Chapter 1 Troubleshooting - Dell 2130cn Service Manual

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Chapter 1 Troubleshooting CONTENTS
1. Troubleshooting Overview...........................................................................................1 - 1
1.1 Flow of Troubleshooting.................................................................................................................... 1 - 1
1.2 Check Installation Status .................................................................................................................. 1 - 2
1.3 Cautions on Service Operations ....................................................................................................... 1 - 3
1.4 Cautions on Using FIP ...................................................................................................................... 1 - 4
1.5 Items to Be Confirmed Before Going to FIP Troubleshooting........................................................... 1 - 5
2. FIP .............................................................................................................................1 - 10
2.1 FIP .................................................................................................................................................. 1 - 10
2.2 Flow of FIP...................................................................................................................................... 1 - 10
2.3 Status Code List.............................................................................................................................. 1 - 11
3. ERROR CODE FIP...................................................................................................1 - 32
3.1 Troubleshooting for the call center.................................................................................................. 1 - 32
Flows 1 001-360 Restart Printer .......................................................................................................... 1 - 32
Flows 2 003-340 Restart Printer .......................................................................................................... 1 - 33
Flows 3 003-356 Restart Printer .......................................................................................................... 1 - 34
Flows 4 004-310 Restart Printer .......................................................................................................... 1 - 35
Flows 5 004-311 Restart Printer .......................................................................................................... 1 - 36
Flows 6 006-370 Restart Printer .......................................................................................................... 1 - 37
Flows 7 007-340 Restart Printer .......................................................................................................... 1 - 38
Flows 8 007-341 Restart Printer .......................................................................................................... 1 - 39
Flows 9 007-371/007-372 Restart Printer ............................................................................................ 1 - 40
Flows 10 009-340 Restart Printer (Yellow Toner)................................................................................ 1 - 41
Flows 11 009-340 Restart Printer (Magenta Toner) ............................................................................ 1 - 43
Flows 12 009-340 Restart Printer (Cyan Toner) .................................................................................. 1 - 45
Flows 13 009-340 Restart Printer (Black Toner).................................................................................. 1 - 47
Flows 14 010-317 Restart Printer ........................................................................................................ 1 - 49
Flows 15 010-351 Restart Printer ........................................................................................................ 1 - 50
Flows 16 010-354 Restart Printer ........................................................................................................ 1 - 51
Flows 17 010-377 Restart Printer ........................................................................................................ 1 - 52
Flows 18 Ready to Print 010-421......................................................................................................... 1 - 53
Flows 19 016-300/016-301/016-302/016-313/016-315/016-317/016-323/016-327/
016-344/016-345/016-346/016-347 Restart Printer.............................................................. 1 - 54
Flows 19-1 016-340 Restart Printer ...................................................................................................... 1 - 55
Flows 20 016-316/016-318 Restart Printer .......................................................................................... 1 - 57
Flows 21 016-338 Restart Printer ........................................................................................................ 1 - 58
Flows 22 016-365 Restart Printer ........................................................................................................ 1 - 59
Flows 23 016-370 Restart Printer ........................................................................................................ 1 - 61
Flows 24 Invalid ID 016-383 / Range Chk Error 016-384 / Header Error 016-385 /
Check Sum Error 016-386 / Protection Error 016-391 / Erase Flash Err. 016-392 /
Write Flash Err. 016-393 / Verify Error 016-394 .................................................................. 1 - 62
Flows 25 Out of Memory 016-700........................................................................................................ 1 - 63
Flows 26 PDL Request 016-720 .......................................................................................................... 1 - 64
Flows 27 Invalid User 016-757 ............................................................................................................ 1 - 65
Flows 28 Disabled Func 016-758 ........................................................................................................ 1 - 66
Flows 29 Reached Limit 016-759 ........................................................................................................ 1 - 67

Chapter 1 Troubleshooting

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