Check item
Setting
Replace parts
[2D40] Image conversion abnormality
Classification
File sharing related error
Check item
Setting
Replace parts
[2D43] Encryption error
Classification
File sharing related error
Check item
Setting
Replace parts
[2D44] Encryption PDF enforced mode error
Classification
File sharing related error
Check item
Setting
© 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
•
Check if the access privilege to the storage directory is
writable.
•
Check if the server or local disk has a sufficient space in
disk capacity.
•
Turn the power OFF and then back ON. Perform the job in
error again.
•
Replace the main memory and perform the job again.
•
If the error still occurs, check that there is no job, and
initialize the shared folder with [5] + [C] + [POWER].
•
Turn the power OFF and then back ON. Perform the job in
error again.
•
Reset the encryption and perform the job in error again.
•
If an image file not encrypted is created, consult your
administrators.
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ERROR CODE and TROUBLESHOOTING
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