Lucent Technologies MERLIN LEGEND Release 5.0 Feature Reference page 324

MERLIN LEGEND Communications System Release 5.0
Feature Reference 555-650-110
Features
Group Calling
QCC Queue Overflow Receiver
When the QCC queue is assigned to provide overflow coverage for a calling
group, the following conditions must be met before calls are directed to the QCC
queue:
The number of calls in the calling group queue must be equal to or greater
than the programmed overflow threshold.
No QCC operators can have Position Busy on.
An overflow call that is sent to the QCC queue does not normally return to the
calling group even if the call is not answered. If all QCCs have Position Busy
active, the calls from the calling group do not overflow but continue to wait in the
calling group queue. If all QCC operators activate Position Busy while an overflow
call is in the QCC queue, the call is rerouted to the original calling group.
Calling Group Type
The Group Type setting determines whether or not the system automatically logs
in members of a calling group following a power failure. The setting also
determines the type of voice messaging interface (VMI) when the calling group is
used to connect voice messaging systems or automated attendant applications.
The following settings are available:
Auto Logout. This setting is used to specify that the system does not
automatically log in calling group members after a power failure. When the
Group Type is set to Auto Logout (the factory setting) and a call sent to a
calling group member is not answered within 30 seconds (5 rings), the call
is sent either to another member or to the front of the queue if no calling
group member is available.
Auto Login. This setting is for calling groups used for fax machines or data
(also called data hunt groups ) to specify that the system automatically log
in calling group members following a power failure. Auto Login can be set
for calling groups where member answer telephones.
Integrated VMI. This setting is used when a voice messaging system
(such as AUDIX Voice Power, MERLIN LEGEND MAIL, or MERLIN MAIL)
that requires special signaling for integrated operation is connected to one
or more extension jacks assigned to a calling group. The system
automatically logs in the calling group members after a power failure.
Generic VMI. This setting is used when a voice messaging system (such
as Lucent Technologies Attendant or Integrated Voice Power Automated
Attendant) that does not require special signaling is connected to one or
more extension jacks assigned to a calling group. The system
automatically logs in the calling group members after a power failure.
In Release 4.2 and later systems, SMDR can be programmed to provide more
detailed information about calls to Auto Login or Auto Logout calling groups. For
details, see ''Station Message Detail Recording (SMDR)'' on page
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