Lucent Technologies MERLIN LEGEND Release 5.0 Feature Reference page 136

MERLIN LEGEND Communications System Release 5.0
Feature Reference 555-650-110
Features
Callback
Transfer A queued callback call cannot be transferred, but calls transferred to busy
extensions are eligible for Callback. When a user reaches a busy
extension while transferring a call, he or she can use Automatic Callback
or Selective Callback to queue the call before completing the transfer.
The caller hears ringback or Music On Hold, if programmed, as with any
transfer. When the extension is available, the call is transferred to the
extension automatically. If the extension is not available before the
transfer return interval expires, the call is removed from the callback
queue and returned to the transfer originator.
Issue 1
June 1997
Page 104