Lucent Technologies MERLIN LEGEND Release 5.0 Feature Reference page 558

MERLIN LEGEND Communications System Release 5.0
Feature Reference 555-650-110
Features
Remote Access
system. For additional information about toll fraud, see Appendix A,
"Customer Service Information."
For DID trunks, the routing digits must correspond to the remote access code
programmed into the dial plan. For dial-in tie trunks, remote access is possible
when the remote user dials the remote access code (the factory-set code is 889).
When a person calls into the system on a line/trunk that is programmed for remote
access, the system answers the call and the caller receives a special dial tone. If
a barrier code is not required, the caller can dial an extension, pool dial-out code,
ARS code, telephone number, or feature code. If a barrier code is required, the
caller dials the required 4- to 11-digit barrier code and receives a second dial tone.
NOTE:
To activate features when using remote access, press
feature code. Pressing
telephone) does not work.
Lines and Trunks
Remote access calls are treated differently, depending on the type of line/trunk
and how it is routed.
Line. Loop-start, ground-start, emulated loop-start, emulated ground-start,
BRI, and PRI B-channels programmed for line-appearance routing can be
set for remote access use, dedicated or shared. A remote access caller
does not dial the remote access code when remote access is in effect on
these lines/trunks.
Dial-In Tie. This type of line/trunk requires the caller to enter the remote
access code when dial tone is received. The code is not part of the
telephone number.
Dial Plan. If a remote access caller dials the system on a DID, E&M, PRI
B-channel with dial-plan routing, T1-emulated tie line, or T1-emulated DID
trunk, the caller can be connected without entering the remote access code
separately. Instead, the remote access code is part of the telephone
number dialed by the caller and is routed automatically by the system as a
remote access call. If either the dialed telephone number does not include
the remote access number or the line/trunk is not programmed for routing
by dial plan, the call is treated as a normal incoming call and remote
access is not available.
When a call is received on a dial-plan-routed DID trunk, a dial-in tie trunk, or a
line/trunk programmed for shared remote access, and Night Service is not
activated, the call is redirected to the QCC queue, a calling group, or an
extension, depending on how the destination of calls to unassigned numbers is
programmed. The factory setting specifies the primary operator as the destination.
followed by the feature code (as on a single-line
#
3 7
Issue 1
June 1997
Page 526
followed by the
*