Lucent Technologies MERLIN LEGEND Release 5.0 Feature Reference page 299

MERLIN LEGEND Communications System Release 5.0
Feature Reference 555-650-110
Features
Forward and Follow Me
Follow Me is turned on at another inside extension to send a user's calls to
that extension. It can be turned off at a user's own extension or at the
extension to which calls are sent. Follow Me can be used only to send calls
to an extension, not to an outside telephone number.
If several extensions are sending their calls to a user, that user can turn off
Forward and Follow Me either for one extension at a time or for all extensions at
once.
All users except Queued Call Console (QCC) operators can use Forward or
Follow Me to forward calls to another extension. Calls cannot be forwarded to a
calling group.
The factory setting for Remote Call Forward is that users are not allowed to
forward calls to outside numbers. Through system programming, use of the
feature can be allowed for individual extensions.
!
SECURITYlALERT:
The Remote Call Forwarding feature allows a user to forward an incoming
call to an outside number. When a call is placed to the extension forwarding
calls to an outside number, the caller can stay on the line after the call is
concluded and receive another dial tone. At this point, the caller could
initiate a toll call. For additional information, see Appendix A, "Customer
Service Information."
Forward, Remote Call Forward, and Follow Me send the following types of calls:
Ringing inside calls in Release 4.0 and prior systems; when all SA or ICOM
buttons are busy, all inside calls in Release 4.1 and later systems
Inside or outside calls transferred to the forwarding extension
Outside calls directed to the forwarding extension and received on a tie
trunk
Outside calls received on a Direct Inward Dial (DID) trunk
Outside calls received on PRI lines with routing by dial plan
An available calling group member is automatically logged out when the member
forwards his or her calls. If a calling group member logs in while calls are being
forwarded, Forward or Remote Call Forward is automatically canceled.
Forward, Remote Call Forward, and Follow Me do not send the following types of
calls:
Voice-announced inside calls
Calls received on a Cover button
Returning parked or transferred calls
Callback calls from the system
Issue 1
June 1997
Page 267