Toshiba e-STUDIO 5540C Service Manual page 980

Check item
Setting
Replace parts
[2A51] Power failure
Classification
Remote scanning related error
Check item
Setting
Replace parts
[2A60] WS Scan user authentication failure
Classification
Remote scanning related error
Check item
Setting
Replace parts
[2A70] Remote Scan privilege check error
Classification
Remote scanning related error
Check item
Setting
Replace parts
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
ERROR CODE and TROUBLESHOOTING
• Turn the power OFF and then back ON, then retry the job
in error.
• Check if the power supply voltage is inconstant.
WS Scan for job authentication failed.
• When "1" (TTEC's WIA driver) is set for 08-9749 and also
Windows Fax&Scan is used Check if the user name that
you used to log in Windows is a name registered as a
user.
• When MFP panel or EWB Scan is used Check if the login
user name is a name registered as a user.
A job is performed by a user without Remote Scan privilege.
Check if correct privilege is given to the user.
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