Page 1 ® MERLIN LEGEND Communications System Release 6.0 Pocket Reference 555-660-116 Comcode 108136029 Issue 1 February 1998...
Page 2 For assistance when installing or programming the system: Call: National Service Assistance Center (NSAC) at 1 800 628-2888 or your Lucent Technologies representative Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Lucent Technologies can assume no responsibility for errors.
Page 3 SYSTIMAX are registered trademarks, and 4ESS, ProLogix, AUDIX Voice Power, Fax Attendant System, HackerTracker, PassageWay, Picasso, Lucent Technologies Attendant, MERLIN PFC, and TransTalk are trademarks of Lucent Technologies in the U.S. and other countries. Mirage, StarSet, Supra, and Supra NC are registered trademarks of Plantronics, Inc.
Page 4 MERLIN LEGEND Communications System Release 6.0 Issue 1 Pocket Reference 555-660-116 February 1998 Page 4...
Page 5: Table Of Contents
MERLIN LEGEND Communications System Release 6.0 Issue 1 Pocket Reference 555-660-116 February 1998 Page v Contents Release 1.1 Enhancements Release 2.0 Enhancements Release 2.1 Enhancements Release 3.0 Enhancements Release 3.1 Enhancements Release 4.0 Enhancements Release 4.1 Enhancements Release 4.2 Enhancements Release 5.0 Enhancements Release 6.0 Enhancements Design Benefits...
Page 6 MERLIN LEGEND Communications System Release 6.0 Issue 1 Pocket Reference 555-660-116 February 1998 Contents Page vi Adjunct Summary Power Supply Unit Load Requirements Unit Load Calculation Rules Unit Load Rating of System Modules 87 Unit Load Rating of System Trunks, Telephones, and Adjuncts System Feature Availability by Operating Mode...
Page 7: Release 1.1 Enhancements
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 1 Release 1.1 Enhancements Release 1.1 Enhancements Refer to Release 1.1 Notes for detailed descriptions of Release 1.1 enhancements. Release 1.1 includes all Release 1.0 functionality plus the enhancements described in the following sections.
Page 8: Release 2.0 Enhancements
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 2 Release 2.0 Enhancements Equipment Additional equipment includes the 8102 and 8110 analog telephones, four headsets, two headset amplifiers, and a transparent protective cover for the MLX-10 and MLX-10D telephones.
Page 9 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 3 Release 2.0 Enhancements When AUDIX Voice Power sends a Leave Message notification to an extension, the system identifies the voice mail system as the sender of the message. When the voice mail subscriber uses the Return Call feature, the call goes to any available voice mail port, not just to the specific port that generated the message.
Page 10: Release 2.1 Enhancements
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 4 Release 2.1 Enhancements Maintenance Maintenance enhancements include the following: Clear descriptions of module test failures Optional printing of hard copy of error logs Display that correlates extension numbers to slot/port and logical ID Display of the slots, trunks, and extensions that are maintenance busy...
Page 11 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 5 Release 2.1 Enhancements When an MLX telephone, other than an MLX-20L, is plugged into an MLX port and the Personal Directory does not contain any entries, the allocation of the Personal Directory resources is released.
Page 12 Additional Application Packages, Telephones, Adjuncts, and Adapter Enhancements Additional application packages, adjuncts, and adapter enhancements include the following: A Lucent Technologies Digital Announcer Unit, compatible with all call management systems and tip/ring applications currently available for the MERLIN LEGEND Communications System. ™...
Page 13: Release 3.0 Enhancements
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 7 Release 3.0 Enhancements Release 3.0 Enhancements Release 3.0 includes all Release 2.1 functionality plus the enhancements listed below. Equipment New hardware includes a variety of components. Additional details are included elsewhere in this book.
Page 14 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 8 Release 3.0 Enhancements Inspection of Lines/Trunks displays only those lines and trunks configured on system rather than all 80 facilities Stations and facilities in Maintenance Busy (both manual and automatic) can be identified by the maintenance monitor User Features Security...
Page 15 MLX-16DP, MLX-20L, or MLX-28D telephone. The Windows applications are: Lucent Technologies Call (autodial/contact manager), Lucent technologies Buzz (screen-pop applications), Lucent Technologies Set (station programming interface), and Log Viewer (call log application). PassageWay Direct Connection Solution (Release 2.0) is the version supported on MERLIN LEGEND 3.0.
Page 16: Release 3.1 Enhancements
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 10 Release 3.1 Enhancements Release 3.1 Enhancements Release 3.1 includes all Release 3.0 functionality plus the toll fraud and security enhancements listed below. Star Codes Star codes are dialable codes for services provided by the CO. The user has to contract with the CO to get these codes activated.
Page 17 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 11 Release 4.0 Enhancements Certified 2B-data video/data applications that connect to MLX ports and use NI-1 BRI, PRI, or T1 Switched 56 network interfaces to make outside connections. NOTE: The 008 MLX and 408 MLX modules must have firmware vintage other than 29.
Page 18: Release 4.1 Enhancements
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 12 Release 4.1 Enhancements Single-Line Telephone Enhancements The following enhancements are added to the single-line telephones: Disable Transfer. Through centralized programming, the system manager can disable the ability to transfer calls by removing all but one SA or ICOM button from the telephone.
Page 19: Night Service
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 13 Release 4.1 Enhancements Night Service Coverage Control Beginning with Release 4.1, a system manager can enable the Night Service Coverage Control option to automatically control the status of telephones programmed with Coverage VMS (Voice Mail System) Off buttons according to Night Service status.
Page 20: Release 4.2 Enhancements
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 14 Release 4.2 Enhancements Release 4.2 Enhancements Release 4.2 includes all Release 4.1 functionality plus the enhancements listed below. There are no hardware changes or Release 4.2. Additional Network Switch interface and Services Options for ISDN Primary Rate Interface (PRI) ®...
Page 21 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 15 Release 4.2 Enhancements Improvements to Station Message Detail Recording (SMDR) and Support for MERLIN LEGEND Reporter Application The SMDR feature is enhanced to provide more details about calling group agent activities and help system managers assess the effectiveness of call centers, in terms of both agent performance and the adequacy of facilities to handle inbound...
Page 22: Release 5.0 Enhancements
System to a LAN server running Novell NetWare software allows Lucent Technologies-certified telephony applications to control MLX and analog multiline telephone (BIS only) operations that are monitored by the applications. The physical connection for the CTI link is an MLX port on a 008 MLX or 408...
Page 23 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 17 Release 5.0 Enhancements If the MERLIN LEGEND switch has only one MLX port board, you also need System Programming and Maintenance (SPM) software, Version 5.01, to administer the CTI link One port on the MLX board is used for the CTI link.
Page 24: Calls To A
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 18 Release 5.0 Enhancements Remote Access — NOTE: In the case of remote access calls, the only information that the application can collect about the caller is the remote telephone number.
Page 25 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 19 Release 5.0 Enhancements Call Center Enhancements. Release 5.0 and later systems include Group Calling features that enhance call center operations. Most Idle Hunt Type. In addition to the Circular (factory —...
Page 26: Release 6.0 Enhancements
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 20 Release 6.0 Enhancements If the number of waiting calls is greater than the — Threshold 2 value but less than the Threshold 3 value, the LED flashes. If the number of waiting calls is greater than the highest —...
Page 27 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 21 Release 6.0 Enhancements Restriction Levels (FRLs), digit absorption, and digit prepending. This allows ARS-like routing of non-local dial plan calls. In addition, system managers can control whether calling name, calling number, or both are shown at MLX display telephone for incoming calls across PRI tandem trunks.
Page 28: Transfer Calls
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 22 Release 6.0 Enhancements Voice Mail and Auto Attendant. Networked systems should — have their own local voice mail and/or auto attendant applications as well as their own external alerts and Music On Hold sources.
Page 29 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 23 Release 6.0 Enhancements When prompt-based overflow distribution is used, an extra TTR must be provided for each delay announcement device assigned to the associated calling group. The delay announcement informs the caller of the # key option to exit the queue and leave rather than waiting for an agent.
Page 30 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 24 Release 6.0 Enhancements Authorization Codes and Remote Call Forwarding In Release 6.0 and later Key or Hybrid/PBX mode systems, forwarding features, including Centrex Transfer via Remote Call Forwarding, but excluding Follow Me, can be activated or deactivated at a multiline telephone by entering the authorization code for the extension from which calls are to be...
Page 31: Design Benefits
Menu-driven system programming maintains the customer’s command of business operations. Built-in 1200/2400-bps modem allows fast access to the system by customers, Lucent Technologies personnel, or authorized dealers from a remote location for system programming and maintenance. Flexible mode of operation saves upgrade costs by allowing system configuration in one of three modes: Hybrid/PBX, Key, and Behind Switch.
Page 32: Environmental Specifications
The control unit is mounted on a Lucent Technologies pre-drilled backboard. Once installed, it is important to keep the control unit site clear of hazards, such as stacked paper or boxes, that block ventilation.
Page 33 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 27 Environmental Specifications Backboard Mounting Hardware Requirements This refers to the types of wall construction to which the backboard will be attached. Type of material Mounting Hardware Wood surface Wood screws Concrete surface, brick, cinder block Masonry anchors...
Page 34: Power And Grounding
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 28 Power and Grounding CAUTION: For the control unit, do not use an AC outlet that is controlled by a wall switch or some other switch. Use an approved ground (AC receptacle for 3-prong plug).
Page 35 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 29 Power and Grounding The following is a list of approved grounds, starting with the most preferred: Building steel Acceptable water pipe, must be a metal, underground water pipe at least 1/2-in.
Page 36 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 30 Power and Grounding Additional Power Surge Protection The 391A1 power supply has built-in AC line protection. This built- in protection handles almost all situations. Occasionally, additional protection may be needed if the customer is located in a heavy lightning area.
Page 37: Control Unit Interfaces
RS-232-C Control unit to PC connected to 2400 bps 2400 bps system programming port 1200 bps 1200 bps Control unit to Lucent Technologies model 1200 bps 1200 bps 572 printer, PC with CAS, or CAT connected to RS-232-C port Control unit to analog multiline telephone 40kHz 300–...
Page 38: Network Interface Requirements
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 32 Network Interface Requirements Network Interface Requirements Facility Network Line/Trunk Type Interface Code Interface Loop-start 02LS2 RJ11C, RJ14C, RJ21X Ground-start 02G S2 RJ11C, RJ14C, RJ21X 02RV2-T RJ11C, RJ14C, RJ21X OL13C RJ11C, RJ14C...
Page 39: Hardware And Software Capacities
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 33 Hardware and Software Hardware and Software Capacities You can configure the system as a stand-alone unit or as part of a private network. Maximum system capacities are as follows: Up to 108 simultaneous two-party conversations IMPORTANT: If more than 108 conversations are in progress at the same...
Page 40 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 34 Hardware and Software Table of Hardware and Software Capacities Constraining Limit Factor Account Codes Digits per code Authorization Codes Digits per code Allowed/Disallowed Lists Number of lists Entries per list Digits per entry Automatic Route Selection (ARS)
Page 41: Extensions
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 35 Hardware and Software Table of Hardware and Software Capacities ( continued ) Constraining Limit Factor CTI Link Direct Inward Dialing Number of blocks Number of trunks Data Hunt Groups Number of groups Members per group...
Page 42 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 36 Hardware and Software Table of Hardware and Software Capacities ( continued ) Constraining Limit Factor Pool Buttons Ports (not simultaneously) Total extensions (dialable) Voice and Data (physical pools) Voice Announce to Busy extensions Voice-Mail interface (VMI) ISDN Terminal Adapter...
Page 43: Fax Machine
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 37 Hardware and Software Constraining Factors This section describes the constraining factors that limit the capabilities supplied in the table above. Calling Groups Members of groups . QCCs cannot be members of calling groups because the QCC position is set up as a system operator and has its own queue that is different from the group’s queue.
Page 44: Ordering Codes
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 38 Ordering Codes Ordering Codes Component Comcode App. Code Control Unit MERLIN LEGEND R6 Control Unit 6140-CU6 Power Supply Module 107184848 391A3 Translation Card 107779878 10A2 SPM–DOS 108096132 R6.0 Processor...
Page 45 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 39 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code MERLIN LEGEND MLX/012 T/R Bundle 6140-P6C Power Supply 107184848 391A3 Translation Card 107779878 10A2 SPM–DOS 108096132 R6.0 Processor...
Page 46 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 40 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code MERLIN LEGEND 016/MLX Bundle 6140-P6G Power Supply 107184848 391A3 Translation Card 107779878 10A2 SPM–DOS 108096132 R6.0 Processor 108111824 517K33...
Page 47 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 41 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code MERLIN LEGEND DS1 DSU/CSU 6140-P6J Bundle Power Supply 107184848 391A3 Translation Card 107779878 10A2 SPM–DOS 108096132 R6.0 Processor...
Page 48 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 42 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code MERLIN LEGEND Upgrade— R1/R2 to R3 (Inactive) R3.1 Processor 107752693 517D33 Translation Card 107245243 10A1 SPM—UNIX 107741266 SPM—DOS...
Page 49 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 43 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code Line/Trunk and Extension Modules 008 (ATL) 61485 105351092 517B3 008 OPT + Ring Generator 61479 107321192 517D28A 012(T/R)
Page 50 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 44 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code Telephones ( continued ) MLX Telephones ( continued ) MLX-16DP © English (black) 3156-07B 106922271 7715D01D-003 English (white) 3156-07W 106922289 7715D01D-264 Spanish (black)
Page 51 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 45 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code Telephones ( continued ) Analog Multiline Telephones (black) BIS-10 3165-10B 107137671 7313HO1C-003 BIS-22 3166-22B 107137689 7314HO1C-003 BIS-22D 3166-DSB...
Page 52 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 46 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code Telephones ( continued ) Single-Line Telephones ( continued ) Inactive Single-Line Telephones 2500 YMGK (message waiting, recall, touch-tone, desk) Black...
Page 53 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 47 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code Telephones ( continued ) Inactive Cordless/Wireless Telephones Model 5405 106440472 CS6300U30A-2292 Model 5455 106440464 CS6300U29A-2292 MDC 9000 Business Cordless Telephone White...
Page 54 CAS Plus V3 Software 406362244 Rate Table CAS Plus V3 Update (SW) 406158444 3300EA51 CAS Plus upgrade 406025916 3300KA2U CAS V3 Hacker Tracker 406774513 3399EA (MS-DOS) UNIX CAS Rate Tables 406140764 3.5 SW ATT MTS Consult Lucent Technologies for other area-specific information.
Page 55 Applications Printer 321P/Printer cable 9600 bps modem (Qty: 2) D8W cords (Qty: 2) 250 MB Tapes Surge protector CONVERSANT INTRO 3.1.1 Basic speech (male/female) IVP Platform Software AVP 2.1.1 Software LEGEND/IVR Switch Integration Software Consult Lucent Technologies for other area-specific information.
Page 56 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 50 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code Applications ( continued ) CONVERSANT INTRO (Inactive) ( continued ) MAP5 Tower/AVP/ LEGEND bundle (with Script Builder) (Qty:2) IVP 4 Boards (8 ports) The remaining components are...
Page 57 Fast Call and Passage Way Direct Connect 8302-521 Commence 2.1 8330-201 407160027 Commence Startup 8330-202 407160043 OnTime 1.54 8330-301 407127349 Lucent Technologies Attendant 6125-ATT Hardware 406899054 Documentation 106431265 MERLIN LEGEND Mail Voice Messaging System 2-port 7107-302 4-port 7107-304 6-port 7107-306...
Page 58 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 52 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code Applications ( continued ) MERLIN MAIL Voice Messaging ( continued ) 2-port line card (R2) (upgrade from 2 to 4 for MERLIN MAIL releases prior to V7.4)
Page 59 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 53 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code Applications ( continued ) Discontinued ( continued ) Printer Adapter Kit 406960948 Printer Port to PC Adapter Kit 406960955 Installation and System Administration Manual...
Page 60 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 54 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code Applications ( continued ) MERLIN LEGEND R5.0 TSAPI Offers ( continued ) Q.SYS Application (PhoneWare) (does not include Professional Services) 5 Users License...
Page 61 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 55 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code Applications ( continued ) MERLIN LEGEND Enhanced Service Center 12-port System 61516 2.5GB Blank Tape (QTY: 3) 407557073 Color Monitor 406504571...
Page 62 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 56 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code Applications ( continued ) MERLIN LEGEND Enhanced Service Center ( continued ) 18-port System 61517 2.5GB Blank Tape 407557073...
Page 63 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 57 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code Applications ( continued ) MERLIN LEGEND Enhanced Service Center ( continued ) Optional Equipment Supervisor Terminal 1335-WIN 107087280...
Page 64 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 58 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code System Adjuncts and Adapters Auxiliary Power Unit 9024 61416 406467142 9024 Channel service units (CSUs) T1 CSU (3150 CSU) 21581 107087546...
Page 65 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 59 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code System Adjuncts and Adapters ( continued ) Optional Equipment: Peripheral Interface 62515 105179303 KIT PRTS-D181558 Async.
Page 66 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 60 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code System Adjuncts and Adapters ( continued ) Off-Premises Range Unit 2302-OPT 107531337 122A-215 ® Digital Magic on Hold Basic Prerecorded Package...
Page 67 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 61 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code System Adjuncts and Adapters ( continued ) Digital Announcer Unit 3119-003 (three minute) Announcer 407344357 Recorder 406659342...
Page 68 406915330 UNIT-22051-300 Universal 70V Door Spkr. 5330-230 406914630 UNIT-22050-070 SMDR Printers AP Printer (80-column) 4200-570 406637314 ML182 Lucent Technologies 571 406516989 571-MCII 6FT Parallel Printer (132-column) 4200-571 406712067 ML321P AP CAT Printer (serial) 4200-572 406716464 571-MCII 6FT Uninterruptible Power Supply...
Page 69 404057911 DIAL UNlT-9ZONE Control unit 405024134 CNTL 22050-020 Zonemate 39 Dialer unit 404057929 39 ZONE SELECT Control unit 405024134 CNTL-22050-020C Lucent Technologies People Finder 4-Watt Power Amplifier Kit Telephone Adjuncts and Adapters General Purpose Adapter (GPA) (analog) 2301-GPA 103977997 Z1C...
Page 70 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 64 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code Telephone Adjuncts and Adapters ( continued ) Analog Multiline Phone 62510 105105514 D181522 Power 48V Power Supply 405331711 KS22911L2 Modular Power Cord...
Page 71 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 65 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code Telephone Adjuncts and Adapters ( continued ) Headsets and Adapters 3122-030 406445627 KS23822L3 ® StarSet Headset 3122-050...
Page 72 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 66 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code MLX Telephones—Miscellaneous Add-Ons/ Replacement Parts ( continued ) Handsets and Cords ( continued ) Push-to-Talk Handset 31055 Black...
Page 73 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 67 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code Analog Multiline Telephones—Miscellaneous Add-Ons/ Replacement Parts Desk Stands and Wall Mounts Adjustable desk stand, 10-button (inactive) 103746855 11A Adjustable desk stand,...
Page 74 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 68 Ordering Codes Ordering Codes ( continued ) Component Comcode App. Code Analog Multiline Telephones—Miscellaneous Add-Ons/ Replacement Parts ( continued ) Button Label Sheets ( continued ) Display console (FM1) (includes one faceplate) 105299754 KIT PRTS-D-181727...
Page 75 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 69 Ordering Codes NOTES...
Page 76: Control Unit Modules
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 70 Control Unit Modules Control Unit Modules Module Trunk Type Extension Type Processor Power supply Analog multiline telephone; Call Management System; analog data via a modem 008 MLX MLX telephone;...
Page 77 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 71 Control Unit Modules Specifications Highlights: 68EC020 processor at 16 MHz, built-in 1200/2400-bps modem; built-in diagnostics; Hybrid/PBX, Key, or Behind Switch mode option; 1.5 MB RAM backup for 4 days; PCMCIA interface Ports: Three RS-232-C ports.
Page 78 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 72 Control Unit Modules Control Unit Modules ( continued ) Module Trunk Type Extension Type 012 (T/R) Single-line telephone; AT&T Attendant; + Ring Genera- MERLIN MAIL Voice Messaging System; T/R adjunct (such as an answering or fax machine);...
Page 79 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 73 Control Unit Modules Specifications Capacity: 12 T/R extensions on 2-way voice transmission path with support for telephones with message-waiting LEDs; 2 TTRs; built-in ring generator Power: 21-VDC, 600-ohm battery source Ringing current: 105-Vrms, 30-Hz sinusoidal ringing superimposed on -48 VDC...
Page 80 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 74 Control Unit Modules Control Unit Modules ( continued ) Module Trunk Type Extension Type Loop-start Analog multiline telephone; Call Management System; PFT telephone 408 GS/LS Loop-start or Analog multiline telephone;...
Page 81 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 75 Control Unit Modules Specifications Capacity: 4 trunks, 8 extensions, 1 PFT telephone Extension signaling: Analog multiline telephone (40 kbps) Trunk signaling: Loop-start trunk, analog voice Loop range: 1000 feet (305 m), in-building or in-range out-of-building (with analog IROB protectors) only Capacity: 4 trunks, 8 extensions, 1 PFT telephone...
Page 82: Adjunct Summary
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 76 Adjunct Summary Adjunct Summary Lucent Equipment Technologies Type Specifications Products Any audible or visual alert that External Alerts (AC) operates on 20–30 Hz ringing Ringer—Loud signals External Ringer Associated with a specific...
Page 83 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 77 Adjunct Summary Interface LS or GS/LS Line/ 012/016 Analog Analog Trunk Extension Extension Extension Extension Jack Jack Jack Jack Jack Requires Universal Paging Access Module (UPAM) to provide 48 VDC.
Page 84 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 78 Adjunct Summary Adjunct Summary ( continued Lucent Equipment Technologies Type Specifications Products Cordless Must have touch-tone dialing 5650 Cordless capability when connected via Telephone Telephone MFM;...
Page 85 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 79 Adjunct Summary Interface LS or GS/LS Line/ 012/016 Analog Analog Trunk Extension Extension Extension Extension Jack Jack Jack Jack Jack...
Page 86 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 80 Adjunct Summary Adjunct Summary ( continued Lucent Equipment Technologies Type Specifications Products Must have touch-tone dialing capability when connected via MFM; rotary or touch tone dialing can be used on T/R port.
Page 87 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 81 Adjunct Summary Interface LS or GS/LS Line/ 012/016 Analog Analog Trunk Extension Extension Extension Extension Jack Jack Jack Jack Jack can also use 008 OPT Extension Jack...
Page 88 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 82 Adjunct Summary Adjunct Summary ( continued Lucent Equipment Technologies Type Specification Products Headset for MLX Starset telephone Mirage Supra Supra NC Headset Connects directly to telephone Adapter OTHER jack.
Page 89 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 83 Adjunct Summary Interface LS or GS/LS Line/ 012/016 Analog Analog Trunk Extension Extension Extension Extension Jack Jack Jack Jack Jack For 2224G Modem only.
Page 90 American Society of Composers, Artists, and Producers (ASCAP) or Broadcast Music Incorporated (BMI). Or you can purchase a Magic on Hold system, which does not require you to obtain such a license, from Lucent Technologies or an authorized dealer. † Requires 2500SM telephone.
Page 91 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 85 Adjunct Summary Interface LS or GS/LS Line/ 012/016 Analog Analog Trunk Extension Extension Extension Extension Jack Jack Jack Jack Jack † Music Coupler required (PEC 61398). †...
Page 92: Power Supply Unit Load Requirements
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 86 Power Supply Unit Load Power Supply Unit Load Requirements Unit Load Calculation Rules Installed Mode Modules Calculation Hybrid/PBX, Not required Modified Key, Behind Switch Square Key Not required †...
Page 93: Unit Load Rating Of System Modules
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 87 Power Supply Unit Load Power Supply Unit Load Requirements ( continued ) Unit Load Rating of System Modules Module Unit Load Module Unit Load 12.0 408 GS/LS 12.0 008 MLX...
Page 94: Unit Load Rating Of System Trunks, Telephones, And Adjuncts
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 88 Power Supply Unit Load Power Supply Unit Load Requirements ( continued ) Unit Load Rating of System Trunks, Telephones, and Adjuncts Unit Load Network Access Trunks GS/LS Telephones MLX-5, MLX-5D...
Page 95: System Feature Availability By Operating Mode
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 89 System Feature Availability by System Feature Availability by Operating Mode Mode Behind Feature Switch Account Code Entry Authorization Codes Automatic Maintenance Busy Automatic Route Selection Callback Calling Restrictions Centrex Transfer via Remote...
Page 96 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 90 System Feature Availability by System Feature Availability by Operating Mode ( continued ) Mode Behind Feature Switch Paging groups Park Pickup groups Pools (trunk groups) Queued Call Console options Recall interval Reminder Cancel...
Page 97 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 91 System Feature Availability by NOTES...
Page 98: Telephone And Operator Console Features
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 92 Telephone and Operator K Key mode P Hybrid/PBX mode B Behind Switch mode Telephone and Operator Console Features Program Feature Feature Code Code Ã'! '!Ã Ã...
Page 99 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 93 Telephone and Operator Analog MLX- MLX- MLX- Single- MLX- 5D, 10D 16DP,28D Line 5, -10 Multiline Includes the MDW 9000, MDC 9000, and MLC-5 telephones.
Page 100 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 94 Telephone and Operator Telephone and Operator Console Features, ( continued ) Program Feature Feature Code Code Call Waiting Ã '& Call Waiting Pickup Ã$& $& Camp-On &&! &&!
Page 101 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 95 Telephone and Operator Analog MLX- MLX- MLX- Single- MLX- 5D, 10D 16DP,28D Line 5, -10 Multiline Includes the MDW 9000, MDC 9000, and MLC-5 telephones.
Page 102 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 96 Telephone and Operator Telephone and Operator Console Features, ( continued ) Program Feature Feature Code Code Extension Status Direct-Line Console &% &%Ã Ã DSS button Status Off &% &% Ã...
Page 103 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 97 Telephone and Operator Analog MLX- MLX- MLX- Single- MLX- 5D, 10D 16DP,28D Line 5, -10 Multiline Includes the MDW 9000, MDC 9000, and MLC-5 telephones.
Page 104 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 98 Telephone and Operator Telephone and Operator Console Features, ( continued ) Program Feature Feature Code Code Group Page Auto Dial button + group ext. no. Headset &' Auto Answer...
Page 105 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 99 Telephone and Operator Analog MLX- MLX- MLX- Single- MLX- 5D, 10D 16DP,28D Line 5, -10 Multiline Includes the MDW 9000, MDC 9000, and MLC-5 telephones.
Page 106 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 100 Telephone and Operator Telephone and Operator Console Features, ( continued ) Program Feature Feature Code Code Messaging (continued) ÃÃÃÃ!% Receiving messages Ã!' ÃÃÃÃ!' Delete Message Ã!&...
Page 107 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 101 Telephone and Operator Analog MLX- MLX- MLX- Single- MLX- 5D, 10D 16DP,28D Line 5, -10 Multiline Includes the MDW 9000, MDC 9000, and MLC-5 telephones.
Page 108 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 102 Telephone and Operator Telephone and Operator Console Features, ( continued ) Program Feature Feature Code Code Reminder Service Ã Ã' ' Ã Ã time Operator Set † ' Ã...
Page 109 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 103 Telephone and Operator Analog MLX- MLX- MLX- Single- MLX- 5D, 10D 16DP,28D Line 5, -10 Multiline Includes the MDW 9000, MDC 9000, and MLC-5 telephones.
Page 110 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 104 Telephone and Operator Telephone and Operator Console Features, ( continued ) Program Feature Feature Code Code Ã'$ Saved Number Dial Ã"' ÃÃÃ"'Ã Ã † ext. no. Send/Remove Message Ã!"Ã...
Page 111 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 105 Telephone and Operator Analog MLX- MLX- MLX- Single- MLX- 5D, 10D 16DP,28D Line 5, -10 Multiline Includes the MDW 9000, MDC 9000, and MLC-5 telephones.
Page 112: Reference Documents
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 106 Reference Documents Reference Documents Document Number Title System Documents 555-660-100 Customer Documentation Package 555-660-110 Feature Reference 555-660-111 System Programming 555-660-112 System Planning 555-660-113 System Planning Forms 555-660-116 Pocket Reference 555-660-118...
Page 113 Troubleshooting , Programming Summary ] 555-660-801 Reference Documents CD-ROM Toll Fraud Security BCS Products Security Handbook 555-025-600 Within the continental United States, these documents can be ordered from the Lucent Technologies Customer Information Center by calling 1 800 457-1235.
Page 114 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 108 Reference Documents NOTES...
Page 115: Maintenance Error Codes
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 109 Technical Addendum Technical Addendum Maintenance Error Codes Error Description Action Code No action required; System programming OK. however, if problem persists, troubleshoot the processor. No action required; System programming OK.
Page 116 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 110 Technical Addendum Technical Addendum Maintenance Error Codes (continued) Error Description Action Code If problem persists, check RAM failure in processor; processor. system programming OK. None. If problem persists, check module.
Page 117 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 111 Technical Addendum Technical Addendum Maintenance Error Codes (continued) Error Description Action Code If problem persists, check Module dual port RAM module for slot indicated. failure; system programming OK.
Page 118 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 112 Technical Addendum Technical Addendum Maintenance Error Codes (continued) Error Description Action Code Reset card and retry. If Unknown cause of a bad problem persists, try card.
Page 119 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 113 Technical Addendum Technical Addendum Maintenance Error Codes (continued) Error Description Action Code Slot did not complete initializing. No action required. No action required. Replace 008 or 408 MLX module with one of another Incompatibility problem;...
Page 120 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 114 Technical Addendum Technical Addendum Maintenance Error Codes (continued) Error Description Action Code Correct indicated errors, Error logs are full; turns on and then remove entries processor LED.
Page 121 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 115 Technical Addendum Technical Addendum Maintenance Error Codes (continued) Error Description Action Code Usually no action. Check All 1s being received; service T1 facility. If problem on link has been lost.
Page 122: Pocket Reference 555
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 116 Technical Addendum Technical Addendum Maintenance Error Codes (continued) Error Description Action Code Usually no action. Check Slip count reached 88. T1 facility. If problem persists, contact NSAC Tier III.
Page 123 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 117 Technical Addendum Technical Addendum Maintenance Error Codes (continued) Error Description Action Code Usually none; link should Service on link has been return to normal once test lost.
Page 124 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 118 Technical Addendum Technical Addendum Maintenance Error Codes (continued) Error Description Action Code Check PRI facility and report to service provider; otherwise, no action is needed. If problem persists, contact NSAC Tier III.
Page 125 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 119 Technical Addendum Technical Addendum Maintenance Error Codes (continued) Error Description Action Code Test trunk with single-line telephone. If problem is No loop current on outgoing not in trunk, replace call.
Page 126 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 120 Technical Addendum Technical Addendum Maintenance Error Codes (continued) Error Description Action Code None; delete entry from transient log. Modules not present. Reset board. If problem persists, check module.
Page 127 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 121 Technical Addendum Technical Addendum Maintenance Error Codes (continued) Error Description Action Code If problem persists, Memory failed ROM test; replace processor. turns on processor LED. If problem persists, Memory failed ROM test;...
Page 128 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 122 Technical Addendum Technical Addendum Maintenance Error Codes (continued) Error Description Action Code Check far end of network Outbound dialing problems interface. Check wink on tie trunks. Far end of start and for faulty cable.
Page 129 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 123 Technical Addendum Technical Addendum Maintenance Error Codes (continued) Error Description Action Code Replace module with Communication problems similar module and test. If between module and CO; problem is resolved, no loop current.
Page 130 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 124 Technical Addendum Technical Addendum Maintenance Error Codes (continued) Error Description Action Code Reset card and try again. Erasure of memory card is If problem persists, unsuccessful or too slow.
Page 131 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 125 Technical Addendum Technical Addendum Maintenance Error Codes (continued) Error Description Action Code Verify line provisioning. If Service on link may be correct, contact NSAC affected. Tier III.
Page 132 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 126 Technical Addendum NOTES...
Page 133 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 127 Technical Addendum NOTES...
Page 134: Module/Component History
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 128 Technical Addendum Technical Addendum Module/Component History Module/ Apparatus Component Comcode Code Backplane Basic 106388614 403E 107007114 403G Expansion 61490 106388630 403F 61450 107007122 403H Power Supply 120 V 105743801 391A1...
Page 135 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 129 Technical Addendum Technical Addendum Release Used In Vint FW Vint Notes Used in control units 6140-CU1, 6140-CU2, 6140-CU3, 6140-INT, 6140-220, 6140-CUL, 6140-P3C, 6140-P3D, 6140-P3E, 6140-P4D, 6140-P4F and 6140-SEC Used in control units 6140-CU1, 6140-CU2,...
Page 136 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 130 Technical Addendum Technical Addendum Module/Component History (continued) Module/ Apparatus Component Comcode Code Processor (cont’d) R3.0 107040438 517A33 107438921 517B33 R3.1 107752693 517D33 R4.0 107743403 517C33 Feature Module R1.0 106064660...
Page 137 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 131 Technical Addendum Technical Addendum Release Used In Vint FW Vint Notes ML R3.0 or later; no FM used; used in control units 6140-CU3, 6140-P3C, 6140-P3D, 6140-P3E, 6141-U3LA, 6141-103A ML R3.0 or later;...
Page 138 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 132 Technical Addendum Technical Addendum Module/Component History (continued) Module/ Apparatus Component Comcode Code Feature Module (cont’d) R1.1 106825888 517F25 106999873 517F25B 106999899 517F25C R2.0 106874738 517G25 106874746 517H25 R2.1...
Page 139 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 133 Technical Addendum Technical Addendum Release Used In Vint FW Vint Notes SW = 1.1 See QPPCN 266MT. V5.3 SW = 1.1 See QPPCN 292MT. V7.3 SW = 1.1 See QPPCN 308MT.
Page 140 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 134 Technical Addendum Technical Addendum Module/Component History (continued) Module/ Apparatus Component Comcode Code 008 ATL 61385 103983508 517A3 61485 105351092 517B3 008 MLX 61486 105628010 517A21 008 OPT Without Ring 106387525...
Page 141 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 135 Technical Addendum Technical Addendum Release Used In Vint FW Vint Notes Reduced package; no telephone user’s guide Fixes ring patterns and ring trip Eliminates flash during hang-up Eliminates flash during answer Built-in ring generator Enhances ringing on long loops...
Page 142 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 136 Technical Addendum Technical Addendum Module/Component History (continued) Module/ Apparatus Component Comcode Code 016 TR 61507 107824948 517B34 100D (DS1)/T-1 61491 107538887 517A15 105461560 517B15 105512438 517C15 517E15 400 EM TIE...
Page 143 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 137 Technical Addendum Technical Addendum Release Used In Vint FW Vint Notes 4.0, 1.4i Tie trunk only LS, GS, DID, and PRI emulation added Meets BC interoperability specs Improved EMI performance Lightning protection added;...
Page 144 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 138 Technical Addendum Technical Addendum Module/Component History (continued) Module/ Apparatus Component Comcode Code 800 DID 61488 105628002 517A20 105628077 517B20 106936644 517C20 106995251 517D20 800 GS/LS 61484 105627996 517A19...
Page 145 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 139 Technical Addendum Technical Addendum Release Used In Vint FW Vint Notes Fixes DID call misrouting Eliminates false error messages Cost-reduced version All US Phantom ringback fix 3.0 or later No lightning protection;...
Page 146: Telephone Leds
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 140 Technical Addendum Technical Addendum Telephone LEDs MLX-20L Console System Program- ming LED Status Menu Green LED Red LED Option Option Lines Tie Lines Trunks Inmode Incoming Incoming tie line is...
Page 147: Menu Option Exten
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 141 Technical Addendum Technical Addendum Telephone LEDs (continued) DSS Console System Program- ming Menu Red LED Status Option Option FLASHING Exten- Account Forced Forced sions (FACE) Account Account Code Entry...
Page 148 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 142 Technical Addendum Technical Addendum Telephone LEDs (continued) DSS Console (continued) System Program- ming Menu Red LED Status Option Option FLASHING Exten- Group Calling Telephone is Telephone is sions Members...
Page 149: Technical Addendum
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 143 Technical Addendum Technical Addendum Telephone LEDs (continued) DSS Console (continued) System Program- ming Menu Red LED Status Option Option FLASHING Tables DisallowTo Disallowed Disallowed list list is not assigned to assigned to...
Page 150: Wiring Constraints
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 144 Technical Addendum Technical Addendum Wiring Constraints System Wiring System within 5 ft. of dedicated AC power outlet. System within 25 ft. of the network interface. Otherwise, use an Off-Premises Range Extender (OPRE).
Page 151: Installing Spm
DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 145 Technical Addendum Technical Addendum Installing SPM Follow these steps to install System Programming and Maintenance (SPM) onto the hard drive of a computer: 1. Insert the SPM diskette into the computer. 2.
Page 152 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 146 Technical Addendum Technical Addendum Remote Modem Connection Follow these steps to access SPM when you connected off-site via a modem: 1. Type spm and press ENTER to display the SPM Welcome screen.
Page 153 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 147 Technical Addendum Technical Addendum When Calling NSAC Do the following before you call Tier III for troubleshooting: Check and recreate the problem. Connect your laptop or PC so you are ready. Know the software version of your system (Dial on an Intercom button).
Page 154: Technical Support Telephone Numbers
January 1998 Page 148 Technical Addendum Technical Addendum Technical Support Telephone Numbers Telephone Product or Service Comments Number Lucent Technologies Equipment NSAC Tech Support PARTNER, MERLIN, 800-552-3293 VINTAGE, CLASSIC TSC Tech Support DEFINITY 800-248-1234 Network Systems (RTAC) DACS, SLC, ESS, DDM 800-225-7822...
Page 155 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 149 Technical Addendum Technical Addendum Technical Support Telephone Numbers (continued) Telephone Product or Service Comments Number Other GBCS Support NSAC QPPCN Small Business Products 303-843-5204 Coordinator TSC QPPCN Large Business Products 800-248-1234 Coordinator...
Page 156 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 150 Technical Addendum NOTES...
Page 157 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 151 Technical Addendum Feedback Form MERLIN LEGEND 6.0 Pocket Reference Order No.: 555-660-116 Please fax your comments to: 732-957-4562 As necessary, fax the actual pages of the Addendum with your comments marked on it.
Page 158 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 152 Technical Addendum NOTES...
Page 159 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 153 Technical Addendum NOTES...
Page 160 DEFINITY ECS Release 6 Issue 2 System Description Pocket Reference 555-230-211 January 1998 Page 154 Technical Addendum NOTES...

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