Page 1 ® MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Comcode 108005729 Issue 1 June 1997...
Page 2 Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. Lucent Technologies will not be responsible for any charges that result from such unauthorized use. For important information regarding your system and toll fraud, see Appendix A, “Customer Support Information.”...
Page 3: Table Of Contents
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Contents Page iii Contents Contents IMPORTANT SAFETY INSTRUCTIONS xiii New Features and Enhancements Release 4.1 Enhancements Coverage Timers Programmed for Individual Extensions Night Service with Coverage Control xvii Night Service Group Line Assignment xvii Forward on Busy...
Page 4: Contents
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Contents Page iv About This Book xxxvii Intended Audience xxxvii How to Use This Book xxxviii Terms and Conventions Used xxxviii Typographical Conventions Product Safety Labels Security xlii Related Documents xliii How to Comment on This Document...
Page 5 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Contents Page v Grounding Requirements 2-10 Unit Loads 2-17 Checking Unit Loads 2-17 Installing the Basic Carrier 2-18 Installing the Power Supply 2-20 Turning Off the Power 2-21 Installing a Copper Shield 2-21 Installing the Power Supply Module...
Page 6 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Contents Page vi Considerations Installing Adjuncts 3-22 General Purpose Adapter 3-24 Dial Dictation Devices 3-25 Fax Machines 3-26 Group Calling Delay Announcement Devices 3-26 Credit Card Verification Terminals 3-27 Headsets 3-27...
Page 7 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Contents Page vii Connecting the Control Unit to the Network Interface Wiring RJ21X Interface RJ11 and RJ14 Interfaces 4-10 RJ2GX Interface 4-11 RJ48C/X Interface 4-12 Testing Trunks 4-12 Testing Loop-Start Trunks 4-12 Testing Ground-Start Trunks...
Page 8 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Contents Page viii Connecting Data Equipment Data Stations Modem Data Stations Terminal Adapter Data Stations Analog Voice and Modem Data Stations GPA Settings Setting Up Modem Data-Only Stations MLX Voice and Modem Data Stations 6-10 MLX Voice and Terminal Adapter Data Stations...
Page 9 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Contents Page ix Testing Analog Multiline and Single-Line Telephones Testing Ground-Start and Loop-Start Trunks (Hybrid/PBX Systems Only) Testing DID Trunks Testing Tie Trunks Testing BRI Trunks 7-12 Testing Selected System Features 7-12 Testing the DSS 7-15...
Page 10 CONVERSANT 8-12 Considerations 8-13 Hardware Requirements 8-13 CONVERSANT Intro Documentation 8-14 Integrated Solution III 8-14 Considerations 8-14 Hardware Requirements 8-15 Lucent Technologies Attendant 8-17 Considerations 8-17 Hardware Requirements 8-18 MERLIN MAIL 8-18 Considerations 8-19 Hardware Requirements 8-20 MERLIN PFC 8-21...
Page 11 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Contents Page xi Considerations 8-24 Hardware Requirements 8-24 System Programming and Maintenance (SPM) 8-25 Considerations 8-25 Hardware Requirements 8-26 Installing a CTI Link 8-27 New Installation 8-27 Link Reinstatement 8-29 Upgrading the System Upgrading to Release 5.0...
Page 12 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Contents Page xii Form 2b, System Numbering: Digital Adjuncts Form 2c, System Numbering: Line/Trunk Jacks Form 2d, System Numbering: Special Renumbers Unit Load Calculation Worksheet Unit Load Worksheet Glossary GL-1 Index...
Page 13: Important Safety Instructions
MERLIN LEGEND Communications System Release 5.0 MERLIN LEGEND Communications System Release 5.0 Issue 1 Issue 1 Installation Installation 555-650-140 June 1997 June 1997 IMPORTANT SAFETY INSTRUCTIONS Page xiii IMPORTANT SAFETY INSTRUCTIONS The exclamation point in an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.
Page 14 June 1997 IMPORTANT SAFETY INSTRUCTIONS Page xiv ® Use only Lucent Technologies-manufactured MERLIN LEGEND Communications System circuit modules, carrier assemblies, and power units in the MERLIN LEGEND Communications System control unit. Use only Lucent Technologies-recommended/approved MERLIN LEGEND Communications System accessories.
Page 15: Save These Instructions
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 IMPORTANT SAFETY INSTRUCTIONS Page xv Unplug the product from the wall outlet before cleaning. Use a damp cloth for cleaning. Do not use cleaners or aerosol cleaners. Auxiliary equipment includes answering machines, alerts, modems, and fax machines.
Page 16: New Features And Enhancements
MERLIN LEGEND Communications System Release 5.0 MERLIN LEGEND Communications System Release 5.0 Issue 1 Issue 1 Installation Installation 555-650-140 June 1997 June 1997 New Features and Enhancements Release 4.1 Enhancements Page xvi New Features and Enhancements Release 4.1 Enhancements Release 4.1 includes all Release 4.0 functionality plus the enhancements listed below.
Page 17: Night Service With Coverage Control
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 New Features and Enhancements Page xvii Release 4.1 Enhancements Night Service with Coverage Control Beginning with Release 4.1, a system manager can enable the Night Service Coverage Control option to automatically control the status of telephones programmed with Coverage VMS (Voice Mail System) Off buttons, according to Night Service status.
Page 18: Forward On Busy
Network-1 Basic Rate Interface) Provisioning Test Tool is enhanced to include testing for BRI facilities that are part of Multiline Hunt Groups (MLHGs). The NI-1 BRI Provisioning Test Tool is used by Lucent Technologies maintenance personnel on MERLIN LEGEND Communications Systems that include a 800 NI-BRI module.
Page 19: Release 4.2 Enhancements
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 New Features and Enhancements Page xix Release 4.2 Enhancements Release 4.2 Enhancements Release 4.2 includes all Release 4.1 functionality plus the enhancements listed below. There are no hardware changes for Release 4.2. Additional Network Switch Interface and Services Options for ISDN Primary Rate Interface (PRI) ®...
Page 20 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 New Features and Enhancements Page xx Release 4.2 Enhancements Beginning with Release 4.2, the following MCI PRI and PRI local exchange carrier (LEC) services (along with the AT&T Switched Network Services), can be provided to users of the MERLIN LEGEND Communications System: MCI Toll Services for DMS-250 or DEX600E switch type: ®...
Page 21: Improvements To Station Message Detail Recording (Smdr) And Support For Merlin Legend Reporter Application
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 New Features and Enhancements Page xxi Release 4.2 Enhancements Improvements to Station Message Detail Recording (SMDR) and Support for MERLIN LEGEND Reporter Application The SMDR feature is enhanced to provide more details about calling group agent activities and help system managers assess the effectiveness of call centers, in terms of both agent performance and the adequacy of facilities to handle inbound calls.
Page 22: Merlin Legend Reporter
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 New Features and Enhancements Page xxii Release 4.2 Enhancements MERLIN LEGEND Reporter MERLIN LEGEND Reporter provides basic call accounting system reports for all incoming calls to Auto Login or Auto Logout type calling groups. MERLIN LEGEND Reporter assists in determining the effectiveness of calling group agents, assessing the level of service provided to callers, and ascertaining whether adequate incoming phone lines and agents are available to handle...
Page 23: Release 5.0 Enhancements
® Novell NetWare software allows Lucent Technologies-certified telephony applications to control MLX and analog multiline telephone (BIS only). The physical connection for the CTI link is an MLX port on a 008-MLX or 408-MLX module on the MERLIN LEGEND Communications System control unit and an ISDN link interface card plugged into the customer’s server.
Page 24 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 New Features and Enhancements Page xxiv Release 5.0 Enhancements Basic Call Control A CTI link application on a user’s computer can assume basic call control of the user’s analog multiline or MLX telephone’s SA buttons. Basic call control includes: Answering calls arriving on an SA button Making calls from an SA button...
Page 25 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 New Features and Enhancements Page xxv Release 5.0 Enhancements Screen pop can occur on incoming calls from the following sources: Calling group distribution ISDN PRI Routing by Dial Plan An extension on the MERLIN LEGEND Communications System Remote access NOTE:...
Page 26: Hotline Feature
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 New Features and Enhancements Page xxvi Release 5.0 Enhancements HotLine Feature The Release 5.0 HotLine feature is designed for retail sales, catalogue sales, and other types of businesses and organizations and is available in all three modes of system operation.
Page 27: Group Calling Enhancements
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 New Features and Enhancements Page xxvii Release 5.0 Enhancements Group Calling Enhancements Release 5.0 and later systems include Group Calling features that enhance call center operations. Most Idle Hunt Type In addition to the Circular (factory setting) and Linear hunt types supported in earlier releases, a third hunt type distributes calling group calls in an order based on which agent has waited the longest since transferring or hanging up...
Page 28 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 New Features and Enhancements Page xxviii Release 5.0 Enhancements The primary and secondary announcement options, when used together, allow an initial message to play for callers, followed by a repeating announcement that, for example, urges callers to stay on the line and wait for a calling group member.
Page 29: Mlx-5 And Mlx-5D Telephones
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 New Features and Enhancements Page xxix Release 5.0 Enhancements NOTE: A DSS (Direct Station Selector) button that is used as a Calls-in-Queue Alarm button can only indicate two threshold levels, either by flashing or by lighting steadily.
Page 30: Prior Releases Features And Enhancements
MERLIN LEGEND Communications System Release 5.0 MERLIN LEGEND Communications System Release 5.0 Issue 1 Issue 1 Installation Installation 555-650-140 June 1997 June 1997 Prior Releases Features and Enhancements Release 3.1 Enhancements Page xxx Prior Releases Features and Enhancements Release 3.1 Enhancements Release 3.1 includes all Release 3.0 functionality plus the enhancements listed below.
Page 31 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Prior Releases Features and Enhancements Page xxxi Release 3.1 Enhancements Trunk-to-Trunk Transfer on a per-station basis This enhancement to the trunk-to-trunk feature enables the system manager to allow or disallow trunk-to-trunk transfer on a per-station basis.
Page 32 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Prior Releases Features and Enhancements Page xxxii Release 3.1 Enhancements Outward restrictions for VMI ports by default Beginning with Release 3.1, ports assigned for use by voice messaging systems (generic or integrated VMI ports) are now assigned outward restrictions by default.
Page 33: Release 4.0 Enhancements
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Prior Releases Features and Enhancements Page xxxiii Release 4.0 Enhancements Release 4.0 Enhancements Release 4.0 includes all Release 3.1 functionality plus the enhancements listed below: Support for up to 200 stations Release 4.0 has an expanded dial plan that supports up to 200 tip/ring devices.
Page 34 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Prior Releases Features and Enhancements Page xxxiv Release 4.0 Enhancements Support for 2B Data applications Release 4.0 has certified group and desktop video applications that use two B-channels to make video/data calls from endpoints (stations) that are enabled to use 2B Data.
Page 35 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Prior Releases Features and Enhancements Page xxxv Release 4.0 Enhancements Voice Announce on the QCC The Queued Call Console (QCC) operator can enable the fifth Call Button to announce a call on another user’s speakerphone if the destination telephone has a Voice Announce-capable SA button available.
Page 36 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Prior Releases Features and Enhancements Page xxxvi Release 4.0 Enhancements — Forward Disconnect. All ports on 012 and 016 modules now send forward disconnect to all devices connected to them when forward disconnect is received from the CO.
Page 37: About This Book
MERLIN LEGEND Communications System Release 5.0 MERLIN LEGEND Communications System Release 5.0 Issue 1 Issue 1 Installation Installation 555-650-140 June 1997 June 1997 About This Book Intended Audience Page xxxvii About This Book The MERLIN LEGEND Communications System is an advanced digital switching system that integrates voice and data communications features.
Page 38: How To Use This Book
In the USA only, Lucent Technologies provides a toll-free customer Helpline (1 800 628-2888) 24 hours a day. Call the Helpline, or your Lucent Technologies representative, if you need assistance when installing, programming, or using your system.
Page 39 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 About This Book Page xxxix Terms and Conventions Used Lines, Trunks and Facilities Facility is a general term that designates a communications path between a telephone system and the telephone company central office. Technically a trunk connects a switch to a switch, for example the MERLIN LEGEND Communications System to the central office.
Page 40: Typographical Conventions Xl
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 About This Book Page xl Terms and Conventions Used Typographical Conventions Certain type fonts and styles act as visual cues to help you rapidly understand the information presented: Example Purpose It is very important that you follow...
Page 41: Product Safety Labels Xli
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 About This Book Page xli Product Safety Labels Product Safety Labels Throughout these documents, hazardous situations are indicated by an exclamation point inside a triangle and the word CAUTION or WARNING. WARNING: Warning indicates the presence of a hazard that could cause death or severe personal injury if the hazard is not avoided.
Page 42 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 About This Book Page xlii Security Security Certain features of the system can be protected by passwords to prevent unauthorized users from abusing the system. You should assign passwords wherever you can and limit knowledge of such passwords to three or fewer people.
Page 43: Related Documents Xliii
In addition to this book, the documents listed below are part of the documentation set. Within the continental United States, these documents can be ordered from the Lucent Technologies GBCS Publications Fulfillment Center by calling 1 800 457-1235. Document No.
Page 44: How To Comment On This Document Xliv
If the feedback form is missing, write directly to: Documentation Manager Lucent Technologies 211 Mount Airy Road Room 2W226 Basking Ridge, NJ 07920...
Page 45: Introduction
MERLIN LEGEND Communications System Release 5.0 MERLIN LEGEND Communications System Release 5.0 Issue 1 Issue 1 Installation Installation 555-650-140 June 1997 June 1997 Introduction Installation Sequence Page 1-1 Introduction Installation of the MERLIN LEGEND Communications System involves the following: Installing the control unit Installing the telephones Connecting system wiring Installing optional equipment...
Page 46: System Forms
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Introduction Page 1-2 System Forms 5. Connect the control unit to the network interface (required). 6. Connect the channel service unit (CSU) to the 100D module on the control unit (required only with the 100D module).
Page 47: Installing The Control Unit
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Introduction Page 1-3 System Forms Installing the Control Unit Form 1, System Planning. Some procedures in Chapter 2, ‘‘Installing the Control Unit’’, refer to the Control Unit Diagram, which is printed on the reverse side of this form.
Page 48: Connecting The Network Interface
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Introduction Page 1-4 Programming the System Connecting the Network Interface The following forms indicate the trunks that you must connect to the control unit. Information regarding the channel service unit (CSU) is included on these forms.
Page 49: Upgrading The System
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Introduction Page 1-5 Upgrading the System Upgrading the System If you are upgrading to Release 5.0 from Release 4.2, 4.1, 3.1, 3.0, 2.1, 2.0, 1.0, ® 1.1, or from the MERLIN II Communications System, refer to Chapter 9, ‘‘Upgrading the...
Page 50: Installing The Control Unit
MERLIN LEGEND Communications System Release 5.0 MERLIN LEGEND Communications System Release 5.0 Issue 1 Issue 1 Installation Installation 555-650-140 June 1997 June 1997 Installing the Control Unit Overview Page 2-1 Installing the Control Unit If you have not read Chapter 1, ‘‘Introduction’’, do so before continuing with this chapter.
Page 51: Environment
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-2 Overview Environment The control unit must be installed on a backboard. The placement of the backboard, and the control unit on it, requires careful consideration. Make sure you install the backboard in an area that meets all of the environmental requirements listed in Table...
Page 52 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-3 Overview Electrical Noise/Radio-Frequency Interference In most cases, electrical noise is introduced into the system through trunk or telephone cables. However, electromagnetic fields near the control unit can also cause noise in the system.
Page 53: Control Unit Requirements
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-4 Overview Control Unit Requirements Dimensions — Basic carrier: 14 in. wide by 23 in. high by 12 in. deep — Basic carrier and one expansion carrier: 25 in. wide by 23 in. high by 12 in.
Page 54: Backboard Requirements
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-5 Overview Backboard Requirements The backboard should be wide enough to accommodate the carrier and up to two additional carriers, assuming that system growth is anticipated. There should be enough room on each side of the control unit for the necessary wiring fields.
Page 55: Ac Power And Grounding
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-6 AC Power and Grounding NOTE: The mounting hardware should resist a combined pullout force of at least 650 pounds (295 kilograms). AC Power and Grounding Proper power and grounding are essential for the system to run correctly and safely.
Page 56 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-7 AC Power and Grounding uxiliary equipment requires additional AC outlets. If a printer or PC is installed on the system, it must be plugged into the same AC branch as the power supply of the basic carrier.
Page 57: Ac Outlet Tests
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-8 AC Power and Grounding CAUTION: The AC outlet for the control unit cannot be switch-controlled. Plugging the control unit into such an outlet invites accidental disconnection of the system.
Page 58 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-9 AC Power and Grounding Open neutral Hot and ground reversed WARNING: Hazardous voltages are present during the following tests. Follow all instructions carefully when working with AC power line voltages.
Page 59: Grounding Requirements
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-10 AC Power and Grounding 110 - 125 Volts AC Phase Neutral (HOT) Ground Less than 110 - 125 1.0 Volt AC Volts AC Figure 2-2.
Page 60 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-11 AC Power and Grounding The control unit, the central office trunk protector, and the AC power service panel should be as close to each other as possible. Because equipment can be located throughout a building, the National Electrical Code requires that the ground point for the central office trunk protector be bonded to the AC power ground as shown in...
Page 61 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-12 AC Power and Grounding DIW or To Central Lines 25-Pair Cable Office or Network Wiring Line Interface Serving Field Protector Facility Coupled Bonding Conductor (optional) Cords Power...
Page 62 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-13 AC Power and Grounding WARNING: An improper ground can cause equipment failures, service outages, and electrical shock. Verify that the AC power uses an approved ground for its primary ground, that all voltage-limiting devices are grounded to an approved ground, and that the ground is one of the approved grounds listed below.
Page 63 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-14 AC Power and Grounding Concrete-Encased Ground. Must be an electrode, consisting of one of the following: — At least 20 ft. (6.1 m) of one or more steel reinforcing rods, each at ½...
Page 64 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-15 AC Power and Grounding Heavy Lightning Protection For most surges, adequate protection is provided by meeting the previously listed requirements. Additional protection is required when the customer is located in a heavy lightning area.
Page 65 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-16 AC Power and Grounding NOTE: When you use the second 147A, you can connect the 146As in any combination, up to a maximum of three 146As per 147A. For detailed installation instructions, see the documentation packaged with the protectors.
Page 66: Unit Loads
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-17 Unit Loads Unit Loads A unit load is a measure of power (1.9 watts) that you use to determine the electrical load that the components listed below place on the control unit’s power supply.
Page 67: Installing The Basic Carrier
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-18 Installing the Basic Carrier Unit Loads for Hybrid/PBX Mode Older power supplies (models 391A1 or 391A2) generally support six modules of any type in Hybrid/PBX mode, without requiring an upgrade to a newer power supply (model 391A3).
Page 68 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-19 Installing the Basic Carrier To install the basic carrier, follow the steps below: Mark the screw-hole locations on the backboard, using the basic carrier or the template supplied with the plastic preassembled backboard as a guide.
Page 69: Installing The Power Supply
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-20 Installing the Power Supply Installing the Power Supply WARNING: Do not attach any cables or power cords to the power supply until it is installed in the carrier.
Page 70: Turning Off The Power
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-21 Installing the Power Supply Installing the power supply can involve as many as four procedures, depending on the system configuration. The procedures are: Turning off all power to the control unit Installing a copper shield [for older power supply modules (391A1, 391A2, 391B1) only]...
Page 71 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-22 Installing the Power Supply To install a copper shield, follow the steps below. Refer to Figure 2-6 throughout the procedure. Make sure all power is off. Place the power supply on a flat surface with the right side up (as viewed from the front edge).
Page 72 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-23 Installing the Power Supply Upper Copper Foil Shield Lower Copper Foil Shield Power Unit Information CAUTION Label TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES UL Label...
Page 73: Installing The Power Supply Module In The Carrier
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-24 Installing the Power Supply Installing the Power Supply Module in the Carrier Lower the power supply module hook onto the rod on top of the carrier.
Page 74 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-25 Installing the Power Supply Check that the other end of the ground wire is connected to the terminals of the single-point ground bar on the AC outlet box. CAUTION: Do not connect the power cord until the entire control unit is assembled.
Page 75: Installing The Auxiliary Power Unit
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-26 Installing the Auxiliary Power Unit Installing the Auxiliary Power Unit The Control Unit Diagram on the back of Form 1, System Planning, indicates whether an auxiliary power unit is required for the carrier that you are installing.
Page 76 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-27 Installing the Auxiliary Power Unit unit. An incorrect cord will damage the power supply and may damage modules. -48 VDC Auxiliary Power Auxiliary Input Power...
Page 77: Installing Expansion Carriers
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-28 Installing Expansion Carriers Installing Expansion Carriers If you are adding an expansion carrier to an existing system, see ‘‘Upgrading the Control Unit’’ Chapter 9 before continuing.
Page 78 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-29 Installing Expansion Carriers BASIC CARRIER EXPANSION CARRIER CONNECTOR CARD EXTENDER (under the breakaway tab) BACKBOARD BASIC CARRIER EXPANSION CARRIER BACKBOARD Figure 2-9. Connecting the Carriers...
Page 79: Installing The Processor
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-30 Installing the Processor Installing the Processor Installing the processor includes the following procedures: If both of the following conditions are true, follow the procedures in Chapter ‘‘Modifying the Processor for Key Mode’’.
Page 80: Installing The Processor In The Carrier
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-31 Installing the Processor CAUTION: Before touching leads, connectors, pins, and other components when handling the circuit board, use a properly grounded wrist strap to prevent damage from electrostatic discharge (ESD).
Page 81 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-32 Installing the Processor Figure 2-10. Installing the Processor into the Carrier...
Page 82: Installing The Modules
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-33 Installing the Modules Installing the Modules CAUTION: When installing the modules, use a properly grounded wrist strap to prevent damage from electrostatic discharge (ESD) , and avoid touching leads, connectors pins, and other components.
Page 83: Installing Modules
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-34 Installing the Modules Installing Modules To install modules starting from slot 1 (the first open slot next to the processor), follow the steps below: For each 400EM tie line/trunk module, for jacks numbered 1 through 4 in Figure...
Page 84: Tie Trunks
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-35 Installing the Modules Tie Trunks Tie trunks connect two separate PBX communications systems either directly or through one or more central offices, as if they were one system at the same location.
Page 85: 400Em (Tie Trunk) Module Dip Switches
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-36 Installing the Modules E&M Mode — Type 1 Standard (default factory setting). This setting is used to connect two systems through local telephone company facilities. —...
Page 86 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-37 Installing the Modules NOTE: DIP switches 1, 2, 6, and 7 determine whether the tie trunks are protected or unprotected. DIP switches 3, 4, 5, 8, 9, and 10 determine the mode. Simplex mode is always protected.
Page 87 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-38 Installing the Modules 400 EM Module Switches 1 through 5 control Port 4 (1C. E&M unprotected) Switches 6 through 10 control Port 3 (1C.
Page 88: Labeling
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-39 Installing the Modules Labeling After all modules have been installed, label all jacks using the numbered labels provided with the feature module. Line/trunk labels have green numbers on off-white background.
Page 89 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-40 Installing the Modules PFT Jack Line/Trunk Off-Premise Jacks Telephone Jacks on 008 OPT Module Extension Telephone Jacks (Analog or Digital) These four jacks are used for extension telephones on the 012 Module.
Page 90: Replacing A Module
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-41 Replacing a Module Replacing a Module CAUTION: This section does not apply to the processor or power supply. Although the system allows you to remove and replace modules without affecting call processing, partially inserting and removing a module can cause a cold start.
Page 91 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-42 Replacing a Module To remove and replace a module, follow the steps below. Refer to Figure 2-13. Busy-out or reset the module. (Busy-out is recommended.) Label all cords (if they are not labeled already) and then unplug them from the module.
Page 92 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-43 Replacing a Module Figure 2-13. Removing Modules from the Carrier...
Page 93: Connecting The Control Unit To An Ac Outlet
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-44 Connecting the Control Unit to an AC Outlet Connecting the Control Unit to an AC Outlet CAUTION: Make sure the AC outlet has been tested for proper grounding. The outlet should be 117-V AC, 60-Hz, 3-wire (phase, neutral, ground).
Page 94: Powering Up The System
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-45 Powering Up the System Powering Up the System CAUTION: Follow the procedure below to power up the system only if the system is completely installed.
Page 95: Powering Down The System
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the Control Unit Page 2-46 Powering Down the System Powering Down the System You may need to power down the system for troubleshooting during installation, or to add new equipment to the carrier. CAUTION: Follow these steps in the exact sequence.
Page 96: Installing Telephones And Adjuncts
MERLIN LEGEND Communications System Release 5.0 MERLIN LEGEND Communications System Release 5.0 Issue 1 Issue 1 Installation Installation 555-650-140 June 1997 June 1997 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-1 Installing Telephones and Adjuncts The control unit supports the MLX-5, MLX-5D, MLX-10, MLX-10D, MLX-10DP, MLX-16DP, MLX-20L, and MLX-28D telephones, with or without Direct Station Selectors (DSSs), as well as analog multiline and single-line telephones.
Page 97: Considerations
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-2 Installing Multi-Function Modules Tip/ring (T/R) devices such as single-line telephones, fax machines, modems, and credit card verification terminals. Once connected, the MLX telephone and adjunct work independently of each other. This means they can send and receive calls at the same time.
Page 98 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-3 Installing Multi-Function Modules 400B Adapter or 400B2 Adapter Power Supply (KS22911) ..D6AP Cord (7 feet long) Multi-Function Module Figure 3-1.
Page 99 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-4 Installing Multi-Function Modules Before installing an MFM, disconnect all trunk and/or power cords that are attached to the MLX telephone. This is to ensure that no hazardous voltages are present during installation.
Page 100 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-5 Installing Multi-Function Modules Place the telephone face down on a flat surface; remove the user card tray and line cable from the bottom of the deskstand. See Figure 3-2.
Page 101 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-6 Installing Multi-Function Modules Lift Out of Center Slot Figure 3-4. Removing the Deskstand c. Lift the deskstand out of the locating slot in the telephone base and place to one side.
Page 102 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-7 Installing Multi-Function Modules Figure 3-5. Releasing the Module Cover Screw Release and remove the module cover. See Figure 3-5, Figure 3-6, Figure 3-7.
Page 103 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-8 Installing Multi-Function Modules Pull Up and Away Press Center Tab to Release Module Cover Locating Slot Figure 3-6. Releasing the Module Cover b.
Page 104 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-9 Installing Multi-Function Modules Lift Out of Locating Slot Figure 3-7. Removing the Module Cover d. Lift module cover out of locating slot and set aside.
Page 105 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-10 Installing Multi-Function Modules Locking Tab ..Line Jack Handset Jack Locking Tab ..Socket Connector Pins Locking Tab...
Page 106 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-11 Installing Multi-Function Modules Locking Tab ..Socket Connector Pins Locking Tab ..Line Jack Handset Jack Locking Tab Figure 3-9.
Page 107 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-12 Installing Multi-Function Modules Multi-Function Module ..Pins Jumper Placement T/R Operation Setting SAA Setting A, B, W and Y A, C, X and Z Figure 3-10.
Page 108 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-13 Installing Multi-Function Modules MFM Jack Guard Cover Figure 3-11. Removing the Jack Guard To remove the jack guard, see Figure 3-11. a. If the module cover has a square jack guard that protects the TEL/OTHER jack area, grasp and twist the guard to remove it.
Page 109 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-14 Installing Multi-Function Modules Lower Cover Into Locating Slot Figure 3-12. Placing the Module Cover into the Locating Slot To replace the module cover, see Figure 3-12, Figure...
Page 110 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-15 Installing Multi-Function Modules Lower and Press Into Center Slot to Secure Figure 3-13. Lowering and Locking the Module Cover b. Lower the cover to the right and press firmly into the center slot to lock the tab in place.
Page 111 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-16 Installing Multi-Function Modules Figure 3-14. Replacing and Tightening the Module Cover Screw c. Replace and tighten the module cover screw that you removed in Step 3.
Page 112 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-17 Installing Multi-Function Modules Lower Into Inner Center Slot Figure 3-15. Replacing the Deskstand Replace the deskstand. If you are wall-mounting an MLX-10, MLX 10D, or MLX-10DP telephone, go to Step 11;...
Page 113 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-18 Installing Multi-Function Modules Lower Press Into Center Slot Figure 3-16. Lowering the Deskstand and Locking into Place b. Lower the deskstand and lock into place.
Page 114 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-19 Installing Multi-Function Modules Deskstand Telephone Card Base Tray Line Cable Figure 3-17. Replacing the User Card Tray and Line Cable Replace the user card tray and line cable. See Figure 3-17.
Page 115 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-20 Installing Multi-Function Modules Pull Up Press Center Tab Card Tray Deskstand Telephone Base Line Cable Figure 3-18. Adjusting the Deskstand Height Adjust the deskstand height. See Figure 3-18.
Page 116 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-21 Installing Multi-Function Modules AC Power Outlet Wall Jack D6AP Power Supply 400B2 Adapter More Home Menu Inspct MLX-20L Volume Feature Transfer HFAI Conf PQRS WXYZ...
Page 117: Installing Adjuncts
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-22 Installing Adjuncts c. Plug the power supply into a 117-V AC outlet that is not controlled by a wall switch. d. Insert the plug end of the 400B or 400B2 adapter into the wall jack.
Page 118 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-23 Installing Adjuncts Insert the other end of the adjunct cord into the TEL/OTHER jack on the back of the MLX telephone. Go to Step 7. Adjunct Cord Channel D4BU Connects to...
Page 119: General Purpose Adapter
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-24 Installing Adjuncts To connect an adjunct to an analog multiline telephone: a. Connect a 4-pair cord to the OTHER jack on the telephone. b.
Page 120: Dial Dictation Devices
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-25 Installing Adjuncts Plug the cord from the adjunct into the TEL EQUIP jack on the GPA. Slide the switch on the back of the GPA to the setting that provides the required service.
Page 121: Fax Machines
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-26 Installing Adjuncts equipment through a UPAM, since it provides contact closure for the device. Fax Machines You can connect a fax machine to one of the following, as described earlier in this chapter: 012 module 016 module...
Page 122: Credit Card Verification Terminals
Headsets are designed for hands-free telephone use and consist of several components, depending upon whether manual or one-touch operation is used. Any Lucent Technologies headpiece works in either mode. Headpieces Six different headpieces are available. Each is light, comfortable, and uses a transparent voice tube to eliminate a cumbersome large microphone.
Page 123 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-28 Installing Adjuncts Supra Monaural. This monaural headset has an adjustable headband. It offers a soft, comfortable ear cushion that reduces surrounding noise, making it easier to understand the caller.
Page 124: Loudspeaker Paging Systems
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-29 Installing Adjuncts attached to the telephone. The handset is also attached to the modular base unit. (See Figure 3-21.) OTHER Jack (underside) Headpiece Headpiece Modular...
Page 125 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-30 Installing Adjuncts muti-zone paging configurations that include background music through a Magic on Hold audio source. Bidirectional paging, also called talk-back, is shown in Figure 3-26.
Page 126 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-31 Installing Adjuncts PAGEPAC PLUS OUTPUTS Speaker PAGING INPUT MUSIC D4BU Cord Tu rn of f po w er be in se fo re rti ng re m ov in...
Page 127 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-32 Installing Adjuncts CUSTOMER-SUPPLIED AMPLIFIER OUTPUTS voice coil Speaker PAGE INPUT D4BU Cord 117 VAC HARRIS/ DRACON Model Loop-Start Trunk 22050-900 Adapter D4BU Cord +24V Tu rn...
Page 128 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-33 Installing Adjuncts PAGEPAC 20 OUTPUTS Speaker PAGING INPUT Connection D4BU Block MUSIC Cord 103 A 12345678 Universal Paging Access 103 A Module 4 PT 12345678 5 PR...
Page 129: Merlin Identifier
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-34 Installing Adjuncts MERLIN Identifier MERLIN Identifier allows the use of local telephone company caller identification services to receive, store, and use calling party number information.
Page 130: Music On Hold® And Magic On Hold
(ASCAP), or Broadcast Music Incorporated (BMI). To bypass the release and license requirement, the customer can purchase a Magic on Hold system from Lucent Technologies, which does not require such a license. Figures 3–25 and 3–26 show different background music configurations with...
Page 131 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-36 Installing Adjuncts PAGEPAC 20 OUTPUTS PAGING Speaker INPUT Connection D4BU MUSIC Block Cord Control 103 A Unit 12345678 UNIVERSAL PAGING ACCESS MODULE 103 A 4 PT MUSIC...
Page 132 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-37 Installing Adjuncts PAGEPAC PLUS MUSIC IN AmpliCenter PAGE INPUT 117 VAC D4BU Cord Controller PAGE INPUT SWITCH J101 Zone Expansion Unit D4BU MUSIC Cord PORT...
Page 133: Supplemental Alerts
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-38 Installing Adjuncts Supplemental Alerts Alerting devices notify people working in noisy areas of outside, transferred, and intercom calls. Connect an alert to one of the following: Single-line telephone MLX telephone with an MFM Supplemental Alert Adapter (SAA) and analog multiline telephone...
Page 134: Unsupported Telephones, Adjuncts, And Adapter
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-39 Installing Adjuncts Supplemental Alert Adapter CONTROL TELEPHONE ALERTER UNIT Telephone Conference Transfer Wall Jack Drop Hold Oper Alerter Message HFAI/Mic Speaker- Recall phone Figure 3-27.
Page 135: Single-Line Telephones
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-40 Installing Adjuncts MTR Interface (MTRI) Off-Premises Extension Unit (OPX) System 25 Direct Extension Selector (DXS) Table 3-1 for additional notes on unsupported telephones and adjuncts. Table 3-1.
Page 136 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-41 Installing Adjuncts Table 3-2. Single-Line Telephones Model Description 2500MMGB Basic desk telephone 2554MMGJ Basic wall telephone Basic desk telephone with Message light and Recall button; Recall 2500YMGK button used instead of switchhook for features that require a switchhook flash.
Page 137: Single-Line Telephones In Release 3.0 And Later
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-42 Installing Adjuncts Single-Line Telephones in Release 3.0 and Later In Release 3.0 and later, only single-line telephones with positive disconnect are fully supported as system telephones (any single-line telephones, equipped with a ground-start button if necessary, can be used as PFT telephones).
Page 138: Installing Direct Station Selectors
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-43 Installing Direct Station Selectors Installing Direct Station Selectors The Direct Station Selector (DSS) is an optional piece of telephone equipment. You can connect up to two DSSs to an MLX-28D or MLX-20L telephone that is programmed as an operator console.
Page 139 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-44 Installing Direct Station Selectors To connect a DSS, follow the steps below. If you are connecting two DSSs to the telephone, unpack the second DSS before you start. Adjust the angle of the DSS.
Page 140 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-45 Installing Direct Station Selectors D8AC LINE DSS 1 DSS 2 MLX Telephone D8AC LINE MLX Telephone DSS 1 DSS 2 Figure 3-28. Connecting One or More DSSs Wire the telephone to the DSS unit(s).
Page 141 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-46 Installing Direct Station Selectors AC Power Outlet Wall Jack D6AP Power Supply 400B2 Adapter More Home Menu Inspct MLX-20L Volume Feature Transfer HFAI Conf PQRS...
Page 142 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-47 Installing Direct Station Selectors b. Connect one end of the D6AP cord to the 2-conductor (small) modular jack on the 400B or 400B2 adapter, and plug the other end of the D6AP cord into the modular jack of the 406943837 or 406743419 power supply.
Page 143: Assembling Mlx Telephones
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-48 Assembling MLX Telephones Assembling MLX Telephones You will need to assemble an MLX telephone before connecting it to the control unit. For all other telephones, skip to “Connecting Telephones to the Control Unit.”...
Page 144 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-49 Assembling MLX Telephones Pull Up Away Press Center Tab Figure 3-30. Adjusting or Removing the Deskstand To assemble an MLX telephone, follow the steps below. Remove or adjust the deskstand.
Page 145 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-50 Assembling MLX Telephones Adjunct Cord Channel D4BU Connects to TEL/OTHER 400B Jack Line Line MLX-10 MLX-10 Desk Telephone Wall-Mounted Telephone Figure 3-31. Connecting the Line Cords Connect the line cords.
Page 146 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-51 Assembling MLX Telephones MLX-10 Paper Clip MLX-10 Volume Feature Transfer HFAI Conf PQRS WXYZ Mute Drop Oper Hold Speaker Figure 3-32. Removing the Extension Label Connect the handset.
Page 147 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-52 Assembling MLX Telephones MLX-10 MLX-10 555-1234 Volume Feature Transfer HFAI Conf PQRS WXYZ Mute Drop Oper Speaker Hold Figure 3-33. Labeling the Extension b.
Page 148 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-53 Assembling MLX Telephones MLX-10 MLX-10 Volume Transfer Feature HFAI Conf PQRS WXYZ Mute Drop Oper Speaker Hold Figure 3-34. Removing the Handset Holder MLX-10 MLX-10 Volume...
Page 149 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-54 Assembling MLX Telephones MLX-10 MLX-10 555-1234 Volume Feature Transfer HFAI Conf PQRS WXYZ Mute Drop Oper Speaker Hold Figure 3-36. Replacing the Extension Label Replace the extension label and plastic cover.
Page 150 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-55 Assembling MLX Telephones Jack Plug Jack Guard Mounting Plate 630B Phone Mount Figure 3-37. Mounting the Backplate d. Attach the backplate to the wall; see the instructions provided with the 630B Phonemount.
Page 151 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-56 Assembling MLX Telephones Mounting Plate 630B Figure 3-38. Routing the Cord Through the Backplate f. Plug the free end of the cord into the LINE jack on the back of the telephone.
Page 152: Installing Cordless Or Cordless/Wireless Telephones
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-57 Installing Cordless or Cordless/Wireless Telephones b. Type or write the button assignments on the card. c. Insert the card and replace the plastic cover. Be sure the textured side of the cover is facing you.
Page 153: Connecting Telephones To The Control Unit
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-58 Connecting Telephones to the Control Unit The charging base station requires only a three-prong AC outlet that is not connected to a wall switch. The telephone handset must be within range of the radio base.
Page 154 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-59 Connecting Telephones to the Control Unit If an MLX telephone or analog multiline telephone is in a different building from the control unit, and is within 1000 ft. (305 m) of the control unit, connect the telephone to the control unit, using two In-Range Out-of-Building (IROB) protectors.
Page 155: Wiring A Telephone For Two Voice Pairs
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-60 Connecting Telephones to the Control Unit To avoid introducing power supply noise into system wiring, allow at least 3 in. (7.62 cm) of clearance between the basic carrier’s power supply and any wiring or termination hardware located to the left of the control unit.
Page 156 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-61 Connecting Telephones to the Control Unit Central Office Lines Bridging Adapter (BR-241-B1) EVEN # Station ODD # Line Telephone Figure 3-39. Connecting Two Voice Pairs to a Telephone Using a Bridging Adapter (BR-241-B1)
Page 157: Removing Damaged Connecting Blocks
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-62 Connecting Telephones to the Control Unit Removing Damaged Connecting Blocks In some cases, a connecting block becomes damaged and must be removed. To remove a damaged connecting block, follow the steps below: Remove the wires or the patch cord from the connecting block.
Page 158 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-63 Connecting Telephones to the Control Unit Pliers 788 K1 Retainer Tool Figure 3-40. Removing the Connecting Block...
Page 159 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Telephones and Adjuncts Page 3-64 Connecting Telephones to the Control Unit...
Page 160: Connecting The Control Unit To The Network Interface
MERLIN LEGEND Communications System Release 5.0 MERLIN LEGEND Communications System Release 5.0 Issue 1 Issue 1 Installation Installation 555-650-140 June 1997 June 1997 Connecting the Control Unit to the Network Interface Page 4-1 Connecting the Control Unit to the Network Interface The way you connect the control unit to the network interface depends on the type of network interface that is installed.
Page 161: Wiring
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting the Control Unit to the Network Interface Page 4-2 Wiring Wiring The local telephone company should have installed the network interface (the central office trunks) already. Before you install the system, verify that the network interface is the proper type and that it is within 25 ft.
Page 162 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting the Control Unit to the Network Interface Page 4-3 Wiring NOTE: If you need to connect the trunk cords differently from the instructions on the system forms, record each change on Form 2c, System Numbering: Line/Trunk Jacks.
Page 163: Rj21X Interface
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting the Control Unit to the Network Interface Page 4-4 Wiring When constructing wiring fields between the network interface and the control unit, you must order hardware as individual parts. Do not use Interconnect Wiring or Systimax wiring kits.
Page 164 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting the Control Unit to the Network Interface Page 4-5 Wiring 66-Type Block (RJ21-type) 25-Line Interface Line Tip Ring Phone Number 555-3827 Line 1 555-3828 Line 2 555-3829 Line 3 555-3851 Line 4...
Page 165 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting the Control Unit to the Network Interface Page 4-6 Wiring Building the Wiring Field Build the wiring field between the network interface and the control unit using 110AB1-100JP12 termination blocks with modular jacks and associated hardware.
Page 166 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting the Control Unit to the Network Interface Page 4-7 Wiring AT-8762 D Impact Tool 110 Impact Tool 788J1 788 K1 Retainer Tool Spudger Modular Plug Pressers Figure 4-3. RJ21X Wiring Field Tools To connect the RJ21X network interface to the control unit, follow the steps below.
Page 167 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting the Control Unit to the Network Interface Page 4-8 Wiring If necessary, repeat Steps 1 and 2 for a second column. Run the 25-pair amphenol cable on the RJ21X interface to the termination blocks.
Page 168 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting the Control Unit to the Network Interface Page 4-9 Wiring Test the central office trunks for proper connection. ‘‘Testing Trunks’’, later in this chapter, for instructions. Label the network interface jacks, control unit module jacks, termination blocks, and D2R cords.
Page 169: Rj11 And Rj14 Interfaces
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting the Control Unit to the Network Interface Page 4-10 Wiring RJ11 and RJ14 Interfaces RJ11 and RJ14 interfaces are connected to the control unit similarly. However, note the following differences: RJ11 connects one central office trunk per jack.
Page 170: Rj2Gx Interface
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting the Control Unit to the Network Interface Page 4-11 Wiring CAUTION: Incorrect wiring can damage the ports and cause them to stop functioning. Make sure you use the proper cords. For all GS/LS modules, do the following: Use a D2R cable from an RJ11.
Page 171: Rj48C/X Interface
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting the Control Unit to the Network Interface Page 4-12 Testing Trunks CAUTION: Be careful not to connect tie trunks to GS, LS, or DID ports. Since all the jacks on the termination block are 8-wire jacks, it is possible to interchange tie trunk wires with GS, LS, or DID wires accidentally.
Page 172: Testing Ground-Start Trunks
If adapters and wiring are in working order but you still do not hear a dial tone, notify the Lucent Technologies Service Center acting as the customer’s agent. When you hear a dial tone, dial a known telephone number to verify dialing.
Page 173: Testing Ni-Bri Provisioning
If adapters and wiring are in working order but you still do not hear dial tone, notify the Lucent Technologies Service Center acting as the customer’s agent. If you cannot dial out on any of the trunks, notify the Lucent Technologies Service Center acting as the customer’s agent.
Page 174: Installing The Channel Service Unit
48-V DC power on the trunk. ACCULINK CSUs The Lucent Technologies Paradyne ACCULINK CSUs replace the ESF T1 CSU. They are fully compatible with the ESF units. The ACCULINK CSUs differ from the ESF T1 CSU in the following ways: The ACCULINK front panels include an LCD display and 7-button keypads composed of three functional and four directional keys.
Page 175 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting the Control Unit to the Network Interface Page 4-16 Installing the Channel Service Unit The front-panel LEDs are labeled and colored differently from the ESF T1 CSU. The NETWORK connectors on the rear of the ACCULINK models are 8-pin modular jacks (RJ48C) instead of male 15-pin D-connectors.
Page 176 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting the Control Unit to the Network Interface Page 4-17 Installing the Channel Service Unit ACCULINK NET EQPT OK FAIL TEST SIG OOF ALRM EER SIG OOF ALRM PDV BPV EQPT 3150 NETWORK...
Page 177 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting the Control Unit to the Network Interface Page 4-18 Installing the Channel Service Unit...
Page 178: Installing The Pc, Cat, Or Printer
MERLIN LEGEND Communications System Release 5.0 MERLIN LEGEND Communications System Release 5.0 Issue 1 Issue 1 Installation Installation 555-650-140 June 1997 June 1997 Installing the PC, CAT, or Printer Connecting a PC to the Control Unit Page 5-1 Installing the PC, CAT, or Printer Once you complete the installation procedures presented in the previous chapters, you can connect a Station Message Detail Recording (SMDR) or Call Accounting Terminal (CAT) printer and a personal computer (PC), or a CAT and...
Page 179: Connecting A Pc Within 50 Feet
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the PC, CAT, or Printer Page 5-2 Connecting a PC to the Control Unit Connecting a PC Within 50 Feet Use this procedure to connect a PC to the control unit when the PC is within 50 ft.
Page 180 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the PC, CAT, or Printer Page 5-3 Connecting a PC to the Control Unit Processor Module SMDR Jack ADMIN Jack Tur n er befo inse rting ovin ules AG INPUT EIA-232-D...
Page 181: Connecting A Pc More Than
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the PC, CAT, or Printer Page 5-4 Connecting a PC to the Control Unit Connecting a PC More Than 50 Feet (15.2 m) Away Use this procedure to connect a PC to the control unit when the distance is 50 ft.
Page 182 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the PC, CAT, or Printer Page 5-5 Connecting a PC to the Control Unit To connect a PC 50 ft. (15.2m) or more distant, follow the steps below. Figure 5-2.
Page 183 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the PC, CAT, or Printer Page 5-6 Connecting a PC to the Control Unit Processor Module SMDR Jack ADMIN Jack 355AF Adapter Crossover Cable EIA-232-D Tu rn er bef ins ert ing or...
Page 184: Connecting A Cat To The Control Unit
You can connect any 1200-bpi serial printer set at no parity and one stop bit. If necessary, consult the printer’s manual to ensure that these settings are in effect. The system supports the following Lucent Technologies printers: Lucent Technologies 572 Printer...
Page 185 Lucent Technologies Applications Printer NOTE: The Lucent Technologies 570 printer is not compatible with the system. Printer connection varies depending on the printer model, whether the printer is grounded on the same AC outlet as the control unit, and whether the printer is within 50 ft.
Page 186: Connecting A Cat And Printer On The Same Ac Outlet
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the PC, CAT, or Printer Page 5-9 Connecting a Printer to the Control Unit Connecting a CAT and Printer on the Same AC Outlet Use this procedure to connect a CAT and CAT serial printer into the same AC outlet as the control unit, provided the CAT is fewer than 14 ft.
Page 187: Connecting A Cat And Printer On A Different Ac Outlet
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the PC, CAT, or Printer Page 5-10 Connecting a Printer to the Control Unit CAT PLUS Connections Using Same AC Outlet D8W-87 CAT PLUS Terminal SMDR Port Long Cord Z200A Filter...
Page 188 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the PC, CAT, or Printer Page 5-11 Connecting a Printer to the Control Unit NOTE: If you are installing the printer in a different room than the control unit, make sure that both locations have working wall outlets and wall jacks, and that the building wiring has been connected so that the wall jacks in each location connect with each other.
Page 189 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the PC, CAT, or Printer Page 5-12 Connecting a Printer to the Control Unit Follow the steps below to make the connections at the control unit. Refer to Figure 5-4 throughout the procedure.
Page 190: Unit Connections
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the PC, CAT, or Printer Page 5-13 Connecting a Printer to the Control Unit CAT PLUS Connections Using Z3A2 ADU With Different AC Outlets M8AJ-87 Equivalent *ADU Arrangements* To Z3A4 ADU MERLIN Male...
Page 191 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the PC, CAT, or Printer Page 5-14 Connecting a Printer to the Control Unit To make the connections at the printer, follow the steps below. See Figure 5-4.
Page 192: Connecting A Printer Within 50 Feet (15.2 M)
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the PC, CAT, or Printer Page 5-15 Connecting a Printer to the Control Unit Connecting a Printer Within 50 Feet (15.2 m) If the printer is within 50 ft. (15.2 m) of the control unit and is connected to the same 117-V AC branch as the control unit, use this procedure to connect a printer to the control unit.
Page 193 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the PC, CAT, or Printer Page 5-16 Connecting a Printer to the Control Unit Processor Module SMDR Jack Z200A Tu rn er bef ins ert ovi ng mo dul Filter AG INPUT...
Page 194: Connecting A Printer 50 Feet (15.2 M) Or More Away
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the PC, CAT, or Printer Page 5-17 Connecting a Printer to the Control Unit Connecting a Printer 50 Feet (15.2 m) or More Away Use this procedure to connect a printer to the control unit if the following conditions apply: The printer is not a CAT printer connected to a CAT.
Page 195 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the PC, CAT, or Printer Page 5-18 Connecting a Printer to the Control Unit 248B adapter D8W cords D6AP power cord EIA-232-D cable 4-pair plug-ended cable To connect a printer 50 ft. (15.2 m) or more away from the control unit, follow the steps below.
Page 196 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the PC, CAT, or Printer Page 5-19 Connecting a Printer to the Control Unit Processor Module Z200A EMI Filter 355AF Adapter EIA Crossover Cable Tu rn po we ins er r be for e...
Page 197 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the PC, CAT, or Printer Page 5-20 Connecting a Printer to the Control Unit 248B Adapter 2012D Transformer Transformer with 248B Adapter D6AP Cord Figure 5-7. Connecting the 248B Adapter and the 2012D Transformer Plug the other end of the D6AP cord into the 2012D-50M transformer.
Page 198: Setting Printer Options And Dip Switches
Setting Printer Options and DIP Switches If the customer has an Lucent Technologies 572, Lucent Technologies 475/476, CAT, or Lucent Technologies Applications printer, use this section to set up printer options. If another type of serial printer is being used, review these setup options for guidance and consult the manual for the printer.
Page 199 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the PC, CAT, or Printer Page 5-22 Connecting a Printer to the Control Unit Table 5-1. Lucent Technologies 572 Printer Options Function Menu Status FORM LENGTH LQ or NLQ BUZZER FONT BUILT-“IN”...
Page 200 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the PC, CAT, or Printer Page 5-23 Connecting a Printer to the Control Unit Table 5–1, Continued Function Menu Status CHAR. SET (G0, GL) CHAR. SET (G1, GR) CHAR.
Page 201 Installation 555-650-140 June 1997 Installing the PC, CAT, or Printer Page 5-24 Connecting a Printer to the Control Unit Table 5-2. Lucent Technologies 475/476 Printer DIP Switch Settings Switch 1 Switch 2 Switch 21 DIP 1-Open DIP 1-Open DIP 1-Open...
Page 202 Issue 1 Installation 555-650-140 June 1997 Installing the PC, CAT, or Printer Page 5-25 Connecting a Printer to the Control Unit Table 5-3. Lucent Technologies Printer DIP Switch Settings Switch 1 Switch 2 Control Switch DIP 1-On DIP 1-On DIP 1-Off...
Page 203 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing the PC, CAT, or Printer Page 5-26 Connecting a Printer to the Control Unit...
Page 204: Connecting Data Equipment
MERLIN LEGEND Communications System Release 5.0 MERLIN LEGEND Communications System Release 5.0 Issue 1 Issue 1 Installation Installation 555-650-140 June 1997 June 1997 Connecting Data Equipment Data Stations Page 6-1 Connecting Data Equipment This chapter explains how to set up data stations. A data station sends and/or receives data.
Page 205 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting Data Equipment Page 6-2 Data Stations Table 6-1. Data Station Configurations Type of Telephone GPA or Station (for voice) Analog voice Analog multiline Modem Terminal, PC, fax (cannot and modem telephone and dial), optical scanner, or...
Page 206: Modem Data Stations
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting Data Equipment Page 6-3 Data Stations NOTE: The analog voice and modem data station requires a bridging adapter to connect the telephone to the two adjacent analog extension jacks. The terminal adapter data-only station requires a terminating resistor adapter to connect the terminal adapter to the MLX extension jack.
Page 207: Terminal Adapter Data Stations
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting Data Equipment Page 6-4 Data Stations Terminal Adapter Data Stations A terminal adapter data station uses a 7500B or ExpressRoute data module to convert MLX voice signals and DTE digital signals to the digital transmission signaling standard, so that it can send and receive digital signals.
Page 208: Analog Voice And Modem Data Stations
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting Data Equipment Page 6-5 Analog Voice and Modem Data Stations Analog Voice and Modem Data Stations Figure 6-1 shows the equipment configuration for an analog voice and modem data station.
Page 209 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting Data Equipment Page 6-6 Analog Voice and Modem Data Stations Make sure that the modem has settings for speed and parity that are compatible with those of the data terminal. If you are not sure, see the customer’s system manager or the documentation packaged with the modem, data communications software, and data terminal.
Page 210 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting Data Equipment Page 6-7 Analog Voice and Modem Data Stations 408, 408 GS/LS, or 008 Module Two adjacent Analog Extension jacks CAUTION TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES D8W cord...
Page 211: Modem Data-Only Stations
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting Data Equipment Page 6-8 Modem Data-Only Stations Modem Data-Only Stations Figure 6-2 shows the equipment configuration for a modem data-only station. To set up a modem data-only station, follow the steps below: If using an external modem, use an EIA-232-D cable to connect the modem to the serial port on the data terminal.
Page 212 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting Data Equipment Page 6-9 Modem Data-Only Stations 008 OPT Module 012 Module Tip Ring Extension jack CAUTION TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES AC Outlet D4BU cord LINE jack...
Page 213: Mlx Voice And Modem Data Stations
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting Data Equipment Page 6-10 MLX Voice and Modem Data Stations MLX Voice and Modem Data Stations Figure 6-3 shows the equipment configuration for an MLX voice and modem data station.
Page 214 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting Data Equipment Page 6-11 MLX Voice and Modem Data Stations To set up a modem data and MLX voice station, follow the steps below: Use an EIA-232-D cable to connect the serial port on the data terminal to the modem.
Page 215: Mlx Voice And Terminal Adapter Data Stations
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting Data Equipment Page 6-12 MLX Voice and Terminal Adapter Data Stations MLX Voice and Terminal Adapter Data Stations Figure 6-4 shows the equipment configuration for MLX voice and terminal adapter data station.
Page 216 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting Data Equipment Page 6-13 MLX Voice and Terminal Adapter Data Stations Connect the terminal adapter to the MLX telephone. a. Plug one end of a D8W cord into the PHONE jack on the terminal adapter.
Page 217: Terminal Adapter Data-Only Stations
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting Data Equipment Page 6-14 Terminal Adapter Data-Only Stations Connect the terminal adapter data module to the control unit. a. Plug one end of a D8W cord into the LINE jack on the terminal adapter.
Page 218 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting Data Equipment Page 6-15 Terminal Adapter Data-Only Stations Plug the WP90110-L7 power supply cord into the POWER receptacle on the terminal adapter. Use a 440A4 terminating resistor adapter to connect the terminal adapter to the control unit.
Page 219 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting Data Equipment Page 6-16 Terminal Adapter Data-Only Stations 008 MLX or 408 GS/LS-MLX Module Extension jack CAUTION TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES D8W cord 440A4 (100 ) Terminating Resistor Adapter...
Page 220: Video Conferencing Data Stations
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting Data Equipment Page 6-17 Video Conferencing Data Stations Video Conferencing Data Stations You can use the terminal adapter with a Multipurpose Enhancement Board for synchronous data communication. This type of station allows data transmission at speeds of 56 or 64 kbps.
Page 221 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting Data Equipment Page 6-18 Video Conferencing Data Stations Two Shore Microsystems SM-100EIA-232/V.35 converters (or equivalent) Cables: — Two male/male EIA-232-D cables, 8 ft. (24 m), to connect the PORT 1 connectors on the terminal adapters to the EIA-232/V.35 converters —...
Page 222 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting Data Equipment Page 6-19 Video Conferencing Data Stations 008 MLX or 408 GS/LS-MLX Module 100D Module D8W cord Two MLX extension jacks B8ZS DS1 line/trunk jack LINE jack cord Setting D8W cord...
Page 223 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting Data Equipment Page 6-20 Video Conferencing Data Stations To set up the video conferencing configuration, follow the steps below. See Figure 6-6. Plug one end of a D8W cord into the LINE jack on each of the terminal adapter.
Page 224: Terminal Adapter And Csu Settings
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting Data Equipment Page 6-21 Video Conferencing Data Stations c. Use the DB-37 cables to connect the EIA-232/V.35 converters to the video codec’s V.35 communication ports. See the documentation packaged with the video codec for instructions.
Page 225 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Connecting Data Equipment Page 6-22 Video Conferencing Data Stations...
Page 226: Initializing And Testing The System
MERLIN LEGEND Communications System Release 5.0 MERLIN LEGEND Communications System Release 5.0 Issue 1 Issue 1 Installation Installation 555-650-140 June 1997 June 1997 Initializing and Testing the System Initializing the System Page 7-1 Initializing and Testing the System When you have finished installation, you are ready to initialize the system as described in this chapter.
Page 227: Programming Guides
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Initializing and Testing the System Page 7-2 Initializing the System Programming Guides The following guides are available to assist you: Programming Summary for quick-reference procedures (document number 555-630-111) System Programming for detailed procedures (document number 555-630-140, in the binder accompanying this one) System Programming and Maintenance (SPM) for detailed SPM...
Page 228: Setting The Time And Date
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Initializing and Testing the System Page 7-3 Setting the Time and Date Use SPM and the system programming disk to perform the Restore procedure. See System Programming and Maintenance (SPM) for instructions. NOTE: You must restore the system using either the system programming (or backup) disk or memory card whenever a frigid start (System Erase)
Page 229 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Initializing and Testing the System Page 7-4 Testing the System If you hang up during any of these procedures, test mode ends automatically. Keep the following in mind when using the speakerphone: If the Mute button is pressed before the Speaker button, the Mute LED cannot be turned off;...
Page 230: Testing Mlx Display Telephones
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Initializing and Testing the System Page 7-5 Testing the System To test the red Message light, press a fixed-feature button without an LED (such as Transfer, Conf, or Drop) or any dialpad button. The Message light should turn off.
Page 231: Testing Telephones For Dial Tone
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Initializing and Testing the System Page 7-6 Testing the System Dial . Press the switchhook quickly. 123456789*0# You should hear a confirmation tone. Hang up. The control unit should send a ring burst and the Message light on the 2500 telephone should turn on.
Page 232: Testing Analog Multiline And Single-Line Telephones
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Initializing and Testing the System Page 7-7 Testing the System Testing Analog Multiline and Single-Line Telephones To test the basic operation of analog multiline and single-line telephones, follow the steps below: If you are testing a multiline telephone, press an ICOM or SA button.
Page 233: Testing Ground-Start And Loop-Start Trunks (Hybrid/Pbx Systems Only)
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Initializing and Testing the System Page 7-8 Testing the System Testing Ground-Start and Loop-Start Trunks (Hybrid/PBX Systems Only) To test the GS and LS outgoing and incoming trunks at a telephone, follow the steps below: Dial followed by the trunk ID number (01 through 80).
Page 234: Testing Tie Trunks
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Initializing and Testing the System Page 7-9 Testing the System Testing Tie Trunks Before you test tie trunks, make sure that the tie trunks for the system are connected and properly programmed.
Page 235 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Initializing and Testing the System Page 7-10 Testing the System To test incoming automatic-start tie-trunks, follow the steps below: At the far-end tie-trunk site, have someone pick up the handset and dial a tie trunk assigned to a button on your telephone.
Page 236 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Initializing and Testing the System Page 7-11 Testing the System Testing Two-Way Dial-Repeating Tie Trunks For two-way dial-repeating tie trunks, perform both the incoming and outgoing dial-repeating tie trunk tests. Testing Incoming Dial-Repeating Tie Trunks Perform this test for dial-repeating tie trunks that are two-way or incoming only.
Page 237: Testing Bri Trunks
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Initializing and Testing the System Page 7-12 Testing the System Pick up the handset. (In Hybrid/PBX systems with pooled tie trunks, press an SA button and dial the pool dial-out code.) The green LED next to the selected button lights.
Page 238 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Initializing and Testing the System Page 7-13 Testing the System If any feature does not work properly, check system programming. You can run these tests easily from an MLX telephone or an analog multiline telephone. ARS and SMDR Tests If ARS patterns have been programmed, you can test routing by placing toll calls and checking the trunk indicated on the SMDR printout.
Page 239 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Initializing and Testing the System Page 7-14 Testing the System At the ringing telephone, have someone pick up the handset and verify that you have good two-way communication. Repeat Steps 2 and 3 for each calling group.
Page 240: Testing The Dss
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Initializing and Testing the System Page 7-15 Testing the System Pick up the handset at the covering telephone and verify that you have good two-way communication. Hang up the handset at the covering telephone. Check both Individual and Group Coverage.
Page 241: Testing The Dictation System
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Initializing and Testing the System Page 7-16 Testing the System Test telephones that are programmed for Night Service with Outward Restriction. a. Pick up a handset on a restricted telephone and verify that outside calls are not allowed.
Page 242: Testing Music On Hold
American Society of Composers, Artists, and Producers (ASCAP) or Broadcast Music Incorporated (BMI). Or the customer can purchase a Magic-on-Hold system, which does not require that you obtain such a license, from Lucent Technologies.
Page 243: Testing The Power Failure Transfer Jacks
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Initializing and Testing the System Page 7-18 Testing the System Testing the Power Failure Transfer Jacks To test a power failure transfer (PFT) jack for proper operation, you must assign the outside line numbers to the module’s line/trunk jacks and the trunks must be operational.
Page 244: Testing Touch-Tone Receivers
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Initializing and Testing the System Page 7-19 Testing the System If the telephone is connected to a GS trunk, push the GS button attached to the telephone again. Dial an outside number—make sure someone can answer the call.
Page 245: Installing The Control Unit's Housing
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Initializing and Testing the System Page 7-20 Installing the Control Unit’s Housing Dial 123456789*0# . You should hear a dual-tone multifrequency (DTMF) signal as each button is pressed. When you finish dialing, you should hear a 3-beep confirmation tone.
Page 246 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Initializing and Testing the System Page 7-21 Installing the Control Unit’s Housing Top cover Empty module Figure 7-2. Installing the Control Unit Top Cover...
Page 247: Installing The Front Cover
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Initializing and Testing the System Page 7-22 Installing the Control Unit’s Housing Installing the Front Cover To install the front cover, see Figure 7-3 and follow these steps: Hook the top of the front cover onto the top cover.
Page 248: Installing Applications
Stand-alone products — Call Accounting Terminal (CAT) CAT Business (CAT/B) CAT Hospitality (CAT/H) — MERLIN PFC Telephone — Lucent Technologies Attendant — MERLIN MAIL — CONVERSANT DOS-based products — Call Accounting System (CAS) for the MERLIN LEGEND Communications System...
Page 249: Voice Messaging Systems And Touch-Tone Receivers
See Appendix A following Maintenance and Troubleshooting for more information. Voice Messaging Systems and Touch-Tone Receivers The following applications are voice messaging systems (VMSs): MERLIN MAIL Voice Messaging System Lucent Technologies Attendant AUDIX Voice Power IS III Automated Document Delivery System (ADDS)
Page 250: Considerations
Considerations You must connect applications that use mode codes to integrated VMI ports. Applications that do not use mode codes, such as Lucent Technologies Attendant, connect to generic VMI ports. The T/R ports on 012 or 016 basic telephone modules are programmed as either generic VMI or integrated VMI.
Page 251: Automated Document Delivery System
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Applications Page 8-4 Automated Document Delivery System Automated Document Delivery System Automated Document Delivery System (ADDS) is a computer-based system for faxing documents. ADDS stores the documents in a database and automatically faxes them, on request, 24 hours a day.
Page 252: Call Accounting System
Lucent Technologies 705 MT Multitasking Terminal Lucent Technologies 6386/SX WGS (or compatible) with ProComm Plus software. See the Lucent Technologies Automated Document Delivery System (ADDS) Administrator’s Guide for installation instructions. Call Accounting System Call Accounting System (CAS) is ideal for medium and large companies that want to manage telephone usage and control costs by tracking calls placed from and received by the system.
Page 253: Hardware And Software Requirements
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Applications Page 8-6 Call Accounting System Hardware and Software Requirements A typical CAS Plus V3 system consists of the following: An approved DOS PC with: — 640K RAM —...
Page 254 Mark-IV board with four RJ45 connections for direct switch hookup For remote diagnostics, a Remote Maintenance Board If a modem is used, an Lucent Technologies COMSPHERE 3830 or compatible If you are using the 9-pin port on your PC for the direct switch connection, you need a DB9-to-modular adapter An RJ45 modular cable to connect the PC’s COM1 port with the control...
Page 255: Cas Documentation
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Applications Page 8-8 Call Accounting Terminal CAS Documentation Call Accounting System Plus V3 Installation Call Accounting System Plus V3 Administration and Operation Call Accounting System for Windows Installation, Administration, and Operation Call Accounting Terminal Call Accounting Terminal (CAT) Plus is a stand-alone application that provides accurate and flexible call accounting at a low cost.
Page 256: Hardware Requirements
The following hardware is required for CAT installation: Call Accounting Terminal, CAT Plus Serial printer (Lucent Technologies CAT Printer is recommended) connected by a Z200A EMI cable to the PRINTER jack of the CAT D8W cord and 355AF adapter connecting the SMDR port on the...
Page 257: Considerations
Up to four CMS external alerts can be used for agents and supervisors. For example, an alert sounds if the number of calls waiting to be answered nears a programmed threshold. Lucent Technologies Attendant can be used to direct callers to the appropriate CMS group.
Page 258: Hardware And Software Requirements
Society of Composers, Artists, and Producers (ASCAP) or Broadcast Music Incorporated (BMI). Or the customer can purchase a Magic-on-Hold system, which does not require that you obtain such a license, from Lucent Technologies. Hardware and Software Requirements The following hardware and software are required for CMS installation: An approved PC with 640K RAM, 3.5-inch floppy disk drive, and a...
Page 259: Cms Documentation
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Applications Page 8-12 CONVERSANT See the CMS documentation for a list of optional hardware that you can use with CMS. CMS comes with a hardware installation checklist and information on installing the CMS software, creating an agent directory, programming lines and groups, and testing and managing calls.
Page 260: Considerations
A diskette drive controller and fixed disk drive interface also are integrated on the main board. A Video Graphics Array (VGA) video display controller and a tape drive controller are provided on separate add-in boards. Lucent Technologies UNIX System V version 3.2.2...
Page 261: Conversant Intro Documentation
Products that are connected through a voice port must be properly restricted to prevent toll fraud. See Appendix A in Maintenance and Troubleshooting for more information. Considerations IS III uses Lucent Technologies UNIX System V, Release 3.2.2. For AUDIX Voice Power, program the loop-start ports for reliable far-end disconnect.
Page 262: Hardware Requirements
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Applications Page 8-15 Integrated Solution III For AUDIX Voice Power, you cannot use an 008 OPT module. If IS III includes AUDIX Voice Power (or Fax Attendant) when users receive voice mail (or fax mail) messages, the Message LEDs on their telephones light (as long as a mailbox or fax mailbox has been assigned to each of those telephones).
Page 263 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Applications Page 8-16 Integrated Solution III The Master Controller III is a tower 20-MHz 486-SX PC with six available EISA bus slots (with the tape drive installed). It has 8 MB of RAM memory, either 200- or 500-MB hard disk drive, and a 250-MB streaming tape drive.
Page 264: Lucent Technologies Attendant
You cannot connect Lucent Technologies Attendant to a system that operates in Behind Switch mode. You cannot connect Lucent Technologies Attendant to a system that has an AUDIX application or a voice mail system installed. You can connect a maximum of four Attendants to the system.
Page 265: Hardware Requirements
16 jacks on an 016 basic telephone module for Lucent Technologies Attendants. If you use all eight jacks on an 012 module for Lucent Technologies Attendant, you cannot connect any other devices to the module. When using fewer than eight jacks on the 012 module, you can use the remaining jacks for tip/ring devices.
Page 266: Considerations
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Applications Page 8-19 MERLIN MAIL The number of incoming trunks and subscribers programmed for Automated Attendant service and the number of busy-hour calls determine how many MERLIN MAIL Voice Messaging System jacks are required for the user’s system.
Page 267: Hardware Requirements
MERLIN MAIL fails to transfer calls Calls fail to ring or go to coverage prematurely Message-waiting lights fail to light MERLIN MAIL and Lucent Technologies Attendant should not be used on the same system. Programming of MERLIN MAIL is done through a touch-tone interface.
Page 268: Merlin Pfc
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Applications Page 8-21 MERLIN PFC Modem cable with a 9-pin connector at one end and a 25-pin connector at the other end to connect the remote maintenance device to the serial port on the MERLIN MAIL Voice Messaging System unit D4BU modular cords (two for a 2-port system or four for a 4-port system, plus one for the remote maintenance device)
Page 269: Hybrid/Pbx And Key Modes
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Applications Page 8-22 MERLIN PFC You should remove the Voice Announce feature from the fax extension. If the dedicated fax line is shared for outgoing calls only, you must program the Ringing option to No Ring at every extension except the MERLIN PFC fax extension.
Page 270: Hardware Requirements
DOS PC and the system through an MLX-28D, MLX-20L, or MLX-10DP telephone: Lucent Technologies Call. A card file application that enables a user to maintain names, addresses, telephone numbers, and other information.
Page 271: Considerations
Installing Applications Page 8-24 PassageWay Direct Connect Solution Lucent Technologies Buzz. An application that enables users to manage incoming calls (answer, hold, or drop) and view the calling party number (Caller ID) for each incoming call at their telephones. Considerations MERLIN LEGEND Communications System Release 3.0 or later is required for...
Page 272: System Programming And Maintenance (Spm)
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Applications Page 8-25 System Programming and Maintenance (SPM) — A Windows-compatible pointing device (a mouse or trackball is recommended) Microsoft Windows, version 3.1 or later PassageWay adapter 9-pin to 25-pin adapter for 9-pin serial ports 4-ft., 4-pair, keyed modular telephone cord (D8AC) For more information, consult PassageWay Solution User’s Guide.
Page 273: Hardware Requirements
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Applications Page 8-26 System Programming and Maintenance (SPM) A printer connected to the PC with SPM can print system programming reports. Reports can also be sent to the printer that is connected to the SMDR port on the control unit.
Page 274: Installing A Cti Link
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Applications Page 8-27 Installing a CTI Link Installing a CTI Link There are two procedures in this section: how to add a CTI link to the MERLIN LEGEND Communications System—a new installation , and how to get a CTI link working again after a link shutdown—a link reinstatement .
Page 275 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Applications Page 8-28 Installing a CTI Link These steps should be followed in order. Step 2 cannot come before Step 1, or System Programming will fail (procedure error beeps). Install MERLIN LEGEND hardware.
Page 276: Link Reinstatement
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Applications Page 8-29 Installing a CTI Link Refer to the MERLIN LEGEND Network Manager’s Guide for instructions. At this point the CTI link should be operational. Link Reinstatement The considerations and hardware requirements for a link reinstatement are the same as those for a new installation since this procedure is used only after a link shutdown.
Page 277 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Installing Applications Page 8-30 Installing a CTI Link...
Page 278: Upgrading The System
MERLIN LEGEND Communications System Release 5.0 MERLIN LEGEND Communications System Release 5.0 Issue 1 Issue 1 Installation Installation 555-650-140 June 1997 June 1997 Upgrading the System Upgrading to Release 5.0 Page 9-1 Upgrading the System WARNING: System upgrades should be performed by qualified technicians or service personnel only.
Page 279: Upgrading To Release 4.2
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Upgrading the System Page 9-2 Upgrading to Release 4.2 Both of the following: — Release 3.0 or later processor module that is flash card capable (when converting from Release 2.1 or earlier). —...
Page 280: Upgrading To Release 4.0
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Upgrading the System Page 9-3 Upgrading to Release 4.0 SPM Version 5.15 or later to back up and convert system programming information and to restore system programming information after the Release 4.0 processor module has been installed.
Page 281: Backing Up System Programming
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Upgrading the System Page 9-4 Backing Up System Programming To upgrade the control unit, follow the steps below: If the current system programming is to be used in the upgraded system, back up system programming.
Page 282 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Upgrading the System Page 9-5 Backing Up System Programming To back up system programming from Release 1.0 or 1.1 , you can use any version of SPM (1.16 is recommended). To back up system programming from Release 2.0 , you must use SPM version 2.09 or higher.
Page 283: Removing The Control Unit Housing
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Upgrading the System Page 9-6 Removing the Control Unit Housing Removing the Control Unit Housing Remove the control unit housing as described below. See Figure 9-1. For a MERLIN II or a MERLIN LEGEND (Release 2.1 or later) Communications System: 1.
Page 284 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Upgrading the System Page 9-7 Removing the Control Unit Housing MERLIN II and MERLIN LEGEND 2.1 and later Communications System MERLIN LEGEND 2.0 and earlier Communications System Housing Clip Housing Figure 9-1.
Page 285: Powering Down The System
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Upgrading the System Page 9-8 Powering Down the System Powering Down the System You may need to power down the system to add upgraded equipment to the carrier. CAUTION: Follow these steps in the exact sequence.
Page 286 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Upgrading the System Page 9-9 Powering Down the System -48 VDC Auxiliary Power Auxiliary Input Power Unit INPUT POWER Input -48 VDC Power Cord Ferrite Ground Cores Wire AUX Power Unit Outlet AC Power Cord...
Page 287: Upgrading The Control Unit
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Upgrading the System Page 9-10 Upgrading the Control Unit Upgrading the Control Unit Do not remove any of the existing carriers. Refer to the Control Unit Diagram on the flip side of System Planning Form 1.
Page 288 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Upgrading the System Page 9-11 Upgrading the Control Unit Replace the processor module. See Figure 9-3. Then go to Step 7. NOTE: If the processor module is to be modified for Key mode, perform Step 4 through Step 10 of “Modifying the Processor for Key Mode”...
Page 289 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Upgrading the System Page 9-12 Upgrading the Control Unit Figure 9-3. Removing a Module from the Carrier...
Page 290: Replacing The Housing Clips
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Upgrading the System Page 9-13 Upgrading the Control Unit Replacing the Housing Clips Remove the housing clips from the right side of the module. a. Remove the rightmost module from the control unit. See “Removing a Module”...
Page 291 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Upgrading the System Page 9-14 Upgrading the Control Unit Figure 9-4. Replacing a Module in the Carrier Remove the clips from the left side of the control unit as you did in Step 1;...
Page 292: Modifying The Processor For Key Mode
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Upgrading the System Page 9-15 Modifying the Processor for Key Mode Modifying the Processor for Key Mode To modify the processor for Key mode in Release 3.0 and later, follow the steps below.
Page 293 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Upgrading the System Page 9-16 Modifying the Processor for Key Mode Release Each Catch on Module Remove Cover Processor PROCESSOR MODULE Figure 9-5. Removing the Processor Module Cover...
Page 294 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Upgrading the System Page 9-17 Modifying the Processor for Key Mode Lift Circuit board Up and Over Processor PROCESSOR MODULE Figure 9-6. Removing the Processor Module Circuit Board Holding the processor circuit board at each end, lift it up and turn it over and away from you.
Page 295 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Upgrading the System Page 9-18 Modifying the Processor for Key Mode PROCESSOR CIRCUIT BOARD Front Rear CLOSED OPEN (KEY) (PBX) Figure 9-7. Changing the Key Mode Switch Position to Closed...
Page 296: Completing The Upgrade
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Upgrading the System Page 9-19 Completing the Upgrade Completing the Upgrade Perform a frigid start (System Erase) to ensure that all system programming is returned to default values. from the SPM Maintenance menu: System Erase (Line 5, left...
Page 297 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Upgrading the System Page 9-20 Upgrading from the MERLIN II Communications System Replace old modules and add new modules as specified on the Control Unit Diagram of Form 1, System Planning. Chapter 2, ‘‘Installing the Control Unit’’...
Page 298: Replacing The Control Unit Housing
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Upgrading the System Page 9-21 Replacing the Control Unit Housing Replacing the Control Unit Housing Chapter 2, ‘‘Installing the Control Unit’’, for instructions on replacing the control unit housing for Release 2.1 and later. Release 2.0 or Earlier To install the control unit housing, follow the steps below.
Page 299 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Upgrading the System Page 9-22 Replacing the Control Unit Housing FRONT PANEL MERLIN LEGEND LINE UP WITH THE SEMICIRCLE ON INSIDE OF FRONT PANEL SLIDE TONGUES IN AND PUSH FRONT PANEL UP Figure 9-8.
Page 300: System Numbering Forms
MERLIN LEGEND Communications System Release 5.0 MERLIN LEGEND Communications System Release 5.0 Issue 1 Issue 1 Installation Installation 555-650-140 June 1997 June 1997 System Numbering Forms Page A-1 System Numbering Forms When you change any existing trunk or extension wiring, record information about the wiring on the appropriate system numbering form.
Page 301: Form 2A, System Numbering: Extension Jacks
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 System Numbering Forms Page A-2 Form 2a, System Numbering: Extension Jacks Form 2a, System Numbering: Extension Jacks Renumber System* 2-Digit Selected Extension Numbers 3-Digit Set Up Space 2-Dig 3-Dig.
Page 302 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 System Numbering Forms Page A-3 Form 2a, System Numbering: Extension Jacks The number in the logical ID column refers to the number of the extension jack in the control unit. 1.
Page 303: Form 2B, System Numbering: Digital Adjuncts
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 System Numbering Forms Page A-4 Form 2b, System Numbering: Digital Adjuncts Form 2b, System Numbering: Digital Adjuncts Factory-Set Pass. Telephone Person, Location, Log. Set Up 3-digit 2-digit Renumber to Adjuncts Ext.
Page 304: Form 2C, System Numbering: Line/Trunk Jacks
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 System Numbering Forms Page A-5 Form 2c, System Numbering: Line/Trunk Jacks Form 2c, System Numbering: Line/Trunk Jacks Music On Hold, Line/Trunk No. __________ Source __________ Maintenance Alarm, Line/Trunk No. ____________________ Loudspeaker Page, Line/Trunk No(s).
Page 305: Form 2D, System Numbering: Special Renumbers
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 System Numbering Forms Page A-6 Form 2d, System Numbering: Special Renumbers Form 2d, System Numbering: Special Renumbers Group Calling Pools* Factory-Set Renumber (Form 7d) Factory-Set Renumber (Form 2c) Number Group ID Number...
Page 306: Unit Load Calculation Worksheet
MERLIN LEGEND Communications System Release 5.0 MERLIN LEGEND Communications System Release 5.0 Issue 1 Issue 1 Installation Installation 555-650-140 June 1997 June 1997 Unit Load Calculation Worksheet Page B-1 Unit Load Calculation Worksheet If you determine that you need to recalculate the unit load for any carrier, use the instructions on the following worksheet.
Page 307: Unit Load Worksheet
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Unit Load Calculation Worksheet Page B-2 Unit Load Worksheet Unit Load Worksheet 1. Number of modules in carrier (excluding power supply and processor: __________ If fewer than five, power is adequate. If five or six, continue to Step 2.
Page 308 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Unit Load Calculation Worksheet Page B-3 Unit Load Worksheet 5. Calculate the estimated unit loads. Module Unit Load = Total 12.0 008 MLX 13.5 008 OPT 12.8 100D 400 EM 400 GS/LS/TTR 12.0...
Page 309 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Unit Load Calculation Worksheet Page B-4 Unit Load Worksheet 6. Calculate the actual carrier unit load. Unit Load = Total Hybrid/PBX or Equipment Modified Square Network Access Lines GS/LS Telephones MLX-5...
Page 310 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Unit Load Calculation Worksheet Page B-5 Unit Load Worksheet Unit Load = Total Hybrid/PBX or Equipment Modified Square Telephones ( continued ) 34-Button Basic 34-Button DLX 34-Button BIS 34-Button BIS/DIS Single-Line Telephone Optional Equipment...
Page 311 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Unit Load Calculation Worksheet Page B-6 Unit Load Worksheet 7. Try to exchange modules between carriers to reduce the unit loads to 54. (Remember that the 100D, 400, 400 GS/LS/TTR, 800 GS/LS-ID, 800, 800 NI-BRI, and 800 GS/LS modules have unit loads of 0.0.) Repeat Steps 1 through 6 to recalculate unit loads for the new configuration.
Page 312 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Unit Load Calculation Worksheet Page B-7 Unit Load Worksheet 8. Calculate the unit loads for slots 5 and 6 of the carrier. Unit Load = Total Hybrid/PBX or Equipment Modified Square...
Page 313 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Unit Load Calculation Worksheet Page B-8 Unit Load Worksheet Unit Load = Total Hybrid/PBX or Equipment Modified Square Optional Equipment EICON board (CTI link interface board in Net- ware server.) Direct Station Selector General Purpose...
Page 314 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Unit Load Calculation Worksheet Page B-9 Unit Load Worksheet 9. Try to exchange modules between carriers to reduce the unit loads for slots five and six through 27. (Remember that the 100D, 400, 400 GS/LS/TTR, 800 GS/LS-ID, 800, 800 NI-BRI, and 800 GS/LS modules have unit loads of 0.0.) Repeat Steps 1 through 8 to recalculate unit loads for new configuration.
Page 315 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Unit Load Calculation Worksheet Page B-10 Unit Load Worksheet...
Page 316 Issue 1 MERLIN LEGEND Communications System Release 5.0 June 1997 Installation 555-650-140 Glossary Page GL-1 Glossary 7500B data module ISDN terminal adapter. 7500B data station ISDN terminal adapter data station account code Code used to associate incoming and outgoing calls with corresponding accounts, employees, projects, and clients.
Page 317 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-2 adjunct Optional equipment used with the communications system, such as an alerting device or modem that connects to a multiline telephone or to an extension jack.
Page 318 Page GL-3 ASCAP (American Society of Composers, Artists, and Pro- ducers) (Lucent Technologies Switched Network) Lucent Technologies telecommunications services provided through an Integrated Digital Services Network Pri- mary Rate Interface (ISDN-PRI) trunk, Accune t switched digital service, Megacom , Megacom 800 , Software Defined Network ( SDN ), Multiquest, and Shared Access for Switch Services (SASS).
Page 319 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-4 Automatic Line Selection Automatic Number Identification automatic ring- automatic-start tie trunk. down tie-trunk Automatic Route See ARS. Selection automatic-start tie Tie trunk on which incoming calls are routed to an trunk operator or other designated destination without a start signal, as soon as the trunk is seized;...
Page 320 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-5 B8ZS (bipolar 8 zero substitution) Line-coding format that encodes a string of eight zeros in a unique binary sequence to detect bipolar violation . See also bipolar signal.
Page 321 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-6 Behind Switch One of three modes of system operation, in which mode the control unit is connected to (behind) another tele- phone switching system, such as Centrex or DEFIN- ITY, which provides features and services to telephone users.
Page 322 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-7 board A module , for example, 100D or 408 MLX GS/LS, that allows you to connect lines/trunks and exten- sions to the communications system or holds the processor or power supply.
Page 323 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-8 Call Accounting See CAS. System Call Accounting See CAT. Terminal Caller ID In Release 3.0 and later, a system feature that sup- ports a caller identification service provided by some local telephone companies (if local regulations allow) supplying the calling party telephone number.
Page 324 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-9 (common-channel signaling) Signaling in which one channel of a group of channels carries signaling information for each of the remaining channels, per- mitting each of the remaining channels to be used to nearly full capacity.
Page 325 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-10 (central office) Location of telephone switching equipment that provides local telephone service and access to toll facilities for long-distance calling. coaxial cable Cable consisting of one conductor, usually a small copper tube or wire within and insulated from another conductor of larger diameter, usually copper tubing or copper braid.
Page 326 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-11 conversion modem pool. resource (class of restriction) Various types of restrictions that can be assigned to remote access trunks or barrier codes. These restrictions consist of calling restric- tions, ARS Facility Restriction Levels ( FRLs ), Allowed Lists, Disallowed Lists, and pool dial out restrictions.
Page 327 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-12 D4 framing format Framing format consisting of a sequence of individ- ual frames of 24 eight- bit slots and one signal bit (193 bits) in a 12-frame superframe. See also Data-channel See D-channel.
Page 328 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-13 dedicated feature The imprinted feature buttons on a multiline buttons telephone: Conf or Conference, Drop, Feature, HFAI (Hands Free Answer on Intercom), Hold, Message, Mute or Microphone, Recall, Speaker or Speakerphone, and Transfer.
Page 329 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-14 DID trunk Incoming trunk that receives dialed digits from the local exchange, allowing the system to connect directly to an extension without assistance from the system operator.
Page 330 DNIS (Dialed Number Identification Service) Service pro- vided by the Lucent Technologies Switched Network ( ASN ); it routes incoming 800 or 900 calls according to customer-selected parameters, such as area code, state, or time of call.
Page 331 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-16 (Direct Station Selector) 60-button adjunct that enhances the call-handling capabilities of an MLX-20L or MLX-28D telephone used as an opera- tor console. (data terminal equipment) Equipment that makes the endpoints in a connection over a data connection, for example, a data terminal, personal computer, host computer, or printer.
Page 332 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-17 endpoint Final destination in the path of an electrical or tele- communications signal. (extended superframe format) Framing format con- sisting of individual frames of 24 eight- bit slots and one signal bit (193 bits) in a 24-frame extended superframe.
Page 333 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-18 facility Equipment (often a trunk ) constituting a telecommu- nications path between the system and the tele- phone company central office ( CO ). Facility Restriction See FRL.
Page 334 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-19 Flash ROM Beginning with Release 3.0, a type of read-only memory provided on the processor module , used to supply system features. foil shield Copper foil sheet (for power units) used to prevent excessive noise on the module.
Page 335 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-20 General-Purpose See GPA. Adapter glare Condition that occurs when a user tries to call out on a loop-start trunk at the same time that another call arrives on the same trunk.
Page 336 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-21 HFAI (Hands Free Answer on Intercom) Feature that allows a user to answer a voice-announced call. (Hands-Free Unit) Unit for older analog multiline tele- phones that allows users to make and receive calls on the speakerphone without using the handset.
Page 337 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-22 Inspect screen Display screen on an MLX display telephone that allows the user to preview incoming calls and see a list of the features programmed on line buttons. Integrated Capability of IS III that simplifies the programming of Administration...
Page 338 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-23 ISDN (Integrated Services Digital Network) Public or pri- vate network that provides end-to-end digital con- nectivity for all services to which users have access by a limited set of standard multipurpose user and network interfaces ;...
Page 339 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-24 kbps Kilobits per second. Key mode One of three modes of system operation, in which the system uses personal lines on line buttons for outside calls, with a separate interface ( ICOM buttons ) for internal calling.
Page 340 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-25 line coding Pattern that data assumes as it is transmitted over a communications channel. line compensation Adjustment for the amount of cable loss in decibels (dB), based on the length of cable between a 100D module and a channel service unit ( CSU ) or other far-end connection point.
Page 341 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-26 Magic on Hold A Lucent Technologies Music on Hold enhancement that promotes a company’s products or services or provides custom music selection. Mbps megabits per second Megacom Lucent Technologies’ tariffed digital WATS offering for outward calling.
Page 342 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-27 MLX-10DP Same as an MLX-10D except it has an adjunct in the back for connecting the Passageway Direct Connect Solution application. MLX-20L telephone 20-line button digital telephone with a 7-line by 24-character display.
Page 343 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-28 module Circuit pack in the control unit that provides the phys- ical jacks for connection of telephones and/or out- side lines/trunks to the communications system. In the name of a module, the first digit indicates the number of line/trunk jacks it contains;...
Page 344 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-29 network Configuration of communications devices and soft- ware connected for information interchange. network interface Hardware, software, or both that links two systems in an interconnected group of systems, for example, between the local telephone company and a PBX.
Page 345 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-30 (off-premises telephone) Single-line telephone or other tip/ring device connected to the system by an 008 OPT module in the control unit. Appears as an inside extension to the system, but may be physically located away from the system.
Page 346 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-31 (private branch exchange) Local electronic tele- phone switch that serves local stations (for example, extensions within a business) and provides them with access to the public network. (personal computer) PCMCIA memory (Personal Computer Memory Card International...
Page 347 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-32 power supply Device that directs electricity to modules and tele- module phones on the system. One power supply module is needed for each carrier, and an auxiliary power unit is added if the module exceeds capacity.
Page 348 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-33 (Queued Call Console) MLX-20L telephone used by a system operator in Hybrid/PBX mode only. Used to answer outside calls (directed to a system operator position) and inside calls, direct inside and outside calls to an extension or an outside telephone num- ber, serve as a message center, make outside calls for users with outward calling restrictions, set up con-...
Page 349 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-34 riser cable Cable that runs between floors in a multistory build- ing and connects wiring closets. RS-232 Physical interface, specified by the Electronics Industries Association ( EIA ), that transmits and receives asynchronous data at distances of up to 50 feet (15 m).
Page 350 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-35 (Software Defined Network) Lucent Technologies private networking service created by specialized software within the public network. (station identification) simplex signaling Transmission of signals, in one direction only, across a telecommunications channel.
Page 351 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-36 square key Configuration in Key mode operation in which all out- side lines appear on all telephones. station See extension. station jack extension jack. Station Message See SMDR.
Page 352 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-37 system Programming of system functions and features that programming affect most users, performed from an MLX-20L tele- phone or a PC using SPM . See also extension pro- gramming centralized telephone programming...
Page 353 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-38 trunk A telecommunications path between the communi- cations system and the telephone company central office ( CO ) or another switch. Often used synony- mously with line . trunk jack line/trunk jack.
Page 354 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-39 Alternating-current voltage. Direct-current voltage. (voice messaging interface) An enhanced tip/ring port. voice-band channel A transmission channel, generally in the 300–3400-Hz frequency band. voice mail Application that allows users to send messages to other extensions in the system, forward messages received with comments, and reply to messages.
Page 355: Merlin Legend Communications System Release 5.0 Issue
MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Glossary Page GL-40...
Page 356 MERLIN LEGEND Communications System Release 5.0 Issue 1 Installation 555-650-140 June 1997 Index Page IN-1 Index Numerics 146A protector 2-15 147A protector 2-15 2012D transformer 5-17 diagram 5-20 248B adapter 5-18 5-20 400EM tie trunk module 2-35 800 NI-BRI module 4-14 AC grounding requirements diagram...
Page 357 Issue 1 MERLIN LEGEND Communications System Release 5.0 June 1997 Installation 555-650-140 Index Page IN-2 Backboard material requirements Background music copyright release and license 3-35 with multizone paging, Magic on Hold, and bidirectional paging 3-37 with single-zone paging and Magic on Hold 3-36 Basic carrier installation...
Page 358 Issue 1 MERLIN LEGEND Communications System Release 5.0 June 1997 Installation 555-650-140 Index Page IN-3 Connecting a CAT and printer on a different AC outlet 5-10 Connecting a CAT to the Control Unit Connecting a PC to the control unit overview Connecting a printer 50 ft or more away from control unit 5-17...
Page 359 Issue 1 MERLIN LEGEND Communications System Release 5.0 June 1997 Installation 555-650-140 Index Page IN-4 new installation 8-27 Data communications equipment (DCE) forms MLX voice and terminal adapter data equipment configuration 6-13 Data stations overview Date Dial dictation device installation 3-25 testing 7-16...
Page 360 Issue 1 MERLIN LEGEND Communications System Release 5.0 June 1997 Installation 555-650-140 Index Page IN-5 adjunct installation control unit installation data equipment connection network interface connection telephone installation Frigid start Front cover 7-22 General Purpose Adapter (GPA) installation 3-24 Grounding requirements 2-10 2-14 Grounds...
Page 361 3-37 single-zone with customer-supplied amplifier diagram 3-32 single-zone with Music on Hold diagram 3-36 single-zone with PagePac Plus 3-30 single-zone with UPAM diagram 3-33 Lucent Technologies Attendant 8-17 hardware requirements 8-18 Magic on Hold 3-35 MERLIN Identifier 3-34 MERLIN MAIL...
Page 362 Issue 1 MERLIN LEGEND Communications System Release 5.0 June 1997 Installation 555-650-140 Index Page IN-7 Behind Switch mode 8-22 hardware requirements 8-23 Hybrid/PBX and Key modes 8-21 overview 8-21 MFM, See Multi-Function Module (MFM) Mirage headpiece 3-27 MLX telephone assembly procedure 3-49 backplate 3-55...
Page 363 Issue 1 MERLIN LEGEND Communications System Release 5.0 June 1997 Installation 555-650-140 Index Page IN-8 replacement 2-41 2-41 2-43 Mounting hardware Multi-Function Module (MFM) adjuncts supported by and Voice Announce to Busy connector pins 3-10 definition installation 3-22 considerations procedure telephone power-up 3-20 jack guard...
Page 364 Issue 1 MERLIN LEGEND Communications System Release 5.0 June 1997 Installation 555-650-140 Index Page IN-9 Outlet testing Outside dial tone testing Overview control unit environment electrical noise/radio-frequency interference installation sequence procedures programming telephone installation system upgrade Paging connection 3-29 DTMF signaling 3-30 multizone with background music, Magic on Hold, and bidirectional paging 3-37...
Page 365 Issue 1 MERLIN LEGEND Communications System Release 5.0 June 1997 Installation 555-650-140 Index Page IN-10 copper shield 2-21 ferrite cores 2-24 power supply module 2-24 ring generator 2-21 turning power off 2-21 Powering down the system 2-46 Powering up the system 2-45 Printers DIP switch settings...
Page 366 Issue 1 MERLIN LEGEND Communications System Release 5.0 June 1997 Installation 555-650-140 Index Page IN-11 Ring generator 2-21 3-38 3-39 Single-zone paging 3-31 3-37 Speakerphones 8-25 SPM, See System Programming and Maintenance (SPM) 8-25 Stand-alone products supported StarSet headpiece 3-27 Station Message Detail Recording (SMDR), testing 7-13 Supplemental Alert Adapter...
Page 367 Issue 1 MERLIN LEGEND Communications System Release 5.0 June 1997 Installation 555-650-140 Index Page IN-12 extension label 3-51 3-54 handset holder 3-53 line cords 3-50 mounting 3-54 power-up after MFM installation 3-20 speakerphone supported unsupported 3-39 wireless 3-57 Terminal adapter data only station configuration diagram 6-16...
Page 368 Issue 1 MERLIN LEGEND Communications System Release 5.0 June 1997 Installation 555-650-140 Index Page IN-13 incoming automatic-start incoming dial-repeating 7-11 outgoing automatic-start 7-10 outgoing dial-repeating 7-11 overview two-way automatic-start two-way dial-repeating 7-11 touch-tone receivers (TTRs) 7-19 Tie trunks 400EM 2-35 testing incoming automatic-start incoming dial-repeating...
Page 369 Issue 1 MERLIN LEGEND Communications System Release 5.0 June 1997 Installation 555-650-140 Index Page IN-14 from MERLIN II system from previous release Upgrading to Release 4.0 Upgrading to Release 4.1 Upgrading to Release 4.2 Upgrading to Release 5.0 Video conferencing configuration diagram 6-19 hardware required...

Lucent Technologies MERLIN LEGEND Release 5.0 Installation Manual

Contents

Important Safety Instructions

New Features and Enhancements

Prior Releases Features and Enhancements

About this Book

1 Introduction

2 Installing the Control Unit

3 Installing Telephones and Adjuncts

4 Connecting the Control Unit to the Network Interface

5 Installing the PC, CAT, or Printer

6 Connecting Data Equipment

7 Initializing and Testing the System

8 Installing Applications

9 Upgrading the System

System Numbering Forms

Unit Load Calculation Worksheet

Quick Links

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Summary of Contents for Lucent Technologies MERLIN LEGEND Release 5.0