Lucent Technologies MERLIN LEGEND Release 5.0 Feature Reference page 551

MERLIN LEGEND Communications System Release 5.0
Feature Reference 555-650-110
Features
Reminder Service
When Reminder service is set for a telephone, the system makes a call to the
extension at or close to the preset time (reminder calls may arrive up to three
minutes before or after the set time). The call rings for 30 seconds or until the
telephone is answered. When the call is answered, the reminder is canceled.
If a reminder call is not answered or the telephone is busy, the call is considered a
missed reminder. If Reminder service has been set and the call is not answered,
the green LED flashes next to the Missed Reminder button on the operator's
console.
An operator with a display console can press the Missed Reminder button to
display any missed reminder messages. This message identifies the name and
extension of the missed reminder call, along with the set time for the reminder.
The green LED next to the Missed Reminder button lights steadily while missed
reminder call messages are being read. After the messages have been read, the
operator can use Reminder service to resend a reminder call to an extension. The
operator can then clear the missed reminder by pressing the programmed Missed
Reminder and Reminder Cancel buttons.
Through system programming, all outstanding reminders can be canceled by the
system at a preset time every day—for example, after business hours when not all
users are available to answer reminder calls.
Considerations and Constraints
The system time must be set in order for people to use Reminder service.
Reminders use system time, which can differ from the time set by a user at an
analog multiline display telephone.
Missed Reminder buttons can be programmed only on operator display consoles
because the display is needed to show missed reminder information. To activate,
the operator's console must have either a Direct Station Selector (DSS) or inside
Auto Dial buttons to access extensions. This feature cannot be used by dialing an
extension from the dialpad.
The green LED next to the Missed Reminder button lights steadily to indicate that
the operator can read missed reminder messages. Reminder Set cannot be used
to set a reminder time until the missed reminders are canceled.
Only one reminder at a time can be set for a telephone.
Reminders do not carry over to the next day; they are sent only once and are
either received or missed.
Missed reminders can be canceled only by an operator. A missed reminder stays
on the system until canceled.
If a time for a reminder is already set, it is shown on display telephones when the
Reminder button is pressed.
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Issue 1
June 1997
Page 519