Intuity - Lucent Technologies MERLIN LEGEND Release 5.0 Feature Reference

MERLIN LEGEND Communications System Release 5.0
Feature Reference 555-650-110
I Applications

Intuity

Table I–10. Data Channels Required
Faxes
Sent/Received Per
Hour
1 to 20
21 to 80
81 to 130
Intuity
IMPORTANT:
This section is intended solely as an overview of the applications available for the
Intuity platform. For comprehensive information about the use of the applications,
see the documentation for the products.
Intuity is Lucent Technologies' messaging solution. It provides a single, integrated
interface to any of the following applications (your package may not include all
of these):
AUDIX Voice Messaging. Allows the recording and exchanging of voice
messages, including stored voice prompts to help users create, store,
retrieve, answer, send, or forward voice mail. It also answers calls for
people who are busy or unavailable.
Lodging. A simple call-answering and voice messaging application
designed for hotels, other lodgings, and institutions such as hospitals and
colleges. The guest voice messaging interface is multilingual.
Fax Messaging. Allows Intuity AUDIX subscribers to handle faxes using
voice mail capabilities. Users can send, receive, annotate, forward,
broadcast, and otherwise handle a fax message just as they do a voice
message. Voice, fax, and voice/fax messages are received in the same
mailbox. Callers and subscribers can access voice and fax capabilities with
a single call.
Intro Voice Response. This set of tools allows the creation of applications
to automate telephone transactions. Using recorded speech menus, the
application responds to callers and requests information from them. When
a caller requests specific information, the application can even ask for
more data about their needs and then return an additional response.
Intuity Intro Voice Response and Intuity AUDIX can share information
among databases. For example, after requesting and obtaining information
using Intro Voice Response, a caller can leave a voice message for the
person who originated the information.
Channels Required
4
8
12 (maximum)
9
Issue 1
June 1997
Page I-53