Finisher Related Service Call - Toshiba e-STUDIO 5540C Service Manual

8.3.20

Finisher related service call

[CB00] Finisher not connected
[CB01] Finisher communication error
Classification
Finisher related service call
Check item
Harness (MFP - Finisher)
Finisher control board
F/W
F/W
LGC board
Replace parts
Finisher control board
LGC board
[CB10] Entrance motor abnormality
Classification
Finisher related service call
Check item
Entrance roller
Entrance motor (M1)
Finisher control board
Replace parts
Entrance motor
Finisher control board
[CB11] Buffer tray guide motor abnormality
Classification
Finisher related service call
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Communication error has occurred between the equipment
and finisher. [MJ-1103/1104]
• Connector check
• Harness check
• Connector check
• Board check
Update the finisher firmware.
Update the Converter firmware.
• Connector check
• Board check
The entrance motor is not rotating normally. [MJ-1103/1104]
• Is there any mechanical problem when the entrance roller
is rotated?
• Motor check
• Connector check
• Harness check
• Connector check (CN7)
• Board check
The buffer tray guide motor is not rotating or the buffer tray
guide is not moving normally. [MJ-1103/1104]
You receive a [CB11] error when the [ED16] error occurs
three times in succession.
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
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Error item
Measures
Remarks
Error item
Measures
Remarks
Error item
ERROR CODE and TROUBLESHOOTING
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