Lucent Technologies MERLIN LEGEND Release 5.0 Feature Reference page 61

MERLIN LEGEND Communications System Release 5.0
Feature Reference 555-650-110
Features
Account Code Entry/Forced Account Code Entry
Coverage
Digital Data Calls
Directories
Display
Forward and
Follow Me
HotLine
Personal Lines
Pools
Primary Rate Interface
(PRI) and T1
Remote Access
SMDR
Speed Dial
Transfer
When answering calls on a programmed Primary Cover, Secondary
Cover, or Group Cover button, a receiver cannot enter an account code.
An account code must be entered from the sender's telephone (if the
receiver tries to enter an account code, no error tone sounds, but the
account code does not appear on the SMDR printout). Because Cover
buttons are not required when the Queued Call Console (QCC) queue is
programmed as a receiver for a coverage group, a QCC system operator
can enter account codes, when then appear on the SMDR printout.
Account codes can be entered for calls made by digital data workstations
and by video systems that support the use of # for feature codes. The
account code must be entered before the telephone number.
An MLX-20L telephone user can program an account code as a listing in
a Personal Directory. Enter the account code from the display by
activating Account Code Entry and selecting the directory entry
containing the actual account code.
When the Account Code Entry feature is activated, the
on the display prompts the user to enter the account code. The account
code digits are shown next to the prompt as they are dialed.
Extensions assigned Forced Account Code Entry can forward calls only
to extensions and not to outside numbers. The user hears a fast busy
signal if he or she tries to forward a call to an outside number.
HotLine extensions (Release 5.0 and later systems) cannot use Account
Code Entry.
When Forced Account Code Entry is assigned to an extension and the
user tries to dial an outside call on a personal line button without entering
the account code, the call does not go through.
When Forced Account Code Entry is assigned to an extension and the
user tries to dial an outside call on a Pool button without entering the
account code, the call does not go through.
At an extension assigned to a PRI line, either enter an account code
before the call is made or during the call. Forced account codes must be
entered before the call is made. An account code entered before a call is
treated as a restriction code for all the outgoing calls placed over the PRI
line.
Account codes cannot be entered on calls made using Remote Access.
The account code is printed in the ACCOUNT field of the SMDR record. If
SMDR is programmed for outgoing calls only, an account code cannot be
entered for an incoming call.
Personal Speed Dial or System Speed Dial cannot be used to dial
account codes because the
exit from the Account Code Entry feature.
When a call is transferred, the destination extension cannot change an
account code entered at the originating extension.
used to access the speed dialing signals an
#
Issue 1
June 1997
Page 29
message
ACCT: