Verifying Pic Failure; Performing A Pic Swap Test - Juniper M Series Monitoring And Troubleshooting Manual

Sample Output
Meaning
Related
Documentation

Verifying PIC Failure

Performing a PIC Swap Test

Purpose
Action
Copyright © 2012, Juniper Networks, Inc.
user@host> show log messages | match PIC
user@host> show log messages | match PIC
Apr 8 10:01:20 aspirin scb CM: PIC 0/2, ID 0x0206, hardware error, offlined
Apr 8 10:01:20 aspirin alarmd[2671]: Alarm set: FPC color=RED, class=CHASSIS,
reason=PIC 0/2 failed to initialize
Apr 8 10:01:20 aspirin fpc0 PIC: PIC 2 discovery error (1)
Apr 8 10:01:20 aspirin fpc0 CMFPC: Hardware error discovering PIC 2, ID 0x0206
Apr 8 10:01:21 aspirin scb CM: ALARM SET: (Major) Slot 0: PIC 0/2 failed to
initialize
When a PIC fails, the
messages
occurred, the severity level, a code, and a message description. Use the
command to browse error messages that are generated at least 5 minutes before and
after a PIC event. You can also use the
specific PIC error messages with common information. Use this information to diagnose
a PIC problem and to let the Juniper Networks Technical Assistance Center (JTAC) know
what error messages were generated and the router events prior to the problem. For
more information about system log messages, see the Junos OS System Log Messages
Reference.
Checklist for Monitoring PICs on page 235
To verify PIC failure:
1. Performing a PIC Swap Test on page 243
Displaying the PIC Hardware Information on page 244
2.
Locating the PIC Serial Number ID Label on page 244
3.
To verify PIC failure by performing a swap test on the component.
To perform a swap test on a PIC:
Ensure that the PIC is firmly seated in the FPC or the FPC slot.
1.
If the PIC is firmly seated and still fails, remove it from the FPC. Follow the PIC removal
2.
procedure in the appropriate router PIC guide.
Check the PIC connector pins.
3.
a. If a pin is bent, contact JTAC and generate a Return Material Authorization (RMA).
For more information about returning a failed router part, see
Component" on page
b. If no pins are bent, install a PIC that you know works into the FPC.
system log file records the time the failure or event
show log messages | match PIC
116.
Chapter 8: Monitoring PICs
show log messages
command to view
"Return the Failed
243