Lucent Technologies MERLIN LEGEND Release 5.0 Feature Reference page 463

MERLIN LEGEND Communications System Release 5.0
Feature Reference 555-650-110
Features
Pickup
Individual Pickup, not Group Pickup, is used to pick up calls parked in a park zone
by an operator.
Telephone Differences
Direct-Line Consoles
A Direct-Line Console (DLC) can be part of a Pickup group. This allows other
group members to provide backup coverage for the DLC. A DLC operator can use
Pickup to answer calls on lines/trunks that are not assigned to buttons on the
console.
Queued Call Consoles
Individual Pickup
To pick up a call using a Queued Call Console (QCC), select the feature from the
Home screen or press the Feature button and select the feature from the display.
Then press the DSS (Direct Station Selector) button or dial the extension for the
telephone or park zone.
To answer calls on specific lines, select the feature from the Home screen or
press the Feature button and select the feature from the display; then dial the line
number (801–880) with the call.
Group Pickup
To pick up a call ringing on any other group member's telephone, select
from the Home screen or press the Feature button and select the feature
Grp
from the display.
Other Multiline Telephones
Individual Pickup
To pick up a call, all other multiline telephone users press a programmed
general-purpose Pickup button or press the Feature button and dial
telephone users also can press the Feature button and select the feature from the
display, then dial the number for the extension or park zone.
To answer calls on specific lines, press a programmed general-purpose Pickup
button or press the Feature button and dial
the call.
If a Pickup button is programmed for a specific telephone or outside line, press
that Pickup button to pick up a call.
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Issue 1
June 1997
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