Lucent Technologies MERLIN LEGEND Release 5.0 Feature Reference page 273

MERLIN LEGEND Communications System Release 5.0
Feature Reference 555-650-110
Features
Display
Feature Description
Forward For outside calls, Page 2 shows
the line the call came in on and,
continued
if ISDN calling party information
or Caller ID is available, the
caller's number.
For inside calls, Page 2 shows
the caller's name and
extension.When an MLX user
forwards calls to an outside
number (Remote Call
Forwarding), the display asks
the user to enter the telephone
number.
On MLX and analog multiline
telephones, the digits appear as
the number is dialed.
An MLX user sees confirmation.
A user receiving a forwarded
call sees a message indicating
who forwarded the call.
Group A calling group agent with MLX
telephone sees feedback
Calling
messages on the display when
logging in to the Available state.
When a calling group
supervisor with an MLX
telephone logs an agent in or
out, a message appears on the
supervisor's display and on the
group member's display.
After pressing either the
Available or Unavailable button
or dialing the feature code, a
supervisor with an MLX
telephone is prompted to
indicate which group member to
log in or out.
Sample Displays
Analog Multiline MLX
No display Page 2:
No Caller ID
Caller: OUTSIDE Trk801
With Caller ID:
OUTSIDE 555-1234
No display
Caller: PABLO
x1234Forward to:
12015551234
12015551234
Forward to:
No display
12015551234
Forward from HITOSHI
No display
Available
No display Available
Unavailable
Select Agent to Log In
No display
Select Agent to Log Out
Issue 1
June 1997
Page 241
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