Lucent Technologies MERLIN LEGEND Release 5.0 Feature Reference page 177

MERLIN LEGEND Communications System Release 5.0
Feature Reference 555-650-110
Features
Coverage
Table 6. Ringing on Individual Coverage (Receiver) Buttons
Ringing Option Primary Cover
Immediate Ring Immediately
Delay Ring After sender's telephone rings 1–6
( DR or PRD ) times
No Ring Does not ring
DR = Delay Ring Interval (Release 4.0 and prior systems)
PRD = Primary Cover Ring Delay (Release 4.1 and later systems)
SC = Secondary Coverage Delay Interval
Group Coverage
Up to 30 coverage groups can be programmed for the system. Group Coverage is
an arrangement in which senders are organized into coverage groups, and calls
received by any unavailable group member are sent to one or more receivers.
There is no limit to the number of members in a group, but a given extension can
be a member of only one group. Any telephone except a QCC can be a member
of a coverage group.
Three types of receivers can be assigned to cover calls for coverage groups:
A multiline telephone can have a Group Cover button for a specific
coverage group, assigned through either extension programming or
centralized telephone programming. The button is usually labeled with the
name of the group, for example Sales . A given coverage group can send
its calls to up to eight Group Cover buttons; all eight can be programmed
on one multiline telephone or can be distributed on as many as eight
telephones.
Each Group Cover button can be programmed for Immediate Ring, Delay
Ring, or No Ring as illustrated in
A single-line telephone cannot be programmed individually as a Group
Coverage receiver. However, it can be a member of a calling group that is
a receiver.
The QCC queue can be assigned through system programming as a
receiver for up to 30 coverage groups, with up to 4 QCC operators (the
maximum allowed number of QCCs) assigned to receive calls for each
coverage group. A QCC cannot have programmed Group Cover buttons.
The QCC queue can be the only receiver or can be used in addition to
Group Cover buttons on multiline telephones. If both are used, the QCC
queue is not counted in the 8-receiver maximum for the group. Because
QCC calls are queued, an operator cannot distinguish a coverage call from
any other type.
Secondary Cover
After sender's telephone rings 2 times
( SC , fixed)
After sender's telephone rings 2 times
( SC ) + 1–6 ( DR or PRD ) times
Does not ring
6
Table 6.
Issue 1
June 1997
Page 145