Lucent Technologies MERLIN LEGEND Release 5.0 Feature Reference page 525

MERLIN LEGEND Communications System Release 5.0
Feature Reference 555-650-110
Features
Queued Call Console (QCC)
Table 37.
Call Progress
Inactive or inside dial
tone
Reached busy
extension
Ringing at, or
connected to,
extension
Connected to an
outside line
The 7-line, 24-character display also provides a QCC operator with descriptive
information about incoming and outgoing calls. This information includes the
extension numbers and any programmed labels (such as names), the line/trunk
identifiers, the reasons for call return and redirection, and the number of
unanswered calls waiting in the queue. See
call information displays.
The QCC is automatically assigned the buttons shown in
assignments cannot be changed or reprogrammed. Each of these buttons is
described following
Features Available at Call Progress Stages
Feature Displayed
Group Pickup
Pickup
Loudspeaker Page
Account Code Entry
Follow Me
Cancel Follow Me
Barge-In
Leave Message
Camp On
Barge-In
Leave Message
Camp On
Camp-On
Account Code
Follow Me
Cancel Follow Me
Figure 41.
Display Appearance
Pickup Grp
Pickup
Loudspkr Pg
AccountCode
Follow Me
CanclFollow
Barge In
Leave Msg
Camp On
Barge In
Leave Msg
Camp On
Camp On
AccountCode
Follow Me
CanclFollow
''Display'' on page 225
Figure 41. These
Issue 1
June 1997
Page 493
for details on