Toshiba e-STUDIO 5540C Service Manual page 1017

Check item
Communication environment
[5417] System software error / TOSHIBA Global remote monitoring system error
Classification
Invalid system software / setting files
of the equipment
Check item
Communication environment
[5BD0] Power failure during restoration
Classification
TopAccess related error
Check item
Setting
Replace parts
[5C10] FAX Unit attachment error
Classification
TopAccess related error
Check item
Setting
Replace parts
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Retry the update of the setting files and the system software.
If the same error occurs more than one time, contact the
administrator of the cloud server.
The system software and the setting files of the equipment
that have been downloaded from a cloud server have been
damaged.
Retry the downloading of the setting files and the system
software.
Check if the network cable is disconnected. Check the
connection of network devices. If there is no problem with the
network environment, contact the administrator of the cloud
server.
• Check if the power cable is connected properly and is
inserted securely.
• Check if the power voltage is unstable.
• Reattempt the restoration of the database (Address Book,
templates, F-code (Mailbox) or user information).
• Check if the FAX Unit is attached.
• Check if there is any damage or abnormality on the FAX
board.
• Check if the connector on the FAX board is connected
properly.
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Measures
Error item
Measures
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Measures
Remarks
Error item
Measures
Remarks
ERROR CODE and TROUBLESHOOTING
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