Delta C2000 series User Manual page 148

Chapter 8 Optional Cards C2000 Series
Abnormality
No communication
card found
Fail to open
CMC-EIP01 setup
page
Able to open
CMC-EIP01 setup
page but fail to
utilize webpage
monitoring
Fail to send e-mail
Cause
Poor contact to RJ-45
connector
CMC-EIP01 not connected to
network
PC and CMC-EIP01 in
different networks and blocked
by network firewall.
CMC-EIP01 not connected to
network
Incorrect communication
setting in DCISoft
PC and CMC-EIP01 in
different networks and blocked
by network firewall.
Incorrect network setting in
CMC-EIP01
Incorrect network setting in
CMC-EIP01
Incorrect mail server setting
How to correct it?
Make sure RJ-45 connector is connected to
Ethernet port.
Make sure CMC-EIP01 is connected to network.
Search by IP or set up relevant settings by AC
motor drive keypad.
Make sure CMC-EIP01 is connected to the
network.
Make sure the communication setting in DCISoft is
set to Ethernet.
Conduct the setup by AC motor drive keypad.
Check if the network setting for CMC-EIP01 is
correct. For the Intranet setting in your company,
please consult your IT staff. For the Internet setting
in your home, please refer to the network setting
instruction provided by your ISP.
Check if the network setting for CMC-EIP01 is
correct.
Please confirm the IP address for SMTP-Server.
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