If the external authentication fails, an "Authentication failed" message is displayed. Details regarding
the authentication failure are available in the event log.
You must have the "Change Authentication Settings" permission to configure or modify the
authentication settings.
Adding LDAP/LDAPS Servers
To use LDAP authentication, enable it in the Device Settings > Authentication page, and enter the
information about the LDAP server in the LDAP page.
Note: If the PRO4X clock and the LDAP server clock are out of sync, the installed TLS certificates, if any,
may be considered expired. To ensure proper synchronization, administrators should configure the
PRO4X and the LDAP server to use the same NTP server(s).
▶
To add LDAP/LDAPS servers:
1) Choose Device Settings > Security > LDAP.
2) Click New.
3) Enter information.
Field/setting
Description
IP address /
The IP address or hostname of your LDAP/LDAPS server.
hostname
•
•
Copy settings from
This checkbox appears only when there are existing AA server settings on the PRO4X. To
existing LDAP
duplicate any existing AA server's settings, refer to the duplicating procedure below.
server
Type of LDAP
Choose one of the following options:
server
•
•
•
•
Security
Determine whether you would like to use Transport Layer Security (TLS) encryption, which
allows the PRO4X to communicate securely with the LDAPS server.
Three options are available:
•
•
•
•
•
•
•
•
Port (None/
StartTLS)
Port (TLS)
Configurable only when "TLS" is selected in the Security field.
The default is 636. Either use the default port or specify another one.
Without the encryption enabled, you can type either the domain name or IP address
in this field, but you must type the fully qualified domain name if the encryption is
enabled.
OpenLDAP
Microsoft Active Directory.
StartTLS
TLS
None
The default Port is 389. Either use the standard LDAP TCP port or specify another port.
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