Cti (Computer Telephony Integration) Link - Lucent Technologies MERLIN LEGEND Release 5.0 Feature Reference

MERLIN LEGEND Communications System Release 5.0
Feature Reference 555-650-110
Features

CTI (Computer Telephony Integration) Link

CTI (Computer Telephony
Integration) Link
At a Glance
Users Affected
Reports Affected
Mode
Telephones
MLX Display Label
System Programming
Description
Release 5.0 and later systems support the use of an MLX port as a Computer
Telephony Integration (CTI) link on Hybrid/PBX mode systems. The CTI link
feature allows CTI applications to interact with the MERLIN LEGEND
Communications System over a local area network (LAN). The CTI link is the
system's hardware and software interface to the Lucent Technologies
PassageWay Telephony Services product, which supports the Windows® 95,
Windows NT, Windows 3.1, Windows 3.11 for Workgroups, Apple® Macintosh®
OS and UNIX® systems platforms on the client side. CTI link circuitry connects to
an MLX port on the system and to a LAN server using Novell NetWare (releases
3.12, 4.1, and 4.11) software.
NOTE:
The Apple Macintosh and some of the UNIX client libraries for Telephony
Service do not support MERLIN LEGEND Communications System private
data. They only support standard TSAPI call services and events. For
details, regarding this issue, see the PassageWay Telephony Services
Network Manager's Guide .
MLX and analog multiline telephone users at companies with
LANs (local area networks) running Novell NetWare
System Information (
Hybrid/PBX
MLX telephones and analog multiline telephones
CTILINK
First, follow the instructions in the System Manager's Guide to
busy-out the module for the CTI link. If there is only one MLX
module on the system, you must use System Programming
and Maintenance (SPM) software to program the link. Then to
assign the CTI link extension:
AuxEquip CTI Link
9
9
), Extension Information
SysSet-up
Dial extension number
9
Issue 1
June 1997
Page 173