sides of the originals and prints each of them on a separate sheet.
  • Page 154: Scanning

    Scanning Scanning Overview SmarThru Office Scanning Using Dell Scan Manager Scanning to a PC Application Scanning and Sending an Email Scanning and Sending to SMB Server Scanning and Sending to FTP Server Scanning and Sending Custom Email Scan to Fax Server...
  • Page 155: Scanning Overview

    The scanning methods are scan to email, scan to computer (local and network), and scan to USB. Use your Dell 2355dn Laser MFP to convert pictures and text into editable images on your computer. After you install the software from the Software and Documentation CD, you can...
  • Page 156: Using Smarthru Office

    The SmarThru Office appears. For more information about SmarThru Office, click SmarThru Office help SmarThru Office help. The SmarThru Office help window appears; you can view on screen help supplied on the SmarThru Office program. NOTE: Click the SmarThru Office icon in the tray area of the Windows taskbar to activate the SmarThru Office launcher.
  • Page 157 Scan Setting window opens.     Property Description  Allows you to select the scanner. Select Scanner  New Profile Allows you to save settings frequently used for future use. Click Select Profile to save the setting.  Scan Size Paper Source Allows you to customize settings for...
  • Page 158 Select the file you want to print. Select the machine you want to use for printing. Click Print to start the job. Sending a File via Fax You can fax while working on SmarThru Office. Click the SmarThru Office icon in the tray area of the Windows taskbar to active the SmarThru Office launcher.
  • Page 159: Scanning Using Dell Scan Manager

    My Document folder. When the setup installation is completed, then you have installed the Dell Scan Manager on your computer already. This feature can be used via the local connection or the network connection.
  • Page 160 In the Set Scan Button window, select the scan setting option. • Scan Destination: You can change the add or delete application programs and file format. • Scan Property: You can change the saving destination, resolution, color, and scan size. Press OK after the setting is done.
  • Page 161: Scanning To A Pc Application

    NOTE: You can add more TWAIN-compliant software for scanning, such as Adobe Photoshop, from the Dell Scan Manager. See "Scanning Using Dell Scan Manager". If necessary, customize the scan settings including original size, scan color, scan format, duplex, and image quality by using Options.
  • Page 162: Scanning And Sending An Email

    My Pictures Dell folder. NOTE: You can use Twain driver to scan quickly in Dell Scan Manager program. Scanning and Sending an Email Load the document(s) face up with top edge in first into the DADF. Place a single document face down on the document glass.
  • Page 163: Quick Email Sending To Predefined Multi Destination By Shortcut

    Quick email sending to predefined multi destination by Shortcut Creating shortcut Meun Press Shortcut ( )from the home screen. Press the left/right arrows to select the Group Send. If you want to change shortcut name, press when the confirmation window appears and enter the new name using the keyboard.
  • Page 164: Scanning And Sending To Smb Server

    Scanning and Sending to SMB Server Select the folder and share it with the machine in order to receive the scanned file. You need to set the SMB server setting from the Embedded Web Service before following the next steps. See "Setting up an SMB server".
  • Page 165: Scanning And Sending To Ftp Server

    Scanning and Sending to FTP Server Select the folder and share it with the machine in order to receive the scanned file. You need to set the FTP server setting from the Embedded Web Service before following the next steps. See "Setting up an FTP server"...
  • Page 166: Scanning And Sending Custom Email

    Scanning and Sending Custom Email Load the document(s) face up with top edge in first into the DADF. Place a single document face down on the document glass. For details about loading a document, see "Loading an Original Document". Press Scan from the home screen. Press the left/right arrows to select Custom Email.
  • Page 167: Scan To Fax Server

    To use fax server features as scan to e-mail, you first need to configure the network settings. See "Dell Printer Configuration Web Tool" for network parameters. Press Scan from the home screen. Press the left/right arrows to select Fax Server.
  • Page 168: Scanning Using The Windows Image Acquisition (Wia) Driver

    Scanning Using the Windows Image Acquisition (WIA) Driver Your printer also supports the WIA driver for scanning images. WIA is one of the standard components provided by Microsoft Windows XP/Server 2003/Server 2008/Vista/7 and works with digital cameras and scanners. Unlike the TWAIN driver, the WIA driver enables you to scan an image and easily manipulate those images without using additional software.
  • Page 169: Scanning To The Usb Memory

    NOTE: SmarThru Office built-in OCR software can copy text from scanned documents to any text editing, word processing, or spreadsheet program. The OCR process requires textual images scanned at 150 to 600 dpi. 300 dpi or 600 dpi is recommended for graphics. Scanning to the USB Memory You can scan a document and save the scanned image on the USB memory.
  • Page 170: Scanning Using The Default Settings

    Insert a USB memory key into the USB memory port on the front of your printer. CAUTION: Do not remove the USB memory key during scanning operation. This may damage your printer. Scanning Using the Default Settings Insert the USB memory key into the USB memory port on your printer. NOTE: Insert the USB memory key as soon as the pop-up window appears.
  • Page 171: Changing The Scan Feature Settings

    Press the left/right arrows to select USB. Press the Next ( ) button. If necessary, customize the scan settings including original size, scan color, scan format, duplex, and image quality by using Options. Press Start ( . (on the touch screen or the operator panel) Your printer begins scanning the document and saves it to your USB memory.
  • Page 172 Press the left/right arrows to select USB. Press the Next ( ) button. Click Options to adjust the settings for each scan. • Original Type: Sets the original’s type. • Original Size: Sets the image size. • Resolution: Sets the image resolution. •...
  • Page 173: Managing The Usb Memory

    Managing the USB Memory You can delete image files stored in the USB memory one by one or all at once by formatting the memory. Deleting an Image File To delete an image file that you scanned and saved on your USB memory stick. Insert the USB memory key into the USB memory port on your printer.
  • Page 174: Printing From The Usb Memory Key

    Press when the confirmation window appears. Press until return to the Standby mode. Printing from the USB Memory Key You can print files stored in the USB memory key. TIFF, BMP, JPEG, PDF, and PRN file formats are supported. NOTE: PDF files generated by this printer, and TIFF 6.0 files are available.
  • Page 175: Scan To Email Setup

    Scan to Email Setup To use e-mail features such as Scanning to E-mail and Fax Forward to E-mail addresses, you first need to configure the network settings and set up your e-mail account. See "Setting Up a Network-connected Printer" for network parameters. Setting up the Email Account Press Setup Machine Setup from the home screen.
  • Page 176: Scanning By A Network Connection

    Option Description Email Forward You can set the printer to forward all of the outgoing or incoming faxes to specified e-mail addresses. See "Fax Forward to E-mail addresses". Control Access You can protect the Email Setup feature with a passcode. If you want to use the host name in SMTP server, you must set the DNS server first.
  • Page 177 Setting up an e-mail account To scan and send an image as an email attachment, you need to set up network parameters using Embedded Web Service. Enter your machine’s IP address as the URL in a browser and click Go to access the web site of your machine.
  • Page 178 Click Apply. Setting up an FTP server To use an FTP server, you need to set up parameters to access the FTP servers using Embedded Web Service. Enter your machine’s IP address as the URL in a browser and click Go to access the web site of your machine.
  • Page 179 Enter your Login Name, Password, Maximun Number of Search Results, and Search Timeout. See "Email Settings" for network parameters. NOTE: LDAP Referral: LDAP client will search referral server in case LDAP server has no data to reply of query and LDAP server has any referral server. Click Submit.
  • Page 180 Setting up an e-mail alert To configure detailed settings for email alert. Enter your machine’s IP address as the URL in a browser and click Go to access the web site of your machine. → Click Email Settings Email Alert Setup. Enter the item you want appears.
  • Page 181 Option Description Setup POP3 POP3 Server and Specifies the POP3 server address in IP address format of before SMTP "aaa.bbb.ccc.ddd" or as a DNS host name up to 63 characters. Port And specifies the POP3 server port number up to 15 alphanumeric characters.
  • Page 182: Setting Up Address Book

    Setting up Address Book You can set up your Address Book with the email addresses that you use frequently. You can then easily and quickly enter email addresses by entering the name you have assigned in the Address Book. Registering local email numbers You can set up Address Book with the email addresses you use frequently via Embedded Web Service and then easily and quickly enter email addresses by entering the location numbers assigned to them in Address Book.
  • Page 183: Group Numbers

    Press the up/down arrows to select Email/Fax List. Press Email List View List. Press Individual. To delete the selected address, press the mark next to the e-mail address you want to delete. To edit the e-mail address, press the name or e-mail address and edit the name or e-mail address using the keyboard.
  • Page 184: Deleting A Group Number

    Press Email List View List. Press Group. Press the button Add. Enter Name in the field with the pop up keyboard and select Speed Dial using the left/right arrows or keypad. Press the Group Members Email List. Select an entry using the up/down arrows from e-mail address list. Press until confirmation window appears.
  • Page 185: Printing Address Book

    To add the e-mail address, press the up/down arrows to select the e-mail address you wand add. To delete the e-mail address, press the mark next to the e-mail address you want to delete. Press the home icon ( ) to return to the Standby mode. Printing Address Book You can check your email address book list by printing it on the paper.
  • Page 186: Networking

    Networking About Sharing the Printer on a Network Setting Up the Locally Shared Printer Setting Up a Network-connected Printer Google Cloud Print™...
  • Page 187: About Sharing The Printer On A Network

    Your printer has a built-in network interface. For details, see "Connecting the printer to the Network". Printing Across a Network Whether the printer is locally connected or network-connected, you need to install the Dell 2355dn Laser MFP software on each computer that prints documents using the printer. Setting Up the Locally Shared Printer You can connect the printer directly to a selected computer, which is called the “host computer,”...
  • Page 188 If you are using Windows Vista, you may be prompted to change the sharing options before you can continue. Press the Change Sharing Options button, and the press Continue on the next dialog box. For Windows 2000, check the Shared As box. For Windows XP/Server 2003/Server 2008/Vista/ 7 / Server 2008 R2, check the Share this printer box.
  • Page 189 Double-click the host name of the printer server computer. Right-click the shared printer name, and then click Install or Connect. Wait for the driver information to copy from the print server computer to the client computer, and for a new printer object to be added to the Printers folder. The time this takes varies, based on network traffic and other factors.
  • Page 190: Setting Up A Network-Connected Printer

    Select whether you want this printer to be the default printer for the client, and then click Finish. Print a test page to verify printer installation. When a test page prints successfully, printer installation is complete. To print a test page: →...
  • Page 191 • Print a Network Configuration Page • Configure TCP/IP • Configure EtherTalk • Configure a Wireless network Configuring Network Parameters on the Operator Panel Item Requirements Network Interface • 10/100 Base-TX • 802.11 b/g Wireless LAN (Optional) Network Operating System •...
  • Page 192 Setting Network Protocols When you first install and power up the printer, all supported network protocols are enabled. If a network protocol is enabled, the printer may actively transmit on the network even when the protocol is not in use. This may slightly increase network traffic. To eliminate unnecessary traffic, you may disable unused protocols.
  • Page 193 If you selected TCP/IP (IPv6). Press IPv6 Activate. Press the left/right arrows to change the setting to On (enable) or Off (disable). Press the home icon ( ) to return to the Standby mode. Static Addressing To enter the TCP/IP address from your printer’s operator panel, take the following steps: Press Setup Machine Setup from the home screen.
  • Page 194 Press the Next ( ) button. Press the up/down arrows to select Network Setup. Press the up/down arrows to select Clear Settings. Press when the confirmation window appears. Power the printer off and back on or reset the network interface card. Setting for Special Solutions When you use a specific printing solution such as iPrint Notification, you have to turn on this feature.
  • Page 195: Google Cloud Print

    Google Cloud Print™ Google Cloud Print™ is a service that allows you to print to a printer using your smart phone, tablet, or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud Print™ service. You can print your document or email with Chrome OS, Chrome browser, or a Gmail™/ Google Docs™...
  • Page 196: Printing With Google Cloud Print

    Printing with Google Cloud Print™ The printing procedure varies depending on the application or the device you are using. You can see the application list that supports Google Cloud Print™ service. To share your printer with your Friends, please refer to the following web site. http://support.google.com/chromeos/bin/answer.py?hl=en&answer=124106 NOTE: Make sure the printer is turned on and connected to a wired or wireless network that has...
  • Page 198: Faxing

    Faxing Setting the Printer ID Setting the Time and Date Setting Daylight Savings Time Changing the Clock Mode Setting Sounds Toll Save Mode Setting up the Fax System Sending a Fax Receiving a Fax Automatic Dialing Other Ways to Fax Additional Features Fax Data Back-up...
  • Page 199: Setting The Printer Id

    Setting the Printer ID In most countries, you are required by law to indicate your fax number on any fax you send. The printer ID, containing your telephone number and name or company name, will be printed at the top of each page sent from your printer. Press Setup Machine Setup from the home screen.
  • Page 200: Setting Daylight Savings Time

    Setting Daylight Savings Time If your country switches to Daylight Savings Time each year, use this procedure to automatically switch to Daylight Savings Time and to Standard time. Press Setup Machine Setup from the home screen. Press the Next ( ) button.
  • Page 201: Setting Sounds

    Setting Sounds Speaker, Ringer, Dial Tone, Fault, Conflict, and Selection Press Setup Machine Setup from the home screen. Press the Next ( ) button. Press the up/down arrows to select Initial Setup. Press the up/down arrows to select Sound & Volume. Press the up/down arrows to select the appropriate option you want.
  • Page 202: Setting Up The Fax System

    Once Toll Save mode is activated, your printer stores all of the documents to be faxed into its memory and sends them at the programmed time. To turn Toll Save mode off, follow steps 1 and 5 in "Toll Save Mode" and then press the left/right arrows until Off displays.
  • Page 203 Option Description Receive Mode You can select the default fax receiving mode. • Fax mode (automatic receive mode): The printer answers an incoming call and automatically goes into receive mode. The number of rings before the printer answers can be set in the Ring to Answer option. If the user memory is full, the printer can no longer receive any incoming fax.
  • Page 204: Testing Fax Line Connection

    Option Description Receive Code The Receive Code enables you to initiate fax reception from an extension phone plugged into the extension telephone socket( ) on the back of the printer. If you pick up the extension phone and hear fax tones, enter the Receive Code.
  • Page 205: Sending A Fax

    Sending a Fax Adjusting the Document Contrast Use the Contrast setting to fax your documents lighter or darker. Press Fax from the home screen. Press the Options or Next ( ) button. Press the up/down arrows to select Contrast. Press the left/right arrows to select the contrast mode you want. •...
  • Page 206: Sending A Fax Manually

    Sending a Fax Manually Load the document(s) face up with top edge in first into the DADF (Duplex Automatic Document Feeder). Place a single document face down on the document glass. For details about loading a document, see "Loading an Original Document". Press Fax Manual Send from the home screen.
  • Page 207: Sending A Fax Automatically

    Sending a Fax Automatically You need to set fax phone number from the Setup Machine Setup Next ( Default Setting Fax Default Auto Send before following the next steps. Load the document(s) face up with top edge in first into the DADF (Duplex Automatic Document Feeder).
  • Page 208: Confirming Transmissions

    Press the left/right arrows to select On Hook Dial. If necessary, adjust the document contrast and resolution to suit your fax needs. See "Adjusting the Document Contrast" or "Adjusting the Document Resolution" Press On Hook ( Enter the remote fax machine’s fax number using the keypad. Press Start ( .
  • Page 209: Redialing Fax Number

    When the printer establishes contact with the receiving machine, it dials the number and sends the fax. Receiving a Fax NOTE: The Dell 2355dn Laser MFP can print mono faxes only. If a color formatted fax is received, the data will be automatically changed to mono fax. About Receiving Modes NOTE: To use the Ans/Fax mode, attach an answering machine to the extension telephone socket ) on the back of your printer.
  • Page 210: Receiving Manually In The Tel Mode

    If you want to adjust the ringer volume, see "Setting Sounds". Receiving Manually in the Tel Mode You can receive a fax by picking up the handset of the extension phone and then pressing the → remote receive code (see "Receive Code"), or by accessing Fax On Hook Dial when the bell is ringing (you can hear voice or fax tones from the remote printer) and then pressing Start ( ) on the operator panel.
  • Page 211 Using the Distinctive Ring Pattern Detection feature, your fax machine can “learn” the ring pattern you designate to be answered by the FAX machine. This ringing pattern may be recognized and answered as a FAX call, and all other ringing patterns will be forwarded to the extension telephone or answering machine plugged into the extension telephone socket ( ) on the back of your printer.
  • Page 212: Receiving Faxes In The Memory

    Receiving Faxes in the Memory Since your printer is a multi-tasking device, it can receive faxes while performing other tasks. If you receive a fax while you are copying, printing, or run out of paper or toner, your printer stores incoming faxes in the memory.
  • Page 213 Press to go to the upper menu. Press when the confirmation window appears. Press the home icon ( ) to return to the Standby mode. Sending a Fax using a Speed Number Load the document(s) face up with top edge in first into the DADF. Place a single document face down on the document glass.
  • Page 214: Group Dialing

    The fax number stored in the speed dial location is automatically dialed. The document is sent when the remote fax machine answers. Group Dialing If you frequently send the same document to several destinations, you can create a group of these destinations and set them under a one, two or three-digit group dial locations.
  • Page 215 Press the up/down arrows to select the group dial number you want to edit. Press the button Search. Search the group or number name which is currently stored in the group. Press the Name and edit the group name using the keyboard. Press Group Members Fax List.
  • Page 216: Searching For A Number In The Memory

    Press the up/down arrows to select the group dial number you want. Press the button Search. Searches the fax number which currently stored in phonebook. When the keyboard pops up, enter name. Press Start ( . (on the touch screen or the operator panel) When the document is loaded on the document glass, the display asks if you want to send another page.
  • Page 217: Printing A Phonebook List

    Searching with a Particular First Letter Load the document(s) face up with top edge in first into the DADF. Place a single document face down on the document glass. For details about loading a document, see "Loading an Original Document". Press Setup Machine Setup from the home screen.
  • Page 218: Other Ways To Fax

    Other Ways to Fax Sending a Delayed Fax You can set your printer to store and then send a fax at a later time. You need to set start time from the Setup Machine Setup Next ( Default Setting Fax Default Delayed Send before following the next steps.
  • Page 219: Sending A Priority Fax

    Sending a Priority Fax Using the Priority Fax feature, a high priority document can be sent ahead of reserved operations. The document is scanned into the memory and transmitted when the current operation is finished. In addition, the priority transmission interrupts a broadcast operation between stations (i.e., when the transmission to station A ends, before transmission to station B begins) or between redial attempts.
  • Page 220: Adding Documents To A Scheduled Fax

    Adding Documents to a Scheduled Fax You can add documents to the delayed transmission previously reserved in your printer’s memory. Load the document(s) face up with top edge in first into the DADF. Place a single document face down on the document glass. For details about loading a document, see "Adjusting the Document Contrast".
  • Page 221: Fax Forward To E-Mail Addresses

    Fax Forward to E-mail addresses You can set the printer to forward all outgoing or incoming faxes to the e-mail addresses. Press Setup Machine Setup from the home screen. Press the Next ( ) button. Press the up/down arrows to select Email Setup. Press the up/down arrows to select Email Forward.
  • Page 222: Additional Features

    Additional Features Using the Secure Receiving Mode You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on the secure fax mode using the Secure Receive option to restrict printing out received faxes when the printer is unattended. In the secure fax mode, all incoming faxes may go into memory.
  • Page 223: Printing Reports

    Enter the four-digit passcode and press OK. The mode is deactivated and the printer prints all of the faxes which have been stored in memory. Press Close when the confirmation window appears. Press the home icon ( ) to return to the Standby mode. Printing Reports The following reports are available: Printer Settings Report...
  • Page 224 Junk Fax List Report This list shows up to 10 fax numbers specified as junk fax numbers by using the Junk Fax Setup menu; see "Advanced Fax Setting Options". When the Junk Fax Setup feature is turned on, incoming faxes from those numbers will be blocked. This feature recognizes the last 6 digits of the fax number set as a remote machine’s ID.
  • Page 225: Using Advanced Fax Settings

    • Demo Page: Demo page • PCL Font List: PCL Font list • PS Font List: PS Font list The selected information prints out. Using Advanced Fax Settings Your printer has various user-selectable setting options for sending or receiving faxes. These options are preset at the factory, but you may need to change them.
  • Page 226 Option Description Toll Save You can set your printer to store your faxes in memory and to send them at the specified toll-saving time. For details about sending toll save faxes, see "Toll Save Mode". Select Off to turn this feature off. Select On to turn this feature on.
  • Page 227 Line Telephone Answering Device Line Phone Dell 2355dn Laser MFP Figure 1 You can connect a telephone answering device (TAD) directly to the back of your printer as shown in Figure 1. Set your printer to Ans/Fax mode and set the Ring to Answer to a digit greater than the Rings to Answer setting for the TAD.
  • Page 228: Fax Data Back-Up

    Fax Data Back-up The Dell 2355dn Laser MFP has 4 MB (Approx. 200 pages at ITU-T #1 Chart) back-up memory. If there are no paper or no toner left during the fax receiving, the received fax data cannot be printed.
  • Page 230: Macintosh

    Macintosh Installing Software for Macintosh Setting Up the Printer Printing Scanning...
  • Page 231: Installing Software For Macintosh

    Your printer supports Macintosh systems with a built-in USB interface or 10/100 Base-TX network interface card. When you print a file from a Macintosh computer, you can use the PostScript driver by installing the PPD file. Installing Software for Macintosh The Software and Documentation CD that came with your printer provides you with the PPD file that allows you to use the PostScript driver, for printing on a Macintosh computer.
  • Page 232: Uninstall The Printer Driver

    UnInstall the printer driver Insert the Software and Documentation CD which came with your printer into the CD-ROM drive. Double-click CD-ROM icon that appears on your Macintosh desktop. Double-click the MAC_Installer folder. Double-click the MAC_Printer folder. Double-click the Printer Driver Uninstaller icon. Enter the password and click OK.
  • Page 233: Setting Up The Printer

    For MAC OS 10.5 ~ 10.6, enter the queue name in the Queue field. For MAC OS 10.3, if Auto Select does not work properly, select Dell in Printer Model and your printer name in Model Name.
  • Page 234: For A Usb-Connected Macintosh

    For MAC OS 10.4, click Default Browser and find the USB connection. For MAC OS 10.5 ~ 10.6, click Default and find the USB connection. For MAC OS 10.3, if Auto Select does not work properly, select Dell in Printer Model and your printer name in Model Name.
  • Page 235: Printing

    Printing Printing a Document When you print with a Macintosh, you need to check the printer software setting in each application you use. Follow these steps to print from a Macintosh. Open a Macintosh application and select the file you want to print. Open the File menu and click Page Setup (Document Setup in some applications).
  • Page 236: Printing Multiple Pages On One Sheet Of Paper

    Mac OS 10.4 Printing Multiple Pages on One Sheet of Paper You can print more than one page on a single sheet of paper. This feature provides a cost-effective way to print draft pages. From your Macintosh application, select Print from the File menu. Select Layout.
  • Page 237: Duplex Printing

    To print a border around each page on the sheet, select the option you want from the Border drop-down list. Click Print, and the printer prints the selected number of pages on one side of each page. Duplex Printing You can print on both sides of the paper. Before printing in the duplex mode, decide on which edge you will be binding your finished document.
  • Page 238 Select Printer Features from the drop-down list to access the following features: Mac OS 10.4 Reverse Duplex Printing Allows you to select general print order compare to duplex print order. Fit to Page This printer feature allows you to scale your print job to any selected paper size regardless of the digital document size.
  • Page 239: Scanning

    Scanning You can scan documents using Image Capture. Macintosh OS offers Image Capture. Ensure that your machine and computer are turned on and properly connected to each other. Load the document(s) face up into the DADF. Place a single document face down on the document glass. For details about loading a document, see "Loading an Original Document".
  • Page 240: Linux

    Linux Getting Started Installing the MFP Driver Using the Unified Driver Configurator Configuring Printer Properties Printing a Document Scanning a Document...
  • Page 241: Getting Started

    Software and Documentation using your printer with a Linux computer. Dell's MFP driver package contains printer and scanner drivers, providing the ability to print documents and scan images. The package also delivers powerful applications for configuring your printer and further processing of the scanned documents.
  • Page 242: Installing The Mfp Driver

    NOTE: It is also necessary to claim swap partition of 300 MB or larger for working with large scanned images. NOTE: The Linux scanner driver supports the optical resolution at maximum. Software • Linux Kernel 2.4 or higher • Glibc 2.2 or higher •...
  • Page 243 When the welcome screen appears, click Next. Installation is started. When the installation is almost complete, the Add printer wizard appears automatically. Click Next.
  • Page 244 If you connect your printer using the USB cable, the following window appears. Select your printer from the drop-down list and click Next. If you connect your printer using the network cable, the following window appears.
  • Page 245 Check the Network printer, and select your printer from the drop-down list. Click Next. If you connect your printer using the USB cable, you should choose a port you will use with your printer. After choosing the port, click Next.
  • Page 246 If you connect your printer using the network cable, skip to the next step. Select the driver and click Next. Enter your printer’s name, location, description and click Next.
  • Page 247 Click Finish to complete installation. Click to configure the printer’s settings. Click to print a test page. When the following window appears, click Finish.
  • Page 248: Uninstalling The Mfp Driver

    The installation program has added the Unified Driver Configurator desktop icon and Dell MFP group to the system menu for your convenience. If you have any difficulties, consult the onscreen help that is available through your system menu or can otherwise be called from the driver package windows applications, such as Unified Driver Configurator or Image Editor.
  • Page 249 Click Next. Click Finish.
  • Page 250: Using The Unified Driver Configurator

    Opening the Unified driver Configurator Double-click Unified Driver Configurator on the desktop. You can also click the Startup Menu icon and select Dell MFP and then Unified Driver Configurator. Press each button on the Modules pane to switch to the corresponding configuration window.
  • Page 251: Printers Configuration

    Printers Configuration Printers configuration has the two tabs; Printers and Classes. Printers Tab You can see the current system’s printer configuration by clicking on the printer icon button on the left side of the Unified Driver Configurator window. Switches to Printer configuration.
  • Page 252 Classes Tab The Classes tab shows a list of available printer classes. Shows all of the printer classes. Shows the status of the class and the number of printers in the class. • Refresh: Renews the classes list. • Add Class...: Allows you to add a new printer class. •...
  • Page 253: Scanners Configuration

    Scanners Configuration In this window, you can monitor the activity of scanner devices, view a list of installed Dell MFP devices, change device properties, and scan images. Switches to Scanners configuration. Shows all of the installed scanners. Shows the vendor, model name and type of your scanner.
  • Page 254: Mfp Ports Configuration

    “consumer” applications to these devices via the single I/O port. The Dell MFP driver package provides an appropriate port sharing mechanism that is used by Dell printer and scanner drivers. The drivers address their devices via so-called MFP ports. The current status of any MFP port can be viewed via the MFP Ports Configuration.
  • Page 255: Configuring Printer Properties

    Configuring Printer Properties Using the properties window provided by the Printers configuration, you can change the various properties for your machine as a printer. Open the Unified Driver Configurator. If necessary, switch to Printers configuration. Select your printer on the available printers list and click Properties. The Printer Properties window opens.
  • Page 256: Printing A Document

    Printing a Document Printing from Applications There are a lot of Linux applications that you are allowed to print from using Common UNIX Printing System (CUPS). You can print on your machine from any such application. From the application you are using, select Print from the File menu. Select Print directly using lpr.
  • Page 257: Printing Files

    To abort the current job, click Cancel. Printing Files You can print many different types of files on the Dell MFP device using the standard CUPS way - directly from the command line interface. The CUPS lpr utility allows you do that. But the...
  • Page 258 To print any document file: Type lpr <file_name> from the Linux shell command line and press Enter. The LPR GUI window appears. When you type only lpr and press Enter, the Select file(s) to print window appears first. Just select any files you want to print and click Open. In the LPR GUI window, select your printer from the list, and change the printer and print job properties.
  • Page 259: Scanning A Document

    Scanning a Document You can scan a document using the Unified Driver Configurator window. Double-click the Unified Driver Configurator on your desktop. Click the button to switch to Scanners Configuration. Select the scanner on the list. Click your scanner. When you have only one MFP device and it is connected to the computer and turned on, your scanner appears on the list and is automatically selected.
  • Page 260 Click Preview in the Scanner Properties window. The document is scanned and the image preview appears in the Preview Pane. Drag the pointer to set the image area to be scanned. Change the scan options in the Image Quality and Scan Area sections. •...
  • Page 261 The scanned image appears in the new Image Manager window. If you want to edit the scanned image, use the toolbar. For further details about editing an image, see "Using the Image Editor". When you are finished, click Save on the toolbar. Select the file directory where you want to save the image and enter the file name.
  • Page 262: Using The Image Editor

    To delete a Job Type setting: Select the setting you want to delete from the Job Type drop-down list. Click Delete. The setting is deleted from the list Using the Image Editor The Image Manager window provides you with menu commands and tools to edit your scanned image.
  • Page 263 Tools Function Allows you to scroll through the image. Crops the selected image area. Allows you to scale the image size; you can enter the size manually, or set the rate to scale proportionally, vertically, or horizontally. Allows you to rotate the image; you can select the number of degrees from the drop-down list.
  • Page 264: Maintenance

    Maintenance Clearing the printer NVRAM Backing up Data Cleaning Your Printer Maintaining the Toner Cartridge Replacement Parts Ordering Supplies...
  • Page 265: Clearing The Printer Nvram

    Clearing the printer NVRAM CAUTION: Before clearing the memory, make sure that all fax jobs have been completed, or you will lose those jobs. You can selectively clear information stored in your printer’s memory. Press Setup Machine Setup from the home screen. Press the Next ( ) button.
  • Page 266: Backing Up Data

    Backing up Data Date in the printer's memory can be accidentally erased due to power failure or storage failure. Backup helps you protect your Email/Fax List entries and the system settings by storing them as backup files on a USB memory key. NOTE: In case of the phonebook, you can save the phonebook in csv file format.
  • Page 267: Restoring Data

    Restoring Data Insert the USB memory key into the USB memory port on your printer. Press Import. Press the option you want to restore. Press when the confirmation window appears. The data is restoring to the machine. Press the home icon ( ) to return to the Standby mode.
  • Page 268: Cleaning Your Printer

    Cleaning Your Printer To maintain the print quality, follow the cleaning procedures below, each time the toner cartridge is replaced or if print quality problems occur. NOTE: Do not touch the transfer roller located under the toner cartridge when cleaning inside the printer.
  • Page 269 With a dry and lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area and the toner cartridge cavity. CAUTION: Do not touch the transfer roller inside the printer. Oil from your fingers may cause print quality problems. transfer roller...
  • Page 270 Locate the long strip of glass Laser Scanning Unit (LSU) inside the top of the cartridge compartment, and gently swab the glass to see if dirt turns the white cotton black. Reinsert the toner cartridge and close the front cover. Plug in the power cord and power the printer on.
  • Page 271: Cleaning The Scanner

    Cleaning the scanner Keeping the scanner and DADF glass clean ensure the highest quality copies, scans, and sent faxes. Dell recommends cleaning the scanner at the start of each day and during the day, as needed. NOTE: If there are lines present on copied or faxed documents, check your scanner and DADF glass for any particles.
  • Page 272: Maintaining The Toner Cartridge

    Maintaining the Toner Cartridge Storing the Toner Cartridge Store the toner cartridge in the original packaging until you are ready to install it. Do not store the toner cartridge in: • Temperatures greater than 40° C (104° F) • An environment with extreme changes in humidity or temperature •...
  • Page 273 Pull the toner cartridge out. Thoroughly shake the cartridge from side-to-side 5 or 6 times to distribute the toner evenly inside the cartridge. NOTE: If toner comes into contact with your clothing, wipe the toner off with a dry cloth and wash your clothing in cold water.
  • Page 274 Tabs on the sides of the cartridge and corresponding grooves within the printer will guide the cartridge into the correct position until it locks into place completely. Close the front cover. Ensure that the cover is surely closed.
  • Page 275: Replacing The Toner Cartridge

    Order an extra toner cartridge so you will have it on hand when the current cartridge no longer prints satisfactorily. See "Ordering Supplies" to order toner cartridges. CAUTION: For best results, use Dell toner cartridge. Print quality and printer reliability are not guaranteed if you do not use Dell supplies. To replace the toner cartridge: Open the front cover.
  • Page 276 Remove the packing tape and thoroughly shake the cartridge from side-to-side to distribute the toner. Save the box and the cover for shipping. NOTE: If toner comes into contact with your clothing, wipe the toner off with a dry cloth and wash your clothing in cold water.
  • Page 277: Cleaning The Drum

    Tray rubber pad Approx. 100,000 pages Pickup roller Approx. 150,000 pages To purchase replacement parts, contact your Dell dealer or the retailer where you bought your printer. We strongly recommend that these items be installed by a trained service professional.
  • Page 278: Ordering Supplies

    Ordering Supplies You can order supplies using the Dell Toner Management System or the Dell Printer Configuration Web Tool. If your printer is connected to a network, type your printer’s IP address in your Web browser and click the toner supplies link.
  • Page 279 Toner cartridge Part number Dell Standard Capacity Toner Cartridge (3,000 pages CR963 Dell High Capacity Toner Cartridge (10,000 pages YTVTC a ISO standard page coverage in accordance with ISO/IEC 19752 testing methodology.
  • Page 280: Troubleshooting

    Troubleshooting Clearing Jams in the DADF Clearing Jams in the Paper Tray Clearing LCD Error Messages Solving Problems...
  • Page 281: Clearing Jams In The Dadf

    Clearing Jams in the DADF When a document jams while it passes through the DADF, a warning message appears on the display. NOTE: To prevent document jams, use the document glass for thick, thin or mixed documents. Remove the remaining documents from the DADF. If the document is jammed in the paper feed area: Open the DADF cover.
  • Page 282 Close the DADF cover. Then reload the document into the DADF. If the document is jammed in the paper exit area: Open the DADF cover. Open the document input tray upwards and pull the document gently out of the DADF.
  • Page 283 Remove the document by gently pulling it out. Close the DADF cover and the document input tray. Then load the documents back into the DADF. If the document is jammed in the duplex path: Open the DADF cover.
  • Page 284 Open the DADF inner cover. Remove the document by gently pulling it out. Close the DADF inner cover and the DADF cover. Then load the documents back into the DADF. If you cannot see the paper or cannot pull the jammed paper out, open the document cover.
  • Page 285 Remove the document from the feed area by carefully pulling it gently to the right. Close the document cover. Then load the documents back into the DADF.
  • Page 286: Clearing Jams In The Paper Tray

    Clearing Jams in the Paper Tray When a paper jam occurs, Paper Jam appears on the display. Refer to the table below to locate and clear the paper jam. Operator Panel Message Location of Jam Go to Paper jam in Tray 1 Paper Feed Jam (tray 1) "Paper Feed Jam (tray 1)"...
  • Page 287 Pull the paper tray open. Remove the paper by gently pulling it straight out. If you cannot see the paper or the paper does not move when pulled, check the fuser area. For more information, see "Fuser Area Jam". Insert the paper tray into the printer until it snaps into place. Printing automatically resumes.
  • Page 288: Paper Feed Jam (Optional Tray 2)

    Paper Feed Jam (optional tray 2) Pull the optional tray 2 open. Remove the jammed paper from the printer. If you cannot see the paper in this area or the paper does not move when pulled, go to the next step. Pull the tray 1 half way out.
  • Page 289: Mpf Jam

    Pull the paper straight up and out. Insert the trays back into the printer. Printing automatically resumes. MPF Jam If the paper is not feeding properly, pull the paper out of the printer. Open and close the front cover to resume printing.
  • Page 290: Fuser Area Jam

    Fuser Area Jam NOTICE: The fuser area is hot. Take care when removing paper from the printer. Open the front cover and lightly pull the toner cartridge straight out. Remove the paper by gently pulling it straight out. Replace the toner cartridge and close the front cover. Printing automatically resumes.
  • Page 291: Paper Exit Jam

    Paper Exit Jam Open and close the front cover. The jammed paper automatically exits the printer. If the paper does not exit, go to the next step. Gently pull the paper out of the output tray. If you cannot see the paper in the output tray or the paper does not move when pulled, open the rear door.
  • Page 292 If you see the jammed paper, push the two blue pressure levers down and remove the paper. Skip to step 9. If you do not see the paper, go to the next step. Fully open the rear door, as shown.
  • Page 293 Unfold the duplex guide fully. While pushing the fuser lever to the right, open the fuser door. NOTE: Ensure that to unfold the duplex guide before opening the fuser door or you may damage the fuser door.
  • Page 294: Duplex Jam 0

    Pull the jammed paper out. If the jammed paper does not move when you pull, push the two blue pressure levers up to loosen the paper, and then remove it. Return the fuser door, and duplex guide to their original position. Close the rear door.
  • Page 295 Remove the jammed paper from the duplex unit. If the paper does not come out with the duplex unit, remove the paper from the bottom of the printer. Push the duplex unit to the printer. Open and close the front cover. Printing automatically resumes.
  • Page 296 Duplex Jam 1 Open the rear door. Unfold the duplex guide fully. Pull the jammed paper out. Return the duplex guide and close the rear door. Open and close the front cover. Printing automatically resumes.
  • Page 297: Tips For Avoiding Paper Jams

    Tips for Avoiding Paper Jams By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined in "Clearing Jams in the Paper Tray". • Follow the procedures in "Loading Print Media in the Paper Tray". Ensure that the adjustable guides are correctly positioned.
  • Page 298: Clearing Lcd Error Messages

    Clearing LCD Error Messages NOTE: You may see an exclamation mark ( ) or a cross mark ( ) on the upper of the display, in that case, press the cross mark to browse detailed message. NOTE: [xxx] indicates the media type. NOTE: [yyy] indicates the tray.
  • Page 299 Display message Meaning Suggested solutions Duplex Fan1 Locked A problem has occurred in the duplex unit. Unplug the power cord and plug it back in. If the problem persists, please call for service. Duplex Fan2 Locked Duplex Unit is not The duplex unit is not installed.
  • Page 300 Display message Meaning Suggested solutions Email Job is completed There is no available individual number or no Enter the number or email address manually with error : email address has assigned it. using the numeric keypad. Not Assigned Group Email Job is completed There is a problem in POP3.
  • Page 301 Remove the USB hub device from USB USB memory port. memory port. Invalid Cartridge The toner cartridge you have installed is not for Install a Dell-genuine toner cartridge, designed your printer. for your printer. IP Conflict The IP address is used by another user.
  • Page 302 Display message Meaning Suggested solutions Paper jam inside of Paper has jammed inside of machine. Clear the jam. machine See "Fuser Area Jam". Paper jam in exit area Paper has jammed in the fuser and exit area. Clear the jam. See "Paper Exit Jam".
  • Page 303 Display message Meaning Suggested solutions Toner Cartridge is not The toner cartridge is not installed. Install the toner cartridge. See "Installing the installed Toner Cartridge". Toner Supply Error Toner did not supply enough. The front cover is not securely latched. Close the cover until it locks into place.
  • Page 304: Solving Problems

    Solving Problems The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, contact Dell. Paper Feeding Problems Condition Suggested solutions Paper is jammed during Clear the paper jam.
  • Page 305: Printing Problems

    The printer is not receiving Check the power cord connections. Check the power switch and the print. power. power source. Dell 2355dn Laser MFP The printer is not selected as Select as your default printer in your the default printer.
  • Page 306 Condition Possible cause Suggested solutions Half the page is blank. The page orientation setting Change the page orientation in your application. See "Basic Tab". may be incorrect. The paper size and the paper Ensure that the paper size in the printer driver settings matches the size settings do not match.
  • Page 307: Printing Quality Problems

    Printing Quality Problems The inside of the printer may be dirty or improper paper loading may reduce the print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print If a vertical white streak or faded area appears on the page: •...
  • Page 308 Condition Suggested solutions White Spots White spots appears on the page: • The paper is too rough and a lot of dirt from a paper falls to the inner devices within the machine, so the transfer roller may be dirty. Clean the inside of your machine. Contact a service representative.
  • Page 309 Condition Suggested solutions Vertical repetitive If marks repeatedly appear on the printed side of the page at even intervals: defects • The toner cartridge may be damaged. If a repetitive mark occurs on the page, print a cleaning sheet several times to clean the cartridge; see "Cleaning the Drum". After the printout, if you still have the same problems, install a new toner cartridge.
  • Page 310 Condition Suggested solutions Curl or wave • Ensure that the paper is loaded properly. • Check the paper type and quality. Both high temperatures and humidity can cause paper curl. See "Paper Specifications". • Turn over the stack of paper in the paper tray. Also try rotating the paper 180° in the paper tray.
  • Page 311 Condition Suggested solutions Loose toner • Clean the inside of the printer. See "Cleaning the Interior". • Check the paper type and quality. See "Paper Specifications". • Install a new toner cartridge. See "Replacing the Toner Cartridge". • If the problem persists, the printer may require repair. Contact a service representative. Character Voids Character voids have white areas where they should be solid black: •...
  • Page 312: Fax Problems

    Fax Problems Condition Suggested solutions Receiving fax calls are not being • Receive Mode set to Tel mode. (manual receive mode) answered by the printer • The rings-to-answer setting might not be set correctly. (Under Ans/Fax mode, set the Ring to Answer to a digit greater than the Ring to Answer setting for the TAD.) •...
  • Page 313 Condition Suggested solutions Receiving Faxes are not been Receive Forward feature might be turned Off, try enabling this setting. You can set the printed by the printer printer to forward all incoming faxes to specified e-mail addresses. Please carry out Line Test from Op-panel to confirm line status.
  • Page 314: Copying Problems

    Condition Suggested solutions The document stops in the middle While faxing through DADF any documents smaller than 5.59 by 5.83 in. (142 by 148 of faxing. mm) or larger than 8.5 by 14 in. (216 by 356 mm) might result into jam inside DADF. See "Clearing Jams in the DADF".
  • Page 315: Scanning Problems

    Condition Suggested solutions Fewer copies from the toner • Your originals may contain pictures, solids or heavy lines. For example, your originals cartridge than expected prints out. may be forms, newsletters, books or other documents that use more toner. • The document cover may be left open while copies are being made. Scanning Problems Condition Suggested solutions...
  • Page 316: Global Address Problems

    Global address problems Condition Suggested solutions LDAP Maximum Query There exists limitation for number of results from the LDAP server for each LDAP query. Exceeded... The range for the number of results is 0~100. Set the query between 1 and 100. LDAP Server Authentication If a device has invalid credential (ID or PW), LDAP server will return authentication Failed...
  • Page 317: Common Linux Problems

    Condition Suggested solutions “Fail To Print”, “A printer These messages may appear during printing. Just keep waiting until the machine finishes timeout error occurred.” printing. If the message appears in standby mode or after printing has been completed, messages appear. check the connection and/or whether an error has occurred.
  • Page 318 Condition Suggested solutions The printer does not appear • Check if your printer is attached to your computer. Ensure that it is connected properly via the on the scanners list. USB port and is turned on. • Check if the scanner driver for your printer is installed in your system. Open MFP Configurator, switch to Scanners configuration, then press Drivers.
  • Page 319: Common Macintosh Problems

    Condition Suggested solutions Can’t scan via Gimp • Check if Gimp Front-end has “Xsane:Device dialog.” on the “Acquire” menu. If not, you Front-end. should install Xsane plug-in for Gimp on the your computer. You can find Xsane plug-in package for Gimp on Linux distribution CD or Gimp home page. For the detail information, refer to the Help for Linux distribution CD or Gimp Front-end application.
  • Page 320 Problem Possible Cause Solution PostScript file cannot be The PostScript option may not be Print a configuration page and verify that the PS version is printed. installed. available for printing. Limit Check Error The print job may be too complex. Reduce the complexity of the page or try adjusting the print quality settings.
  • Page 322: Installing Accessories

    Installing Accessories Precautions When Installing Printer Accessories Installing Printer Memory Installing an Optional Tray 2 Installing Wireless Network interface card...
  • Page 323: Precautions When Installing Printer Accessories

    Your printer has 256 MB of memory. Additional 256 MB can be installed. Do not remove preinstalled memory. Just add one more DIMM in the DIMM socket. NOTE: Your printer supports only Dell DIMMs. Order Dell DIMMs online at www.dell.com. Power the printer off and unplug all cables from the printer.
  • Page 324 Press the memory module into the slot with care until you hear a “click”. NOTE: The notches and grooves illustrated above may not match those on an actual DIMM and its slot. Replace the control board cover.
  • Page 325 Reconnect the power cord and printer cable, and turn the printer on. After installing the memory DIMM, printer drivers will automatically configure the updated memory.
  • Page 326: Installing An Optional Tray 2

    Installing an Optional Tray 2 You can increase the paper handling capacity of your printer by installing an optional tray 2. This tray holds 250 sheets of paper. Power the printer off and unplug all cables from the printer. Remove the packing tape and the tape fastening the optional tray 2 cable from the bottom of the optional tray 2.
  • Page 327 Place the printer over the tray, aligning the feet on the printer with the alignment pins in the optional tray 2. Connect the cable into the connector on the back of the printer. Load paper in the optional tray 2. For information about loading paper in this tray, see "Loading Paper".
  • Page 328: Installing Wireless Network Interface Card

    Installing Wireless Network interface card The machine is equipped with a network interface which allows you to use your printer on a network. You can also purchase a wireless network interface card to enable the use of the printer in wireless network environments. For information about installing the network printer server, see the network printer server user’s guide.
  • Page 330: Specifications

    Specifications General Specifications Scanner and Copier Specifications Printer Specifications Facsimile Specifications Paper Specifications...
  • Page 331: General Specifications

    General Specifications Item Description DADF input capacity Up to 50 sheets (20 lb, 75 g/m DADF document size Width: 5.6-8.5 in. (142-216 mm) Length: 5.8-14 in. (148-356 mm) Paper input capacity Paper tray (tray 1 and optional tray 2): 250 sheets 75 g/m (20 lb) MPF: plain paper 50 sheets 75 g/m (20 lb), special paper: 5 sheets 75...
  • Page 332: Scanner And Copier Specifications

    Item Description Toner cartridge life Dell Standard Capacity Toner Cartridge life: 3,000 pages Dell High Capacity Toner Cartridge life: 10,000 pages Printer dimension 18.3 x 17.5 x 18.1 in. (W x D x H) (465 x 445 x 460 mm)
  • Page 333 Item Description Scan speed (Text mode) document glass: 15 (lineart), 20 (gray), 30 (color) seconds DADF: 15 (lineart), 20 (gray), 30 (color) seconds First Copy Out Time (FCOT) From Standby Mode: • via DADF: As Quick as 15 seconds • via Platen: As Quick as 8.5 seconds From Sleep Mode: •...
  • Page 334: Printer Specifications

    Printer Specifications Item Description Printing method Laser Beam Printing Printing speed (Simplex) Letter: up to 35 ppm (pages per minute) A4: up to 33 ppm Printing speed (Duplex) Letter: up to 21 ipm (images per minute) A4: up to 20 ipm Paper size Paper tray (tray 1 and optional tray 2): Letter, A4, Legal, Oficio, Folio, A5, A6, Executive, JIS B5, ISO B5...
  • Page 335 Item Description First Page Out Time (FPOT) From Standby mode: Less than or equal to 8.5 seconds From Sleep mode: Less than 24 seconds (Measured after less than 10 minutes in power save mode)
  • Page 336: Facsimile Specifications

    Facsimile Specifications Item Description Compatibility ITU-T Group 3 Applicable line Public Switched Telephone Network (PSTN) or behind PABX Data coding MH/MR/MMR (ECM Mode) and JPEG/JBIG for color fax transmission Modem speed 33.6 Kbps Transmission speed Approx. 3 seconds/page * Transmission time applies to memory transmission of text data with ECM compression using only ITU-T No.1 Chart.
  • Page 337: Paper Specifications

    Before purchasing large quantities of paper, ensure the paper meets the requirements specified in this User’s Guide. CAUTION: Using paper that does not meet these specifications may cause problems, requiring repairs. These repairs are not covered by the Dell warranty or service agreements.
  • Page 338 Supported Sizes of Paper Dimensions Paper Weight Capacity Letter 8.5 x 11 in. • 60-90 g/m bond • 250 sheets of 75 g/m bond (20 (216 x 279 mm) (16-24 lb) for the lb) paper for the paper tray paper tray (tray 1 and optional tray 2) 8.3 x 11.7 in.
  • Page 339: Guidelines For Using Paper

    NOTE: You can use A4, Letter, Folio, Oficio, Legal-sized paper for duplex printing. Guidelines for Using Paper For the best result, use conventional 75 g/m (20 lb) paper. Ensure that the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.
  • Page 340: Paper Specifications

    Paper Specifications Category Specifications Acid Content 5.5 pH or lower Caliper 0.094-0.18 mm (3.0-7.0 mils) Curl in Ream Flat within 0.02 in. (5 mm) Cut Edge Conditions Cut with sharp blades with no visible fray. Fusing Compatibility Must not scorch, melt, offset or release hazardous emissions when heated to 180°...
  • Page 341 The paper storage environment should be properly maintained to ensure optimum performance. The required condition is 20° C to 24° C (68° F to 75° F), with a relative humidity of 4 percent to 55percent. The following guidelines should be considered when evaluating the paper’s storage environment: •...
  • Page 342 Index default setting, 152 DRPD (Distinctive Ring Pattern Detection) mode, number of pages, 144 Address Book, use, 181 receiving mode, 202 problem, 313 alarm sound, 200 quality, 145 drum, cleaning, 276 reduced/enlarged copy, 146 Ans/Fax mode, receiving special features, 146 mode, 202 time out, setting, 47 auto fit, special copy, 148...
  • Page 343 Linux overlay, using, 133 installing driver, 241 graphic properties, printer properties, 254 printing, 116 printing, 255 group dial, faxing uninstalling driver, 247 paper jam, clearing, 285 dialing, 215 loading, document editing, 213 paper loading in scanner glass, 143 setting, 213 in MPF (multi purpose loading, paper feeder), 97...
  • Page 344 multiple pages on one scanner lamp power save managing, 172 sheet, 123 mode, 47 scanning, 169 posters, 126 scanner, cleaning, 270 problem, 304 scanning using overlays, 133 from operator panel, 160 watermarks, 131 from WIA, 167 volume, adjust priority fax, 218 problem, 314 ringer, 200 problem, solve...