Section A: Preinstallation - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
Section A: Preinstallation
In this section
Step 1. Reduce the Symposium Web Center Portal database
Step 2. Review the preinstallation instructions
Step 3. Read the prerequisite documentation and check for updates
Step 4. Install your remote support access tool
Installation and Maintenance Guide
Upgrading from SWCP Release 4.0
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