Call Accounting System - Lucent Technologies MERLIN LEGEND Release 5.0 Feature Reference

MERLIN LEGEND Communications System Release 5.0
Feature Reference 555-650-110
I Applications

Call Accounting System

Platform Requirements
To connect Lucent Technologies Attendant to the system, you need the following
equipment:
Lucent Technologies Attendant unit
A 6-wire modular telephone cord
A 012 module (and ring generator, if the module has the apparatus code
517F13). Current 012 modules [apparatus code 517G13 (28) or
higher-letter or lower letter] include a built-in ring generator and work with
all releases of the system.
The number of Lucent Technologies Attendants that the system requires depends
on the number of incoming lines/trunks and the number of busy-hour calls. One is
normally sufficient for handling after-hours calls only and for delayed (secondary)
call handling.
Technologies Attendant for primary (immediate) call handling.
Table I–6.
Number of
Attendants Required
Call Accounting System
IMPORTANT:
This section is intended solely as an overview of the application. For
comprehensive information about the use of the application, see the
documentation for the product.
A Call Accounting System (CAS) is a software application for businesses that
need to manage telephone usage and control costs by tracking, sorting, and
recovering telephone charges. CAS provides a menu-driven user interface and
online help.
There are three versions of CAS:
NOTE:
The system may require additional TTRs to allow a 012 or 016
module to handle a large number of voice connections. Two TTRs
are provided on the 012 module and four are provided on the 016
module. For guidelines on TTR needs, see
Table I–6 shows the requirements when you program Lucent
Lucent Technologies Attendants Required
Incoming
Lines/Trunks
2
3
4 10 to 12
9
Busy-Hour Calls
1 to 6
7 to 9
9
June 1997
Page I-21
Table I–3 on page
1 to 25
25 to 50
50 to 100
Issue 1
I-9.