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MERLIN LEGEND Release 4.0 MLX Queued Call Console
Lucent Technologies MERLIN LEGEND Release 4.0 MLX Queued Call Console Manuals
Manuals and User Guides for Lucent Technologies MERLIN LEGEND Release 4.0 MLX Queued Call Console. We have
1
Lucent Technologies MERLIN LEGEND Release 4.0 MLX Queued Call Console manual available for free PDF download: Operator's Manual
Lucent Technologies MERLIN LEGEND Release 4.0 MLX Queued Call Console Operator's Manual (30 pages)
Communications System
Brand:
Lucent Technologies
| Category:
Telephone System
| Size: 0.57 MB
Table of Contents
Table of Contents
1
Your Queued Call Console
3
Understanding Your DSS
4
Understanding Your QCC
5
Call and Fixed Feature Buttons
5
Call and Fixed Feature Button Lights, Tones, Rings
7
Understanding Your QCC
7
Feature Finder
8
Answering and Directing Calls
9
Feature Finder
10
Headsets
11
Call Handling
12
Call Delivery, Answering Calls, Making Calls, Hold
12
Conference, Join, Directing Calls
13
Returning Calls, Unsuccessfully Directed Calls, Responding to the Queue
14
Call Handling
14
Messaging
15
Messaging Feature Table
15
Send/Remove Message
16
Signaling, Direct Voice Mail, Receiving Messages
17
Leaving Messages, Posting Messages
18
Messaging
18
Directories
19
Extension & System Directory, Personal Directory
19
Using Features
20
Often-Used Features
21
Account Codes, Alarm, Alarm Clock & Timer
21
Authorization Codes, Barge-In
22
Camp-On, Follow Me, Inspect
23
Night Service, Paging, Park
24
Pickup, Position Busy
25
Often-Used Features
25
Special Characters
26
Display Reference
27
Fixed Display Buttons, Home Screen, Menu Screen, Inspect Screen
27
Inspect Screens, Feature Screen
28
Display Reference
28
Notes & Reminders
29
Notes & Reminders
30
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