Lucent Technologies MERLIN LEGEND Release 5.0 System Programming Manual
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Lucent Technologies MERLIN LEGEND Release 5.0 System Programming Manual

Lucent Technologies MERLIN LEGEND Release 5.0 System Programming Manual

Communications system
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Table of Contents

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MERLIN LEGEND
Communications System
Release 5.0

System Programming

®
555-650-111
Issue 1
June 1997

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Summary of Contents for Lucent Technologies MERLIN LEGEND Release 5.0

  • Page 1: System Programming

    ® MERLIN LEGEND Communications System Release 5.0 System Programming 555-650-111 Issue 1 June 1997...

  • Page 2: Issue

    Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. Lucent Technologies will not be responsible for any charges that result from such unau- thorized use.

  • Page 3: Table Of Contents

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Contents Page iii Contents Contents IMPORTANT SAFETY INSTRUCTIONS About This Book Intended Audience How to Use This Book Terms and Conventions Used Security Related Documents How to Comment on This Book Programming Basics Introduction to System Programming System Programming Console...

  • Page 4: Contents

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Contents Page iv Telephones 3-54 Fax Machines 3-75 Optional Telephone Features 3-80 Optional Group Features 3-114 Optional Group Calling Features 3-129 System Features 3-159 Night Service 3-206 Labeling 3-219 Print Reports...
  • Page 5 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Contents Page v Access to Centralized Telephone Programming Program Extension Copy Extension Feature Quick Reference 5-14 Customer Support Information Support Telephone Number Federal Communications Commission (FCC) Electromagnetic Interference Information Canadian Department of Communications (DOC) Interference Information FCC Notification and Repair Information...
  • Page 6 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Contents Page vi General Trunk Information Report F-15 DS1 Information Report F-15 PRI Information Report F-16 Remote Access (DISA) Information Report F-18 Operator Information Report F-19 Allowed Lists Report F-21 Access to Allowed Lists Report F-21...

  • Page 7: Important Safety Instructions

    Use caution when installing or modifying telephone lines. ® Use only Lucent Technologies-manufactured MERLIN LEGEND Commu- nications System circuit modules, carrier assemblies, and power units in the MERLIN LEGEND Communications System control unit.

  • Page 8: Save These Instructions

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 IMPORTANT SAFETY INSTRUCTIONS Page viii Do not attach the power supply cord to building surfaces. Do not allow any- thing to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.

  • Page 9: About This Book

    In the USA only, Lucent Technologies provides a toll-free customer Helpline (1 800 628-2888) 24 hours a day. Call the Helpline, or your Lucent Technologies representative, if you need assistance when installing, programming, or using...

  • Page 10: Terms And Conventions Used

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 About This Book Terms and Conventions Used Page x Terms and Conventions Used The terms described here are used in preference to other, equally acceptable terms for describing communications systems. Lines, Trunks, and Facilities Facility is a general term that designates a communications path between a telephone system and the telephone company central office.
  • Page 11 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 About This Book Terms and Conventions Used Page xi The part of the headset that fits over one Italics also set off special terms. or both ears is called a headpiece. If you press the Feature button on an MLX The names of fixed-feature, factory-im- display telephone, the display lists tele-...

  • Page 12: Security

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 About This Book Security Page xii Security Certain features of the system can be protected by passwords to prevent unauthorized users from abusing the system. You should assign passwords wherever you can and limit knowledge of such passwords to three or fewer people.
  • Page 13 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 About This Book Related Documents Page xiii MLX-10 and MLX-5 Nondisplay Telephone Tray Cards 555-630-151 (6 cards) 555-650-120 Analog Multiline Telephones User’s Guide Single-Line Telephones User’s Guide 555-650-126 MDC 9000 and MDW 9000 Telephones User’s Guide 555-650-138...

  • Page 14: How To Comment On This Book

    If the feedback form is missing, write directly to: Documentation Manager Lucent Technologies 211 Mount Airy Road, Room 2W226 Basking Ridge, NJ 07920...

  • Page 15: Programming Basics

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Introduction to System Programming Page 1-1 Programming Basics This chapter covers the information you need to know before you begin the programming procedures covered in Chapter 3, ‘‘Common Administrative Procedures’’...
  • Page 16 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Introduction to System Programming Page 1-2 Planning Forms Before you begin to program or modify your communications system, you should familiarize yourself with the system planning forms. Initially, system planning forms are used to plan your communications system and program your system during installation.

  • Page 17: System Programming Console

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics System Programming Console Page 1-3 Types of Programming Listed below are the three types of programming available for the communications system. System Programming. This type of programming enables the system manager to program features that affect all or most system users, and requires one of the following: —...
  • Page 18 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics System Programming Console Page 1-4 You can also have one or two Direct Station Selectors (DSSs) connected to the system programming console. Each DSS adds 50 extension buttons to the console, which facilitates assigning features to telephones.
  • Page 19 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics System Programming Console Page 1-5 MLX-20L Console Components Desk Stand An adjustable stand on the console and the DSS, allows a 20- or 30- (not shown) degree viewing angle.
  • Page 20 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics System Programming Console Page 1-6 DSS Components Covers Removable plastic covers to protect the designation cards. The top cover protects the 50 DSS button labels. The lower cover fits over the fixed buttons.
  • Page 21 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics System Programming Console Page 1-7 Fixed Display Buttons The top two buttons in each column have the same labels and functions regardless of the screen display. This type of button is called a fixed display button.

  • Page 22: Console Overlay

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics System Programming Console Page 1-8 buttons 1 to 20 to represent letters G through Z. These letters are also displayed on the top line of the console overlay. Line 1 Line 21 Line 14...

  • Page 23: Programming Procedures

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-9 Console and DSS Lights The red and green lights (LEDs) next to each of the 20 line buttons show the status of the line/trunk options. LEDs on the DSS show the status of features programmed on extensions.
  • Page 24 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-10 Procedure Contents Each procedure begins with a general description of the feature, followed by a summary of programming information that includes the items listed below. Programmable by Indicates who has permission to use the procedure.
  • Page 25 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-11 Your system information appears in System Set-up place of the ’s. Review and Exit Size: xxxx Type: xxxx Operator: xxxx xxxx xxxx xxxx xxxx xxxx Exit Figure 1-5.
  • Page 26 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-12 Option Selected Assign Lines/Trunks: Prompt Enter extension Data Entry Area Backspace Exit Enter Figure 1-7. Data Entry Screen A data entry screen prompts you to enter specific data or to make specific choices.
  • Page 27 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-13 Selected Option Data Voice/Data > Prompt Enter voice/data pair Extension entered 7108 Delete Backspace Exit Enter Figure 1-8. Inspect Example After you enter and save , the system automatically assigns the next 7108 sequential extension jack number.
  • Page 28 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-14 Format The programming procedures are presented as numbered steps in the format shown below. Console Display/Instructions Additional Information The step instruction is shown here.   Console Display Press here...
  • Page 29 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-15 highlighting is shown. See ‘‘Additional Information and PC Headers’’ for more information about how more than five options are presented. Additional Information and PC Headers The information displayed under the Additional Information header may contain notes, a value entered in a previous step, branching instructions, general information, or specific instructions.
  • Page 30 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-16 l u n Specify a network service.   If you select , go to AT&T Toll Network Services: AT&T Toll Procedure. Make a selection AT&T Toll If you select...
  • Page 31 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-17 The examples in the following text refer to Steps through of the AT&T Toll Procedure (above), which is a branch of the Network Services procedure. When you are to repeat a step within the branch procedure, you are instructed to go to that step.
  • Page 32 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-18 Block of Lines Procedure Specify the block of 20 lines associated with 20 buttons   on the system programming console. Select Lines 01-20 Lines 21-40...
  • Page 33 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-19 Table 1-2 contains details on the use of the screen keys. Table 1-2. Screen Keys Display Function Change your entry. Select BackSpace Backspace on the PC) to correct your entry.
  • Page 34 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-20 Using Enter Pressing to save your entry has one of the following results: Enter The next screen in the procedure appears. See Steps 4 and 5 in the sample procedure below.
  • Page 35 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-21 Using Next When you are programming a feature that can apply to a sequence of extensions, lines/trunks, or groups, the screen key appears on the console display.
  • Page 36 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-22 Main menu options are shown in a separate box. First-level options are bold, second-level options are preceded by an asterisk (*). The remaining levels are shown with increasing degrees of indentation.
  • Page 37 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-23 Description Page SysRenumber Continued Single Single extension renumbering 3-13 * Lines Lines/Trunks * Extensions Extensions * Pools Pools (Hybrid/PBX only) * Group Page Paging Group * GrpCalling Calling Group...
  • Page 38 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-24 Description Page Operator Continued * Call Types QCC Operator to Receive Call Types 3-37 - Dial 0 Dial 0 Calls - Priority - Operator - Follow/Frwd Forward/Follow Me Calls...
  • Page 39 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-25 Description Page LinesTrunks Lines/Trunks options LS/GS/DS1 Loop-start, ground-start or DS1 options * (DS1) DS1 options - Type Type of DS1 facility 4-73 - T1 - GroundStart...
  • Page 40 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-26 Description Page LinesTrunks Continued -PRI Primary Rate Interface 4-94 - Frame Format - D4 Compatible - Extended Super Frame -Suppression Type of zero code suppression 4-96 - AMI ZCS - B8ZS...
  • Page 41 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-27 LinesTrunks Continued Tie Lines * Direction Tie trunks direction 4-105 - Two Way - OutGoing - Incoming * Intype Signaling type: incoming tie trunk. 4-107 - Wink - Delay...
  • Page 42 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-28 Description Page LinesTrunks Continued TT/LS Disc * OutMode Outmode Signaling for loop- or ground-start trunks 4-29 * LS Disconnect Disconnect signaling reliability 4-38 - Yes - No...
  • Page 43 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-29 Description Page LinesTrunks Continued - Local Local service - OUTWATS - 56/64 Digit - VirtPrivNet - INWATS - Misc Miscellaneous network service - Other - CallByCall - Copy Number...
  • Page 44 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-30 Description Page LinesTrunks Continued *DialPlanRtg Dial Plan Routing 4-176 - Service Service - AT&T Toll AT&T toll service - Megacom 800 - ACCUNET SDS - SoftDefNetw - MULTI QUEST...
  • Page 45 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-31 Description Page LinesTrunks Continued - CBC Service Call by Call service 4-199 - Patterns - Voice Data - Voice Only - Data Only - Voice/Data - NetworkServ Network service...
  • Page 46 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-32 Description Page LinesTrunks Continued - ARS Restrict Non-Tie trunk ARS Facility Restriction Level - Allow List Non-Tie trunk Allowed Lists assignment - DisallowLst Non-Tie trunk Disallowed Lists assignment * TIE Lines...
  • Page 47 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-33 Description Page LinesTrunks Continued Clock Sync Clock Synchronization (100D or 800 CO-BRI modules) 4-59 * Primary Primary Clock - Loop - Local * Secondary Secondary Clock - Loop...
  • Page 48 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-34 Description Page Extensions LinesTrunks Lines or trunks (buttons on a telephone) 3-54 Line Copy Copy outside line/trunk options 3-59 * Single * Block Dial OutCd Pool dial-out code restrictions...
  • Page 49 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-35 Description Page Extensions Grp Calling Calling group members and options 3-123 * Hunt Type Hunt Type 3-129 - Circular - Linear - Most Idle * Delay Announce Group Calling delay announcement...
  • Page 50 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-36 Description Page Options Transfer Transfer options * Return Time Transfer return time (number of rings) 3-159 * One Touch One Touch Transfer/One Touch Hold 3-161 - Transfer - Manual...
  • Page 51 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-37 Description Page Options Continued Recall Timer Length of timed flash sent when Recall is used 3-194 * 350 ms * 450 ms * 650 ms * 1 sec Rotary...
  • Page 52 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-38 Description Page Tables Continued * Dial 0 Dial 0 Table 4-343 - ARS Pool - ARS FRL - ARS Digits * Sub A Data Voice and/or data routing for Subpattern A 4-347 - Voice Only...
  • Page 53 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-39 Description Page Labeling Labeling Options Directory 3-218 * System System directory and internal speed dial numbers 3-228 * Extension Extensions to identify internal callers 3-218 * Personal Personal Directory listings...

  • Page 54: Allowlist

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Programming Procedures Page 1-40 Description Page Print Print system reports 3-232 Print all reports SysSet-up System Information report Dial Plan Dial Plan report Labels Label Information report Trunk Info Trunk Information report * TIE...

  • Page 55: Access To System Programming From The Mlx-20 Console

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Access to System Programming from the MLX-20 Console Page 1-41 Description Page Language Language options SystemLang System language * English * French * Spanish Extensions Language for a single extension or block of 3-80 * Single...

  • Page 56: Additional Information

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Access to System Programming from the MLX-20 Console Page 1-42 Console Display/Instructions Additional Information Display the Menu Mode (main menu) screen.   12/24 11:30 Anne Andre Jorge...
  • Page 57 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Access to System Programming from the MLX-20 Console Page 1-43 System Programming Menu Figure 1-11 shows the two screens that make up the System Programming menu. System Programming: >...

  • Page 58: Idle States

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Idle States Page 1-44 Exiting System Programming Use the information in Table 1-4 to return to the System Programming menu, the main menu (Menu Mode screen), or the Home screen from within a programming screen.
  • Page 59 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Idle States Page 1-45 The screen changes to the appropriate programming screen when the system is no longer busy. System Forced Idle When the entire system is forced idle, no calls can be made or received. The following procedures can be performed only when the entire system (every line and every extension) is idle: Select system mode...
  • Page 60 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Idle States Page 1-46 Extension Forced Idle When a telephone or data terminal is forced idle, no calls can be made or received on that telephone or data terminal. The following procedures can be performed only when the telephone or data terminal being programmed is idle: Assign call restrictions Assign pool dial-out restrictions...

  • Page 61: Product Enhancements

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Product Enhancements Page 1-47 Product Enhancements Several enhancements were implemented for Releases 1.1, 2.0, 2.1, 3.0, and 4.0. This section briefly describes these enhancements and new features. See the Feature Reference and the Equipment and Operations Reference for details about each enhancement.
  • Page 62 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Product Enhancements Page 1-48 Operational System operational enhancements include the following: Automatic selection of an SA button when Conference is invoked (Hybrid/PBX mode) Prompting through Conference feature on MLX display telephones Relocation of the More prompt on the MLX-20L display Display of the number saved on a programmed Last Number Dial or Saved Number Dial button when the button is inspected...
  • Page 63 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Product Enhancements Page 1-49 Any SPM Version 2.xx (where xx is replaced by numbers) provides a Convert function for use in upgrading the system from Release 1.0 or 1.1. This function converts a backup file from a Release 1.0 or 1.1 system to Release 2.0 and later format, allowing reuse of existing system programming on the upgraded system.
  • Page 64 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Product Enhancements Page 1-50 Fax Attendant System™ Fax Attendant is an application for sending and receiving fax messages; its interface is similar to the voice mail interface provided by AUDIX Voice Power. Fax Attendant System, which co-resides with AUDIX Voice Power on the IS III platform, provides the following services: Fax Call Coverage.
  • Page 65 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Product Enhancements Page 1-51 Release 2.1 Enhancements Refer to Release 2.1 Notes for detailed descriptions of Release 2.1 enhancements. Release 2.1 includes all Release 2.0 functionality plus the enhancements listed below.
  • Page 66 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Product Enhancements Page 1-52 Timing for calls made on non-PRI facilities begins when dialing is completed. Therefore, an SMDR call record is not generated when a call made on a PRI facility is not answered at the far end.
  • Page 67 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Product Enhancements Page 1-53 Equipment and Operations Equipment and operations enhancements include the following: A new release (Version 2.16) of the System Programming and Maintenance (SPM) software to support international use. Support of PRI connection to DEFINITY Communications Systems MLX-10DP telephone, identical to an MLX-10D, except that it provides a jack for access to the PassageWay...
  • Page 68 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Product Enhancements Page 1-54 Release 3.0 Enhancements Release 3.0 includes all Release 2.1 functionality plus the enhancements listed below. Equipment New hardware includes a variety of components. Additional details are included elsewhere in this book.
  • Page 69 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Product Enhancements Page 1-55 Advice and feedback administration screens for new Release 3.0 functionality PCMCIA Memory Card Interface (a Release 3.0 processor board required) allowing: —...
  • Page 70 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Product Enhancements Page 1-56 Authorization Codes The Authorization Code feature allows you to make calls using your calling privileges when you are dialing from an extension other than your own. When you enter your authorization code (ranging from 2 to 11 characters and unique across the system), the privileges and restrictions assigned to your home extension override the current restrictions at the host extension.
  • Page 71 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Product Enhancements Page 1-57 Fax Attendant 2.1.1 Fax Attendant Release 2.1.1., which co-resides with AUDIX Voice Power on the IS III Release 1.2 platform, provides the same functionality as earlier versions, plus the following enhancements: Personal Fax Messaging.
  • Page 72 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Product Enhancements Page 1-58 Trunk-to-Trunk Transfer on a per-station basis This enhancement to the trunk-to-trunk feature enables the system manager to allow or disallow trunk-to-trunk transfer on a per-station basis. Beginning with Release 3.1, the default setting for all stations is restricted.
  • Page 73 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Product Enhancements Page 1-59 New default FRL for the Default Local Route Table Beginning with Release 3.1, the default FRL has changed to 2 for the Default Local Route Table.
  • Page 74 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Product Enhancements Page 1-60 video applications. Release 4.0 supports the IOC Package “S” (basic call handling) service configuration and Multi-Line Hunt service configuration on designated CO switches. Support for 2B Data applications Release 4.0 has certified group and desktop video applications that use two B-channels to make video/data calls from endpoints (stations) that are enabled to...
  • Page 75 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Product Enhancements Page 1-61 Time-based option for overflow on Calling Group Release 4.0 has added a time limit for calls in queue in addition to the previous number limit.
  • Page 76 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Product Enhancements Page 1-62 The Primary Cover Ring Delay (1–6 rings) and Secondary Cover Ring Delay (1–6 rings), programmed on individual extensions, replace the Delay Ring Interval programmed systemwide in previous releases.
  • Page 77 Network-1 Basic Rate Interface) Provisioning Test Tool is enhanced to include testing for BRI facilities that are part of Multiline Hunt Groups (MLHGs). The NI-1 BRI Provisioning Test Tool is used by Lucent Technologies maintenance personnel on MERLIN LEGEND Communications Systems that include a 800 NI-BRI module.
  • Page 78 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Product Enhancements Page 1-64 LEC services for DMS-100 switch types: — DMS Virtual Private Network service for calls between the MERLIN LEGEND Communications System and another communications system (such as another MERLIN LEGEND Communications System) —...

  • Page 79: Merlin Legend Reporter

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Product Enhancements Page 1-65 MERLIN LEGEND Reporter MERLIN LEGEND Reporter provides basic call accounting system reports for all incoming calls to Auto Login or Auto Logout type calling groups. MERLIN LEGEND Reporter assists in determining the effectiveness of calling group agents, assessing the level of service provided to callers, and ascertaining whether adequate incoming phone lines and agents are available to handle...
  • Page 80 Beginning with Release 5.0, a PassageWay Telephony Services CTI link from the MERLIN LEGEND Communications System to a LAN server running Novell® NetWare® software allows Lucent Technologies-certified telephony applications to control and monitor MLX and analog multiline telephone (BIS only) operations.
  • Page 81 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Product Enhancements Page 1-67 Screen pop can occur on incoming calls from the following sources: Calling group distribution ISDN PRI Routing by Dial Plan An extension on the MERLIN LEGEND Communications System Remote access NOTE: In the case of remote access calls, the only information that the...
  • Page 82 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Product Enhancements Page 1-68 one-time opportunity. Once the Personal Speed Dial number is programmed, any changes to it or any other extension programming must be performed using centralized telephone programming.
  • Page 83 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Product Enhancements Page 1-69 The primary and secondary announcement options, when used together, allow an initial message to play for callers, followed by a repeating announcement that, for example, urges callers to stay on the line and wait for a calling group member.
  • Page 84 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Basics Product Enhancements Page 1-70 MLX-5 and MLX-5D Telephones The MLX-5 nondisplay and MLX-5D display telephones are compatible with all system releases. The display telephone includes a 2-line by 24-character display, and both telephones come with 5 line buttons.

  • Page 85: Programming With Spm

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Page 2-1 Programming with SPM The System Programming and Maintenance (SPM) software package offers an alternate method of programming the MERLIN LEGEND Communications System using a PC.

  • Page 86: System Requirements

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM System Requirements Page 2-2 For information about accessing SPM from the IS II/III application, refer to the following books: Integrated Solution III System Manager’s Guide, order no. 555-601-010 Integrated Solution III Installation and Maintenance Guide, order no.

  • Page 87: Installing The Spm Software

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Installing the SPM Software Page 2-3 — BR1A-4P adapter and either a 102 connecting block or 103 connecting block — 248B adapter — eight-position wall jacks —...
  • Page 88 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Installing the SPM Software Page 2-4 The installation program automatically performs the following: Checks available space on the hard disk. If space is insufficient, the installation is terminated and an error message is generated.
  • Page 89 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Installing the SPM Software Page 2-5 appears on the screen. A:> Insert the backup copy of the SPM diskette into Drive A.   Type one of the commands shown below and press   install...
  • Page 90 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Installing the SPM Software Page 2-6 If you typed (the command for DOS installation) instead of install , checks if your PC has Windows 95 installed. If Windows 95 is instal95 detected, you see an error message that tells you to run the Instal95 program.
  • Page 91 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Installing the SPM Software Page 2-7 From the Windows Explorer, select the floppy drive that contains the backup copy of SPM diskette. Select and run Instal95 (either by double clicking on the file name or single clicking on the file name and using the menu choice File:Open).
  • Page 92 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Installing the SPM Software Page 2-8 Press any key — If you installed DOS SPM using Method 1 in Step 2, close the DOS Window by typing at the DOS prompt and pressing .
  • Page 93 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Installing the SPM Software Page 2-9 Initializing the SPM Software To run correctly, the DOS version of SPM requires certain information (transmission speed, type of monitor, and so on). You need to supply this information only once, the first time you run SPM.
  • Page 94 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Installing the SPM Software Page 2-10 Make your entry at the prompt if you are using the floppy drive. A:> Press any key.   X.XX = current version of SPM Welcome to SPM The MERLIN LEGEND...
  • Page 95 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Installing the SPM Software Page 2-11 Select a language and press   Type for English. Language: for French . Type English Type for Spanish. French Spanish Enter selection #:...

  • Page 96: Connecting The Pc

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Connecting the PC Page 2-12 Connecting the PC There are three ways to connect the PC to the control unit. Choose the method below that is most useful for your installation. Direct local connection Local modem connection Remote modem connection...

  • Page 97: Local Modem Connection

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Connecting the PC Page 2-13 Processor Module SMDR Jack ADMIN Jack 355AF Adapter Crossover Cable EIA-232-D Tu rn po we ins ert r be for e ov ing mo du...
  • Page 98 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Connecting the PC Page 2-14 Serial Communications Port Port RS-232 MODEM Tur n inse er bef rtin g ovin mo dul AG INPUT Figure 2-3. Local Modem Connection Remote Modem Connection For a remote modem connection, you must use a modem (either connected to, or...

  • Page 99: Accessing Spm

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Accessing SPM Page 2-15 NOTE: NOTE: NOTE: Remote access (modem connection) has priority over local access (direct connection), unless a backup or restore procedure is in progress through a direct local connection.
  • Page 100 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Accessing SPM Page 2-16 Press any key to display the SPM Main Menu shown below.   SPM Main Menu Menu: Select Function Sys Program Maintenance Backup Restore...
  • Page 101 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Accessing SPM Page 2-17 Set the Programming Language If you prefer to program in a language other than the current SPM language setting, see ‘‘Language’’. Modem Connections You must make a data connection to a modem.
  • Page 102 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Accessing SPM Page 2-18 Type and press to display the SPM Welcome screen shown below.   X.XX = current version of SPM Welcome to SPM The MERLIN LEGEND System Programming &...

  • Page 103: Using Spm

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-19 NOTE: NOTE: NOTE: The function keys shown on either side of the display are included here for quick reference. See ‘‘SPM Screens’’...
  • Page 104 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-20 Figure 2-5. SPM Display through , and through display on either side of the console simulation window. They represent the function keys to use when you select screen options.
  • Page 105 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-21 Table 2-2. Function of PC Keys in SPM PC Key Console SPM Function Home Quit. Exit from SPM and return to the DOS prompt when you finish with system programming.
  • Page 106 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-22 — Continued Table 2-2. Function of PC Keys in SPM PC Key Console SPM Function Escape to shell. To use this key sequence, you must set DEBUG=1 in the configuration file ams.cfg.
  • Page 107 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-23 Table 2-3. SPM Main Menu Options SPM Menu Option Function To program the system Sys Program To make a backup copy of your system programming and store Backup* it on diskette or on hard disk Shows which modules (port boards) are in each slot of the...
  • Page 108 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-24 Figure 2-6. SPM Help Backup The Backup procedure is used by qualified service personnel to create a file of system programming information either in the \spm\backup directory (on the hard drive of the PC) or in the root directory of a diskette (on the floppy disk drive of the PC).
  • Page 109 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-25 header contain the MERLIN Legend Communication System Release number, as shown in Table 2-4. (Release 1.0 and early versions of Release 1.1 do not contain this information in readable form.) Table 2-4.
  • Page 110 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-26 At the SPM Main Menu, press to select Backup   SPM Main Menu Menu: Select Function Sys Program Maintenance Backup Restore Boards...
  • Page 111 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-27 Type the new filename and press   If you are working from the floppy drive, Press ESC to Abort. appears on the screen.
  • Page 112 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-28 To abort the backup press to return to the SPM Main Menu.   Press ESC to Abort. Est. Blocks: xxx - xxxx filename BACKUP IN PROGRESS XMODEM ABORT - User...
  • Page 113 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-29 empty slot. You must reseat all of the boards to fill the empty slot before you perform the board renumber. The Inspect function ( ) lets you see which modules have been assigned to slots on the control unit.
  • Page 114 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-30 At the SPM Main Menu, press to select Boards   SPM Main Menu Menu: Select Function Sys Program Maintenance Backup Restore Boards...
  • Page 115 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-31 To assign the module type to the specified slot number and assign that same module type to another slot, press Next To assign the module type to the specified slot number and assign a different module type to another slot, press...
  • Page 116 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-32 Use the arrow keys to highlight the report you want to view and press   The report appears. To view the next page of a report, press To view the previous page of a report, press To return to the beginning of a report, press To exit from the Browse option and return to the SPM Main Menu, press...
  • Page 117 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-33 At the SPM Main Menu, press to begin the conversion.   SPM Main Menu Menu: Select Function Sys Program Maintenance Backup Restore...
  • Page 118 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-34 If the backup file you select is a 4.0 backup, it can not be converted and the following message appears: File has already been converted.
  • Page 119 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-35 Use the arrow keys to highlight and press GOTO FLOPPY   Please select file name GOTO FLOPPY to convert to or select MAKE NEW FILE NEW FILE to create a new...
  • Page 120 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-36 The converted file cannot have the same name as the file from whch you converted. If you specify the same filename, the following screen appears: The file selected to convert to is the same as the file selected to...
  • Page 121 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-37 The following discussion refers to the language specified in the SPM configuration file as the PC language and the language used by the control unit as the console window language.
  • Page 122 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-38 Press the function key that corresponds to your language selection.   Display Language Make a Selection: English French Spanish Exit The Display Language screen reappears, with the language you selected.
  • Page 123 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-39 Remote Direct Connection Connection Turn power inserti before remov ng or modu AG INPUT AG INPUT SPM PC Control Unit IS II/III PC Figure 2-7.
  • Page 124 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-40 If the IS II/III PC does not respond to the Pass-Thru request from the control unit (for example, because the PC is turned off), you see the following message: Pass-thru failed.
  • Page 125 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-41 Type the IS II/III password and press   Password: Type for the terminal emulation type and press   Unix disk usage information Term=...
  • Page 126 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-42 At the SPM Main Menu, press to select Password   SPM Main Menu Menu: Select Function Sys Program Maintenance Backup Restore Boards...

  • Page 127: Print Options

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-43 Type the new password again. Do not press   Password Enter New Password again New Password in use Press to return to the SPM Main Menu.
  • Page 128 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-44 Select the target device for the reports.   Printer Options Make a selection SMDR Port PC Port Exit Press to return to the SPM Main Menu.
  • Page 129 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-45 Restore is terminated under the following conditions: If fewer boards are listed on the disk than on the control unit If any real board is out of sequence with the boards listed on the disk If phantom boards are not listed last If the operating mode of the system being restored is Hybrid/PBX, but the...
  • Page 130 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Using SPM Page 2-46 Use the arrow keys to highlight and press GOTO FLOPPY   Make a selection for GOTO FLOPPY the RESTORE file. backup.ams file.1 If upgrading, convert...

  • Page 131: System Programming

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM System Programming Page 2-47 When the restore completes, press to return to the SPM Main Menu.   xxxx = number of blocks sent Restore successful.
  • Page 132 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM System Programming Page 2-48 Idle States A few of the programming procedures can be started only when the entire system or some part of it, such as a trunk or an extension, is idle (not in use). Some procedures require that the trunk or extension be idle only at the instant of programming.
  • Page 133 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM System Programming Page 2-49 When the system is forced idle, the following occurs: multiline telephone users hear a reminder tone that indicates the telephone cannot be used; display telephone users see the message ;...

  • Page 134: Accessing System Programming

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM System Programming Page 2-50 In Release 1.1 and higher of the communications system, forced idle reminder tones occur every 20 seconds. You can adjust the volume of these tones with the volume control on the system console.

  • Page 135: Printing Reports

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM System Programming Page 2-51 Printing Reports Use the following procedure to print system reports using SPM at the PC. The must be set to .
  • Page 136 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM System Programming Page 2-52 Observe the print status screen.   Print in Progress ... Exit You can press to interrupt printing and return to the SPM Main Menu. Print Hard Copy To print a hard copy of the report, use the arrow keys to highlight and press...

  • Page 137: Upgrading The System

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Upgrading the System Page 2-53 Upgrading the System WARNING: The following procedures are to be used by qualified technicians or service personnel only. Installation or maintenance of this product by anyone other than qualified personnel may damage or impair the product;...
  • Page 138 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Upgrading the System Page 2-54 Before You Begin Before you begin the upgrade to Release 5.0, you will need the items listed below. SPM Version 5.15 or later to back up and convert system programming information and to restore system programming information after the processor module with PCMCIA memory card slot has been installed.
  • Page 139 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Upgrading the System Page 2-55 Table 2-6. Programming Compatibility Program Restore on Version Backup on 1.0 2.0/2.1 4.1/4.2 1.13 1.16 2.09 2.16 yes* 3.18 yes* yes* yes*...
  • Page 140 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Upgrading the System Page 2-56 – Continued Table 2-6. Programming Compatibility Program Restore on Version Backup on 1.0 2.0/2.1 4.1/4.2 3.18 4.15 yes* 4.25 yes* yes* 5.15...
  • Page 141 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Upgrading the System Page 2-57 Back up your system programming.   This step creates a file containing system programming information. See ‘‘Backup’’ Turn off AC power switches on the control unit in the following order:   (1) Basic carrier (2) Expansion carrier 1, if present...
  • Page 142 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Upgrading the System Page 2-58 Authorization Codes More Extensions AuthCode SMDR Account Code Format Options SMDR AuthCode Inter-digit Timers More Options Interdigit See Tables through 2-14 which follow this procedure.
  • Page 143 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Upgrading the System Page 2-59 — When you upgrade from Release 3.0 to Release 4.0, you must program the features listed in Table 2-10, then the features listed in Table 2-11.
  • Page 144 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Upgrading the System Page 2-60 — When you upgrade from Release 4.0 to Release 4.2, you must program the features listed in Table 2-12, then the features listed in Table 2-13, then the features listed in Table...
  • Page 145 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Upgrading the System Page 2-61 — When you upgrade from Release 2.0 or 2.1 to Release 5.0, you must program the features listed in Table 2-9, then the features listed in...
  • Page 146 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Upgrading the System Page 2-62 Table 2-8. Programming Needed after Upgrade to Release 2.0 Feature Sequence Primary Rate SysProgram LinesTrunks LS/GS/DS1 Type Interface (PRI) SysProgram LinesTrunks /GS/DS1...
  • Page 147 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Upgrading the System Page 2-63 Table 2-9. Programming Needed after Upgrade to Release 3.0 Feature Sequence Automatic Backup SysProgram System Back/Restore Auto Backup Incoming Call Line More Drop Dial...
  • Page 148 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Upgrading the System Page 2-64 Table 2-11. Programming Needed after Upgrade to Release 4.0 – Continued Basic Rate Interface More Dial line/trunk LinesTrunks SPID/DN (BRI) Drop Dial SPID...
  • Page 149 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Upgrading the System Page 2-65 Table 2-12. Programming Needed after Upgrade to Release 4.1 – Continued Feature Sequence Board Renumber System Board Renum (When an 012 module is replaced by an 016 module) Switched 56 Data...
  • Page 150 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Upgrading the System Page 2-66 Table 2-12. rogramming Needed after Upgrade to Release 4.1 – Continued Switched 56 Data To specify Expected Digits: Network Dial Plan T1 Data NW MORE LinesTrunks...
  • Page 151 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Upgrading the System Page 2-67 Table 2-13. Programming Needed after Upgrade to Release 4.2 – Continued To select MCI Toll services for a DMS-250 or DEX600E PRI Network Service switch type: SysProgram...
  • Page 152 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Upgrading the System Page 2-68 Table 2-14. Programming Needed after Upgrade to Release 5.0 Feature Sequence CTI Link Busy out the board first:* Menu Dial the slot Maintenance Slot...

  • Page 153: Surrogate Mode Programming

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Surrogate Mode Programming Page 2-69 – Continued Table 2-14. Programming Needed after Upgrade to Release 5.0 Feature Sequence Group Calling Delay More Extensions Secondary Dial calling group ext.
  • Page 154 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming with SPM Surrogate Mode Programming Page 2-70 Once you enter surrogate mode programming, you must follow the sequence of procedures shown below. At the service location, perform the following: System Erase Program the Boards System Programming...

  • Page 155: Common Administrative Procedures

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Introduction Page 3-1 Common Administrative Procedures Introduction This chapter contains procedures for all of the common administrative tasks performed by the system manager in response to changes in business requirements.
  • Page 156 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Introduction Page 3-2 Use these procedures to assign outside lines/trunks to the buttons on a telephone, to copy these line/trunk assignments to additional telephones, and to Assign System Access or Intercom buttons.

  • Page 157: Basic System Operating Conditions

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Basic System Operating Conditions Page 3-3 Basic System Operating Conditions The procedures in this section are all related to the system rather than to the operation of telephones, operator positions, lines, or trunks.
  • Page 158 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Basic System Operating Conditions Page 3-4 Factory Setting First extension jack on the first MLX module (also set as an operator position) Valid Entries Extension number of one of the first five extension jacks on the first MLX module Inspect...
  • Page 159 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Basic System Operating Conditions Page 3-5 Console Display/Instructions Additional Information Enter the new extension.   Ã SP: “Entering an Extension” Save your entry.   Select Enter...

  • Page 160: Select Language

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Basic System Operating Conditions Page 3-6 Procedure: System Language Console Display/Instructions Additional Information Go to the second screen of the System Programming menu.   System Programming: >...
  • Page 161 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Basic System Operating Conditions Page 3-7 Console Display/Instructions Additional Information Select a system language. (The default is English.)   Select English System Language: , or French Select one...

  • Page 162: Set System Time

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Basic System Operating Conditions Page 3-8 Procedure: Set System Date Console Display/Instructions Additional Information Select the System menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 163 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Basic System Operating Conditions Page 3-9 NOTE: NOTE: NOTE: If you are planning to use the SMDR feature, make sure the system time is set accurately.
  • Page 164 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Basic System Operating Conditions Page 3-10 Console Display/Instructions Additional Information Select Time.   System: Make a selection Restart MaintenBusy SProg Port Date Mode Time Board Renum Back/Restor...

  • Page 165: System Renumbering

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Renumbering Page 3-11 System Renumbering The procedures in this section are used to reassign extension numbers for either the 2-digit, 3-digit, and Set Up Space numbering plans. NOTE: NOTE: NOTE:...
  • Page 166 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Renumbering Page 3-12 Operator Console (not flexible) 0 Extensions 10 19 Extensions 20 29 Extensions 30 39 Extensions 40 49 Extensions 50 59 Extensions 60 66 Extra 6843...
  • Page 167 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Renumbering Page 3-13 Operator Console (not flexible) 0 100 199 200 299 300 399 400 499 500 599 600 699 Main Pool Extensions MFMs/Terminal 7500 7699 Calling Group Paging...
  • Page 168 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Renumbering Page 3-14 Summary: Single Renumbering Programmable by System Manager Mode Idle Condition System idle Planning Form Form 2a, System Numbering: Extension Jacks Form 2b, System Numbering: Digital Adjuncts Form 2d, System Numbering: Special Renumbers Factory Setting...
  • Page 169 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Renumbering Page 3-15 Console Display/Instructions Additional Information Review the menu options.   If the item you want to renumber is not System Renumber: >...
  • Page 170 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Renumbering Page 3-16 Console Display/Instructions Additional Information Save your entry.   Select Enter Next. If you use to renumber the next Next item (****) displayed on Line 1, return to Step 7.
  • Page 171 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Renumbering Page 3-17 Console Procedure Select type of group Dial no. of SysRenumber Block first group member Dial no. of last group Enter member Dial new beginning Enter...
  • Page 172 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Renumbering Page 3-18 Console Display/Instructions Additional Information Enter the currently assigned number for the first member of the group.   **** = option name selected in Step 3 Number ****: Enter starting **** Backspace...

  • Page 173: System Operator Positions

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Operator Positions Page 3-19 System Operator Positions Use the following procedures either to add an operator position or to change an existing operator position. The Queued Call Console (QCC) operator position is available only for Hybrid/PBX systems.
  • Page 174 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Operator Positions Page 3-20 system has QCC operator positions, this position must be changed from the factory setting (DLC) to a QCC operator position. (The primary operator extension cannot be changed from the first extension on the first MLX module.) QCC System Operator Positions This procedure applies to Hybrid/PBX systems only.
  • Page 175 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Operator Positions Page 3-21 Console Procedure Dial ext. Operator Positions Queued Call Enter Store All PC Procedure Type ext. no. Procedure: QCC Operator Positions Console Display/Instructions Additional Information Select the Operator menu.
  • Page 176 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Operator Positions Page 3-22 Console Display/Instructions Additional Information Assign or remove the QCC operator extension.   Select Enter Delete You may continue to assign or remove QCC operator positions by repeating Steps 4 and 5.
  • Page 177 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Operator Positions Page 3-23 Valid Entries First or fifth extension jack on MLX module (maximum: two per module; maximum: eight DLCs per system) Inspect Copy Option Console Procedure...
  • Page 178 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Operator Positions Page 3-24 Console Display/Instructions Additional Information Specify the DLC extension as a DLC position.   If no DSS is attached: DLC Operator Positions: Ã...

  • Page 179: Optional Operator Features

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Operator Features Page 3-25 Optional Operator Features The procedures in this section affect feature programming for both DLC and QCC operator positions and include the following: Operator Hold Timer DLC Operator Automatic Hold QCC operator features are covered in the next section.
  • Page 180 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Operator Features Page 3-26 Console Display/Instructions Additional Information Select Hold Timer.   System Operator: Make a selection Positions Queued Call Hold Timer DLC Hold Exit Erase the current hold timer setting ( xxx ).
  • Page 181 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Operator Features Page 3-27 Copy Option Console Procedure Operator DLC Hold Automatic Hold Enable Automatic Hold Disable Enter Exit PC Procedure Procedure: DLC Operator Automatic Hold Console Display/Instructions Additional Information Select the Operator menu.

  • Page 182: Qcc Optional Features

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-28 QCC Optional Features This section covers how to program the following options for QCC operator positions: Hold Return Automatic Hold or Release Queue over Threshold Elevate Priority Calls-in-Queue Alert...
  • Page 183 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-29 Valid Entries Remain on hold, Return to QCC queue Inspect Copy Option Console Procedure Operator Queued Call Hold Rtrn Return to Queue Remain on Hold Enter...
  • Page 184 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-30 Console Display/Instructions Additional Information Specify whether calls on hold return to the QCC queue or remain on hold when   the hold timer expires twice.
  • Page 185 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-31 Procedure: Automatic Hold or Release Console Display/Instructions Additional Information Select the Operator menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 186 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-32 Queue over Threshold Use this procedure to specify the maximum number of calls (threshold) in the QCC queue before system operators are notified with a tone that the threshold has been reached or exceeded.

  • Page 187: Elevate Priority

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-33 Select Threshold.   Queued Call Operator: > Make a selection Hold Rtrn InQue Alert HoldRelease Call Types Threshold Msg Center ElvatePrior ExtndComplt...
  • Page 188 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-34 Inspect Copy Option Console Procedure Drop Dial no. Operator Queued Call ElvatePrior of seconds Enter Exit Exit PC Procedure Type no.
  • Page 189 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-35 Console Display/Instructions Additional Information Select Elevate Priority.   Queued Call Operator: > Make a selection Hold Rtrn InQue Alert HoldRelease Call Types Threshold...
  • Page 190 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-36 Inspect Copy Option Console Procedure Dial ext. Operator Queued Call InQue Alert Enter InQue Alert Enable InQue Alert Disable Enter Exit Exit...
  • Page 191 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-37 Console Display/Instructions Additional Information Enter the QCC extension to receive the calls-in-queue alert.   If no DSS is attached: In Queue Alert: Ã...
  • Page 192 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-38 Forward/Follow Me calls The QCC queue can be a receiver for the maximum number of coverage groups (30). NOTE: NOTE: NOTE: If you want a QCC operator position to operate as a message center...
  • Page 193 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-39 Copy Option Console Procedure Select a call Operator Queued Call Call Types type Dial coverage group no. Dial Operator Enter ext.
  • Page 194 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-40 Console Display/Instructions Additional Information Select Call Types.   Queued Call Operator: > Make a selection Hold Rtrn InQue Alert HoldRelease Call Types Threshold...
  • Page 195 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-41 Console Display/Instructions Additional Information Save your entry.   Select Enter Specify the operator position.   xx = number entered in Step 6 Operator GrpCoverage xx : Enter QCC operator If no DSS is attached:...
  • Page 196 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-42 Call Type Procedure Console Display/Instructions Additional Information Select Operator.   = option name selected in Step 4 **** **** Make a selection Priority...
  • Page 197 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-43 Call Type Queue Priority Level Use this procedure to assign a priority value (1 to 7) that determines the order in which calls programmed to ring into the QCC queue are sent to QCC system operator positions.
  • Page 198 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-44 Procedure: Call Type Queue Priority Level Console/Display Instructions Additional Information Select the Operator menu.   System Programming: > Make a selection System Extensions...
  • Page 199 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-45 Console Display/Instructions Additional Information Select Priority.   = option name selected in Step 4 **** **** Calls: Make a selection If you did not select , go Group Coverage...
  • Page 200 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-46 Message Center Operation Use this procedure to designate one or more QCC operator positions to operate as a message center. The following options are automatically set for the message center position: Incoming calls are not directed to this position.
  • Page 201 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-47 Console Display/Instructions Additional Information Select Queued Call.   System Operator: Make a selection Positions Queued Call Hold Timer DLC Hold Exit Select Message Center.
  • Page 202 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-48 Extended (Directed) Call Completion Use this procedure to specify one of the two basic options shown below for QCC operator positions with a DSS only: Automatic Completion.

  • Page 203: Return Ring

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-49 Console Display/Instructions Additional Information Select Queued Call.   System Operator: Make a selection Positions Queued Call Hold Timer DLC Hold Exit Select Extended Completion.
  • Page 204 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-50 Summary: Return Ring Programmable by System Manager Mode Hybrid/PBX Idle Condition Not required Planning Form Form 6a, Optional Operator Features Factory Setting 4 rings Valid Entries...
  • Page 205 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-51 Console Display/Instructions Additional Information Select Return Ring.   Queued Call Operator: Make a selection Hold Rtrn InQue Alert HoldRelease Call Types Threshold...
  • Page 206 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-52 Summary: Position Busy Backup Programmable by System Manager Mode Hybrid/PBX Idle Condition Not required Planning Form Form 6a, Optional Operator Features Factory Setting No backup Valid Entries...
  • Page 207 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures QCC Optional Features Page 3-53 Console Display/Instructions Additional Information Go to the second screen of the Queued Call Operator menu.   Queued Call Operator: >...

  • Page 208: Telephones

    (such as the American Society of Composers, Artists, and Producers or Broadcast Music Incorporated). Magic on Hold requires no such license and can be purchased from Lucent Technologies.
  • Page 209 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Telephones Page 3-55 Pool buttons cannot be assigned to or removed from extensions unless the pool has trunks assigned. If all trunks are to be removed from a pool, all Pool button assignments must first be removed from telephones.
  • Page 210 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Telephones Page 3-56 Factory Setting Key Mode. An Intercom Ring (ICOM Ring) button, an Intercom Voice (ICOM Voice) button, and the first eight lines connected to the control unit are assigned to all analog multiline telephones, MLX telephones (excluding operator positions), and MFMs connected to MLX telephones.
  • Page 211 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Telephones Page 3-57 Procedure: Assign Trunks or Pools to Telephones Console Display/Instructions Additional Information Select the Extensions Menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 212 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Telephones Page 3-58 Console Display/Instructions Additional Information Assign the extension.   xxxx = extension number entered in Step 3 Extension xxxx : Assign lines/trunks For a single line/trunk, go to Lines 01-20 Entry Mode...
  • Page 213 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Telephones Page 3-59 Block Procedure Console Display/Instructions Additional Information Specify the block of 20 lines associated with 20 buttons   on the system programming console. Select Lines 01-20 Lines 21-40...
  • Page 214 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Telephones Page 3-60 If you are copying assignments from an operator position to a block of extensions that includes both operator and nonoperator extensions, the information is copied only to the operator positions;...
  • Page 215 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Telephones Page 3-61 Procedure: Copy Line and Trunk Assignments Console Display/Instructions Additional Information Select the Extensions menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 216 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Telephones Page 3-62 Console Display/Instructions Additional Information Save your entry.   Select Enter Specify the extension to copy assignments to.   xxxx = extension entered in Step 1. Copy extension xxxx to: Enter extension Backspace...
  • Page 217 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Telephones Page 3-63 Console Display/Instructions Additional Information Save your entry.   Select Enter Enter the logical ID of the first extension number in the block to be copied to.   xxxx = extension entered in Step 4 of the xxxx...
  • Page 218 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Telephones Page 3-64 Originate Only (Ring or Voice) Shared (Ring or Voice) NOTE: NOTE: NOTE: You cannot change the factory setting for Call buttons assigned to QCC operator positions, and you cannot assign Ring, Voice, Originate Only, or Shared buttons to QCC operator positions.
  • Page 219 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Telephones Page 3-65 Summary: Assign Intercom or System Access Buttons Programmable by System Manager Mode All, but note differences in factory settings. Idle Condition Telephone idle Planning Form Form 4b, Analog Multiline Telephone...
  • Page 220 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Telephones Page 3-66 positions. The number of lines assigned depends on the type of telephone used as a DLC operator position. Refer to the appropriate telephone planning form for details.
  • Page 221 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Telephones Page 3-67 Console Display/Instructions Additional Information Select Centralized Telephone Programming.   System Programming: Make a selection Labeling Language Data Print Cntr-Prg Exit Select an extension option.
  • Page 222 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Telephones Page 3-68 Table 3-2. Programming Codes for Assigning SA/ICOM Ring and Voice Buttons On the Console On the PC To assign System Access Dial Type or Intercom Ring button...
  • Page 223 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Telephones Page 3-69 Console Display/Instructions Additional Information Save your entry.   Select Enter Select Start.   xx = extension entered in Step 1 Extension Program Press HOME to exit Sys Program...
  • Page 224 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Telephones Page 3-70 Repeat Step 6 to program another button for the extension entered in Step 1 or   go to Step 9. Save your entry.
  • Page 225 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Telephones Page 3-71 Console Display/Instructions Additional Information Save your entry. Then, continue to copy button assignments   or go to Step 5. Select Enter Select Next.
  • Page 226 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Telephones Page 3-72 Planning Form Form 4b, Analog Multiline Telephone Form 5a, Direct-Line Console (DLC): Analog Data Form 1a, Modem Data Stations Factory Setting All models of analog multiline telephones (except the analog multiline display console) have BIS/HFAI capability.
  • Page 227 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Telephones Page 3-73 Console Display/Instructions Additional Information Specify the extension.   If no DSS is attached: BIS/HFAI Extensions: Ã SP: “Entering an Extension” Enter extensions If DSS is attached: Toggle the red LED on or...

  • Page 228: Voice Announce To Busy

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Telephones Page 3-74 Idle Condition System idle Planning Form Form 4b, Analog Multiline Telephone Form 5a, Direct-Line Console (DLC) Data Form 1a, Modem Data Station Factory Setting Not applicable Valid Entries...

  • Page 229: Fax Machines

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Fax Machines Page 3-75 Console Display/Instructions Additional Information Specify the first extension (odd numbered) of the pair.   If DSS is attached: If no DSS is attached: Voice Signal Pair: Ã...

  • Page 230: Msg Waiting

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Fax Machines Page 3-76 NOTE: NOTE: NOTE: Do not use this procedure for fax machines connected to analog multiline telephones with a General Purpose Adapter (GPA). In a GPA configuration features cannot be assigned to the fax independently of the telephone.
  • Page 231 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Fax Machines Page 3-77 Procedure: Fax Console Display/Instructions Additional Information Select the Auxiliary Equipment menu.   System Programming: > Make a selection System Extensions SysRenumber Options...
  • Page 232 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Fax Machines Page 3-78 Console Display/Instructions Additional Information Assign or remove the extension.   Select Enter Delete You may continue to assign or remove fax machines to additional extensions by repeating Steps 4 and 5.
  • Page 233 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Fax Machines Page 3-79 Console Display/Instructions Additional Information Assign or remove the extension to receive the   message-waiting indication. Select Enter Delete You may continue to assign or remove message-waiting indication to additional extensions by repeating Steps 10 and Continue to assign the message-waiting indication...

  • Page 234: Optional Telephone Features

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-80 Console Display/Instructions Additional Information Return to the System Programming menu.   Select twice. Exit Optional Telephone Features The procedures in this section detail the steps in programming the following optional features: Extension Language Pool Dial-Out Code...
  • Page 235 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-81 Inspect Copy Option Console Procedure To program a single extension: More Dial ext. Language Extensions Single Select a language Enter Enter Exit...
  • Page 236 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-82 Console Display/Instructions Additional Information Select Extensions.   Language: Make a selection SystemLang Extensions SMDR Printer Exit Select an option.   For a single extension, select Extension Language:...
  • Page 237 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-83 Continue to assign the language to additional extensions   or go to Step 5. Select Next. Return to Step 3 to continue program- ming.
  • Page 238 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-84 Console Display/Instructions Additional Information Specify the language for the extensions.   xxxx to xxxx = range of extensions Lang Exts xxxx to xxxx : entered in Steps 1 and 3 Select one...
  • Page 239 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-85 Valid Entries Pool numbers Inspect Copy Option Console Procedure Dial ext. no. Dial Extensions Dial OutCd Enter pool dial-out code Enter Exit Exit...
  • Page 240 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-86 Console Display/Instructions Additional Information Save your entry.   Select Enter. If you get the Station Busy message, wait for an idle condition or exit system programming and try again later.
  • Page 241 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-87 Summary: Call Restrictions Programmable by System Manager Mode Idle Condition Telephone idle Planning Form Form 4b, Analog Multiline Telephone Form 4d, MLX Telephone Form 4e, MFM Adjunct: MLX Telephone Form 4f, Tip/Ring Equipment...
  • Page 242 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-88 Console Display/Instructions Additional Information Specify the extension.   Call Restriction: Enter extension Backspace à SP: “Entering an Extension” Exit Enter Save your entry.
  • Page 243 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-89 Copy Call Restrictions Use this procedure to copy calling restrictions, allowed lists, and disallowed lists. Feature assignment must be completed for the “copy from” extension. These features can then be copied to an individual extension or block of extensions with identical calling restriction requirements.
  • Page 244 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-90 Console Procedure To copy to a single exte‘nsion: Dial copy from ext. Extensions RestrctCopy Single Dial copy to ext. Enter Enter Exit...
  • Page 245 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-91 Single Extension Procedure Specify the extension from which you want to copy calling restrictions.   Restriction Copy: Ã SP: “Entering an Extension”...
  • Page 246 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-92 Block Procedure Specify the extension from which you want to copy calling restrictions.   Restriction Copy: Enter extension to copy from Backspace Ã...
  • Page 247 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-93 ARS Restriction Level For Extensions Use this procedure to assign an ARS restriction level to an extension. Outgoing calls can be made only to routes that have a Facility Restriction Level (FRL) lower than or equal to that of the extension for which the call is being made.
  • Page 248 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-94 Procedure: Assigning ARS Restriction Level For an Extension Console Display/Instructions Additional Information Select the Extensions menu.   System Programming: >...
  • Page 249 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-95 Console/Display Instructions Additional Information Erase the current Restriction Level (x).   xxxx = extension entered in Step 4 Extension xxxx : Enter ARS restrict level (0-6)
  • Page 250 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-96 Summary: Forced Account Code Entry Programmable by System Manager Mode Idle Condition Not required Planning Form Form 4b, Analog Multiline Telephone Form 4d, MLX Telephone Form 4e, MFM Adjunct: MLX Telephone Form 4f, Tip/Ring Equipment...
  • Page 251 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-97 Console/Display Instructions Additional Information Specify the extension.   If no DSS is attached: Forced Account Code: Ã SP: “Entering an Extension” Enter extensions If DSS is attached: Toggle the red LED on or...
  • Page 252 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-98 Inspect Copy Option Console Procedure More Toggle LED On/Off or Extensions Mic Disable Dial ext. no. Enter Exit Exit PC Procedure Toggle letter On/Off or Type ext.
  • Page 253 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-99 Console/Display Instructions Additional Information Specify the extension.   If no DSS is attached: Microphone Disable: Ã SP: “Entering an Extension” Enter extension If DSS is attached: Toggle the red LED on or...
  • Page 254 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-100 Summary: Authorization Codes Programmable by System Manager Mode Idle Condition Not required Planning Form Form 6h, Authorization Codes Factory Setting Not assigned Valid Entries 2–11 characters (0–9,...
  • Page 255 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-101 Exit Delay Frwd Console/Display Instructions Additional Information Specify the extension.   Authorization Code: Enter extension Backspace Next à SP: “Entering an Extension”...
  • Page 256 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-102 Remote Call Forwarding Use this procedure to allow or disallow the Remote Call Forwarding capability, which allows users to forward calls to an outside number. If a telephone with Remote Call Forwarding has one or more personal lines assigned, that telephone can be assigned as the principal user, and calls received on that line are forwarded to outside numbers.
  • Page 257 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-103 Procedure: Remote Call Forwarding Console Display/Instructions Additional Information Select the Extensions menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 258 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-104 Assign or remove remote call forwarding from the extension entered in Step 4.   Select Enter Delete You may assign or remove remote call forwarding from additional extensions by repeating Steps 4 and 5.
  • Page 259 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-105 Valid Entries 0 - 9 rings Inspect Copy Option Console Procedure More Dial ext. Extensions Delay Frwd Drop Dial no. of delay Enter rings Enter...
  • Page 260 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-106 Procedure: Delayed Call Forwarding Console Display/Instructions Additional Information Select the Extensions menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 261 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-107 Console/Display Instructions Additional Information Erase the current number of delay rings (x).   xxxx = extension entered in Step 4 Extension xxxx : Enter Delay Rings (0-9) Press Drop or...
  • Page 262 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-108 Planning Form Form 4b, Analog Multiline Telephone Form 4d, MLX Telephone Form 4e, MFM Adjunct: MLX Telephone Form 4f, Tip/Ring Equipment Form 5a, Direct-Line Console (DLC): Analog Form 5b, Direct-Line Console (DLC): Digital Form 5c, MFM Adjunct: DLC...
  • Page 263 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-109 Console/Display Instructions Additional Information Select Trunk to Trunk Transfer.   Extensions: > Make a selection TrkTransfer HotLine Exit Specify the extension.
  • Page 264 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-110 Copy Option Console Procedure More More Enter HotLine Extensions HotLine extension Enter Exit Exit PC Procedure Type HotLine extension Procedure: HotLine Console Display/Instructions Additional Information...
  • Page 265 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-111 Console/Display Instructions Additional Information Specify the extension.   If no DSS is attached: HotLine Extensions: Ã SP: “Entering an Extension” Enter extensions If DSS is attached: Toggle the red LED on or...
  • Page 266 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-112 Form 5b, Direct-Line Console (DLC): Digital Form 5c, MFM Adjunct: DLC Factory Setting 2 rings Valid Entries 1-6 rings Inspect Copy Option Console Procedure...
  • Page 267 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Telephone Features Page 3-113 Console Procedure More More Extensions Cover Dial sender’s extension Delay Secondary Enter Dial no. of rings (1–6) Enter Exit PC Procedure Type sender’s extension...

  • Page 268: Optional Group Features

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Features Page 3-114 Valid Entries 1–9 rings Inspect Copy Option Console Procedure More More Dial Extensions Cover Delay Group sender’s extension Enter Dial no.
  • Page 269 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Features Page 3-115 Factory Setting Not applicable Valid Entries Call pickup group number, extension number Inspect Copy Option Console Procedure Dial pickup group Extensions Call Pickup Dial ext.
  • Page 270 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Features Page 3-116 Console/Display Instructions Additional Information Save your entry.   Select Enter Specify the extension.   xx = number entered in Step 3 Call Pickup Group xx : Enter extensions...
  • Page 271 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Features Page 3-117 Summary: Group Paging Programmable by System Manager Mode Idle Condition Not required Planning Form Form 7b, Group Paging Factory Setting Not applicable Valid Entries Extension number...
  • Page 272 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Features Page 3-118 Console/Display Instructions Additional Information Select Group Page.   Extensions: Make a selection Ext Status ARS Restrct Group Page Mic Disable Group Cover Remote Frwd...
  • Page 273 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Features Page 3-119 Console/Display Instructions Additional Information Continue to assign the extension to another paging group   or go to Step 9. Select Next.
  • Page 274 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Features Page 3-120 Summary: Group Coverage Member Assignments Programmable by System Manager Mode Idle Condition Not required Planning Form Form 7c, Group Coverage Factory Setting Not applicable Valid Entries...
  • Page 275 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Features Page 3-121 Console/Display Instructions Additional Information Select Group Coverage.   Extensions: Make a selection Ext Status ARS Restrct Group Page Mic Disable Group Cover Remote Frwd...

  • Page 276: Cover Delay

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Features Page 3-122 Console/Display Instructions Additional Information Continue to assign the extension to another coverage group or go to Step 9.   Select Next.
  • Page 277 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Features Page 3-123 Procedure: Group Coverage Delay Interval Console/Display Instructions Additional Information Select the Options menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 278 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Features Page 3-124 Group Calling Member Assignments Use this procedure to assign or remove an extension to or from a calling group. A calling group is used to direct calls to a group of people who all handle the same type of call.
  • Page 279 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Features Page 3-125 Procedure: Group Calling Member Assignments Console Display/Instructions Additional Information Select the Extensions menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 280 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Features Page 3-126 Console/Display Instructions Additional Information Enter the extension number of the calling group.   See “System Renumbering” in Chapter Group Calling: for the factory setting for extension Enter extension number...
  • Page 281 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Features Page 3-127 Group Calling Line/Trunk or Pool Assignments Use this procedure to assign or remove lines, trunks, or pools (Hybrid/PBX only) that ring directly into a calling group.
  • Page 282 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Features Page 3-128 Console/Display Instructions Additional Information Go to the second screen of the Extensions menu.   Extensions: > Make a selection LinesTrunks RestrctCopy Line Copy...

  • Page 283: Optional Group Calling Features

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-129 Console/Display Instructions Additional Information Enter the line/trunk or pool number.   xxxx = number entered in Step 5 Group Calling xxxx : Enter line/pool number Dial or type:...
  • Page 284 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-130 Hunt Type Use this procedure to assign one of the following hunt-type patterns to calling groups: Circular Hunting Pattern. The system distributes calls to group members by hunting in a circular pattern for the first available extension after the one that received the last call to the group.
  • Page 285 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-131 Procedure: Hunt Type Console Display/Instructions Additional Information Select the Extensions menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 286 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-132 Console/Display Instructions Additional Information Enter the extension number of the calling group.   Group Calling: Enter extension number of group Backspace Ã...

  • Page 287: No Delay

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-133 Group Calling Delay Announcements Use this procedure to designate the announcement devices used to play messages to callers while they are waiting in the queue. As of Release 5.0, 10 primary and one secondary announcement devices can be designated for each calling group;...
  • Page 288 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-134 Console/Display Instructions Additional Information Go to the second screen of the Extensions menu.   Extensions: > Make a selection LinesTrunks RestrctCopy Line Copy...

  • Page 289: Group Calling Announcement Interval

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-135 Console/Display Instructions Additional Information Select Primary Announcements or Secondary Announcement.   Group Calling xxxx : Select one Primary Announcements Secondary Announcement Announcement Interval...
  • Page 290 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-136 Summary: Group Calling Announcement Interval3 Programmable by System Manager Mode Idle Condition Not required Planning Form Form 7d, Group Calling Factory Setting Valid Entries 0-900 seconds...
  • Page 291 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-137 Console/Display Instructions Additional Information Select Group Calling.   Extensions: Make a selection Ext Status ARS Restrct Group Page Mic Disable Group Cover Remote Frwd...
  • Page 292 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-138 Console/Display Instructions Additional Information Enter the Announcement delay interval.   nnn =announcement delay interval Group Calling xxxx : Enter interval between Announcements (0-900 sec) Backspace...
  • Page 293 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-139 Procedure: Group Calling Repeat Announcement Console Display/Instructions Additional Information Select the Extensions menu.   System Programming: > Make a selection System Extensions...
  • Page 294 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-140 Console/Display Instructions Additional Information Enter the extension number of the calling group.   GrpCall Delay Announce: Enter extension number of Group nnnn Backspace...
  • Page 295 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-141 Summary: Group Coverage Receiver Programmable by System Manager, Integrated Administration Mode Idle Condition Not required Planning Form Form 7c, Group Coverage Factory Setting Not applicable Valid Entries...
  • Page 296 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-142 Console/Display Instructions Additional Information Select Group Calling.   Extensions: Make a selection Ext Status ARS Restrct Group Page Mic Disable Group Cover Remote Frwd...
  • Page 297 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-143 Console/Display Instructions Additional Information Assign or remove the coverage group as the receiver for the calling group.   Select Enter Delete...
  • Page 298 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-144 Summary: Group Calling Overflow and Thresholds Programmable by System Manager Mode Idle Condition Not required Planning Form Form 7d, Group Calling Factory Setting Overflow coverage: none Threshold: 1 call...
  • Page 299 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-145 Console/Display Instructions Additional Information Go to the second screen of the Extensions menu.   Extensions: > Make a selection LinesTrunks RestrctCopy Line Copy...
  • Page 300 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-146 Console/Display Instructions Additional Information Erase the current extension of the calling group or the   QCC Listed Directory Number ( xxxx ) providing coverage, if assigned. xxxx = number entered in Step 5 Group Calling xxxx : Enter cover overflow...
  • Page 301 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-147 Console/Display Instructions Additional Information Erase the current number of calls ( nn ).   xxxx = number entered in Step 5 Group Calling xxxx : Assign number of calls before overflow (1-99)
  • Page 302 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-148 Console/Display Instructions Additional Information Return to the System Programming menu.   Select three times. Exit Group Calling Message-Waiting Indicator Use this procedure to designate the extension that will receive message-waiting indications (MWIs) for the calling group.
  • Page 303 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-149 Procedure: Group Calling Message-Waiting Indicator Console Display/Instructions Additional Information Select the Extensions menu.   System Programming: > Make a selection System Extensions...
  • Page 304 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-150 Console/Display Instructions Additional Information Enter the extension of the calling group.   Group Calling: Enter extension number of group Backspace Ã...
  • Page 305 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-151 Third Threshold, solid light NOTE: NOTE: NOTE: To configure only one threshold, set all thresholds to the same number. The LED states will be off and on.
  • Page 306 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-152 Console/Display Instructions Additional Information Go to the second screen of the Extensions menu.   Extensions: > Make a selection LinesTrunks RestrctCopy Line Copy...
  • Page 307 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-153 Console/Display Instructions Additional Information Select the Threshold number.   Group Calling xxxx : Select one: Alarm Threshold 1 Alarm Threshold 2 Alarm Threshold 3 Exit...
  • Page 308 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-154 Summary: Group Calling External Alert for Calls-In-Queue Alarm Programmable by System Manager Mode. Idle Condition Not required Planning Form Form 7d, Group Calling Factory Setting Not applicable...
  • Page 309 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-155 Console/Display Instructions Additional Information Select Group Calling.   Extensions: Make a selection Ext Status ARS Restrct Group Page Mic Disable Group Cover Remote Frwd...
  • Page 310 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-156 Console/Display Instructions Additional Information Save your entry.   Select Enter Next. to program the next calling group. Next Return to Step 7.
  • Page 311 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-157 If the system manager changes a VMI port to non-VMI port, the restrictions are not turned off. To remove restrictions, the system manager must change them thorough system programming.
  • Page 312 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Optional Group Calling Features Page 3-158 Console/Display Instructions Additional Information Go to the second screen of the Extensions menu.   Extensions: > Make a selection LinesTrunks RestrctCopy Line Copy...

  • Page 313: System Features

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-159 Console/Display Instructions Additional Information Save your entry.   Select Enter Specify the type of login for the group that occurs after a power failure.   xxxx = number entered in Step 6 Group Calling xxxx :...
  • Page 314 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-160 SMDR Calls Recorded on Call Report SMDR Account Code Format Inside Dial Tone Reminder Service Cancel Redirect Outside Calls to Unassigned Extension Numbers Host System Dial Codes for Behind Switch Mode Recall Timer Allowed Lists...
  • Page 315 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-161 Procedure: Transfer Return Time Console Display/Instructions Additional Information Select the Options menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 316 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-162 Console/Display Instructions Additional Information Erase the current number of rings ( x ).   Transfer Return: Enter number rings (0-9) Backspace Press Drop.
  • Page 317 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-163 Summary: One-Touch Transfer/Hold Programmable by System Manager Mode Idle Condition Not required Planning Form Form 8a, System Features Factory Setting One-Touch Transfer, automatic completion (One-Touch Hold is the factory setting in Behind Switch mode.) Valid Entries...
  • Page 318 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-164 Console/Display Instructions Additional Information Select Transfer.   Options: > Make a selection Transfer Callback CampOn Ext Status CallParkRtn SMDR Delay Ring InsideDial Exit...

  • Page 319: Transfer Audible

    (such as the American Society of Composers, Artists, and Producers or Broadcast Music Incorporated). Magic on Hold requires no such license and can be purchased from Lucent Technologies. Summary: Transfer Audible Programmable by...
  • Page 320 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-166 Procedure: Transfer Audible Console Display/Instructions Additional Information Select the Options menu.   System Programming: > Make a selection System Extensions SysRenumber Options...
  • Page 321 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-167 Type of Transfer Use this procedure to specify whether the system automatically selects an Intercom or System Access Ring or Voice button when the Transfer button or an Auto Dial or DSS button (for One-Touch Transfer) is pressed.
  • Page 322 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-168 Console/Display Instructions Additional Information Select Transfer Type.   Transfer Make a selection Return Time One Touch Audible Type Exit Specify whether a voice or ring button is automatically selected.

  • Page 323: Call Park Return Time

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-169 PC Procedure Type no. of seconds Procedure: Camp-On Return Time Console Display/Instructions Additional Information Select the Options menu.   System Programming: >...
  • Page 324 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-170 Summary: Call Park Return Time Programmable by System Manager Mode Idle Condition Not required Planning Form Form 8a, System Features Factory Setting 180 seconds Valid Entries...
  • Page 325 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-171 Console/Display Instructions Additional Information Erase the current number of seconds ( xxx ).   Call Park Return Time: Enter time before return (30-300 sec increment 10) Backspace Press Drop.
  • Page 326 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-172 Console Procedure Drop Dial no. of Options Delay Ring rings Enter Exit PC Procedure Type no. of rings Procedure: Delay Ring Interval Console Display/Instructions Additional Information Select the Options menu.

  • Page 327: Automatic Callback Interval

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-173 Automatic Callback Interval Use this procedure to specify the number of times the telephone rings at the originator’s telephone before the system cancels a Callback request. Summary: Automatic Callback Interval Programmable by System Manager...
  • Page 328 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-174 Console/Display Instructions Additional Information Erase the current number of rings ( x ).   Automatic Callback: Enter number callback rings (1-6) Backspace Press Drop.

  • Page 329: Smdr Language

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-175 Copy Option Console Procedure Options Ext Status Hotel GrpCall/CMS Enter Exit PC Procedure Procedure: Extension Status Console Display/Instructions Additional Information Select the Options menu.
  • Page 330 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-176 Summary: SMDR Language Programmable by. System Manager Mode Idle Condition Not required Planning Form Form 1, System Planning Factory Setting English (matches System Language setting) Valid Entries English, French, Spanish...
  • Page 331 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-177 Specify the SMDR language.   SMDR Language: Select one English French Select English Spanish , or French Spanish Exit Enter Save your entry.
  • Page 332 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-178 Procedure: SMDR Call Report Format Console Display/Instructions Additional Information Select the Options menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 333 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-179 Console/Display Instructions Additional Information Save your entry.   Select Enter Return to the System Programming menu.   Select two times.
  • Page 334 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-180 Make a selection System Extensions SysRenumber Options Operator Tables LinesTrunks AuxEquip Exit NightSrvce Select SMDR.   Options: > Make a selection Transfer Callback CampOn...
  • Page 335 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-181 Console/Display Instructions Additional Information Return to the System Programming menu.   Select twice. Exit SMDR Calls Recorded on Call Report Use this procedure to specify whether SMDR information should be recorded for both incoming and outgoing calls or for outgoing calls only.
  • Page 336 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-182 Console/Display Instructions Additional Information Select SMDR.   Options: > Make a selection Transfer Callback CampOn Ext Status CallParkRtn SMDR Delay Ring InsideDial Exit...
  • Page 337 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-183 Idle Condition Not required Planning Form Form 6h, Authorization Codes Factory Setting Home Extension Number Valid Entries Home Extension Number, Authorization Code Inspect Copy Option Console Procedure...

  • Page 338: Smdr Talk Time

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-184 Console/Display Instructions Additional Information Specify whether the home extension number or the authorization code will be   recorded. Account Code Format: Select One Home Extension Number Auth Code...
  • Page 339 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-185 Procedure: SMDR Talk Time Console Display/Instructions Additional Information Select the Options menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 340 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-186 Inside Dial Tone Use this procedure to set the inside (system) dial tone to be either different from, or the same as, the outside line/trunk dial tone. NOTE: NOTE: NOTE:...

  • Page 341: Reminder Service Cancel

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-187 Procedure: Inside Dial Tone Console/Display Instructions Additional Information Select the Options menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 342 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-188 Summary: Reminder Service Cancel Programmable by System Manager Mode Idle Condition Not required Planning Form Form 8a, System Features Factory Setting Not applicable Valid Entries 0000 to 2359...
  • Page 343 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-189 Console/Display Instructions Additional Information Erase the current reminder service time ( xxxx ) if assigned.   Reminder Service Cancel: Enter hour (00-23) and minute (00-59) xxxx...

  • Page 344: Extension Numbers

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-190 Summary: Redirect Outside Calls to Unassigned Extension Numbers Programmable by System Manager Mode Idle Condition Not required Planning Form Form 8a, System Features Factory Setting Extension number of primary operator Valid Entries...
  • Page 345 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-191 Console/Display Instructions Additional Information Go to the second screen of the Options menu.   Options: > Make a selection Transfer Callback CampOn...
  • Page 346 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-192 Console/Display Instructions Additional Information Return to the System Programming menu.   Select Exit Extension Procedure Console Display/Instructions Additional Information Specify the extension to which calls are to be redirected.
  • Page 347 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-193 Host System Dial Codes for Behind Switch Mode Use this procedure to assign the host system dial codes for the Transfer, Conference, and Drop features.
  • Page 348 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-194 Console/Display Instructions Additional Information Go to the second screen of the Options menu.   Options: > Make a selection Transfer Callback CampOn...

  • Page 349: Recall Timer

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-195 Console/Display Instructions Additional Information Return to the System Programming menu.   Select two times. Exit Recall Timer Use this procedure to designate the length of the timed flash that is sent when Recall is used to disconnect a call and to get a new dial tone without hanging up.
  • Page 350 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-196 Procedure: Recall Timer Console Display/Instructions Additional Information Select the Options menu.   System Programming: > Make a selection System Extensions SysRenumber Options...

  • Page 351: Inter-Digit

    Setting inter-digit timers to shorter times will permit the call to be put on hold or transfered. If you are experiencing these types of problems, call the Lucent Technologies Helpline at 1 800 628-2888. Allowed Lists Use this procedure to establish Allowed Lists.
  • Page 352 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-198 Procedure: Allowed Lists Console Display/Instructions Additional Information Select the Tables menu.   System Programming: > Make a selection System Extensions SysRenumber Options...
  • Page 353 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-199 Console/Display Instructions Additional Information Save your entry.   Select Enter Next. to enter the next number on the list dis- Next played on Line 1.
  • Page 354 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-200 Select Allowed To List.   Tables: > Make a selection AllowList AllowTo Disallow DisallowTo Exit Enter the number of the list ( n = 0 to 7).   If you do not enter a list number, List 0 Allowed To List:...
  • Page 355 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-201 Console/Display Instructions Additional Information Assign or remove the extension from the allowed list.   Select Enter Delete You may continue to assign or remove the allowed list from additional extensions by repeat- ing Steps 5 and 6.
  • Page 356 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-202 Summary: Disallowed Lists Programmable by System Manager Mode Idle Condition Not required Planning Form Form 6g, Call Restriction Assignments and Lists Factory Setting List #7 containing the following: 0, 10, 11, 1809, 1700, 1900, 976,...
  • Page 357 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-203 Console/Display Instructions Additional Information Specify the list ( I = 0 to 7 ) and entry ( e = 0 to 9) numbers.   If you do not enter a list number, List 0 Disallow List:...
  • Page 358 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-204 Assign Disallowed Lists to Telephones Use this procedure to assign established Disallowed Lists to individual telephones. Each restricted telephone can be assigned to more than one list. Summary: Assign Disallowed Lists to Telephones3 Programmable by.
  • Page 359 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures System Features Page 3-205 Console/Display Instructions Additional Information Enter the list number ( n = 0 to 7).   Disallow To List: Enter list number (0-7) Backspace Ã...

  • Page 360: Night Service

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Night Service Page 3-206 Night Service The procedures in this section cover how to program the following optional Night Service features: Night Service Group Assignment Night Service with Outward Restriction Night Service with Time Set Night Service with Coverage Control...
  • Page 361 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Night Service Page 3-207 Console Procedure To assign a calling group to a Night Service group: Dial ext. NightSrvce GroupAssign Calling Group no. of Night Service attendant Dial calling group Enter Enter...

  • Page 362: Calling Grp

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Night Service Page 3-208 Console/Display Instructions Additional Information Select an option.   Select to add an extension Extensions Night Serv Group Assign: to a Night Service group. Make a selection Extensions Select...
  • Page 363 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Night Service Page 3-209 Console/Display Instructions Additional Information Assign or remove the extension(s) from the Night Service group.   xxxx = number entered in Step 4 Night Serv Group xxxx : Enter extension Select...
  • Page 364 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Night Service Page 3-210 Night Service with Outward Restriction Use this procedure to prevent unauthorized use of telephones after hours. This feature requires the user to enter a password to make a call when Night Service is activated, unless one of the lists below applies.
  • Page 365 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Night Service Page 3-211 Console Procedure Drop Dial NightSrvce OutRestrict password Dial item Enter Emergency Drop Dial telephone Enter Dial ext. no. Enter ExcludeList Enter Exit Exit...
  • Page 366 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Night Service Page 3-212 Console/Display Instructions Additional Information Save your entry.   Select Enter If you removed the password requirement, you have completed this procedure. Select Emergency Allowed List.
  • Page 367 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Night Service Page 3-213 Console/Display Instructions Additional Information Continue to assign a telephone number to the next emergency list item   or go to Step 12. Select Next Return to Step 9.

  • Page 368: Time Control

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Night Service Page 3-214 Enter the time of day as four digits, using 24-hour notation. Enter the day of the week as a single digit (0 to 6), with 0 being Sunday. If you enter an invalid number, the system truncates the number.
  • Page 369 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Night Service Page 3-215 PC Procedure To add or change start/stop time: Type start day and time Type stop day and time To activate/deactivate: Procedure: Night Service with Time Set Console Display/Instructions Additional Information...
  • Page 370 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Night Service Page 3-216 Save your entry.   Select Enter Return to the System Programming menu.   Select Exit Add or Change Stop Time Procedure Console Display/Instructions Additional Information Erase the current stop day and time ( xxxxx ) if assigned .
  • Page 371 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Night Service Page 3-217 Console/Display Instructions Additional Information Return to the System Programming menu.   Select Exit Activate/Deactivate Night Service Procedure Turn Night Service On or Off.   Select On to turn Night Service on.
  • Page 372 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Night Service Page 3-218 Summary: Night Service with Coverage Control Programmable by System Manager Mode Idle Condition Not required Planning Form Form 9c, Night Service: Options Factory Setting Disabled Valid Entries...

  • Page 373: Labeling

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Labeling Page 3-219 Labeling The procedures in this section cover how to add or change labels for the following: Extension Directory Lines or Trunks Posted Message Group Calling System Speed Dial Directory...
  • Page 374 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Labeling Page 3-220 Extension Directory Use this procedure to establish alphanumeric system labels for display set telephone users to identify the person calling or leaving a message. This procedure is also used to program the Extension Directory feature for MLX telephones.
  • Page 375 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Labeling Page 3-221 Console/Display Instructions Additional Information Select the Labeling menu.   System Programming: Make a selection Labeling Language Data Print Cntr-Prg Exit Select Directory.
  • Page 376 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Labeling Page 3-222 Console/Display Instructions Additional Information Erase the current label ( AAAAAAA ) if assigned.   xxxx = number entered in Step 5 Ext xxxx :Enter new name AAAAAAA Punctuation...
  • Page 377 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Labeling Page 3-223 Summary: Lines or Trunks Programmable by System Manager Mode Idle Condition Not required Planning Form Form 2c, System Numbering: Line/Trunk Jacks Factory Setting Not applicable Valid Entries...
  • Page 378 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Labeling Page 3-224 Console/Display Instructions Additional Information Enter the line or trunk number.   Label Lines/Trunks: Enter the line/trunk number à Dial or type: Trunk number [ nnn ] Slot and port number [sspp]...
  • Page 379 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Labeling Page 3-225 Posted Message Use this procedure to add or change existing posted messages. The posted messages allow callers with display telephones to know why the called extension does not answer.
  • Page 380 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Labeling Page 3-226 Make a selection Labeling Language Data Print Cntr-Prg Exit Select Posted Message.   Labeling Make a selection Directory LinesTrunks PostMessage Grp Calling Exit Enter the posted message number ( nn = 1 to 20).
  • Page 381 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Labeling Page 3-227 Console/Display Instructions Additional Information Save your entry.   Select Enter NOTE: NOTE: NOTE: , not Change additional messages by repeating Steps 4 through 8.
  • Page 382 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Labeling Page 3-228 Procedure: Group Calling Console Display/Instructions Additional Information Go to the second screen of the System Programming menu.   System Programming: >...
  • Page 383 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Labeling Page 3-229 Console/Display Instructions Additional Information Erase the current label ( AAAAAAA ) if assigned.   xxxx = number entered in Step 4 GrpCl xxxx :Enter new label AAAAAAA Punctuation...
  • Page 384 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Labeling Page 3-230 Summary: System Speed Dial Directory Programmable by System Manager, Integrated Administration Mode Idle Condition Not required Planning Form Form 8b, System Speed Dial Factory Setting Not applicable Valid Entries...
  • Page 385 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Labeling Page 3-231 Console/Display Instructions Additional Information Select Directory.   Labeling Make a selection Directory LinesTrunks PostMessage Grp Calling Exit Select System.   Directory: Make a selection System...
  • Page 386 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Labeling Page 3-232 Console/Display Instructions Additional Information Save your entry.   Select Enter NOTE: NOTE: NOTE: , not Erase the currently assigned telephone number ( x ).   Enter Tel.

  • Page 387: Print Reports

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Print Reports Page 3-233 Console/Display Instructions Additional Information Save your entry.   Select Enter NOTE: NOTE: NOTE: , not Continue to assign additional Speed Dial num- bers by repeating Steps 4 through 14.
  • Page 388 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Print Reports Page 3-234 Procedure: Report Language Console/Display Instructions Additional Information Go to the second screen of the System Programming menu.   System Programming: >...
  • Page 389 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Print Reports Page 3-235 Printing System Reports The communications system can be used to print a variety of reports. You can print individual reports or use the option to print the entire set of available reports, including all report sections and options.
  • Page 390 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Print Reports Page 3-236 Operator Information — Position — General Options — DSS Options — QCC Operators — Operator Information Allowed Lists Allowed Lists Assigned to Extensions Disallowed Lists Disallowed Lists Assigned to Extensions Automatic Route Selection...
  • Page 391 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Print Reports Page 3-237 If you are printing from the console, your printer must be connected to the SMDR port. If you are programming on a PC with SPM, you have the following choices: Print reports on the SMDR printer (if available) Print reports on the PC printer...
  • Page 392 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Print Reports Page 3-238 Procedure: Printing System Reports Console Display/Instructions Additional Information Go to the second screen of the System Programming menu.   System Programming: >...
  • Page 393 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Print Reports Page 3-239 Console/Display Instructions Additional Information Observe the print progress screen.   If you select go to Ext Info Print More: >...

  • Page 394: Memory Card

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Memory Card Page 3-240 Console/Display Instructions Additional Information Save your entry.   Select Enter Return to Step 4 of the main procedure.   Memory Card A PCMCIA (Personal Computer Memory Card International Association) interface slot is present on the processor module.

  • Page 395: Inserting The Card

    Common Administrative Procedures Memory Card Page 3-241 INSERT LUCENT TECHNOLOGIES PROPRIETARY THIS MEMORY CARD CONTAINS PROPRIETARY INFORMATION OF LUCENT TECHNOLOGIES THAT IS NOT TO BE DISCLOSED OR USED EXCEPT IN ACCORDANCE WITH APPLICABLE AGREEMENTS. COPYRIGHT © 1993 LUCENT TECHNOLOGIES ALL RIGHTS RESERVED Figure 3-4.
  • Page 396 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Memory Card Page 3-242 PROCESSOR MODULE Error/Status Code Display PCMCIA Interface Slot IN S E R C O P Y R IG A L L Push in H T ©...
  • Page 397 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Memory Card Page 3-243 backup filenames, the system automatically replaces the stars in the filename with the current month and day ( ). For example, would appear if you mmdd BACK1.0116...
  • Page 398 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Memory Card Page 3-244 Copy Option Console Procedure Insert memory card Select backup System Back/Restore Backup file Dial the new backup filename Enter Exit Exit Exit PC Procedure...
  • Page 399 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Memory Card Page 3-245 Console/Display Instructions Additional Information Select Backup.   Memory Card: Make a selection Backup Restore Auto Backup Exit Select the backup filename.   If you select AUTO.BACK1...
  • Page 400 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Memory Card Page 3-246 Console/Display Instructions Additional Information Respond to the prompt.   filename = file selected in Step 5 or Backup filename : entered in Step 6 Do you want to continue? Select...
  • Page 401 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Memory Card Page 3-247 While the backup is in progress, you cannot access system programming functions, your Personal Directory, or alarm clock functions (any programmed alarms are temporarily deactivated).
  • Page 402 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Memory Card Page 3-248 PC Procedure To program daily backup: Insert memory card Type time To program weekly backup: Insert memory card Type day and time Procedure: Automatic Backup Console Display/Instructions Additional Information...
  • Page 403 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Memory Card Page 3-249 Console/Display Instructions Additional Information Make a selection.   Auto MemCard Backup: Select one Daily Select Weekly , or Daily Weekly Exit Enter...
  • Page 404 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Memory Card Page 3-250 Console/Display Instructions Additional Information Save your entry.   Select Enter Return to the System Programming menu.   Select twice.
  • Page 405 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Memory Card Page 3-251 backup procedures are similar. The screens in both procedures differ only in the appearance of the first line. On the automatic backup screens, Auto replaces shown on the screens...
  • Page 406 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Memory Card Page 3-252 Card Is Write-Protected The memory card is write-protected. You must remove the memory card, flip the write-protect tab, reinsert the memory card, and repeat the backup procedure. Memory Card Backup: Memory Card is Write- Protected.
  • Page 407 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Common Administrative Procedures Memory Card Page 3-253...

  • Page 408: Programming Procedures

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Introduction Page 4-1 Programming Procedures Introduction This chapter contains procedures for all of the advanced programming features and options available on the System Programming menu, where each of the procedures begins.
  • Page 409 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Basic System Operating Conditions Page 4-2 Programming summaries are included for the following procedures: System Programming Position Assignment System Language System Date System Time Chapter 3, ‘‘Common Administrative Procedures’’, for detailed programming information.
  • Page 410 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Basic System Operating Conditions Page 4-3 Procedure: System Restart Console/Display Instructions Additional Information Select the System menu.   System Programming: Make a selection System Extensions SysRenumber Options...
  • Page 411 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Basic System Operating Conditions Page 4-4 System Programming Position Assignment Use this procedure to reassign the extension used for system programming. This extension should not be the same extension as that used for the operator position. The system programming position can be reassigned only to one of the first five extension jacks on the first MLX module.

  • Page 412: Board Renumbering

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Basic System Operating Conditions Page 4-5 System Language Use this procedure to set the system language (English, French, or Spanish) for the following options: System language Station Message Detail Recording (SMDR) reports.
  • Page 413 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Basic System Operating Conditions Page 4-6 Board Renumber is a system programming procedure that is required only when an existing module is replaced by a different type of module. When a Board Renumber is performed, the system reassigns the logical ID numbers to the station and line ports sequentially from left to right in the control unit and from bottom to top of each module.

  • Page 414: Mode Of Operation

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Basic System Operating Conditions Page 4-7 Console/Display Instructions Additional Information Select Board Renumbering.   System: Make a selection Restart MaintenBusy SProg Port Date Mode Time Board Renum Back/Restore...
  • Page 415 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Basic System Operating Conditions Page 4-8 The following options cannot be programmed for Behind Switch or Key systems: Automatic Route Selection (ARS) Pools Queued Call Consoles (QCCs) and associated features Direct Inward Dialing (DID) Trunks System Access buttons Dial Plan Routing (PRI)

  • Page 416: Automatic Maintenance Busy

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Basic System Operating Conditions Page 4-9 Select Mode.   System: Make a selection Restart MaintenBusy SProg Port Date Mode Time Board Renum Back/Restore Exit Select the mode.
  • Page 417 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Basic System Operating Conditions Page 4-10 Summary: Automatic Maintenance Busy Programmable by System Manager Mode Idle Condition Not required Planning Form Form 1, System Planning Factory Setting Disabled Valid Entries...
  • Page 418 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Basic System Operating Conditions Page 4-11 Select Automatic Maintenance Busy.   System: Make a selection Restart MaintenBusy SProg Port Date Mode Time Board Renum Back/Restore Exit Enable or disable Automatic Maintenance Busy.
  • Page 419 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Basic System Operating Conditions Page 4-12 Console/Display Instructions Additional Information Select the malfunctioning tie trunk service.   Auto Busy TIE Trunks: If you selected and your system Enable Select one...

  • Page 420: System Renumbering

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Renumbering Page 4-13 Set System Time The System Time feature allows you to set the time that appears on MLX display telephones and on SMDR reports. See Chapter 3, ‘‘Common Administrative Procedures’’...
  • Page 421 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Renumbering Page 4-14 You select only one of the numbering plans (two-digit numbering, three-digit numbering, or Set Up Space numbering). In addition, you may need to perform single and/or block renumbering.
  • Page 422 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Renumbering Page 4-15 Operator Console (not flexible) 0 Extensions 100 199 Extensions 200 299 MFMs/Terminal Adapters 300–399 MFMs/Terminal Adapters 400 499 500 599 600 699 Main Pool Calling Groups Paging...
  • Page 423 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Renumbering Page 4-16 Select System Numbering Plan WARNING: To avoid possible loss of system programming information, renumber the system before you program the rest of the options described in this chapter. The three available system numbering plans listed below appear on System Planning Form 2a.
  • Page 424 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Renumbering Page 4-17 Summary: Select System Numbering Plan Programmable by System Manager Mode Idle Condition System idle Planning Form Form 2a, System Numbering: Extension Jacks Factory Setting Two-digit Valid Entries...
  • Page 425 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Renumbering Page 4-18 Select the appropriate system numbering plan.   Default Numbering: Make a selection 2-Digit Select and go to Step 5. 2-Digit 3-Digit Select and go to Step 5.
  • Page 426 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Renumbering Page 4-19 Console/Display Instructions Additional Information Select the type of extension to renumber.   To change individual extension numbers, System Renumber: select and go to “Single Single Make a selection...
  • Page 427 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Renumbering Page 4-20 Inspect Copy Option Console Procedure Select item Dial old ext. SysRenumber Single Dial new ext. no. Enter Enter Exit Exit PC Procedure Select item Type old ext.
  • Page 428 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Renumbering Page 4-21 PC Procedure Select type of group Type no. of first group member Type no. of last group member Type new beginning Direct Station Selector (DSS) Page Buttons Use this procedure to set the three Page buttons on the DSS to correspond to the system numbering plan.
  • Page 429 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Renumbering Page 4-22 PC Procedure Type page no. Type first ext. no. Procedure: Assign Direct Station Selector Page Buttons Console Display/Instructions Additional Information Select the System Renumber menu.   System Programming: >...
  • Page 430 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Renumbering Page 4-23 Console/Display Instructions Additional Information Select DSS Buttons.   System Renumber: Make a selection DSS Buttons ListDirctNo Exit Enter the number of the Page button you want to program ( n =1 to 3).   DSS Page Buttons: Enter button number(1-3)

  • Page 431: System Operator Positions

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Operator Positions Page 4-24 Console/Display Instructions Additional Information Continue with additional entries or go to Step 10.   Select Next Return to Step 7. The next DSS Page Button will be displayed on Line 1.
  • Page 432 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Operator Positions Page 4-25 Summary: QCC Operator Positions Programmable by System Manager Mode Hybrid/PBX Idle Condition System idle Planning Form Form 2a, System Numbering: Extension Jacks Factory Setting Type: DLC Valid Entries...

  • Page 433: Lines And Trunks

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-26 Lines and Trunks The procedures in this section are used to assign optional features to individual lines and trunks. The following optional features can be assigned: Type of Trunk Outmode Signaling for Loop- or Ground-Start Trunks Rotary Trunk Digit Transfer...
  • Page 434 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-27 Type of Trunk Use this procedure to specify the type of trunk, loop-start (LS) or ground-start (GS), for each outside trunk connected to one of the following modules: 400 GS/LS 408 GS/LS 800 GS/LS...
  • Page 435 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-28 Procedure: Type of Trunk Console Display/Instructions Additional Information Select the Lines and Trunks menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 436 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-29 Console/Display Instructions Additional Information Enter the port numbers that have ground-start or loop-start trunks connected.   400 and 408 ports: n = 1 to 4; 800 ports: n = 1 to 8. **** Start Slot xx: = option name selected in Step 5 ****...
  • Page 437 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-30 Valid Entries Touch-tone, Rotary Inspect Copy Option Console Procedure To program a single line/trunk: Select entry LinesTrunks TT/LS Disc Outmode mode Dial no.
  • Page 438 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-31 Console/Display Instructions Additional Information Select Outward Dialing Mode.   TouchTone/LS Disconnect: Make a selection Outmode LS Disconnect Exit Enter Select the outward trunk dial line(s).
  • Page 439 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-32 Console/Display Instructions Additional Information Return to the System Programming menu.   Select three times. Exit Block Procedure Specify the block of 20 lines associated with 20 buttons on the system program-   ming console.

  • Page 440: Ringing Freq

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-33 Procedure: Rotary Trunk Digit Transfer Console Display/Instructions Additional Information Select the Options menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 441 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-34 Console/Display Instructions Additional Information Save your entry.   Select Enter Return to the System Programming menu.   Select Exit Ringing Frequency Use this procedure to program the ringing frequency on an 016 module.
  • Page 442 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-35 Console/Display Instructions Additional Information Go to the second screen of the Options menu.   Options: > Make a selection Transfer Callback CampOn...
  • Page 443 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-36 Console/Display Instructions Additional Information Return to the System Programming menu.   Select Exit Second Dial Tone Timer Use this procedure to program the second dial tone timer. The second dial tone timer sets a delay in providing a dial tone after a star code is dialed to obtain special services from the central office.
  • Page 444 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-37 Console/Display Instructions Additional Information Go to the second screen of the Options menu.   Options: > Make a selection Transfer Callback CampOn...

  • Page 445: Disconnect Signaling Reliability

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-38 Disconnect Signaling Reliability Use this procedure to classify the disconnect signal sent by the central office on loop-start trunks as one of the following: Reliable.
  • Page 446 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-39 Procedure: Disconnect Signaling Reliability Console Display/Instructions Additional Information Select the Lines and Trunks menu.   System Programming: > Make a Selection System Extensions SysRenumber...

  • Page 447: Toll Type

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-40 Console/Display Instructions Additional Information Save your entry.   Select Enter Return to the System Programming menu.   Select two times.
  • Page 448 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-41 PC Procedure To program a single line/trunk: Type no. of the line/trunk To program a block of lines/trunks: Select block of lines/trunk Toggle letter On/Off Procedure: Toll Type...
  • Page 449 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-42 Single Line Procedure Console/Display Instructions Additional Information Specify entry mode.   Select Entry Mode Enter the number of the line/trunk that requires a toll prefix (1 or 0)   before the area code.

  • Page 450: Hold Disconnect Interval

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-43 Console/Display Instructions Additional Information Return to the System Programming menu.   Select three times. Exit Hold Disconnect Interval Use this procedure to specify the number of milliseconds before a loop-start line/trunk is released when a caller on hold hangs up and abandons the call.
  • Page 451 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-44 PC Procedure To program a single line/trunk: Type no. of the line/trunk To program a block of lines/trunks: Select block of lines/trunks Toggle letter On/Off...
  • Page 452 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-45 Console/Display Instructions Additional Information Specify the hold disconnect line(s).   For a single line, go to Hold Disconnect: Single Line Procedure. Lines w/long interval Lines 01-20 Entry Mode...
  • Page 453 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-46 Block Procedure Console/Display Instructions Additional Information Specify the block of 20 lines associated with 20 buttons on the system program-   ming console.
  • Page 454 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-47 Planning Form Form 4b, Analog Multiline Telephone Form 4d, MLX Telephone Form 4e, MFM Adjunct: MLX telephone Form 4f, Tip/Ring Equipment Form 5a, Direct-Line Console (DLC): Analog Form 5b, Direct-Line Console (DLC): Digital Form 5c, MFM Adjunct: DLC...
  • Page 455 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-48 Console/Display Instructions Additional Information Select Principal User.   Lines and Trunks: > Make a selection HoldDiscnct LS-ID Delay PrncipalUsr ClockSync QCC Prior QCC Oper...
  • Page 456 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-49 Console/Display Instructions Additional Information Save your entry.   Select Enter Return to the System Programming menu.   Select twice.
  • Page 457 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-50 PC Procedure To program a single line/trunk: Type priority level Select entry mode Type trunk no. To program a block of lines/trunks: Type priority level Select block of lines...
  • Page 458 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-51 Console/Display Instructions Additional Information Save your entry.   Select Enter Specify the QCC priority lines.   x = QCC queue priority entered in Step 4 QCC Priority x : Enter line/trunk number For a single line, go to...
  • Page 459 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-52 Console/Display Instructions Additional Information Save your entry.   Select Enter Return to the System Programming menu.   Select twice.
  • Page 460 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-53 3. If a trunk assigned to ring into the QCC queue is also used for shared remote access, see “Remote Access Trunk Assignment.” You must assign remote access before you assign a QCC system operator to receive calls (see ‘‘QCC Operator to Receive...
  • Page 461 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-54 Procedure: QCC Operator to Receive Calls Console Display/Instructions Additional Information Select the Lines and Trunks menu.   System Programming: >...
  • Page 462 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-55 Console/Display Instructions Additional Information Specify the line(s) associated   with the QCC operator. xxxx = extension number entered in Step 4 QCC Operator xxxx : Enter line/trunk number For a single line/trunk, go to...
  • Page 463 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-56 Block Procedure Console/Display Instructions Additional Information Specify the block of 20 lines associated with the 20 line buttons   on the system programming console.
  • Page 464 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-57 Summary: Loop-Start Identification Delay Programmable by System Manager Mode Idle Condition Not required Planning Form Form 2c, System Numbering: Line/Trunk Jacks Factory Setting No delay Valid Entries...
  • Page 465 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-58 Console/Display Instructions Additional Information Go to the second screen of the Lines and Trunks menu.   Lines and Trunks: >...
  • Page 466 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-59 Console/Display Instructions Additional Information Assign or remove the LS-ID Delay.   Select Enter Delete You may continue to assign or remove the LS-ID delay from additional lines/trunks by repeating Steps 2 and 3.
  • Page 467 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-60 Summary: Clock Synchronization Programmable by System Manager Mode Idle Condition Not required Planning Form Form 3b, Incoming Trunks: DS1 Connectivity 100D module Form 3i, Incoming Trunks: BRI Options Factory Setting...
  • Page 468 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-61 Console/Display Instructions Additional Information Go to the second screen of the Lines and Trunks menu.   Lines and Trunks: >...
  • Page 469 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-62 Console/Display Instructions Additional Information Specify whether the clock is to be synchronized to an external endpoint (loop)   or is to be free running (local), then go to Step 9. xx = slot number entered in Step x Primry ClkSource Slot xx : Select one...
  • Page 470 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-63 Console/Display Instructions Additional Information Save your entry.   Select Enter If the slot selected in Step 11 contains a 100D module, continue with Step 13.
  • Page 471 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-64 Console/Display Instructions Additional Information Enter the slot number of the module to contain the tertiary system clock.   Tertiary System Clock Enter slot number (1-17) Delete Backspace...
  • Page 472 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-65 Trunks to Pools Assignment Use this procedure to create trunk pools (groups of outside lines/trunks connected to the system). Trunk pools are used to specify preferred routes for Automatic Route Selection (ARS).
  • Page 473 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-66 Factory Setting All loop-start trunks are assigned to the main trunk pool (factory-set extension number 70); all tie trunks are assigned to the trunk pool with the factory-set extension number 891;...
  • Page 474 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-67 Console/Display Instructions Additional Information Enter the pool number.   Pools: Enter pool number Backspace à Dial or type [ nnn ]. Exit Enter Save your entry.
  • Page 475 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-68 Console/Display Instructions Additional Information Return to the System Programming menu.   Select twice. Exit Block Procedure Console Display/Instructions Additional Information Specify the block of 20 lines associated with the 20 line buttons   on the system programming console.
  • Page 476 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-69 NOTES: 1.You can copy options to a block of lines/trunks only if they are all the same type (loop-start, ground-start, Tie, or DID). If you attempt to copy assignments and there is a mismatch in line/trunk type, information is copied to that point only.
  • Page 477 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-70 PC Procedure To copy individual lines/trunks: Type copy to trunk no. Type copy from trunk no. To copy blocks of lines/trunks: Type copy from trunk no.
  • Page 478 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-71 Console/Display Instructions Additional Information Enter the trunk number to copy from.   Copy Trunk Info From: Enter trunk number Ã...
  • Page 479 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Lines and Trunks Page 4-72 Block of Trunks Procedure Console/Display Instructions Additional Information Enter the trunk number to copy from.   Copy Trunk: Enter copy from trunk number Ã...

  • Page 480: Ds1 Facilities

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-73 Console/Display Instructions Additional Information Save your entry.   Select Enter Return to the System Programming menu.   Select three times. Exit DS1 Facilities Use the procedures in this section to program the following options for DS1...
  • Page 481 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-74 TIE - S56 Data. Select when emulated tie trunks are used for Switched 56 Data Service. Switched 56 Data Service is available only in Release 4.0 and later.
  • Page 482 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-75 Summary: Type of DS1 Facility Programmable by System Manager Mode Idle Condition 100D module idle Planning Form Form 2c, System Numbering: Line/Trunk Jacks Form 3b, Incoming Trunks: DS1 Connectivity (100D module) Factory Setting...

  • Page 483: Dial

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-76 To select T1- All Tie: Dial slot LinesTrunks LS/GS/DS1 Enter Type Enter , or Dial channel Enter TIE-PBX Toll Enter Enter Exit Exit Exit...
  • Page 484 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-77 To select T1- Tie: Type slot no. Type channel no. To select T1: ALL Switched 56 Data: Type slot no. Select , or Program options To select T1: Switched 56 Data:...
  • Page 485 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-78 Console/Display Instructions Additional Information Select Loop-Start/Ground-Start/DS1.   Lines and Trunks: > Make a selection LS/GS/DS1 TIE Lines Copy TT/LS Disc RemoteAccss Pools Exit...
  • Page 486 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-79 Console/Display Instructions Additional Information Save your entry.   Select Enter If you selected , you have finished this procedure. Go to ‘‘Frame Format’’.
  • Page 487 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-80 Console/Display Instructions Additional Information Save your entry.   Select Enter If you selected All Ground All Loop , or , you have finished Unequipped All DID this procedure.
  • Page 488 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-81 Console/Display Instructions Additional Information Continue to assign the channel to another slot or go to Step 13.   Select Next Return to Step 10.
  • Page 489 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-82 Console/Display Instructions Additional Information Assign or remove the channel.   Select Enter Delete You may continue to assign or remove additional channels by repeating Steps 3 and 4.
  • Page 490 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-83 S56 Data Procedure Console Display/Instructions Additional Information Enter the channel number ( nn = 1 to 24).   xx = slot number entered in Step x. S56 Data Lines Slot xx : Enter channel num (1-24) Delete...
  • Page 491 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-84 Console/Display Instructions Additional Information Continue to assign direction to the next channel or go to Step 3.   Select Next Return to Step 1.
  • Page 492 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-85 Console/Display Instructions Additional Information Return to the System Programming menu.   Select four times. Exit ‹ Answer Supervision Timing Procedure Console Display/Instructions Additional Information Erase the current answer supervision time ( nnnn ) .
  • Page 493 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-86 Enter the new disconnect time   ( nnnn = 140 to 4800 ms, in increments of 20 ms). Ã Dial or type [ nnnn ]. Continue to assign disconnect time to another channel or go to Step 4.
  • Page 494 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-87 Console/Display Instructions Additional Information Continue to assign Dial Mode type to the next channel or go to Step 3.   Select Next Return to Step 13.
  • Page 495 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-88 Console/Display Instructions Additional Information Return to the System Programming menu.   Select four times. Exit Trunk Seizure Type Procedure Console Display/Instructions Additional Information Select Trunk Seizure Type.
  • Page 496 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-89 Console/Display Instructions Additional Information Enter the new answer supervision time   ( nnnn = 20 to 4800 ms, in increments of 20 ms). Ã...
  • Page 497 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-90 Œ Dial Mode Procedure Console/Display Instructions Additional Information Choose an option.   All S56 Data: = In or Out Select **mode Rotary Touch Tone Select...
  • Page 498 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-91 To specify Delete Digits: T1 Data NW More LinesTrunks S56 Dial Plan Drop Dial delete Routing Delete Digits digits Enter Exit Exit Exit To specify Add Digits:...
  • Page 499 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-92 Console/Display Instructions Additional Information Select T1 Data NW.   Lines and Trunks: > Make a selection HoldDiscnct LS-ID Delay PrncipalUsr ClockSync QCC Prior QCC Oper...
  • Page 500 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-93 Console/Display Instructions Additional Information Save your entry.   Select Enter Return to the System Programming menu.   Select four times. Exit Add Digits Procedure Erase the current number of digits to add ( nnnn = 0 to 9999).

  • Page 501: Frame Format

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-94 Console/Display Instructions Additional Information Enter the new number of digits to delete ( n = 0 to 4).   Ã Dial or type [ n ].
  • Page 502 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-95 Procedure: Frame Format Console Display/Instructions Additional Information Select the Lines and Trunks menu.   System Programming: > Make a selection System Extensions SysRenumber...

  • Page 503: Zero Code Suppression

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-96 Console/Display Instructions Additional Information Select a format type.   xx = slot number entered in Step 3 DS1 Slot xx : Select one D4 Compatible Extended Super Frame...
  • Page 504 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-97 Procedure: Zero Code Suppression Console Display/Instructions Additional Information Select the Lines and Trunks menu.   System Programming: > Make a selection System Extensions SysRenumber...

  • Page 505: Signaling Mode

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-98 Console/Display Instructions Additional Information Select Suppression.   xx = slot number entered in Step 3 DS1 Slot xx : Make a selection Type Line Comp FrameFormat...
  • Page 506 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-99 Inspect Copy Option Console Procedure Dial slot LinesTrunks LS/GS/DS1 Select type of Enter Signaling signaling Enter Exit Exit PC Procedure Type slot no. Select type of signaling Procedure: Signaling Mode...

  • Page 507: Line Compensation

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-100 Console/Display Instructions Additional Information Select Signaling.   xx = slot number entered in Step 3 DS1 Slot xx : Make a selection Type Line Comp FrameFormat...
  • Page 508 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-101 Factory Setting 1 (0.6 dB loss) Valid Entries 1 to 5 Inspect Copy Option Console Procedure Dial slot no. LinesTrunks LS/GS/DS1 Enter Line Drop...

  • Page 509: Channel Service Unit

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-102 Console/Display Instructions Additional Information Save your entry.   Select Enter Select Line Compensation.   xx = slot number entered in Step 3 DS1 Slot xx : Make a selection Type...
  • Page 510 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-103 Summary: Channel Service Unit Programmable by System Manager Mode Idle Condition 100D module idle Planning Form Form 3b, Incoming Trunks: DS1 Connectivity (100D module) Factory Setting Foreign Exchange...
  • Page 511 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DS1 Facilities Page 4-104 Console/Display Instructions Additional Information Enter the slot number in the control unit that contains the 100D module   ( nn = 1 to 17). Loop/Ground/DS1: Enter slot number(1-17) Backspace...

  • Page 512: Tie Trunks

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Tie Trunks Page 4-105 Tie Trunks This section covers programming procedures for the following tie trunk options: Direction Tie Trunk Seizure Type E&M Signal Dial Mode Tie Trunk Dial Tone Tie Trunk Answer Supervision Time Disconnect Time...
  • Page 513 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Tie Trunks Page 4-106 Procedure: Direction Console Display/Instructions Additional Information Select the Lines and Trunks menu.   System Programming: > Make a selection System Extensions SysRenumber Options...
  • Page 514 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Tie Trunks Page 4-107 Specify the trunk direction.   xxxx = trunk entered in Step 4 Trunk xxxx : Select trunk direction Two Way OutGoing Select Two Way...
  • Page 515 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Tie Trunks Page 4-108 Summary: Tie Trunk Type Programmable by System Manager Mode Idle Condition Tie trunk idle Planning Form Form 3c, Incoming Trunks: Tie Factory Setting Wink Valid Entries...
  • Page 516 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Tie Trunks Page 4-109 Enter the tie trunk number.   = option name selected in Step 3 **** **** Trunk Tyoe: Enter trunk for assignmt Ã...

  • Page 517: E&M Signal

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Tie Trunks Page 4-110 Console Display/Instructions Additional Information Return to the System Programming Menu.   Select two times. Exit E&M Signal Use this procedure to specify the type of tie trunk signal, as follows: E&M Mode: —...
  • Page 518 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Tie Trunks Page 4-111 Procedure: E&M Signal Console Display/Instructions Additional Information Select the Lines and Trunks menu.   System Programming: > Make a selection System Extensions SysRenumber...

  • Page 519: Dial Mode

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Tie Trunks Page 4-112 Console Display/Instructions Additional Information Specify the type of signaling for the trunk.   xxx = trunk entered in Step 4 Trunk xxx : Select E&M Trk Signaling Type1S...
  • Page 520 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Tie Trunks Page 4-113 Inspect Copy Option Console Procedure To program a single line/trunk: LinesTrunks TIE Lines Inmode Outmode ntry Dial ine/trunk no. Mode Enter Delete Exit Exit...
  • Page 521 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Tie Trunks Page 4-114 Console Display/Instructions Additional Information Select Inmode signaling or Outmode signaling.   TIE Trunks: Make a selection Direction Inmode Intype Outmode Outtype Dialtone Select...
  • Page 522 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Tie Trunks Page 4-115 Console Display/Instructions Additional Information Return to the System Programming menu.   Select three times. Exit Block Procedure Console/Display Instructions Additional Information Specify the block of 20 lines associated with the 20 line buttons on the system   programming console.
  • Page 523 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Tie Trunks Page 4-116 Console Procedure To program a single line/trunk: Dial LinesTrunks TIE Lines Dialtone Entry Mode trunk no. Enter Delete Exit Exit Exit To program a block of lines/trunks: Select block of LinesTrunks...
  • Page 524 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Tie Trunks Page 4-117 Console Display/Instructions Additional Information Specify the line(s).   = option name selected in Step 3 **** **** Dial Tone: Enter trunk w/Remote Dial For a single line, go to Lines 01-20 Entry Mode...
  • Page 525 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Tie Trunks Page 4-118 Block Procedure Console Display/Instructions Additional Information Specify the block of 20 lines associated with the 20 buttons   on the system programming console. Select Lines 01-20 Lines 21-40...
  • Page 526 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Tie Trunks Page 4-119 Procedure: Tie Trunk Answer Supervision Time Console/Display Instructions Additional Information Select the Lines and Trunks menu.   System Programming: > Make a selection System Extensions...

  • Page 527: Disconnect Time

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Tie Trunks Page 4-120 Console Display/Instructions Additional Information Erase the current number of milliseconds ( nnnn ).   xxxx = trunk entered in Step 4 Trunk xxxx : Enter AnsSupervisionTime (20-4800, increment 20)
  • Page 528 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Tie Trunks Page 4-121 Factory Setting 300 ms Valid Entries 140 to 2400 ms Inspect Copy Option Console Procedure Dial trunk LinesTrunks TIE Lines Disconnect Drop Dial no.
  • Page 529 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Tie Trunks Page 4-122 Console Display/Instructions Additional Information Enter the trunk number.   Disconnect: Enter trunk for assignmt à Dial or type: Trunk number [ nnn ] Slot and port number [ sspp ] Backspace...

  • Page 530: Did Trunks

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DID Trunks Page 4-123 Console Display/Instructions Additional Information Return to the System Programming menu.   Select twice. Exit DID Trunks This section covers programming DID trunks and includes procedures for the following: Block Assignment DID Trunk Type...
  • Page 531 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DID Trunks Page 4-124 Console Procedure To program a single line/trunk: Dial trunk block LinesTrunks Block Type the line/trunk no. Enter ntry Mode Enter Delete Exit Exit Exit...
  • Page 532 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DID Trunks Page 4-125 Console Display/Instructions Additional Information Select Block Assignment.   Direct Inward Dial: Make a selection Block DeleteDigit Type Add Digits Disconnect Signaling ExpectDigit InvalDstn...
  • Page 533 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DID Trunks Page 4-126 Enter the trunk number.   x = block entered in Step 4 Block x : Enter line/trunk number Delete Backspace Next Ã...

  • Page 534: Did Trunk Type

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DID Trunks Page 4-127 Console Display/Instructions Additional Information Assign or remove the trunk.   Toggle the green LED on or off as required. On = assign DID trunk to block Off = remove DID trunk from block Return to the System Programming menu.
  • Page 535 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DID Trunks Page 4-128 Select DID.   Lines and Trunks: > Make a selection LS/GS/DS1 TIE Lines Copy TT/LS Disc RemoteAccss Pools Exit Toll Type Select Type.
  • Page 536 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DID Trunks Page 4-129 Console Display/Instructions Additional Information Specify immediate-start or wink-start.   x = block number entered in Step 4 DID Block x : Select type Immed Wink...
  • Page 537 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DID Trunks Page 4-130 Procedure:Disconnect Time Console/Display Instructions Additional Information Select the Lines and Trunks menu.   System Programming: > Make a selection System Extensions SysRenumber Options...
  • Page 538 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DID Trunks Page 4-131 Console Display/Instructions Additional Information Enter the DID trunk.   DID Disconnect Time: Enter the trunk number à Dial or type: Trunk number [ nnn ] Slot and port number [ sspp ]...

  • Page 539: Expected Digits

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DID Trunks Page 4-132 Expected Digits Use this procedure to tell the system how many digits are sent by the local telephone company. Summary: Expected Digits Programmable by System Manager Mode...
  • Page 540 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DID Trunks Page 4-133 Console Display/Instructions Additional Information Select DID.   Lines and Trunks: > Make a selection LS/GS/DS1 TIE Lines Copy TT/LS Disc RemoteAccss Pools Exit...

  • Page 541: Delete Digits

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DID Trunks Page 4-134 Console Display/Instructions Additional Information Enter the number of expected digits ( n = 1 to 4).   Ã Dial or type [ n ]. Continue to specify expected digits for the other trunk block or go to Step 9.
  • Page 542 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DID Trunks Page 4-135 Procedure: Delete Digits Console Display/Instructions Additional Information Select the Lines and Trunks menu.   System Programming: > Make a selection System Extensions SysRenumber...

  • Page 543: Add Digits

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DID Trunks Page 4-136 Console Display/Instructions Additional Information Erase the current number of delete digits ( n ).   x = block entered in Step 4 DID Block x : Enter number of digits to delete (0-4)
  • Page 544 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DID Trunks Page 4-137 Copy Option Console Procedure Dial trunk block LinesTrunks Add Digits Drop Dial added Enter digits Enter Exit Exit Procedure: Add Digits Console Display/Instructions Additional Information Select the Lines and Trunks menu.
  • Page 545 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DID Trunks Page 4-138 Console Display/Instructions Additional Information Enter the trunk block ( n = 1 or 2 ).   DID Add Digits: Enter block number (1-2) Backspace Ã...
  • Page 546 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DID Trunks Page 4-139 Signaling Use this procedure to specify whether the type of dialing signal from the local telephone company is touch-tone or rotary. Touch-tone dial mode cannot be programmed for immediate-start DID trunks.
  • Page 547 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DID Trunks Page 4-140 Console Display/Instructions Additional Information Select DID.   Lines and Trunks: > Make a selection LS/GS/DS1 TIE Lines Copy TT/LS Disc RemoteAccss Pools Exit...

  • Page 548: Invalid Destination

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DID Trunks Page 4-141 Console Display/Instructions Additional Information Continue to specify type for the other trunk block or go to Step 8.   Select Next Return to Step 6.
  • Page 549 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures DID Trunks Page 4-142 Procedure: Invalid Destination Console Display/Instructions Additional Information Select the Lines and Trunks menu.   System Programming: > Make a selection System Extensions SysRenumber...

  • Page 550: Pri Facilities

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-143 Console Display/Instructions Additional Information Return to the System Programming menu.   Select twice. Exit PRI Facilities The procedures in this section provide the steps for programming the following options for Primary Rate Interface (PRI) facilities connected to a 100D (DS1) module: Switch Type...
  • Page 551 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-144 The settings for frame format and zero code suppression must be consistent with the options selected when the PRI connection was ordered. If you are using ARS in connection with PRI, make sure you select voice, data, or voice and data, as appropriate, when you perform the ARS “Voice and/or Data Routing”...
  • Page 552 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-145 Telephone Number Use this procedure to assign a string of up to 12 digits to each PRI channel. This string must match the number sent by the network (that is, the number provided by the PRI service provider) to indicate the number dialed by an outside caller.
  • Page 553 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-146 Console Display/Instructions Additional Information Select PRI.   Lines and Trunks: > Make a selection LS/GS/DS1 TIE Lines Copy TT/LS Disc RemoteAccss Pools Exit...

  • Page 554: B-Channel Groups

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-147 Console Display/Instructions Additional Information Enter a telephone number of up to 12 digits to be assigned   to the channel ( N = any combination of 0 to 9). Ã...
  • Page 555 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-148 PRI B-channel groups programmed for line routing perform similarly to loop-start trunks. PRI B-channel groups programmed for dial plan routing perform similarly to DID trunks.
  • Page 556 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-149 Procedure: B-Channel Groups Console Display/Instructions Additional Information Select the Lines and Trunks menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 557 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-150 Console Display/Instructions Additional Information Select B-Channels.   B-Channel Groups: Make a selection B Channels IncomingRtg Lines NetworkServ Copy Number Exit Enter the B-channel group number ( nn = 1 to 80).
  • Page 558 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-151 Console Display/Instructions Additional Information Continue to assign B-channels to another group or go to Step 10.   Select Next Return to Step 7. The next group will be displayed on Line 1.
  • Page 559 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-152 Console Display/Instructions Additional Information Specify the line(s).   xx = number entered in Step 12 B-Channel Group xx : Assign lines To select a single line, go to Lines 01-20 Entry Mode...
  • Page 560 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-153 Console Display/Instructions Additional Information Return to the System Programming menu.   Select three times. Exit Block Procedure Specify the block of 20 lines associated with 20 buttons on the system program-   ming console.

  • Page 561: Network Service

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-154 Valid Entries AT&T Toll, Local, Miscellaneous Inspect Copy Option Console Procedure Dial LinesTrunks B-ChannlGrp NetworkServ group no. Specify network Enter service Enter Exit Exit...
  • Page 562 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-155 Console Display/Instructions Additional Information Select Network Service.   B-Channel Groups: Make a selection B Channels IncomingRtg Lines NetworkServ Copy Number Exit Enter the B-channel group number ( nn = 1 to 80 ).
  • Page 563 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-156 Console Display/Instructions Additional Information Save your entry.   Select Enter Repeat Step 5 through 7 of the main procedure for each toll group number.   Return to the System Programming menu.
  • Page 564 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-157 Console Display/Instructions Additional Information Save your entry.   Select Enter Erase the current network service code.   xx = group number entered in Step 5 B-Channel Group xx : Enter Network Service (5 digit code of 0,1)
  • Page 565 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-158 Summary: Copy Telephone Number to Send Programmable by System Manager Mode Hybrid/PBX, Key Idle Condition Not required Planning Form Form 3b, Incoming Trunks: DS1 Connectivity Factory Setting Do not copy Valid Entries...
  • Page 566 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-159 Console Display/Instructions Additional Information Select B-Channel Groups.   PRI Lines: Make a selection PhoneNumber Protocol B-ChannlGrp DialPlanRtg NumbrToSend OutgoingTbl Test TelNum Exit Select Copy Number.
  • Page 567 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-160 Console Display/Instructions Additional Information Continue to assign the copy option to another B-channel group or go to   Step 9. Select Next Return to Step 7.
  • Page 568 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-161 Procedure: Incoming Routing Console Display/Instructions Additional Information Select the Lines and Trunks menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 569 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-162 Console Display/Instructions Additional Information Enter the B-channel group number ( nn = 1 to 80 ).   PRI Incoming Routing: Enter group number Backspace Ã...

  • Page 570: Telephone Number To Send

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-163 Telephone Number to Send Use this procedure to assign the telephone number to send to the network when outgoing calls are made on an ISDN line. If the person being called subscribes to an automatic number identification service, the number indicates who is calling.
  • Page 571 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-164 Procedure: Telephone Number to Send Console Display/Instructions Additional Information Select the Lines and Trunks menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 572 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-165 Base Number with Extension Procedure Console Display/Instructions Additional Information Erase the current base number ( N ).   Base Number with Ext.: Enter max of 12 digit base telephone number Backspace...
  • Page 573 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-166 Console Display/Instructions Additional Information Erase the current telephone number ( n ).   xxx = line entered in Step 1 Line xxx : Enter phone number to send on outgoing calls...
  • Page 574 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-167 Factory Setting Not applicable Valid Entries Telephone number of up to 12 digits Inspect Copy Option Console Procedure Dial slot LinesTrunks Test TelNum Drop Dial telephone...
  • Page 575 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-168 Console Display/Instructions Additional Information Enter the slot number in the control unit that contains the 100D module   ( nn = 1 to 17). PRI Test Telephone Num: Enter slot number (1-17) Backspace...
  • Page 576 If you are not sure of the correct timer and threshold settings for your PRI lines and trunks, check with your Lucent Technologies representative before you make a change. Incorrect settings can cause your PRI lines and trunks to malfunction.
  • Page 577 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-170 NOTE: NOTE: NOTE: If you enter an invalid timer value, the number you enter is truncated to the closest valid value. For example, if you enter 45 for a counter that ranges from 0 to 30, 4 is recorded as the counter value.
  • Page 578 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-171 – Table 4-2. Timers and Counters Continued Timer/Counter Purpose Factory Setting Valid Range T305 Timer Disconnect timeout 4 seconds 4 to 30 seconds T308 Timer Release timeout 4 seconds...
  • Page 579 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-172 Console Display/Instructions Additional Information Select Timers.   PRI Protocol Options: Make a selection Timers Exit Enter the number of the slot in the control unit that contains   the 100D module ( nn = 1 to 17).

  • Page 580: Terminal Equipment Identifier

    D-channel. Normally, only one piece is connected and the system assumes that the Terminal Equipment Identifier (TEI) is 0. CAUTION: The value of the TEI rarely has to be changed. Check with your Lucent Technologies representative before changing this value. Summary: Terminal Equipment Identifier Programmable by System Manager...
  • Page 581 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-174 Planning Form Form 3b, Incoming Trunks: DS1 Connectivity (100D module) Factory Setting Valid Entries 0 to 63 Inspect Copy Option Console Procedure Dial slot LinesTrunks Protocol...
  • Page 582 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-175 Console Display/Instructions Additional Information Select TEI.   PRI Protocol Options: Make a selection Timers Exit Enter the number of the slot in the control unit that contains   the 100D module ( nn = 1 to 17).

  • Page 583: Dial Plan Routing

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-176 Console Display/Instructions Additional Information Save your entry.   Select Enter Return to the System Programming menu.   Select three times. Exit Dial Plan Routing Dial plan routing provides a way to route incoming calls on a “per B-channel...
  • Page 584 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-177 2.You must program a service before you program any other Dial Plan Routing function. If you have not programmed a service, complete the procedure below for the option and then repeat the procedure Service...
  • Page 585 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-178 PC Procedure To specify Service: Type entry no. Select service To specify Patterns: Type entry no. Type pattern To specify Total Digits: Type entry no.
  • Page 586 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-179 Console Display/Instructions Additional Information Select Dial Plan Routing.   PRI Lines: Make a selection PhoneNumber Protocol B-ChannlGrp DialPlanRtg NumbrToSend OutgoingTbl Test TelNum Exit Select Service.
  • Page 587 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-180 Console Display/Instructions Additional Information Select a service.   If you select , go to AT&T Toll DialPlanRouting Service: AT&T Toll Procedure. Make a selection AT&T Toll DMS-100 Local...
  • Page 588 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-181 Console Display/Instructions Additional Information Return to the System Programming menu.   Select three times. Exit Local Procedure Select a service for the B-channel group.   xx = number entered in Step 5 Dial Plan Rtg Entry xx :...
  • Page 589 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-182 Console Display/Instructions Additional Information Continue to assign the service to another routing entry or go to Step 3.   Select Next Return to Step 1.
  • Page 590 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-183 Console Display/Instructions Additional Information Erase the current network service ( nnnnn ).   xx = number entered in Step 5 Dial Plan Rtg Entry xx : Enter Network Service (5 digit code of 0,1)
  • Page 591 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-184 Console Display/Instructions Additional Information Continue to assign the service to another routing entry or go to Step 3.   Select Next Return to Step 1.
  • Page 592 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-185 Console Display/Instructions Additional Information Enter the new number of digits to match ( n = 0 to 8; use 0 to match any   number of digits.).
  • Page 593 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-186 Console Display/Instructions Additional Information Erase the current number of total digits ( nn ).   xx = number entered in Step 1 Dial Plan Rtg Entry xx : Enter number of digits in dialed number...
  • Page 594 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-187 Console Display/Instructions Additional Information Save your entry.   Select Enter Erase the current number of delete digits ( nn ).   xx = number entered in Step 1 Dial Plan Rtg Entry xx :...
  • Page 595 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-188 Add Digits Procedure Console Display/Instructions Additional Information Enter the entry number ( nn = 0 to 15).   DialPlanRtg AddDigits: Enter entry no.
  • Page 596 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-189 Console Display/Instructions Additional Information Return to the System Programming menu.   Select three times. Exit Outgoing Tables PRI provides tables that work in conjunction with personal lines, pools, and ARS tables to route calls.
  • Page 597 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-190 Valid Entries Prefix for long distance carrier Inspect Copy Option Console Procedure Dial LinesTrunks OutgoingTbl NetwkSelect entry no. Drop Dial Enter prefix Enter Exit...
  • Page 598 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-191 Console Display/Instructions Additional Information Select Network Selection tables.   PRI Outgoing Tables: Make a selection NetwkSelect SpecialServ CBC Service Exit Enter the table number ( n = 0 to 3).
  • Page 599 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-192 Console Display/Instructions Additional Information Save your entry.   Select Enter Return to the System Programming menu.   Select three times. Exit Special Services Tables Eight tables provide for international calling and for operator-assisted calls.
  • Page 600 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-193 To specify Delete Digits: LinesTrunks OutgoingTbl SpecialServ Dial entry no. Drop Dial DeleteDigit Enter pattern Enter Exit Exit Exit Exit PC Procedure To specify Pattern: Type entry no.
  • Page 601 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-194 Procedure: Special Services Tables Console Display/Instructions Additional Information Select the Lines and Trunks menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 602 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-195 Console Display/Instructions Additional Information Select an option.   If you select , go to Pattern Special Services Table: Pattern Procedure. Make a selection Pattern If you select...
  • Page 603 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-196 Console Display/Instructions Additional Information Continue to assign the pattern to another table or go to Step 6.   Select Next Return to Step 3.
  • Page 604 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-197 Console Display/Instructions Additional Information Continue to assign the operator type to another table or go to Step 5.   Select Next Return to Step 3.
  • Page 605 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-198 Console Display/Instructions Additional Information Continue to assign the number type to another table or go to Step 5.   Select Next Return to Step 3.
  • Page 606 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-199 Console Display/Instructions Additional Information Continue to assign the delete digits to another table or go to Step 6.   Select Next Return to Step 3.
  • Page 607 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-200 — DMS FX (foreign exchange) — DMS Tie Trunk Summary: Call-by-Call Service Table Programmable by System Manager Mode Key and Hybrid/PBX Idle Condition Not required Planning Form...
  • Page 608 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-201 PC Procedure To specify Patterns: Type list no. Type pattern To specify Voice/Data: Type list no. Select voice, data, or both To specify Network Service: Type list no.
  • Page 609 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-202 Console Display/Instructions Additional Information Select Call-by-Call Service.   PRI Outgoing Tables: Make a selection NetwkSelect SpecialServ CBC Service Exit Select an option.   If you select , go to...
  • Page 610 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-203 Console Display/Instructions Additional Information Erase the current pattern ( nnn ).   l = list number entered in Step 1 CBC Serv list l Entry e : e = entry number entered in Step 1 Enter pattern...

  • Page 611: Data Only

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-204 Console Display/Instructions Additional Information Specify voice, data, or both.   x = number entered in Step 1 CBC Services List x : Make a selection Voice Only Data Only...
  • Page 612 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-205 Console Display/Instructions Additional Information ‹ Specify a Network Service.   If you select , go to AT&T Toll CBC Network Service: AT&T Toll Procedure.
  • Page 613 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-206 ‹ 5ESS Local Procedure Console Display/Instructions Additional Information Specify a local service.   x = number entered in Step 1 of the CBC Services List x : Network Service Procedure.
  • Page 614 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-207 Console Display/Instructions Additional Information Save your entry.   Select Enter Return to the System Programming menu.   Select four times. Exit Miscellaneous Procedure Specify a service.
  • Page 615 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-208 Console Display/Instructions Additional Information Enter the five-digit code for the other service.   Ã Dial or type [ nnnnn ]. Continue to assign the code to another service list or return to Step 7.
  • Page 616 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures PRI Facilities Page 4-209 Delete Digits Procedure Console Display/Instructions Additional Information Enter the list number ( n = 0 to 9).   CBC Serv--Delete Digits: Enter list number (0-9) Backspace Ã...

  • Page 617: Bri Facilities

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures BRI Facilities Page 4-210 BRI Facilities The procedures in this section provide the steps for programming the following options for Basic Rate Interface (BRI) facilities connected to an 800 NI-BRI module: Service Profile Identifier (SPID) and Directory Number (DN) Timers...
  • Page 618 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures BRI Facilities Page 4-211 Console Procedure More Dial line/trunk LinesTrunks SPID/DN Dial SPID Dial Enter Enter Enter Exit Exit PC Procedure Type line/trunk no. Type SPID Type DN Procedure: Service Profile Identifier (SPID) and...
  • Page 619 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures BRI Facilities Page 4-212 Console Display/Instructions Additional Information Select Service Profile Identifier (SPID) and Directory Number (DN).   BRI Lines: Make a selection SPID/DN Timers Select SPID/DN...
  • Page 620 If you are not sure of the correct timer and threshold settings for your BRI lines and trunks, check with your Lucent Technologies representative before you make a change. Incorrect settings can cause your BRI lines and trunks to malfunction.
  • Page 621 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures BRI Facilities Page 4-214 T305 Timer. Times the delay in network response when the communications system sends a disconnect message to clear a call. T308 Timer. Times the delay in network response when the communications system sends a release message to clear a call.
  • Page 622 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures BRI Facilities Page 4-215 Procedure: Timers Table 4-4. Timers Timer/Count Factory Purpose Setting Valid Range Increments T200 Timer maximum response 1000 ms 500 to 5000 ms 500 ms time T203 Timer...
  • Page 623 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures BRI Facilities Page 4-216 Console Display/Instructions Additional Information Select Timers.   BRI Lines: Make a selection SPID/DN Timers Exit Select the timer to change.   BRI Timer Settings: >...

  • Page 624: Telephones

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-217 Telephones This section contains the following summaries: Assigning outside lines or trunks to the buttons on a telephone (including lines and trunks used for loudspeaker paging). Copying line button assignments from one telephone to either an individual telephone or a block of telephones.
  • Page 625 Page 4-218 Broadcast Music Incorporated). Magic on Hold requires no such license and can be purchased from Lucent Technologies. Pool buttons cannot be assigned to or removed from extensions unless the pool has trunks assigned. If all trunks are to be removed from a pool, all Pool button assignments must first be removed from telephones.
  • Page 626 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-219 Form 5c, MFM Adjunct: DLC Data Form 1a, Modem Data Station Data Form 1b, 7500B Data Station Factory Setting Key Mode. An Intercom Ring (ICOM Ring) button, an Intercom Voice (ICOM Voice) button, and the first eight lines connected to the control unit are assigned to all analog multiline telephones, MLX telephones (excluding operator...
  • Page 627 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-220 Copy Line/Trunk Assignments Use this procedure to copy outside line/trunk button assignments, pool dial-out code restrictions (Hybrid/PBX only), and (for operator positions only) Night Service information from one extension to another extension or block of extensions with identical requirements.
  • Page 628 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-221 PC Procedure To copy to a single extension: Type copy from ext. no. Type copy to ext. no. To copy to a block of extensions: Type copy from ext.
  • Page 629 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-222 Assign Intercom or System Access Buttons Use this procedure to assign or change the assignments for Intercom (ICOM) buttons used to make and receive inside calls. This includes the following types of Intercom buttons: Ring Voice...
  • Page 630 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-223 Summary: Assign Intercom or System Access Buttons Programmable by System Manager Mode All, but note differences in factory settings Idle Condition Telephone idle Planning Form Form 4b, Analog Multiline Telephone Form 4d, MLX Telephone...
  • Page 631 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-224 All Modes. System Access Ring (Hybrid/PBX mode) or Intercom Ring (Key and Behind Switch modes), System Access Voice (Hybrid/PBX mode) or Intercom Voice (Key and Behind Switch modes), and the first 18 through 29 lines connected to the control unit are assigned to all DLC operator positions.
  • Page 632 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-225 Analog Multiline Telephone Without Built-in Speakerphone (BIS) or Hands Free Answer on Intercom (HFAI) Capability Use this procedure to identify analog multiline telephones with flat membrane buttons that do not have built-in speakerphones (BIS) or Hands Free Answer on Intercom (HFAI) capability.
  • Page 633 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-226 Busy feature. Calls cannot be placed to the extension jack reserved for the Voice Announce to Busy feature. Voice Announce to Busy must be disabled at data stations. NOTE: NOTE: NOTE:...

  • Page 634: Music On Hold

    Composers, Artists, and Producers (ASCAP) or Broadcast Music Incorporated (BMI)]. Magic on Hold requires no such license and can be purchased from your Lucent Technologies dealer. 2. Only one Music on Hold line/trunk jack is allowed per system. 3. You cannot assign the line/trunk identified for Music on Hold to a line/trunk pool.
  • Page 635 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-228 Procedure: Music on Hold Console Display/Instructions Additional Information Select the Auxiliary Equipment menu.   System Programming: > Make a selection System Extensions SysRenumber Options...

  • Page 636: Ldspkr Pg

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-229 Loudspeaker Paging Use this procedure to identify the line/trunk jack reserved for connection of loudspeaker paging equipment. NOTES: 1. If you use equipment that rebroadcasts music or other copyrighted materials, you may be required to obtain a copyright license from and pay license fees to a third party (such as ASCAP or BMI).
  • Page 637 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-230 Procedure: Loudspeaker Paging Console Display/Instructions Additional Information Select the Auxiliary Equipment menu.   System Programming: > Make a selection System Extensions SysRenumber Options Operator...
  • Page 638 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-231 Use this procedure to identify the extension jacks used to connect fax machines. In addition, you can specify the extensions to receive a message-waiting indication (MWI) when a fax transmission is received, and specify the length of time before the system registers that a fax has arrived and sends the message-waiting indication.

  • Page 639: Maintenance Alarms

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-232 Maintenance Alarms Use this procedure to identify the line/trunk jack that connects an external alerting device that sounds or flashes when major maintenance problems occur. You cannot assign the line/trunk identified for the maintenance alarm to a button on any telephone or as a Remote Access trunk, and you cannot use its line/trunk jack to connect a loudspeaker paging system or Music on Hold.
  • Page 640 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-233 Console Display/Instructions Additional Information Select Maintenance Alarms.   Auxiliary Equipment: Make a selection MusicOnHold VMS/AA Ldspkr Pg CTI Link MaintAlarms Exit Enter the line/trunk jack to which the maintenance alarm is connected.

  • Page 641: Vms/Aa

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-234 Group Type procedure in “Optional Group Features” to assign VMI ports as either integrated or generic. SecurityAlert: ‘‘Security Risks Associated with the Automated Attendant Feature of Voice Messaging Systems’’...

  • Page 642: Automated Attendant

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-235 Procedure: Voice Messaging System and Automated Attendant Console Display/Instructions Additional Information Select the Auxiliary Equipment menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 643 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-236 Console Display/Instructions Additional Information Enter the number of rings before calls are transferred to the backup position   ( n = 0 to 9). Use 0 to specify that calls are not transferred to backup position.
  • Page 644 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-237 Console Display/Instructions Additional Information Select Touch-Tone Interval.   If you do not want to change the setting VMS/AA: for touch-tone interval, you have finished Make a selection this procedure.
  • Page 645 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-238 You cannot use a system programming port as the CTI Link extension. You cannot program a port as a CTI Link if it has a telephone connected to it.
  • Page 646 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-239 Summary: CTI Link Programmable by System Manager Mode Hybrid/PBX Idle Condition Not required Planning Form (See Form 2b) Factory Setting No port programmed as CTI link Valid Entries Any extension on an MLX port board except the System Pro- gramming console port and the first and fifth ports.

  • Page 647: Cti Link Programming Errors

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-240 Console Display/Instructions Additional Information Select the Auxiliary Equipment menu.   System Programming: > Make a selection System Extensions SysRenumber Options Operator Tables LinesTrunks AuxEquip...
  • Page 648 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-241 System Not in Hybrid/PBX Mode CTI Link Extensions: Extension xxxx Failed. System Not in Hybrid/PBX Mode. Exit This message appears if the communications system is not in Hybrid/PBX mode. CTI Links cannot be used with communications systems operating in Key mode or Behind Switch mode.
  • Page 649 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-242 MLX Port Module Contains Firmware Vintage 29 CTI Link Extensions: Extension xxxx Failed. MLX Port Module Contains Firmware Vintage 29. Exit This message appears when the port that you are programming as the CTI Link is on an MLX module with firmware vintage 29.
  • Page 650 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-243 Slot not Busied-Out CTI Link Extension: xxxx not added. Please busy out slot xx first. If this is the only MLX port module, use SPM for CTI link administration Exit This message appears when the port that you are programming as the CTI Link is...
  • Page 651 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-244 Factory Setting English Valid Entries English, French, Spanish Inspect Copy Option Console Procedure To program a single extension: More Dial ext. Language Extensions Single Select a language...
  • Page 652 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-245 Valid Entries Pool numbers Inspect Copy Option Console Procedure Dial ext. no. Dial Extensions Dial OutCd Enter pool dial-out code Enter Exit Exit PC Procedure Type ext.
  • Page 653 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-246 Console Procedure Dial ext. Extensions Restriction Select restriction Enter Enter Exit PC Procedure Type ext. no. Select restriction Copy Call Restrictions Use this procedure to copy calling restrictions, allowed lists, and disallowed lists. Feature assignment must be completed for the “copy from”...
  • Page 654 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-247 PC Procedure To copy to a single extension: Type copy from ext. no. Type copy to ext. no. To copy to a block of extensions: Type copy from ext.
  • Page 655 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-248 Forced Account Code Entry Use this procedure to assign or remove Forced Account Code Entry. When this feature is programmed on individual telephones, the user must enter a 1- to 16-digit account code before making an outside call.
  • Page 656 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-249 Summary: Microphone Operation Programmable by System Manager Mode Idle Condition Not required Planning Form Form 4d, MLX Telephone Form 5b, Direct-Line Console (DLC): Digital Factory Setting Enabled Valid Entries...
  • Page 657 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-250 Remote Call Forwarding Use this procedure to allow or disallow the Remote Call Forwarding capability, which allows users to forward calls to an outside number. NOTE: NOTE: NOTE:...
  • Page 658 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-251 Delayed Call Forwarding Delayed Call Forwarding allows users to answer or screen a call arriving at their extension before the call is forwarded through Call Forwarding, Remote Call Forwarding, or Follow Me.
  • Page 659 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Telephones Page 4-252 Trunk-to-Trunk Transfer Use this procedure to enable or disable trunk-to-trunk transfer at an extension. When trunk-to-trunk transfer is disabled, users cannot transfer an outside call to an outside line.

  • Page 660: Optional Operator Features

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Optional Operator Features Page 4-253 Optional Operator Features The summaries in this section affect feature programming for both DLC and QCC operator positions and include the following: Operator Hold Timer DLC Operator Automatic Hold QCC operator features are covered in the next section.

  • Page 661: Qcc Optional Features

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures QCC Optional Features Page 4-254 Summary: DLC Operator Automatic Hold Programmable by System Manager Mode Idle Condition Not required Planning Form Form 6a, Optional Operator Features Factory Setting Disabled Valid Entries...
  • Page 662 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures QCC Optional Features Page 4-255 Hold Return Use this procedure to determine whether calls on hold are returned to the QCC queue or remain on hold, on the QCC operator console, after the hold timer has expired twice.
  • Page 663 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures QCC Optional Features Page 4-256 Factory Setting Automatic Release Valid Entries Auto Hold, Auto Release Inspect Copy Option Console Procedure Operator Queued Call HoldRelease Auto Hold Auto Release Enter Exit...
  • Page 664 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures QCC Optional Features Page 4-257 Summary: Elevate Priority Programmable by System Manager Mode Hybrid/PBX Idle Condition Not required Planning Form Form 6a, Optional Operator Features Factory Setting 0 seconds Valid Entries...
  • Page 665 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures QCC Optional Features Page 4-258 QCC Operator to Receive Call Types Use this procedure to specify which QCC operators receive the following types of calls: Dial 0 calls (internal calls to the system operator) DID calls to invalid destinations (unassigned extension numbers) Calls to the Listed Directory Number (extension for the QCC queue)
  • Page 666 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures QCC Optional Features Page 4-259 Call Type Queue Priority Level Use this procedure to assign a priority value (1 to 7) that determines the order in which calls programmed to ring into the QCC queue are sent to QCC system operator positions.
  • Page 667 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures QCC Optional Features Page 4-260 Summary: Message Center Operation Programmable by System Manager Mode Hybrid/PBX Idle Condition Not required Planning Form Form 6a, Optional Operator Features Factory Setting Not applicable Valid Entries...
  • Page 668 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures QCC Optional Features Page 4-261 Return Ring Use this procedure to specify the number of rings before an unanswered directed call is returned to the QCC queue or QCC Message Center position. This option cannot be programmed for individual QCC operator positions.
  • Page 669 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures QCC Optional Features Page 4-262 Summary: Position Busy Backup Programmable by System Manager Mode Hybrid/PBX Idle Condition Not required Planning Form Form 6a, Optional Operator Features Factory Setting No backup Valid Entries...

  • Page 670: Optional Group Features

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Optional Group Features Page 4-263 Optional Group Features This section contains programming summaries for the following optional features: Call Pickup Groups Group Paging Group Coverage Member Assignments Group Coverage Delay Interval Group Calling Member Assignments Group Calling Line/Trunk or Pool Assignments...
  • Page 671 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Optional Group Features Page 4-264 Group Paging Use this procedure to assign or remove an extension from a paging group. A paging group consists of telephone users who hear common announcements over the telephone speakerphone.
  • Page 672 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Optional Group Features Page 4-265 A maximum of 30 coverage groups are allowed, each with an unlimited number of members. Up to eight receivers can be assigned per coverage group. An extension can be a sender in only one group;...
  • Page 673 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Optional Group Features Page 4-266 Factory Setting Not applicable Valid Entries Extension numbers Inspect Copy Option Console Procedure More Drop Dial the Options Cover Delay Enter number of rings Enter...
  • Page 674 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Optional Group Features Page 4-267 Valid Entries Extension numbers Inspect Copy Option Console Procedure More Dial calling Extensions Grp Calling Members group ext. no. Dial ext. Enter Enter Exit...
  • Page 675 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Optional Group Features Page 4-268 Group Calling Delay Announcement Group Coverage Receiver Group Calling Overflow and Thresholds Group Calling Message-Waiting Indicator Group Calling Calls-in-Queue Alarm Threshold Group Calling External Alert for Calls-in-Queue Alarm Group Type Chapter 3, ‘‘Common Administrative...
  • Page 676 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Optional Group Features Page 4-269 Group Calling Delay Announcements Use this procedure to designate the announcement devices used to play messages to callers while they are waiting in the queue. Two announcement devices can be designated for each calling group;...
  • Page 677 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Optional Group Features Page 4-270 Summary: Group Coverage Receiver Programmable by System Manager, Integrated Administration Mode Idle Condition Not required Planning Form Form 7c, Group Coverage Factory Setting Not applicable Valid Entries...
  • Page 678 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Optional Group Features Page 4-271 Factory Setting Overflow coverage: none Threshold: 1 call Timeout: 0 sec Valid Entries Overflow coverage: Backup extension number Threshold: 1 to 99 calls Timeout: 0 to 900 seconds Inspect Copy Option...
  • Page 679 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Optional Group Features Page 4-272 Console Procedure More Dial calling Extensions Grp Calling Message group ext. no. Dial ext. no. for MWI Enter receiver Enter Exit Exit PC Procedure...
  • Page 680 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Optional Group Features Page 4-273 Inspect Copy Option Console Procedure More Dial Extensions Grp Calling DelayAnnce calling group ext. no. Enter Repeatable Announcement Enter Exit Exit PC Procedure Type calling group ext.
  • Page 681 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Optional Group Features Page 4-274 Group Calling External Alert for Calls-In-Queue Alarm Use this procedure to designate the external alert device used to notify calling group members when the number of calls in the queue reaches programmed Threshold 3.

  • Page 682: System Features

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-275 Integrated VMI. Used when a voice messaging system that requires special signaling for integrated operation (for example, AUDIX Voice Power, IS II/III, or MERLIN MAIL Voice Messaging System) is connected to one or more extension jacks assigned to a calling group.
  • Page 683 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-276 Automatic Callback Interval Extension Status SMDR Language SMDR Call Report Format SMDR Call Length SMDR Calls Recorded on Call Report SMDR Account Code Format Inside Dial Tone Reminder Service Cancel Redirect Outside Calls to Unassigned Extension Numbers...
  • Page 684 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-277 Copy Option Console Procedure Drop Dial no. of Options Transfer Return Time rings Enter Exit Exit PC Procedure Type no. of rings One-Touch Transfer/One-Touch Hold Use this procedure to assign either the One-Touch Transfer or One-Touch Hold...
  • Page 685 (such as ASCAP or BMI). Magic on Hold requires no such license and can be purchased from Lucent Technologies. Summary: Transfer Audible...
  • Page 686 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-279 Summary: Type of Transfer Programmable by System Manager Mode Idle Condition Not required Planning Form Form 8a, System Features Factory Setting Ring button (Intercom or System Access) is automatically selected Valid Entries...
  • Page 687 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-280 Summary: Call Park Return Time Programmable by System Manager Mode Idle Condition Not required Planning Form Form 8a, System Features Factory Setting 180 seconds Valid Entries 30 to 300 seconds, in 10-second increments...
  • Page 688 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-281 Summary: Automatic Callback Interval Programmable by System Manager Mode Idle Condition Not required Planning Form Form 8a, System Features Factory Setting 3 rings Valid Entries 1 to 6 rings...
  • Page 689 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-282 SMDR Language Use this procedure to change the language of the SMDR reports. It applies to Releases 1.1 and later only. The default report language is the same as that set for the system language.
  • Page 690 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-283 Console Procedure Options SMDR Format Basic SMDR ISDN SMDR Enter Exit Exit PC Procedure SMDR Call Length Use this procedure to set the minimum time length of a call before it is recorded on SMDR call reports.
  • Page 691 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-284 Inspect Copy Option Console Procedure Options SMDR Call Report In/Out Only Enter Exit Exit PC Procedure SMDR Account Code Format For calls made using an authorization code, SMDR can be programmed to either have the “home extension”...
  • Page 692 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-285 Summary: SMDR Talk Time Programmable by. System Manager Mode Idle Condition Not required Planning Form 8a, System Features Factory Setting Disabled Valid Entries Enabled, Disabled Inspect...
  • Page 693 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-286 Reminder Service Cancel Use this procedure to set the time of day when all programmed Reminder Service calls are automatically canceled. To deactivate Reminder Service Cancel, erase the currently programmed time and do not enter a new time.
  • Page 694 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-287 This setting does not affect calls received on DID trunks if you have specified that calls to unassigned DID extensions are to receive a fast busy signal. See “Invalid Destination.”...
  • Page 695 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-288 Summary: Host System Dial Codes for Behind Switch Mode Programmable by System Manager Mode Behind Switch Idle Condition Not required Planning Form Form 1, System Planning Factory Setting No host dial codes are assigned...
  • Page 696 Setting inter-digit timers to shorter times will permit the call to be put on hold or transfered. If you are experiencing these types of problems, call the Lucent Technologies BCS Helpline at 1 800 628-2888. Allowed Lists Use this procedure to establish Allowed Lists.
  • Page 697 1809, 1900, and 976 or 1(wildcard)976. In Release 3.1 and later systems, Disallowed List number 7 does not include 800 and 1800 and 411 and 1411, but Lucent Technologies recommends that you add them. Assign all voice mail port extensions to this Disallowed List. Lucent Technologies...
  • Page 698 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-291 recommends assigning Disallowed List number 7. This is an added layer of security, in case outward restriction is inadvertently removed. (In Release 3.1 and later systems, voice messaging ports are assigned by default to Disallowed List number 7.) Summary: Disallowed Lists Programmable by...

  • Page 699: Remote Access Features

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-292 Remote Access Features This section covers the following Remote Access features: Remote Access Trunk Assignment Remote Access Automatic Callback Remote Access without Barrier Codes Remote Access Barrier Codes Remote Access with Barrier Codes SecurityAlert:...
  • Page 700 Lucent Technologies cannot be responsible for such charges and will not make any allowance or give any credit for charges that result from unauthorized access.
  • Page 701 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-294 In Hybrid/PBX mode, if a trunk assigned to ring into the QCC queue is also used for shared remote access, perform the procedure below before you perform the “QCC Operator to Receive Calls”...
  • Page 702 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-295 Select Remote Access.   Lines and Trunks: > Make a selection LS/GS/DS1 TIE Lines Copy TT/LS Disc RemoteAccss Pools Exit Toll Type Select Lines and Trunks.
  • Page 703 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-296 Continue to assign the remote access status to another line/trunk or   go to Step 8. Select Next Return to Step 6. The next line/trunk will be displayed on Line 1.
  • Page 704 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-297 Procedure: Remote Access Automatic Callback Console/Display Instructions Additional Information Select the Lines and Trunks menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 705 All tie trunks and DID trunks with Remote Access DID remote access code SecurityAlert: Your system will be highly susceptible to toll fraud if you activate the Remote Access feature without barrier codes. Lucent Technologies does not recommend doing this. NOTE: NOTE:...
  • Page 706 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-299 Summary: Remote Access Without Barrier Codes Programmable by System Manager Mode Idle Condition Not required Planning Form Form 3a, Incoming Trunks: Remote Access Factory Setting Call restriction: Outward restricted ARS restriction level: 3...
  • Page 707 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-300 Procedure: Remote Access Without Barrier Codes Console/Display Instructions Additional Information Select the Lines and Trunks menu.   System Programming: > Make a selection System Extensions...
  • Page 708 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-301 To change current call restrictions, BarrierCode DisallowLst select and go to Restriction Restriction Restriction Procedure. ARS Restrct Allow List To change ARS Facility Restriction level, Exit select and go to...
  • Page 709 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-302 Restriction Procedure Console/Display Instructions Additional Information Specify the restriction type.   **** Remote Access: Select one Unrestricted Outward restrict Select Unrestricted Toll Restrict , or...
  • Page 710 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-303 Allowed or Disallowed Lists Procedure Console/Display Instructions Additional Information Enter the list you want to assign ( n = 0 to 7).   = option name selected in Step 3 *** Remote Access:...
  • Page 711 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-304 SecurityAlert: Always use the longest length barrier code allowed on the system. Barrier codes should consist of a random, non-repetitive, hard-to-guess sequence of digits.
  • Page 712 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-305 PC Procedure To establish or remove code requirements: Specify whether barrier codes are required To change barrier code length: Type code length To change barrier code: Type Code ID...
  • Page 713 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-306 Select Code Information.   RemoteAccss BarrierCode: Make a selection SProg/Maint Allow List Code Info DisallowLst Restriction ARS Restrct Exit Select an option.   To change the length of the barrier code, BarrierCode Info:...
  • Page 714 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-307 Save your entry.   Select Enter Return to the System Programming menu.   Select three times. Exit Change Barrier Code Length Procedure When the systemwide barrier code length is changed, all barrier codes are erased and must be reassigned.
  • Page 715 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-308 Console Display/Instructions Additional Information Respond to the confirmation prompt.   If you select , return to Step 5 of the Barrier Code Length: main procedure.
  • Page 716 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-309 Console Display/Instructions Additional Information Enter a code of up to 11 digits [ N = any combination of 0 to 9 and an asterisk (*)].   Ã...
  • Page 717 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-310 NOTE: NOTE: NOTE: If barrier code requirements have not been established or have been removed for remote access users, do not use this procedure. See ‘‘Remote Access Without Barrier Codes’’.
  • Page 718 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-311 Procedure: Remote Access with Barrier Codes Console/Display Instructions Additional Information Select the Lines and Trunks menu.   System Programming: > Make a selection System Extensions...
  • Page 719 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-312 Change Current Call Restrictions Procedure Console/Display Instructions Additional Information Enter the barrier code number ( nn = 1 to 16).   Barrier Code: Enter Barriercode number (1-16)
  • Page 720 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-313 Change ARS Restriction Procedure Enter a barrier code number ( nn = 1 to 16).   Barrier Code: Enter Barriercode number (1-16) Backspace Ã...
  • Page 721 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures System Features Page 4-314 Change Allowed/Disallowed Lists Procedure Enter a barrier code number ( nn = 1 to 16).   Barrier Code: Enter Barriercode number (1-16) Backspace Ã...

  • Page 722: Automatic Route Selection

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-315 Console Display/Instructions Additional Information Return to the System Programming menu.   Select three times. Exit Automatic Route Selection This section contains programming procedures for the following Automatic Route Selection (ARS) features: 1 + 7-Digit Dialing Requirements ARS Tables...

  • Page 723: Allow To Disallow Disallow To

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-316 Factory Setting Not within area code Valid Entries Not within area code, Within area code Inspect Copy Option Console Procedure Tables ARS 1+7Dial Within Area Code...
  • Page 724 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-317 Console Display/Instructions Additional Information Specify whether 1+7-digit dialing is required within the home area code.   1+7 Digit Dialing: Select one Within Area Code Not within Area Code...

  • Page 725: Ars Input

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-318 Planning Form Form 3f, Automatic Route Selection Tables Factory Setting Not applicable Valid Entries Not applicable Inspect Copy Option Console Procedure Dial table Tables ARS Input...
  • Page 726 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-319 Enter the table number ( nn = 1 to 16).   ARS Table Type: Enter table number (1-16) Backspace Ã...

  • Page 727: Start And Stop Times For Subpatterns

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-320 Erase the current entry ( nnn ).   xx = table number entered in Step 4 ARS Table xx , Entry xxx : xxx = entry number entered in Step 8 Enter area code or exchange...

  • Page 728: Sub B Start

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-321 Planning Form Form 3f, Automatic Route Selection Tables Form 3g, Automatic Route Selection Default and Special Numbers Tables Factory Setting No time is specified, thus all calls are routed according to Subpattern A.
  • Page 729 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-322 Select Subpattern B Start.   ARS: > Make a selection ARS 1+7Dial SubA Absorb ARS Input Sub A Digit Sub A Pools Sub B Start Sub A FRL...
  • Page 730 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-323 Select Subpattern B Stop Time.   This is also the start time for Subpattern A. ARS: > Make a selection ARS 1+7Dial SubA Absorb ARS Input...

  • Page 731: Sub A Pools

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-324 Pool Routing Use this procedure to identify the trunk pools on which to route calls to area codes and/or exchanges included in ARS tables. A maximum of six routes (numbered 1 through 6) can be specified for each subpattern.
  • Page 732 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-325 Select Automatic Route Selection.   Tables: Make a selection AllowList AllowTo Disallow DisallowTo Exit Select pool routing for Subpattern A or B.   ARS: >...
  • Page 733 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-326 Continue to enter pool dial-out code(s) for another route or go to Step 5.   Select Next Return to Step 3. The next route will be displayed on Line 1.

  • Page 734: Sub A Frl

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-327 Save your entry.   Select Enter Return to the System Programming menu.   Select twice. Exit Facility Restriction Level Use this procedure to assign a Facility Restriction Level (FRL) to each route.
  • Page 735 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-328 Procedure: Facility Restriction Level Console Display/Instructions Additional Information Select the Tables menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 736 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-329 Console Display/Instructions Additional Information Save your entry.   Select Enter Enter the restriction level ( n = 0 to 6).   xx = table number entered in Step 1 ARS Table xx Route x :...

  • Page 737: Digit Absorption

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-330 Console Display/Instructions Additional Information Enter the restriction level ( n = 0 to 6).   xx = table number entered in Step 1 ARS Table xx Route x: x = route number entered in Step 1 Enter restriction level...

  • Page 738: Suba Absorb

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-331 Factory Setting Valid Entries 0 to 11 Inspect Copy Option Console Procedure or More and Tables SubA Absorb SubB Dial table no. and pool route Absorb Drop Dial no.
  • Page 739 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-332 Console Display/Instructions Additional Information Select absorb digits for Subpattern A or B.   Select and go to Sub A Absorb ARS: >...
  • Page 740 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-333 Console Display/Instructions Additional Information Continue to enter absorbed digits for another route number for Subpattern A or   go to Step 6. Select Next Return to Step 3.

  • Page 741: Other Digits

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-334 Console Display/Instructions Additional Information Enter the number of digits to be absorbed ( nn = 1 to 11).   Ã...

  • Page 742: Sub A Digit

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-335 Valid Entries Up to 20 digits (any combination of 0 to 9) Inspect Copy Option Console Procedure or More and Tables Sub A Digit Dial table no.
  • Page 743 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-336 Console Display/Instructions Additional Information Enter the table ( nn = 1 to 18) and the route ( m = 1 to 6) number.   x = subpattern selected in Step 3 Sub x Other Digits:...
  • Page 744 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-337 N11 Special Numbers Tables Use this procedure to specify Facility Restriction Level (FRL) and/or digits that must be added when emergency numbers in the N11 Special Numbers table are dialed (for example, 411, 811, or 911).

  • Page 745: Sub B Frl

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-338 Procedure: N11 Special Numbers Tables Console/Display Instructions Additional Information Select the Tables menu.   System Programming: > Make a selection System Extensions SysRenumber...
  • Page 746 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-339 Console Display/Instructions Additional Information Select an option.   To change the current Facility Restriction ARS Specl Numbers Table: Level, select and go to ARS FRL Make a selection...

  • Page 747: Ars Pool

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-340 Enter up to 20 other digits ( n = any combination of 0 to 9).   Ã Dial or type [ n ]. Save your entry.
  • Page 748 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-341 Procedure: Dial 0 Table Console/Display Instructions Additional Information Select the Tables menu.   System Programming: > Make a selection System Extensions SysRenumber...

  • Page 749: Ars Frl

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-342 Console Display/Instructions Additional Information Select Dial 0.   ARS: Make a selection Sub B FRL Dial 0 SubB Absorb Sub A Data Sub Digit Sub B Data...
  • Page 750 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-343 ARS FRL Procedure Console/Display Instructions Additional Information Erase the current restriction level ( x ).   Dial 0 Restriction: Enter restriction level (0-6) Backspace...

  • Page 751: Sub A Data

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-344 Console Display/Instructions Additional Information Return to the System Programming menu.   Select three times. Exit Voice and/or Data Routing Use this procedure to route voice, data, or voice and data.

  • Page 752: Sub B Data

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Automatic Route Selection Page 4-345 Procedure: Voice and/or Data Routing Console/Display Instructions Additional Information Select the Tables menu.   System Programming: > Make a selection System Extensions SysRenumber...

  • Page 753: Night Service

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Night Service Page 4-346 Enter the table ( nn = 1 to 18) and route ( m = 1 to 6) numbers for   Subpattern A or B.
  • Page 754 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Night Service Page 4-347 For detailed information see Chapter 3, ‘‘Common Administrative Procedures’’. Night Service Group Assignment Use this procedure to assign extensions and calling groups to a Night Service group for coverage after hours.
  • Page 755 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Night Service Page 4-348 PC Procedure To assign a calling group to a Night Service group: Type ext. no. of Night Service attendant Type calling group no. To assign an extension to a Night Service group: Type ext.
  • Page 756 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Night Service Page 4-349 Factory Setting No password Valid Entries 4 digits (any combination of 0 to 9) Inspect Yes (Exclusion List) Copy Option Console Procedure Drop Dial NightSrvce...
  • Page 757 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Night Service Page 4-350 NOTE: NOTE: NOTE: The current day of the week for Night Service must be reset if system programming information is being loaded into memory from a backup. Summary: Night Service with Time Set Programmable by System Manager...

  • Page 758: Labeling

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Labeling Page 4-351 When the Coverage Control option is disabled, Night Service status has no effect on programmed VMS Coverage Off buttons. Summary: Night Service with Coverage Control Programmable by System Manager Mode...
  • Page 759 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Labeling Page 4-352 Summary: Extension Directory Programmable by System Manager Mode Idle Condition Not required Planning Form Form 2a, System Numbering: Extension Jacks Factory Setting Not applicable Valid Entries Not applicable...
  • Page 760 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Labeling Page 4-353 Posted Message Use this procedure to add or change existing posted messages. The posted messages allow callers with display telephones to know why the called extension does not answer.

  • Page 761: Print Reports

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Print Reports Page 4-354 Copy Option Console Procedure More Dial calling group ext. Labeling Grp Calling Drop Enter label Enter Enter Exit Exit PC Procedure Type calling group ext.
  • Page 762 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Print Reports Page 4-355 Report Language Use this procedure to change the language of the system reports. It applies to Release 1.1 and higher. Unless you change the report language, reports are printed in the language chosen as the system language.
  • Page 763 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Print Reports Page 4-356 Label Information — Telephone Personal Directory — Message Numbers and Posted Messages Trunk Information — TIE — DID — Loop/Ground — General T1 Information PRI Information Remote Access...
  • Page 764 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Print Reports Page 4-357 Night Service Call Pickup Groups Error Logs Authorization Codes BRI Information Report Switch 56 Data Information Report NOTE: NOTE: NOTE: If you select the option, keep in mind that the reports take several minutes to print.
  • Page 765 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Print Reports Page 4-358 Console Procedure To print trunk information: More Select trunk type Print Trunk Info Exit To print extension information: More More Dial extension Print Ext Info number...

  • Page 766: Data Features

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Data Features Page 4-359 Data Features This section covers the programming procedure for analog multiline telephones connected by a General-Purpose Adapter (GPA) to a data terminal and modem. Other data programming procedures can be found in earlier sections of this book (see Table...
  • Page 767 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Data Features Page 4-360 The extension number associated with the first (odd-numbered) extension jack in the pair is the telephone’s extension number. The extension number for the second (even-numbered) extension jack is dedicated to Data.
  • Page 768 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Data Features Page 4-361 Procedure: Analog Multiline Telephones at Data Stations Console Display Instructions Additional Information Go to the second screen of the System Programming menu.   System Programming: >...

  • Page 769: B Data

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Data Features Page 4-362 Assign or remove the voice/data pair.   Select Enter Delete You may continue to assign or remove additional voice/data pairs by repeating Steps 4 and 5. Return to the System Programming menu.
  • Page 770 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Data Features Page 4-363 Procedure: 2B Data Console Display Instructions Additional Information Go to the second screen of the system programming menu.   System Programming: >...

  • Page 771: Integrated Administration

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Integrated Administration Page 4-364 Console Display/Instructions Additional Information Assign or remove the 2B data pair.   Select Enter Delete. You may continue to assign or remove additional 2B Data pairs by repeating Steps 4 and 5.
  • Page 772 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Integrated Administration Page 4-365 Set Up You cannot program the common information until you have completed basic setup programming for the communications system. Use SPM or the system programming console to program the following: Mode of operation System numbering...
  • Page 773 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Integrated Administration Page 4-366 If extension numbering is changed on the switch (using the MLX-20L console or SPM), the switch and the application database will no longer be in agreement. To reduce the chance that such changes will disrupt communication between the switch and the application(s), Integrated Administration includes an automatic reconciliation program that runs every day at 3:00 a.m.

  • Page 774: Memory Card

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Memory Card Page 4-367 Memory Card A PCMCIA (Personal Computer Memory Card International Association) interface slot is present on the processor module. The slot is a standard interface through which information can be added to or obtained from the system using a memory card.
  • Page 775 Figure 4-4 shows a sample Translation card. INSERT LUCENT TECHNOLOGIES PROPRIETARY THIS MEMORY CARD CONTAINS PROPRIETARY INFORMATION OF LUCENT TECHNOLOGIES THAT IS NOT TO BE DISCLOSED OR USED EXCEPT IN ACCORDANCE WITH APPLICABLE AGREEMENTS. COPYRIGHT © 1993 LUCENT TECHNOLOGIES ALL RIGHTS RESERVED Figure 4-4.
  • Page 776 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Memory Card Page 4-369 PROCESSOR MODULE Error/Status Code Display PCMCIA Interface Slot IN S E R C O P Y R IG A L L Push in H T ©...
  • Page 777 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Memory Card Page 4-370 Unformatted Card Memory Card Backup: Inserted Memory Card is not the correct type. Do you want it formatted? Exit If you begin a backup procedure with an unformatted or incorrectly formatted card, this screen appears.
  • Page 778 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Memory Card Page 4-371 Select (or press ) to begin the memory card format. Table 4-8 lists the screen messages that may appear while formatting is in progress. Table 4-8.
  • Page 779 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Memory Card Page 4-372 Console Procedure Insert memory card Select backup System Back/Restore Backup file Dial the new backup    filename Enter Exit Exit Exit PC Procedure...
  • Page 780 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Memory Card Page 4-373     To program weekly backup:    Insert memory card Type day and time Restore Use this procedure to restore system conditions that were backed up onto a translation memory card.
  • Page 781 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Memory Card Page 4-374 Inspect Copy Option Console Procedure Insert memory card Select restore System Back/Restore Restore    file PC Procedure Insert memory card Select restore file Procedure: Restore...
  • Page 782 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Memory Card Page 4-375 Exit Inspect the backup files present on the Memory Card.   Press More to view additional files. MemCard Restore Files: >...
  • Page 783 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Memory Card Page 4-376 Console Display/Instructions Additional Information Respond to the prompt.   n = filename selected in Step 5 Restore n: System will be down ... Do you want to continue? Select to terminate the restore.
  • Page 784 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Memory Card Page 4-377 Card Missing or Card Not Inserted Correctly Memory Card Restore: Verify that Memory Card has been inserted correctly. Exit The memory card is either not inserted or inserted incorrectly. The restore is aborted.
  • Page 785 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Memory Card Page 4-378 Release Mismatch n = filename selected Restore n: X.Y = release number File is Not Compatible for Release X.Y Restore Canceled. Conversion Required.
  • Page 786 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Memory Card Page 4-379 Wrong Type of Card Memory Card Restore: Inserted Memory Card is not the correct type. Remove and insert MERLIN LEGEND Backup/Restore Card.
  • Page 787 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Procedures Memory Card Page 4-380 Strap in Place for Key Mode but Mode is Set to Hybrid n = filename selected Restore n: Restore Failure RESTORE IS CANCELED. Restore File Mode is Hybrid/PBX.

  • Page 788: Centralized Telephone Programming

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Introduction Page 5-1 Centralized Telephone Programming This chapter describes centralized telephone programming for the System Manager and includes the following information: Accessing centralized telephone programming Programming the features available with this function Programming a single telephone Copying programmed features from one extension to another extension...

  • Page 789: Access To Centralized Telephone Programming

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Access to Centralized Telephone Programming Page 5-2 To perform centralized telephone programming, you can use the system programming console (see Chapter 1, ‘‘Programming Basics’’) or a PC with SPM software (see Chapter 2, ‘‘Programming with SPM’’).

  • Page 790: Program Extension

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Program Extension Page 5-3 Select a programming option.   Centralized Programming: Make a selection Program Ext Copy Ext Select Program Ext Copy Ext Exit Enter Go to the appropriate section.
  • Page 791 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Program Extension Page 5-4 If you press a line button that is not active, the screen shown here appears. Press Home to return to the Home screen. Blank Press HOME to Exit Page 1...
  • Page 792 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Program Extension Page 5-5 Select Start.   xxxx = extension entered in Step 2 Extension Program xxxx Press HOME to Exit Sys Program Start Select the line button to which you want to assign the feature.
  • Page 793 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Program Extension Page 5-6 Programming Codes Table 5-1 provides a quick reference to the programming codes for the system features. Table 5-1. Telephone Programming Codes Feature Code Feature...
  • Page 794 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Program Extension Page 5-7 Table 5-1. Telephone Programming Codes Feature Code Feature Code Group Message LED Off + group no . + Enter Sender Buttons Posted Message *751 Cover in/outside...
  • Page 795 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Program Extension Page 5-8 Table 5-1. Telephone Programming Codes Feature Code Feature Code Ringing Idle Line Shared System Access Preference Change Type of *343 Button Ring *344...

  • Page 796: Copy Extension

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Copy Extension Page 5-9 You can also use the option to display alphabetized lists of features FindFeature that begin with the letter(s) you select. The Find Feature screen is shown below. Choose Starting Letter Press HOME to Exit PQRS...
  • Page 797 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Copy Extension Page 5-10 Table 5-2. Features That Can Be Copied: All Telephones Auto Dial Inside Auto Dial Outside* Barge-In Callback-Selective Camp-On Conference Coverage Off Coverage VMS Off Data Status Direct Voice Mail...
  • Page 798 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Copy Extension Page 5-11 Table 5-2. Features That Can Be Copied: All Telephones Pickup: Line Privacy Recall Reminder Service: Set Reminder Service: Cancel Saved Number Dial* Signaling SA/ICOM Ring SA/ICOM Voice†...
  • Page 799 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Copy Extension Page 5-12 Console Display/Instructions Additional Information Select Copy Extension.   Centralized Programming: Make a selection Program Ext Copy Ext Exit Enter Specify the number of the extension from which you want to copy programming   features.
  • Page 800 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Copy Extension Page 5-13 Continue to copy line assignments from the copy extension   shown to another extension or go to Step 7. Select Enter Select...

  • Page 801: Feature Quick Reference

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Feature Quick Reference Page 5-14 Feature Quick Reference The following feature descriptions provide a quick reference for using centralized telephone programming. Account Code Entry Assign a button for account code entry.
  • Page 802 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Feature Quick Reference Page 5-15 Auto Answer All Assign a button to direct calls to an answering device when the user is not available. Summary: Auto Answer All Telephones Analog multiline only...
  • Page 803 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Feature Quick Reference Page 5-16 Automatic Line Selection Select the order in which the system makes outside lines available to the user. NOTE: Your current Automatic Line Selection table is deleted immediately after you select this feature by either selecting from the display or AutoLineSel...
  • Page 804 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Feature Quick Reference Page 5-17 Summary: Automatic Callback Telephones Mode Programmable by User and System Manager Programming Code On: Off: **12 Display Label Cback Auto On/Off Summary: Selective Callback Telephones Mode...
  • Page 805 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Feature Quick Reference Page 5-18 Programming Code * Display Label Camp On Conference Assign a button to access the host system conference feature. Summary: Conference Telephones Analog multiline and MLX telephones (except QCC) Mode...
  • Page 806 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Feature Quick Reference Page 5-19 Display Label CoverInside On/Off Summary: Sender Buttons, Coverage Off This procedure turns off all Coverage. Telephones Analog multiline and MLX telephones (except QCC) Mode Programmable by...

  • Page 807: Do Not Disturb

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Feature Quick Reference Page 5-20 Summary: Direct Voice Mail Telephones Mode Programmable by User and System Manager Programming Code * Display Label Direct VoiceMail Do Not Disturb Assign a button to prevent calls from ringing at the telephone.
  • Page 808 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Feature Quick Reference Page 5-21 Summary: DLC Extension Status Telephones DLCs only Mode Programmable by System Manager Programming Code Off: *760 ES1: *761 ES2: *762 Display Label OperatorES...
  • Page 809 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Feature Quick Reference Page 5-22 Programming Code * Display Label Forward Group Calling Assign buttons to allow the calling group supervisor to monitor the number of calls in the queue or to change calling group members’...
  • Page 810 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Feature Quick Reference Page 5-23 Summary: Group Page Auto Dial button Telephones Analog multiline and MLX telephones Mode Programmable by User and System Manager Programming Code + paging group ext.
  • Page 811 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Feature Quick Reference Page 5-24 Summary: Headset Status Assign a button to activate headset operation. Telephones MLX telephones only Mode Programmable by User and System Manager Programming Code * Display Label Hdset Status...
  • Page 812 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Feature Quick Reference Page 5-25 Summary: Posted Message Telephones Analog multiline and MLX telephones Mode Programmable by User and System Manager Programming Code * Display Label Posted Msg Summary: Send/Remove Message...
  • Page 813 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Feature Quick Reference Page 5-26 Summary: Receiving Messages–Scroll Telephones Analog multiline display only Mode Programmable by User and System Manager Programming Code * Display Label Scroll Msg Night Service Assign a button to activate telephone operation after normal business hours.
  • Page 814 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Feature Quick Reference Page 5-27 Summary: Park Telephones All (except single-line telephones in Behind Switch mode) Mode Programmable by User and System Manager Programming Code * Display Label Park Park Zone Auto Dial...
  • Page 815 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Feature Quick Reference Page 5-28 Summary: Pickup–General Use, Specific Extension, Specific Line Telephones Mode Programmable by User and System Manager Programming Code General: Specific line or ext.: + line no./ext.
  • Page 816 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Feature Quick Reference Page 5-29 Summary: Set, Cancel, or Missed Reminder Service Telephones Mode Programmable by User and System Manager Programming Code Set: Cancel: **81 Missed: *752...
  • Page 817 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Feature Quick Reference Page 5-30 Programmable by User and System Manager Programming Code Individual Lines: Immediate: Delay: No Ring: All Lines: Immediate: *347 Delay: *346 No Ring: *345...
  • Page 818 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Feature Quick Reference Page 5-31 Summary: Saved Number Dial Telephones Analog multiline and MLX telephones Mode Programmable by User and System Manager Programming Code * Display Label SaveNumDial Send/Remove Message...
  • Page 819 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Feature Quick Reference Page 5-32 Summary: Assign System Access/Intercom Buttons Telephones Mode Intercom buttons Key, Behind Switch System Access buttons Hybrid/PBX Programmable by System Manager only Programming Code Intercom buttons: Assign Intercom Ring button: Assign Intercom Originate Only button:...

  • Page 820: System Speed Dial

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Feature Quick Reference Page 5-33 System Speed Dial Assign a button to dial any 3-digit speed dial code. Summary: System Speed Dial Telephones Mode Programmable by User and System Manager + 3-digit code (600–729) +...
  • Page 821 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Centralized Telephone Programming Feature Quick Reference Page 5-34...

  • Page 822: A Customer Support Information

    In the USA only, Lucent Technologies provides a toll-tree customer Helpline (1 800 628-2888) 24 hours a day. If you need assistance when installing, programming, or using your system, call the Helpline or your Lucent Technologies representative. Consultation charges may apply.

  • Page 823: Canadian Department Of Communications (Doc) Interference Information

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Customer Support Information Canadian Department of Communications (DOC) Interference Information Page A-2 Canadian Department of Communications (DOC) Interference Information This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of the Canadian Department of Communications.

  • Page 824: Installation And Operational Procedures

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Customer Support Information Installation and Operational Procedures Page A-3  The REN (Ringer Equivalence Number) for all three systems is 1.5A. — The facility interface code (FIC) and service order code (SOC): ...
  • Page 825 Page A-4 event repairs are needed on this equipment, contact your authorized Lucent Technologies dealer or, in the USA only, contact the National Service Assistance Center (NSAC) at 1 800 628-2888. Rights of the Local Telephone Company. If this equipment causes harm to the telephone network, the local telephone company may discontinue your service temporarily.

  • Page 826: Doc Notification And Repair Information

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Customer Support Information DOC Notification and Repair Information Page A-5 Equal Access Codes. This equipment is capable of providing users access to interstate providers of operator services through the use of access codes. Modifications of this equipment by call aggregators to block access dialing codes is a violation of the Telephone Operator Consumers Act of 1990.

  • Page 827: Renseignements Sur La Notification Du Ministère Des Communications Du Canada Et La Réparation

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Customer Support Information Renseignements sur la notification du ministère des Communications du Canada Page A-6 Renseignements sur la notification du ministère des Communications du Canada et la réparation AVIS: L’étiquette du ministère des Communications du Canada identifie le matériel homologué.
  • Page 828 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Customer Support Information Renseignements sur la notification du ministère des Communications du Canada Page A-7 L’indice de charge (IC) assigné à chaque dispositif terminal indique, pour éviter toute surcharge, le pourcentage de la charge totale qui peut être raccordée à...

  • Page 829: Security Of Your System: Preventing Toll Fraud

    Lucent Technologies cannot be responsible for such charges and will not make any allowance or give any credit...

  • Page 830: Toll Fraud Prevention

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Customer Support Information Toll Fraud Prevention Page A-9 To minimize the risk of unauthorized access to your communications system: Use an unpublished Remote Access number. Assign access codes randomly to users on a need-to-have basis, keeping a log of all authorized users and assigning one code to one person.
  • Page 831 . In any event, it is not advisable to give anyone access to network facilities or operators, or to dial a number at the request of the caller. Any time a call appears to be suspicious, call the Lucent Technologies BCS Fraud Intervention Center at 1 800 628-2888 (fraud intervention for...
  • Page 832 System Programming 555-650-111 June 1997 Customer Support Information Toll Fraud Prevention Page A-11 Customers should also take advantage of Lucent Technologies monitoring services and devices, such as the NetPROTECT family of ® fraud-detection services, CAS with HackerTracker , and CAT Terminal with Watchdog.
  • Page 833 1809, 1900, and 976 or 1(wildcard)976. In Release 3.1 and later systems, Disallowed List number 7 does not include 800 and 1800 and 411 and 1411, but Lucent Technologies recommends that you add them. Assign all voice mail port extensions to this Disallowed List. Lucent Technologies recommends assigning Disallowed List number 7.
  • Page 834 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Customer Support Information Toll Fraud Prevention Page A-13 Security Risks Associated with the Automated Attendant Feature of Voice Messaging Systems Two areas of toll fraud risk associated with the Automated Attendant feature of voice messaging systems are the following: Pooled facility (line/trunk) access codes are translated to a menu prompt to allow Remote Access.
  • Page 835 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Customer Support Information Toll Fraud Prevention Page A-14 the MERLIN LEGEND Communications System. The MERLIN MAIL MERLIN and MERLIN LEGEND MAIL Automated Attendant feature merely accesses the RCF feature in the MERLIN LEGEND Communications System.

  • Page 836: Other Security Hints

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Customer Support Information Other Security Hints Page A-15 Other Security Hints Make sure that the Automated Attendant Selector Codes do not permit outside line selection. Following are a number of measures and guidelines that can help you ensure the security of your communications system and voice messaging system.
  • Page 837 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Customer Support Information Other Security Hints Page A-16 Educating Operators Operators or attendants need to be especially aware of how to recognize and react to potential hacker activity. To defend against toll fraud, operators should follow the guidelines below: Establish procedures to counter social engineering .
  • Page 838 Change the access password regularly and issue it only to authorized personnel. Disconnect the maintenance port when not in use. (However, this eliminates Lucent Technologies’ 24-hour maintenance surveillance capability and may result in additional maintenance costs.) Create a communications system management policy concerning employee turnover and include these suggestions: —...
  • Page 839 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Customer Support Information Other Security Hints Page A-18 Choosing Passwords Passwords should be the maximum length allowed by the system. Passwords should be hard to guess and should not contain: All the same numbers (for example, 1111, 666666) Sequential characters (for example 123456) Numbers that can be associated with you or your business, such as your...

  • Page 840: Limited Warranty And Limitation Of Liability

    Warranty Date that your system is not in good working order, Lucent Technologies will without charge to you repair or replace, at its option, the system components that are not in good working order. Repair or replacement parts may be new or refurbished and will be provided on an exchange basis.

  • Page 841: Remote Administration And Maintenance

    Page A-20 Limitation of Liability Except as provided below, the liability of Lucent Technologies and its affiliates and suppliers for any claims, losses, damages, or expenses from any cause whatsoever (including acts or omissions of third parties), regardless of the form of action, whether in contract, tort, or otherwise, shall not exceed the lesser of: (1) the direct damages proven;...
  • Page 842 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Customer Support Information Remote Administration and Maintenance Page A-21 The System Administration and Maintenance capability of a Hybrid/PBX or Key system is protected by a password. — Change the default password immediately. —...
  • Page 843 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Customer Support Information Remote Administration and Maintenance Page A-22...
  • Page 844 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Menu Hierarchy Page B-1 Menu Hierarchy The system programming menu hierarchy details the sequence of menu screens that appear when you select the system programming options. The choice of an option on the first menu screen leads to either a second menu screen or a data-entry screen.

  • Page 845: B Menu Hierarchy

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Menu Hierarchy Page B-2...

  • Page 846: Cled Displays

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 LED Displays LED Status Page C-1 LED Displays LED Status Table C-1 indicates LED status on the MLX-20L console. LED status is indicated on the LEDs next to the 20 buttons below the display area on the system programming console.
  • Page 847 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 LED Displays LED Status Page C-2 Table C-1. Line or Trunk Feature Status System Programming LED Status* Menu Green LED Red LED Option Option FLASHING FLASHING Lines Trunks Tie Lines Inmode Incoming tie...

  • Page 848: Continued On Next Page

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 LED Displays LED Status Page C-3 Table C-2. Telephone Feature Status for DSS Console Only System Programming Red LED Status Menu Option FLASHING WINK Option Extensions Account Forced Account Forced Account (FACE)
  • Page 849 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 LED Displays LED Status Page C-4 Table C–2, Continued System Programming Red LED Status Menu Option Option FLASHING WINK Night Service Group Assign Telephone is in Telephone is not in group group†...

  • Page 850: D General Feature Use And Telephone Programming

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 General Feature Use and Telephone Programming General Feature Use Information Page D-1 General Feature Use and Telephone Programming This appendix contains information on the general use of features for the MLX, analog multiline, and single-line telephones.
  • Page 851 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 General Feature Use and Telephone Programming General Feature Use Information Page D-2 Some features, such as Auto Dial, must be programmed onto line buttons in order to use them. Other features, such as Privacy, are best used if programmed onto line buttons—the LED next to the line button provides visual indication that the feature is in use.

  • Page 852: Feature Table

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 General Feature Use and Telephone Programming Feature Table Page D-3 Forward/Follow Me—Cancel One Forward/Follow Me—Cancel All Message Cancel Personal Speed Dial System Speed Dial NOTE: Pressing the Conference, Transfer, Speaker, or Feature button while activating a feature cancels the process.
  • Page 853 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 General Feature Use and Telephone Programming Feature Table Page D-4 Table D–1. Telephone and Operator Features Feature 2-Line 7-Line MLX-1 MLX-2 MLX- MLX- Single Analog Feature Prog Code Code Display Display...
  • Page 854 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 General Feature Use and Telephone Programming Feature Table Page D-5 Feature 2-Line 7-Line MLX-1 MLX-2 MLX- MLX- Single Analog Feature Prog Code Code Display Display 0D/5D 10/5 - Line Multi.
  • Page 855 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 General Feature Use and Telephone Programming Feature Table Page D-6 Feature 2-Line 7-Line MLX-1 MLX-2 MLX- MLX- Single Analog Feature Prog Code Code Display Display 0D/5D 10/5 - Line Multi.
  • Page 856 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 General Feature Use and Telephone Programming Feature Table Page D-7 Feature 2-Line 7-Line MLX-1 MLX-2 MLX- MLX- Single Analog Feature Prog Code Code Display Display 0D/5D 10/5 - Line Multi.
  • Page 857 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 General Feature Use and Telephone Programming Feature Table Page D-8 Feature 2-Line 7-Line MLX-1 MLX-2 MLX- MLX- Single Analog Feature Prog Code Code Display Display 0D/5D 10/5 - Line Multi.
  • Page 858 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 General Feature Use and Telephone Programming Feature Table Page D-9 Feature 2-Line 7-Line MLX-1 MLX-2 MLX- MLX- Single Analog Feature Prog Code Code Display Display 0D/5D 10/5 - Line Multi.
  • Page 859 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 General Feature Use and Telephone Programming Feature Table Page D-10 Feature 2-Line 7-Line MLX-1 MLX-2 MLX- MLX- Single Analog Feature Prog Code Code Display Display 0D/5D 10/5 - Line Multi.
  • Page 860 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 General Feature Use and Telephone Programming Feature Table Page D-11 Feature 2-Line 7-Line MLX-1 MLX-2 MLX- MLX- Single Analog Feature Prog Code Code Display Display 0D/5D 10/5 - Line Multi.

  • Page 861: Telephone Programming

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 General Feature Use and Telephone Programming Telephone Programming Page D-12 Telephone Programming The following describes how to program features on MLX and analog multiline telephones. Since Personal Speed Dial is the only feature that single-line telephone users can program, general programming instructions for single-line telephones are not provided.
  • Page 862 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 General Feature Use and Telephone Programming Telephone Programming Page D-13 Table D-2. Programming Analog Multiline Telephones Step Action Label the button. Remove the clear label cover from the telephone by inserting the end of a paper Note: Skip this step if the feature will clip in the notch at the top of the cover.
  • Page 863 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 General Feature Use and Telephone Programming Telephone Programming Page D-14 Table D-3. Programming MLX 10 Telephones Step Action Remove the clear label cover from the Label the button. telephone by pulling up on the tab that Note: Skip this step if the feature will extends from the top of the cover.
  • Page 864 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 General Feature Use and Telephone Programming Telephone Programming Page D-15 Table D-4. Programming MLX Display Telephones Using the Display Step Action Remove the clear label cover from the Label the button to be programmed.
  • Page 865 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 General Feature Use and Telephone Programming Telephone Programming Page D-16 Table D–4, Continued Step Action Select List Feature from the display. To continue programming: The screen lists feature names in alphabetical order.
  • Page 866 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Button Diagrams Page E-1 Button Diagrams This appendix contains the button diagrams for Hybrid/PBX, Key, and Behind Switch systems. Figure E–1. MLX-20L and MLX-28D Telephone Button Diagram (Hybrid/PBX Mode)

  • Page 867: E Button Diagrams

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Button Diagrams Page E-2 Voice Ring Figure E–2. MLX-16DP Telephone Button Diagram (Hybrid/PBX Mode) Figure E–3. MLX 5- and 10-Button Telephone Button Diagram (Hybrid/PBX Mode)
  • Page 868 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Button Diagrams Page E-3 Figure E–4. Analog Multiline Telephone Button Diagram (Hybrid/PBX Mode)
  • Page 869 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Button Diagrams Page E-4 Icom Voice Icom Ring Key Mode: Up to 8 personal line Behind Switch Mode: buttons are assigned One prime line button beginning at button 3. is assigned to button 3.
  • Page 870 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Button Diagrams Page E-5 Figure E–7. MLX 5- and 10-Button Telephone Button Diagram (Key and Behind Switch Modes)
  • Page 871 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Button Diagrams Page E-6 Figure E–8. Analog Multiline Telephone Button Diagram (Key and Behind Switch Modes)
  • Page 872 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Page F-1 Sample Reports This appendix includes samples of the print reports generated by the communications system. Table F-1 lists the system reports and the pages in this appendix where samples can be found.

  • Page 873: F Sample Reports

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Page F-2 Table F-1. Sample Report Pages For... See... ‘‘System Information Report’’ ‘‘Dial Plan Report’’ ‘‘Label Information Report’’ F-12 ‘‘Tie Trunk Information Report’’ F-13 ‘‘DID Trunk Information Report’’ F-13 ‘‘GS/LS Trunk Information Report’’...
  • Page 874 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Page F-3 Table F-1. Continued For... See... ‘‘Remote Access (DISA) Information Report’’ F-18 ‘‘Operator Information Report’’ F-19 ‘‘Allowed Lists Report’’ F-21 ‘‘Access to Allowed Lists Report’’ F-21 ‘‘Disallowed Lists Report’’...
  • Page 875 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Page F-4 Table F-2. System Reports Menu Option Report Name Description Prints each of the reports available on the Print menu, from SysSet-up Error Log Note: When is selected, the four Trunk Information reports automatically print.
  • Page 876 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Page F-5 Table F-2. Continued Menu Option Report Name Description Access to Allowed Lists Lists are numbered 0–7. If the Allowed List is assigned to AllowListTo Remote Access users and barrier codes are used, the barrier codes are numbered 0–16.

  • Page 877: System Information Report

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports System Information Report Page F-6 Table F-2. Continued Menu Option Report Name Description Extension Information For each specified station (extension), type of equipment Ext Info connected, features assigned to extension, ESS supervisor status, and features assigned to each button on the station.
  • Page 878 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports System Information Report Page F-7 VMS Transfer Return Interval Paging System Lines Music On Hold Line : 804 Camp On Time : 90 sec Call Park Return Time : 180 sec Auto Callback Rings Extension Status (ESS)
  • Page 879 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports System Information Report Page F-8 System Information Report— Continued Slot # 1: 008 MLX Slot # 2: Slot # 3: Slot # 4: Slot # 5: 800 GS/LS Slot # 6: 008 GS/LS-MLX...

  • Page 880: Dial Plan Report

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Dial Plan Report Page F-9 Dial Plan Report Print Menu Option: Dial Plan Sections: Pools; Telephone Paging Zones; Direct Group Calling Group; Lines/Trunks; Stations DIAL PLAN FOR POOLS POOL.# POOL.# POOL.#...
  • Page 881 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Dial Plan Report Page F-10 Dial Plan Report—Continued DIAL PLAN FOR STATIONS STN #: OPERATR STN #: STN #: STN #: EXT 13 STN #: EXT 14 STN #: STN #:...
  • Page 882 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Dial Plan Report Page F-11 Dial Plan Report—Continued COMPLETE DIAL PLAN FOR STATIONS AND ADJUNCTS ID #: 4000 7300 ID #: 4001 7301 ID #: 4002 7302 ID #:...

  • Page 883: Label Information Report

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Label Information Report Page F-12 Label Information Report Print Menu Option: Labels Sections: Telephone Personal Directory; Posted Messages and Numbers LABEL INFORMATION Executive Telephone # Personal Directory Name Number...

  • Page 884: Tie Trunk Information Report

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Tie Trunk Information Report Page F-13 Tie Trunk Information Report Print Menu Option: Trunk Info and TIE TIE TRUNK INFORMATION TRUNK Slot/Port : 14/ 1 TIE-PBX Direction: 2 Way E&M Signal: Type1S...

  • Page 885: Gs/Ls Trunk Information Report

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports GS/LS Trunk Information Report Page F-14 GS/LS Trunk Information Report Print Menu Option: Trunk Info and Loop/Ground GS/LS TRUNK INFORMATION SS/PP Type OutMode RelDisc ChannelUnit LS-ID Delay 2/ 1 Loop...

  • Page 886: General Trunk Information Report

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports General Trunk Information Report Page F-15 General Trunk Information Report Print Menu Option: Trunk Info and General GENERAL TRUNK INFORMATION Trk SS/PP RemAccess Pool TlPrfx HldDisc Principal QCC Prty QCC Oper 801 2/ 1 No Remote...

  • Page 887: Pri Information Report

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports PRI Information Report Page F-16 PRI Information Report Print Menu Option: PRI Info Sections: Network Selection, Special Service, Call-by-Call and Dial Plan Routing Tables; PRI Information PRI INFORMATION Switch: DMS-250 System: By line...
  • Page 888 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports PRI Information Report Page F-17 PRI Information Report—Continued Dial Plan Routing Table Entry Number: NtwkServ: MCI PRISM Any service MCI PRISM Expected Digits: Pattern to Match: Digits to Delete: Digits to Add: Entry Number:...

  • Page 889: Remote Access (Disa) Information Report

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Remote Access (DISA) Information Report Page F-18 Remote Access (DISA) Information Report Print Menu Option: Rmote Access Sections: General Options; System Default Class of Restrictions (Non-TIE);...

  • Page 890: Operator Information Report

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Operator Information Report Page F-19 Operator Information Report Print Menu Option: Oper Info Sections: Operator Positions; General Options; DSS Options; QCC Operator Options: QCC Call Types OPERATOR POSITIONS PORT CALL ALERT...
  • Page 891 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Operator Information Report Page F-20 Operator Information Report— Continued QCC CALL TYPES: CALL TYPE PRIORITY OPERATORS ======================= ======== =================== Dial 0 Operator Follow Forward Unassigned DID Listed Directory Number Operator’s Extension Returning...

  • Page 892: Allowed Lists Report

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Allowed Lists Report Page F-21 Allowed Lists Report Print Menu Option: AllowList Sections: Lists 1 through 7 ALLOWED LISTS List : Entry 0: ------ Entry 1: ------ Entry 2: ------...

  • Page 893: Disallowed Lists Report

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Disallowed Lists Report Page F-22 Disallowed Lists Report Print Menu Option: DisallowLst Sections: Lists 1 through 7 DISALLOWED LISTS List : Entry 0: ------------ Entry 1: ------------ Entry 2: ------------...

  • Page 894: Automatic Route Selection Report

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Automatic Route Selection Report Page F-23 Automatic Route Selection Report Print Menu Option: Sections: Tables AUTOMATIC ROUTE SELECTION ARS IS: ACTIVE ACCESS CODE: 9 TABLE 17: Default Toll Output Table Pool Absorb Other Digits...

  • Page 895: Extension Directory Report

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Extension Directory Report Page F-24 Extension Directory Report Print Menu Option: Ext Direct EXTENSION DIRECTORY Port Ext # Label F H R M V R A 2 Port Ext # Label...

  • Page 896: System Directory Report

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports System Directory Report Page F-25 System Directory Report Print Menu Option: Sys Direct SYSTEM DIRECTORY Code Name Number Display ABC Company 555-9999 Jacques Smith 5551212 Travel Agency 912015556677 Group Paging Report...

  • Page 897: Extension Information Report

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Extension Information Report Page F-26 Extension Information Report Print Menu Option: plus extension number Ext Info EXTENSION INFORMATION Extn SS/PP Type 1/ 1 MLX-20L + 1 DSS CTI Link Alarms: ACTIVE...
  • Page 898 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Extension Information Report Page F-27 Extension Information Report— Continued EXTENSION INFORMATION Extn SS/PP Type 1/ 1 MLX-20L + 1 DSS Button Blank Status None Button Blank Status None Button...

  • Page 899: Group Coverage Information Report

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Group Coverage Information Report Page F-28 Group Coverage Information Report Print Menu Option: GrpCoverage GROUP COVERAGE INFORMATION Group # Senders 6802 6804 Group # Senders 47 6810 DIRECT GROUP CALLING INFORMATION Group #...

  • Page 900: Direct Group Calling Information Report

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Direct Group Calling Information Report Page F-29 Direct Group Calling Information Report Print Menu Option: Grp Calling Sections: Each programmed group DIRECT GROUP CALLING INFORMATION Group # : 782 Group Type : AutoLogout...

  • Page 901: Night Service Information Report

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Night Service Information Report Page F-30 Night Service Information Report Print Menu Option: Night Service NIGHT SERVICE INFORMATION OPERATOR DGCG STNS LINES OPERATOR DGCG STNS LINES OPERATOR DGCG...

  • Page 902: Group Call Pickup Report

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Group Call Pickup Report Page F-31 Group Call Pickup Report Print Menu Option: Call Pickup GROUP CALL PICKUP Group # STNS Group # STNS Group # STNS Group # STNS...

  • Page 903: Error Log Report

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Error Log Report Page F-32 Error Log Report Print Menu Option: Error Log ERROR LOG Last 30 System Errors: Message ss/pp First Last Code PRI SVC AUDIT TIMEOUT 00/00 01/08 00:00:53 7001...

  • Page 904: Bri Information Report

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports BRI Information Report Page F-33 BRI Information Report Print Menu Option: BRI INFORMATION Flexible Timers: T200 = 1000 ms T203 = 33 sec T303 = 4 sec T305 = 30 sec T308 = 4 sec Fixed Timers and Counters: T202 = 2 sec T309 = 90 sec...
  • Page 905 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Sample Reports Switch 56 Data Information Report Page F-34...

  • Page 906: G General System Programming Sequence

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 General System Programming Sequence System Programming Sequence Page G-1 General System Programming Sequence System Programming Sequence This appendix lists the basic procedures, in the order in which they must be performed, to program a new system.
  • Page 907 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 General System Programming Sequence System Programming Sequence Page G-2 System Renumbering Select the system numbering plan SysRenumber Default Numbering Single renumbering SysRenumber Single Block renumbering SysRenumber Block DSS console page buttons More SysRenumber...
  • Page 908 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 General System Programming Sequence System Programming Sequence Page G-3 Complex Lines Program DS1 trunks LinesTrunks LS/GS/DS1 Program tie lines LinesTrunks TIE Lines Program DID trunks LinesTrunks Program PRI trunks LinesTrunks Program BRI trunks LinesTrunks...

  • Page 909: Auxiliary Equipment

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 General System Programming Sequence System Programming Sequence Page G-4 Auxiliary Equipment Program Music On Hold AuxEquip MusicOnHold Program loudspeaker paging AuxEquip Ldspkr Pg Program a fax port AuxEquip Identify the jack used for maintenance alarms AuxEquip...

  • Page 910: H Programming Special Characters

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Special Characters Single-Line Telephones Page H-1 Programming Special Characters This appendix provides the special characters used in dialing sequences for numbers dialed automatically, such as on Auto Dial buttons. The characters allowed depend on the type of telephone.

  • Page 911: Analog Multiline Telephones

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Special Characters Analog Multiline Telephones Page H-2 Analog Multiline Telephones Some dialing sequences need special characters. For example, the user presses Hold to insert a Pause character after the dial-out code in a dialing sequence to allow the system to seize an outside line before dialing the number.

  • Page 912: And Mlx-5 Nondisplay Telephones

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Special Characters MLX-10 and MLX-5 Nondisplay Telephones Page H-3 MLX-10 and MLX-5 Nondisplay Telephones Some dialing sequences need special characters. For example, the user presses Hold to insert a Pause character after the dial-out code in a dialing sequence to allow the system to seize an outside line before dialing the number.

  • Page 913: Mlx Display Telephones

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Programming Special Characters MLX Display Telephones Page H-4 MLX Display Telephones Some dialing sequences need special characters. For example, the user presses Hold to insert a Pause character in a dialing sequence after a dial-out code to allow the system to seize an outside line before dialing the number.

  • Page 914: Glossary

    MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Glossary Page GL--1 Glossary Digital information carried by two B-channels for better 2B data performance and quality; the bit rate is twice that of one B-channel used alone. account code Code used to associate incoming and outgoing calls with corresponding accounts, employees, projects, and clients.
  • Page 915 Message Drop, Voice Mail, and, optionally, Fax Attendant System for use with the system. Automated IS II/III , MERLIN MAIL , and Lucent Technologies Attendant Attendant application that automatically answers incoming calls with a recorded announcement and directs callers to a department, an extension, or the system operator.
  • Page 916 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Glossary Page GL--3 (binary digit) One unit of information in binary notation; it can have one of two values, zero or one. bit rate Speed at which bits are transmitted, usually expressed in bps .
  • Page 917 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Glossary Page GL--4 centralized Programming of features on individual telephones; telephone performed at a central location by the system manager. See also system programming and extension programming programming.
  • Page 918 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Glossary Page GL--5 (channel service unit) Equipment used on customer premises to provide DS1 facility terminations and signaling compatibility. CTI Link (Computer Telephony Integration) link. A hardware/software feature that is part of the PassageWay Telephony Services application.
  • Page 919 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Glossary Page GL--6 See DNIS . Dialed Number Identification Service dial-out code Digit (usually a ) or digits dialed by telephone users to get an outside line. dial plan Numbering scheme for system extensions, lines, and trunks.
  • Page 920 Final destination in the path of an electrical or telecommunications signal. (Electronic Switching System) Class of central office ( CO ) switching systems developed by Lucent Technologies in which the control functions are performed principally by electronic data processors operating under the direction of a stored program.
  • Page 921 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Glossary Page GL--8 Equipment (often a line / trunk ) constituting a facility telecommunications path between the system and the telephone company central office ( CO ). Facility Restriction See FRL .
  • Page 922 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Glossary Page GL--9 (General Purpose Adapter) Device that connects an analog multiline telephone to optional equipment such as an answering machine or a fax machine. ground-start trunk Trunk on which the communications system, after verifying that the trunk is idle (no ground on tip lead), transmits a request for service (puts ground on ring lead) to the...
  • Page 923 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Glossary Page GL--10 Capability of IS III that simplifies the programming of Integrated common information for the system, AUDIX Voice Power , Administration and, if it is also installed, Fax Attendant System . See ISDN .
  • Page 924 (T/R) extension jacks and automatically answers Attendant incoming calls with a recorded announcement; directs calls in response to touch tones. Magic on Hold A Lucent Technologies Music On Hold enhancement that promotes a company’s products or services. Mbps (megabits per second)
  • Page 925 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Glossary Page GL--12 The AT&T tariffed digital WATS offering for outward calling. Megacom Megacom 800 The AT&T tariffed digital 800 offering for inward calling. memory card Storage medium, similar in function to a floppy disk, that allows information to be added to or obtained from the communications system through the PCMCIA interface slot on the processor module.
  • Page 926 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Glossary Page GL--13 See MFM . Multi-Function Module multiline An analog or digital (MLX) telephone that provides multiple telephone line buttons for making or receiving calls or programming features.
  • Page 927 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Glossary Page GL--14 The addition of a bit to a bit string so that the total number parity of ones is odd or even, used to detect and correct transmission errors.
  • Page 928 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Glossary Page GL--15 primary system First jack on the first MLX or analog multiline extension operator position module in the control unit, that is, the extension jack with the lowest logical ID in the system.
  • Page 929 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Glossary Page GL--16 (read-only memory) Computer memory that can be read but cannot be changed. (Supplemental Alert Adapter) Device that permits alerting equipment to be connected to an analog multiline telephone jack so that people working in noisy or remote areas of a building can be alerted to incoming calls.
  • Page 930 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Glossary Page GL--17 See SAA . Supplemental Alert Adapter switchhook flash Momentary (320 ms to 1 second) on-hook signal used as a control; may be directed to the control unit or to a host switch outside the system.
  • Page 931 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Glossary Page GL--18 (touch-tone receiver) Device used to decode DTMF touch-tones dialed from single-line telephones or Remote Access telephones. uninterruptible See UPS . power supply (uninterruptible power supply) Device that connects to the system to provide 117 VAC to the equipment when the commercial power source fails.
  • Page 932 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Glossary Page GL--19...
  • Page 933 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Glossary Page GL--20...
  • Page 934 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Index Page IN-1 Index Numerics 008 MLX module 008 OPT module 1-52 012 module 1-52 016 T/R module ringing frequency 4-34 1 + 7-digit dialing requirements 4-315 100D module clock synchronization 4-59...
  • Page 935 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Index Page IN-2 System Access (SA) buttons 3-63 4-222 trunks or pools 4-217 AUDIX Voice Power 1-48 1-49 Authorization Codes 1-56 2-58 3-75 3-99 3-182 4-249 Auto Dial button 1-51 autoexec.bat Automated Attendant...
  • Page 936 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Index Page IN-3 null 2-28 phantom 2-28 programming in surrogate mode 2-28 types 2-29 Browse 2-31 Built-in speakerphone (BIS) 3-54 3-71 Call extended completion 3-48 remote forwarding 3-102 4-250 restrictions...
  • Page 937 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Index Page IN-4 aborted 2-34 overview 2-32 part of upgrade procedure 2-57 procedure 2-32 requirements for restore 2-55 2-56 Copy call restrictions 3-89 4-246 line/trunk assignments 3-59 4-220 options for lines/trunks 4-68...
  • Page 938 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Index Page IN-5 4-136 delete 4-134 expected 4-132 Direct Inward Dial (DID) trunks 1-49 add digits 4-136 block assignment 4-123 delete digits 4-134 disconnect time 4-129 emulation 2-62 expected digits 4-132...
  • Page 939 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Index Page IN-6 status 3-174 4-281 Facility Grade of Service Report 1-65 Facility Restriction Levels (FRLs) 4-327 Fax machines assigning an extension 3-75 message-waiting indicator 3-75 FCC registration PF registration number 1-48 Features...
  • Page 940 Groups call pickup 3-114 4-263 Night Service 3-206 HackerTracker 1-53 Hands-Free Answer on Intercom (HFAI) 3-71 Help 2-23 Help files Helpline, Lucent Technologies Hold automatic 3-30 4-255 automatic, Direct-Line Console (DLC) 3-26 disconnect interval 4-43 one-touch 3-162 4-277 return 3-28...
  • Page 941 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Index Page IN-8 Integrated Solution II (IS II) Integrated Solution III (IS III) Intercom buttons assigning 3-63 4-222 Inter-digit timers 3-197 4-289 Inter-release compatibility 2-54 Interrupt Intuity Invalid destination 4-141 Keys...
  • Page 942 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Index Page IN-9 remote access assignment 4-293 4-105 type 4-26 Local connection direct 2-69 Loop-Start trunks disconnect signaling reliability 4-38 hold disconnect interval 4-43 Loop-Start identification (LS-ID) delay 4-56 outmode signaling 4-29...
  • Page 943 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Index Page IN-10 355AF Modular cord, D8W Monitor 2-23 color Most Idle Hunting Pattern 3-130 Music On Hold 4-227 N11 special numbers table 4-337 Network selection tables 4-189 Network service 4-153...
  • Page 944 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Index Page IN-11 Page Down key 2-21 Page Up key 2-21 PagePac Plus 1-53 Paging group 3-116 4-264 loudspeaker 4-229 Park return time 3-169 4-279 PassageWay Solution 1-53 Pass-thru connection...
  • Page 945 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Index Page IN-12 report language 3-233 SMDR Call Report format 3-177 system reports 3-234 Priority call type queue 3-44 4-259 elevate 3-33 4-256 QCC Queue 4-49 Programming enhancements 1-47 Queue Over Threshold...
  • Page 946 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Index Page IN-13 Report language 4-355 Reports 3-235 Account Code 1-65 data 1-65 directory 2-31 extension summary 1-65 facility grade of service 1-65 ICLID call distribution 1-65 language 3-233 organization detail...
  • Page 947 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Index Page IN-14 Shell command (DOS) 2-22 Signaling 4-139 mode 4-98 4-100 outmode 4-30 reliability 4-38 Single renumbering 3-13 4-13 4-19 SMDR Talk Time 3-184 4-284 Speakerphone operation 3-97 Special services table 4-192...
  • Page 948 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Index Page IN-15 procedure 2-50 System Programming and Maintenance (SPM) software 1-48 additional functionality command 2-19 directories display screen 2-19 help 2-21 international release 1-53 Main Menu 2-22 options versions...
  • Page 949 MERLIN LEGEND Communications System Release 5.0 Issue 1 System Programming 555-650-111 June 1997 Index Page IN-16 audible 3-165 4-278 One-Touch 3-162 one-touch 4-277 return time 3-160 3-162 4-276 trunk-to-trunk 3-107 type 3-167 4-278 TSAPI 4-238 Uncompressed files 2-25 UNIX system PC 2-25 Upgrade overview...

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