Cisco IDS-4230-FE - Intrusion Detection Sys Fast Ethernet Sensor Installation And Configuration Manual page 427

Appendix B Troubleshooting
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Cannot Communicate With IDSM-2 Command and Control Port
Step 1
Step 2
Step 3
Cisco Intrusion Detection System Appliance and Module Installation and Configuration Guide Version 4.1
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Make sure the module is enabled:
router# show module
If the status does not read
router# set module enable
If the module still does not come online, reset the module:
module_number
router# reset
Wait for about 5 minutes for the module to come online.
If the module still does not come online, make sure the hardware and operating
system are ok:
module_number
router# show test
If the status reads
port
switch.
If the status reads
hdd
See Reimaging Appliances and Modules, page
If you cannot communicate with the IDSM-2 command and control port, the
command and control port may not be in the correct VLAN.
To communicate with the command and control port of the IDSM-2, follow these
steps:
Log in to the console.
Make sure you can ping the command port from any other system.
Make sure the IP address, mask, and gateway settings are correct:
router# show configuration
, enable the module:
ok
module_number
, make sure the module is firmly connected in the
fail
, you must reimage the application partition.
fail
Troubleshooting the IDSM-2
10-110, for the procedure.
B-49