Lucent Technologies MERLIN LEGEND Release 5.0 Feature Reference page 174

MERLIN LEGEND Communications System Release 5.0
Feature Reference 555-650-110
Features
Coverage
— The Queued Call Console (QCC) queue is programmed to be a receiver
— A calling group is programmed to be a receiver for the group (this option
An individual multiline telephone can have any combination of up to eight
Individual Cover and Group Cover buttons.
Several timers, summarized in
and/or how a covered call rings. In Release 4.1 and later systems, additional
settings allow system managers to customize coverage delays on an
extension-by-extension basis, rather than specifying delay intervals for all
extensions on the system. The Coverage Delay Interval and Delay Ring Interval
systemwide settings are replaced by these extension timers. Explanations of
these timers are included in the descriptions of Individual Coverage and Group
Coverage later in this section.
Individual Coverage
An Individual Coverage receiver, who covers calls for a sender, has a
programmed button that corresponds to the sender's extension. A given sender
can have up to eight Individual Coverage receivers covering calls. A receiver, who
must have a multiline telephone, can have separate buttons for up to eight
senders, but can have only one button to provide Individual Coverage for a given
sender.
A button for Individual Coverage can be programmed as either Primary Cover or
Secondary Cover. The Secondary option provides a 2-ring delay, the Secondary
Coverage Delay Interval, to allow the sender to answer before the receiver; in
system releases prior to 4.1, the Primary option does not provide this delay.
In Release 4.1 and later systems, the system manager sets additional ring delays
for each extension, rather than programming only systemwide settings. The
Secondary Cover Ring Delay is applied in addition to the fixed systemwide
Secondary Coverage Delay Interval; it does not affect Secondary or Group
Coverage call delivery. The Primary Cover Ring Delay option also permits
extension-by-extension control of ring delays on Primary Cover buttons
programmed for Delay Ring. The Group Coverage Ring Delay option allows the
system manager to control the delay before a given sender's covered calls are
sent to Group Coverage receivers, whether or not Group and Individual Coverage
are combined.
Table 4 summarizes the systemwide and extension-by-extension (Release 4.1
and later systems only) settings that the system manager programs. In addition, a
user or system manager can program Cover buttons with Ring Timing options:
Immediate Ring, Delay Ring, or No Ring (see
for the group.
can be used to provide voice mail coverage for a coverage group).
Table 4, affect the delivery of a call to coverage
3
Table
June 1997
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