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Troubleshooting the IDSM-2
Troubleshooting the IDSM-2
Diagnosing IDSM-2 Problems
Cisco Intrusion Detection System Appliance and Module Installation and Configuration Guide Version 4.1
B-44
The IDSM-2 has the same software architecture as the 4200 series sensors. You
can use the same troubleshooting tools as outlined in
Series Appliance, page
This section pertains specifically to troubleshooting the IDSM-2.
This section contains the following topics:
•
Diagnosing IDSM-2 Problems, page B-44
Switch Commands for Troubleshooting, page B-46
•
Status LED Off, page B-46
•
•
Status LED On But IDSM-2 Does Not Come Online, page B-48
Cannot Communicate With IDSM-2 Command and Control Port, page B-49
•
Using the TCP Reset Interface, page B-51
•
Connecting a Serial Cable to the IDSM-2, page B-51
•
Use the following list to diagnose IDSM-2 problems:
The ribbon cable between the IDSM-2 and the motherboard is loose.
•
During physical handling of the module, the connector can come loose from
the base card, and cause the daughter card and the base card to lose contact
with each other. A loose ribbon cable connector causes an on-line diagnostic
error on ports 7 and 8. The module cannot operate when this condition exists.
See
Partner Field Notice 52816
Some IDSM-2s were shipped with faulty DIMMs.
•
See the
Partner Field 52563
faulty memory.
B-4.
for more information.
for the procedure for checking the IDSM-2 for
Appendix B
Troubleshooting
Troubleshooting the 4200
78-15597-02
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Troubleshooting
