Lucent Technologies MERLIN LEGEND Release 5.0 Feature Reference page 329

MERLIN LEGEND Communications System Release 5.0
Feature Reference 555-650-110
Features
Group Calling
To activate Extension Status, press the Feature button, dial
Hold button. To return to normal call handling, press the Feature button, dial
and press the Drop button.
To change the availability of a calling group member, the supervisor activates
Extension Status (if not already active) and presses a programmed button for
Available (ES2) or Unavailable (ES0) and the Auto Dial or DSS button for the
group member's extension number. The supervisor can also change the status of
extensions by pressing the Feature button, dialing the feature code [
Available (ES2) and
DSS button for the group member's extension number. A supervisor with an MLX
display telephone can change the status of extensions by pressing the Feature
button, selecting the feature from the display (
Unavailable), and pressing the Auto Dial or DSS button for the group member's
extension number.
Direct Station Selector (DSS)
In Release 5.0 and later systems, the state of a DSS button used as a
Calls-in-Queue alarm button only indicates two alarm threshold levels, with either
a flash or steady lighting. For this reason, if DSS buttons are used to monitor
calling group queue status, only two alarm thresholds should be set.
Queued Call Consoles
A QCC cannot be a member of a calling group and cannot be assigned as a
calling group or CMS supervisor position.
The QCC queue can be designated to provide overflow coverage for calls from
one or more calling groups. When an overflow call is sent to the QCC queue, it
cannot be identified as a calling group call.
Other Multiline Telephones
Calling group members log into the group by pressing the programmed Available
button or by pressing the Feature button or
programmed Available button or press the Feature button or
confirmation tone is heard.
To see the number of calls waiting in queue, using an MLX display telephone,
press the Inspct button followed by the programmed Calls-in-Queue Alarm
button. An analog multiline user cannot use the Inspect feature.
Single-Line Telephones
Log into and out of the calling group by lifting the handset (which must be
connected to an SA or ICOM button) and dialing
A confirmation tone is heard.
for Unavailable (ES0)], and pressing the Auto Dial or
760
, and press the
32
for Available and
ES2 On
2 3
2 3
and dialing . To log out, press the
# 44
and dial
#
2 3
to log in or
#44
Issue 1
June 1997
Page 297
,
32
for
762
for
ES Off
2 3
. A
*44
to log out.
#*44