Lucent Technologies MERLIN LEGEND Release 5.0 Feature Reference page 333

MERLIN LEGEND Communications System Release 5.0
Feature Reference 555-650-110
Features
Group Calling
Hold
HotLine
Integrated
Administration
Labeling
Messaging
Multi-Function
Module
Music On Hold
Night Service
Park
Personal Lines
A calling group member who puts a call on hold by using the Hold button
is considered unavailable for incoming calls. Inside callers waiting in the
calling group queue cannot put themselves on hold.
HotLine extensions (Release 5.0 and later systems) can dial a calling
group extension number.
AUDIX Voice Power services and the FAX Response service are set up
as members of dedicated calling groups. Integrated Administration sets
up the necessary calling groups with the applicable options for correct
operation of these services.
In Release 4.1 and later systems, coverage delay settings affect the
ability of Integrated Administration to program some Group Calling
options for AUDIX Voice Power. See
328 for details.
An alphanumeric label can be assigned to the calling group. The label is
displayed on incoming calling group calls to MLX calling group members
or when an MLX display telephone user presses the Inspct button and an
Auto Dial button programmed with the calling group's extension number.
Users can leave messages for the calling group only if the system has
been programmed with a calling group message-waiting receiver. The
receiver also receives fax message-waiting indications directed to the
calling group. The message-waiting receiver cannot distinguish between
messages left for the calling group and fax or personal messages.
A Multi-Function Module can be a member of a calling group, can be
assigned as a delay announcement for a calling group, or can be used to
connect an external alert for a Calls-in-Queue Alarm. An MFM used for
the delay announcement or Calls-in-Queue Alert should not be assigned
as a group member.
An outside caller waiting in the calling group queue hears Music On Hold,
if programmed.
In Release 2.0 and later systems, a calling group can be a Night Service
group member.
A calling group member who parks a call is considered available to
receive another call.
If a person uses a shared personal line button to join a call in the calling
group queue, the call is removed from the queue. If a delay
announcement is playing, it is disconnected from the call.
''Integrated Administration'' on page
Issue 1
June 1997
Page 301