Lucent Technologies MERLIN LEGEND Release 5.0 Feature Reference page 126

MERLIN LEGEND Communications System Release 5.0
Feature Reference 555-650-110
Features
Call Waiting
interval expires. If the operator presses the Release button, the extension being
called receives the call-waiting tone (not Camp-On), and the call returns to the
QCC queue when the transfer return interval expires.
If the system is programmed for Automatic Extended Call Completion, a QCC
operator must press the Start button to use Camp-On, then dial the extension
manually, activate Camp-On, and press Release. If the operator presses a DSS
button, the transfer is automatically completed and Camp-On cannot be used.
Other Multiline Telephones
If a multiline telephone does not have an SA Originate Only or ICOM Originate
Only button assigned or available, the user cannot pick up the waiting call. To
pick up the call, the user presses an available SA Originate Only or ICOM
Originate Only button, presses the Feature button, and dials
If either Transfer or Camp-On is used to transfer a call to a busy extension, the
call is placed in the call-waiting queue and the caller hears the call-waiting tone,
whether or not the extension has the Call Waiting feature activated.
Single-Line Telephones
If a single-line telephone user presses and releases the Recall or Flash button—
or on a telephone without positive disconnect, presses and releases the
switchhook—after picking up a waiting call, the picked-up call is disconnected and
the user is reconnected to the original call. If the user hangs up after picking up a
waiting call, the picked-up call is disconnected and transfer is initiated for the first
call; the original call goes on hold and transfer return applies.
Feature Interactions
Basic Rate Interface
Callback
Callback
continued
Camp-On
Call Waiting is provided on BRI lines at extensions so programmed. The
call-waiting tone is not blocked from BRI at an extension.
When Automatic Callback is used to queue a call at an extension that has
Call Waiting, Callback overrides Call Waiting. The user with Call Waiting
does not hear the call-waiting tone, and the call is queued until the
extension becomes available.
When Selective Callback is used to queue a call at an extension that has
Call Waiting, the user with Call Waiting hears the call-waiting tone and the
call is queued until the extension becomes available.
A user with no available buttons to receive a transferred call hears the
call-waiting tone when a co-worker uses Camp-On to transfer a call, even
if Call Waiting is not activated.
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Issue 1
June 1997
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