Toshiba e-STUDIO 5540C Service Manual page 768

Error code Classification
E910 Paper transport jam
(Relay transport
section)
E920
E930
E940
E970 Paper transport jam
(Exit section)
E980
E9F0 Finisher jam
(Punch unit)
EA10 Finisher jam
(Finisher section)
EA20
EA21
EA22
EA23
EA24
EA25
EA26
EA27
EA28
EA29
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
ERROR CODE and TROUBLESHOOTING
Contents
Jam at the bridge unit transport sensor 1:
The paper does not reach the bridge unit
transport sensor 1 after it has passed the
exit sensor.
Stop jam at the bridge unit transport sensor
1: The trailing edge of the paper does not
pass the bridge unit transport sensor 1 after
its leading edge has reached the sensor.
Jam at the bridge unit transport sensor 2:
The trailing edge of the paper does not
reach the bridge unit transport sensor 2
after its leading edge has reached the
bridge unit transport sensor 1.
Stop jam at the bridge unit transport sensor
2: The trailing edge of the paper does not
pass the bridge unit transport sensor 2 after
its leading edge has reached the bridge unit
transport sensor 2.
Jam not reaching the lower paper exit
sensor: Paper transported from the bridge
unit does not reach the lower paper exit
sensor.
Stop jam at the lower paper exit sensor:
Paper transported from the bridge unit does
not pass the lower paper exit sensor.
Punching jam: Punching is not performed
properly.
[MJ-1103/1104 (when MJ-6102 is installed)]
Transport delay jam (paper not inserted)
Paper transport jam in Finisher (entrance
sensor)
Paper size error jam: Paper does not reach
the sensor because the paper is shorter
than spec. [MJ-1103/1104]
Paper transport jam (Finisher paper
punching edge detection sensor): [MJ-
1103/1104]
Paper transport jam (exit sensor): [MJ-
1103/1104]
Paper transport jam (between entrance and
exit sensors): [MJ-1103/1104]
Paper transport jam (after paper stack exit):
[MJ-1103/1104]
Paper transport jam (stop command
request): [MJ-1103/1104]
Paper transport jam (paper not inserted):
[MJ-1103/1104]
Paper transport jam (assisting arm
operation delay): [MJ-1103/1104]
Paper transport jam (stack transport delay):
[MJ-1103/1104]
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Troubleshooting
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