Lucent Technologies MERLIN LEGEND Release 5.0 Feature Reference page 779

MERLIN LEGEND Communications System Release 5.0
Feature Reference 555-650-110
I Applications
Call Accounting System
CAS Integrated with IS III (IS CAS). Starting with Release 1.2 of IS III, this
application differs from two versions of CAS described below. Please also
see
CAS Plus V3. This version, for general business use, is a standalone
application that runs on a Lucent Technologies-approved DOS PC.
CAS for Windows. This version takes advantage of the easy-to-use
graphical user interface of Microsoft Windows. It is also a standalone
application that runs on a Lucent Technologies-approved DOS PC. It
allows a single CAS system to be used for both local and remote business
sites.
All three versions allow businesses to calculate the costs of calls using the rates
charged by long-distance carriers in one of 11 major metropolitan areas. In
addition, you can customize CAS for Windows, CAS Plus V3, and IS CAS by
programming additional rate tables.
All three versions provide the following services and features:
Call Record Processing. This feature collects, stores, and produces
records of calls, calculating costs using the selected rate table. You can
program the system to process all calls or only calls that exceed a specified
cost threshold. It can also add a service charge to calls before billing them
to clients, departments, or projects.
In addition, IS CAS collects and processes Automatic Number
Identification (ANI) information as well as Caller Identification information
provided by the 800 GS/LS-ID module and/or a DS1 module with PRI and
Station Identification automatic Number Identification (SID/ANI) service.
However, the availability of this information may be limited, depending on
the legal jurisdiction and the equipment at the CO serving the caller. IS
CAS also includes custom rate tables, required for the application.
Report Generation. This feature organizes and prints call record
information in the following formats:
— System Management. The system manager can customize and
— Directory Lookup and Message Center. Callers can look up anyone in
HackerTracker System for CAS Plus V3 and IS CAS. Telephone
systems with auto attendant, voice mail, or remote access lines are
common targets for toll theft. HackerTracker is designed to help detect
fraudulent use of the system by detecting abnormal calling activity and
tracking authorization code usage.
''Integrated Solution III'' on page I-45
maintain CAS activities, by editing tables, setting up reports, and
updating call rate information.
the organization by name or extension, leave a message, and print or
display messages.
for more information.
Issue 1
June 1997
Page I-22