Lucent Technologies MERLIN LEGEND Release 5.0 Feature Reference page 164

MERLIN LEGEND Communications System Release 5.0
Feature Reference 555-650-110
Features
Conference
In Release 2.1 and later systems, a call on hold at a programmed Cover button
can be added to a conference by an originator with a personal line for the call.
Mode Differences
Behind Switch Mode
The fixed Conf button on multiline telephones activates conference from the host
system. The dial codes for the host system for conference and drop must be
system-programmed. A multiline telephone user can program a Conference or
Drop button to use the communications system's Conference or Drop features as
described above.
A single-line telephone user cannot use the Conference feature in Behind Switch
mode.
Telephone Differences
Queued Call Consoles
To arrange a conference call using a Queued Call Console (QCC), the operator
presses the Conf button after receiving a call or dialing the first outside number or
extension. The green LED next to the Call button flashes to indicate that the
person is on hold for the conference. An outside participant hears Music On Hold
if it is programmed; an inside participant hears nothing. Then the operator dials
the next number and presses the Conf button again; all participants are
connected.
To add another person, the operator presses the Conf button again. The green
LED next to the Call button flashes, indicating a call on hold, and the participants
can converse. The operator adds more participants by dialing their numbers and
pressing the Conf button until up to two outside lines and three extensions
(including the operator, the originator) are added. The operator can converse
privately with each participant before pressing the Conf button to join other
participants (this is called Conference with consultation ).
Calls to busy numbers cannot be added to a conference. To disconnect a call to a
busy number, the operator presses the Call button with the conference call and
then continues adding participants, if desired.
All conference participants are connected together on one Call button. This allows
the operator to put the conference on hold and have other Call buttons available
to make or receive other calls. However, because all participants are on one Call
button, by first pressing the Drop button and then the Call button used to originate
the conference, the operator can drop only the last party added to the conference.
To rejoin a held conference call, a QCC operator presses the Call button with the
conference participant. To end the conference, the operator joins the conference
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Issue 1
June 1997
Page 132