Step 3. Read The Prerequisite Documentation And Check For Updates - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Upgrading from SWCP Release 4.0
Step 3. Read the prerequisite documentation
and check for updates
Before you install the Contact Center Multimedia/Outbound software, check the
Nortel Web site (www.nortel.com) or the Partner Information Center Web site
(www.nortel.com/pic) for the following:
updated customer documentation and distributor technical references
installation addenda, such as service updates (SU) or service update
supplements (SUS)
298
Contact Center Multimedia/Outbound
Standard 7.16
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